Download or read book Taking Conversations from Difficult to Doable written by Lynne Cunningham and published by . This book was released on 2016-01-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever dreaded holding a tough but necessary conversation with an employee, coworker, or boss? Do you put off such conversations for far too long? Have you ever launched into a difficult conversation without being well prepared, only to have the interaction spiral out of control? Most leaders will probably answer yes to at least one, if not all, of these questions. Taking Conversations from Difficult to Doable: 3 Models to Master Tough Conversations can help you "bite the bullet" and say what needs saying in the most effective possible way. Written by Lynne Cunningham, MPA, FACHE, this book explains why we shy away from these critical conversations and provides the tools and tactics to navigate them confidently and effectively Here's just a sampling of the book's insights: * What happens when we ignore situations that call for a difficult conversation* How to structure and execute a conversation with a peer, direct report, boss or physician * How to implement each of the three powerful conversation models detailed in the book so that the outcome is a "win-win"* Why practicing difficult conversations is so important (Cunningham provides common scenarios you and your team can modify and role play)* Why creating official Standards of Behavior at your organization provides a solid foundation for difficult conversations* What triangulation means, why it's harmful, and how to handle it when it happens* How to respond when a person's behavior doesn't change after a difficult conversationUnlike most books on this subject, Taking Conversations from Difficult to Doable is short and to the point with a focus on easy-to-understand tactics. Its style and length make it perfect for today's busy leaders. Best of all, it helps you master the right skills quickly--and once you've done this you'll find all your conversations become easier, less stressful and more successful.
Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Download or read book The Conversation Guide written by J. L. Prevost and published by . This book was released on 2021-11-20 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most of us have everyday conversations with ease, yet we can get tripped up when the topic turns serious or emotional. We may fumble or freeze. We may fear saying the wrong words, making things worse, or getting stuck in an endless argument cycle. Fortunately, there are steps we can take to improve how we speak to others. In The Conversation Guide: How To Skillfully Communicate, Set Boundaries, and Be Understood, registered clinical counsellor and teacher J.L.Prevost teaches 10 skills for making all types of conversations less stressful, easier, and more effective. Grounded in gold-standard techniques from communication and psychology models, the 10 skills will give you the confidence and know-how to prepare for, start, and structure conversations. Through relatable anecdotes, common dialogue examples, and valuable tips, this guide offers practical solutions you can implement right away, without having to wade through pages of communication theory, The Conversation Guide will teach you skills to: - Stop avoiding confrontation - Set and enforce personal boundaries - Structure difficult conversations - Establish common goals - Support yourself post- talk Whether you are facing a difficult conversation with a boss, client, friend, romantic partner, or parent, this book can help you say what you need to say- and avoid misunderstandings- without compromising your boundaries or your relationships.
Download or read book Inclusive Conversations written by Mary-Frances Winters and published by Berrett-Koehler Publishers. This book was released on 2020-07-28 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: "What is impressive is not only how Winters builds a case for the urgency and need for bold, inclusive conversations but that she also gives specific strategies and competencies to turn her theory into practice.” —Dr. Sheila Robinson, publisher and CEO, Diversity Woman Media Effective dialogue across different dimensions of diversity, such as race, gender, age, religion, or sexual orientation, fosters a sense of belonging and inclusion, which in turn leads to greater productivity, performance, and innovation. Whether in the workplace, faith communities, or educational settings, our differences can tear us apart rather than bring us together if we do not know how to communicate. Recognizing our collective responsibility to earnestly address our differences and increase understanding and empathy will not only enhance organizational goals but will also lead to a healthier, kinder, and more compassionate world. Award-winning diversity, equity, and inclusion consultant Mary-Frances Winters has been leading workshops on what she calls Bold, Inclusive Conversations for years. In this book she offers specific dialogue strategies to foster greater understanding on the following topics: • Recognizing the importance of creating equity and sharing power • Dealing with the "fragility" of dominant groups--their discomfort in engaging with historically subordinated groups • Addressing the exhaustion historically marginalized groups feel from constantly explaining their different lived experience • Exploring how to build trust and create psychologically safe spaces for dialogue This guide is comprehensive for anyone who wants to break down the barriers that separate us and facilitate discussions on potentially polarizing topics.
Download or read book So You Want to Talk About Race written by Ijeoma Oluo and published by Seal Press. This book was released on 2019-09-24 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this #1 New York Times bestseller, Ijeoma Oluo offers a revelatory examination of race in America Protests against racial injustice and white supremacy have galvanized millions around the world. The stakes for transformative conversations about race could not be higher. Still, the task ahead seems daunting, and it’s hard to know where to start. How do you tell your boss her jokes are racist? Why did your sister-in-law hang up on you when you had questions about police reform? How do you explain white privilege to your white, privileged friend? In So You Want to Talk About Race, Ijeoma Oluo guides readers of all races through subjects ranging from police brutality and cultural appropriation to the model minority myth in an attempt to make the seemingly impossible possible: honest conversations about race, and about how racism infects every aspect of American life. "Simply put: Ijeoma Oluo is a necessary voice and intellectual for these times, and any time, truth be told." ―Phoebe Robinson, New York Times bestselling author of You Can't Touch My Hair
Download or read book Conversations with St Francis written by Rev. James C. Howell and published by Abingdon Press. This book was released on 2008-05-01 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you were able to talk to St. Francis of Assisi, what would you ask him? “Perhaps,” says James Howell,” the first question I’d want to ask Francis would be something like this: How did you do it? Were you real? How much of your story really happened? And I’m asking because I am wondering how I might do it: could I somehow grab a share of the life you had? The marvel in Francis’s story is that all he did seems entirely doable – but then, at the same time, ridiculously impossible. As I survey the bare facts of his life, it all seems so manageably simple, and yet unquestionably what happened was nothing short of miraculous.” In this spiritually apt look at the life, message, and meaning of St. Francis, Howell invites all of us to pose our most difficult spiritual questions to the saint–and to listen for the questions he asks of us in response.
Download or read book Tough Conversations at Work written by Sherry R Smith and published by Independently Published. This book was released on 2018-12-16 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tough workplace conversations are difficult to handle, and this is why most of us try to avoid it. When you avoid tough conversation, you lean into vulnerability instead of doing good office work. If you have to deal with tough conversation regularly, then this book is for you. If you are looking for a complete tough conversation handbook, then this book offers a step-by-step approach to having those conversations with less stress and more success. This book offers a respectful and realistic approach on how to anticipate and engage in these encounters in a way that will achieve the best results for everyone involved.Whether you are an employee, coworker or the boss, you need to have tough conversations from time to time. This tough conversation guide can help you bite the bullet and say what needs saying. Unlike most books on the subject, this tough conversation guide is brief, to the point and easy to understand. This tough conversation book offers realistic and simple dialogues that employees and managers can use to facilitate direct, clear interactions with each other. One of the biggest obstacles of tough conversation is fear. Eliminating fear can make you better at tough conversation and this book shows you how to replace fear with courage and confidence.This book makes you confident and provides tools and tactics to navigate the tough conversation confidently and effectively. This solution-oriented, practical book describes some of the most common work-related communication problems most employees are likely to encounter. This tough conversation book is for both employees and managers who can use the guidance provided in the book to protect themselves and their organizations. Once you master the skills mentioned in this book, you will find all your conversations becoming easier, less stressful and more fruitful and productive.
Download or read book Difficult Conversations written by Douglas Stone and published by Gardners Books. This book was released on 2000 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
Download or read book Feel Better in 5 written by Dr Rangan Chatterjee and published by National Geographic Books. This book was released on 2020-09-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: It only takes five minutes to start changing your life. For good. Everyone wants to be healthy. But thanks to the unceasing distractions in modern life, virtually everyone also struggles to maintain this priority. And thanks to a flood of conflicting opinions and complicated programs, figuring out how to be healthy can be overwhelming. But what if all it took to make a real difference was five minutes of your day? If you've ever struggled to prioritize your health, or started an intensive plan only to stop days, weeks, or months later, it's not your fault—behavioral science shows that most plans simply aren't built to last. Already a #1 bestseller in the UK, Feel Better in 5 outlines a daily five-minute plan that is easy to follow, easy to maintain, and requires minimum willpower. From Dr. Rangan Chatterjee, a pioneer in the emerging field of progressive medicine and star of BBC's Doctor in the House, Feel Better in 5 draws on his 20 years of experience, including real-life case studies from his medical practice, to identify simple, effective strategies that will help you become healthier, happier, and less stressed. Inside, discover: • A strength workout that you can do anywhere • Gut-boosting snacks you can eat on the go • Yoga moves to relax and stay supple • Breathing exercises to calm the mind To get healthy and stay that way, you need a program that doesn't force you to shape your life around its demands. Feel Better in 5 gives you a program that shapes itself around your life. It is your daily five-minute prescription for a happier, healthier you.
Download or read book Vital Conversations written by Alec Grimsley and published by . This book was released on 2010 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are times when getting what you truly need or want will require you to engage in one or several difficult conversations. This book will enable you to identify, prepare and engage in the kind of challenging conversations that could make all the difference to your most important relationships, business, key projects and personal sanity! Whether you are having to give difficult feedback, end a relationship or get the executive team to discuss an un-discussable issue then "Vital Conversations" will act as your personal difficult conversations coach.
Download or read book It s Complicated written by Danah Boyd and published by Yale University Press. This book was released on 2014-02-25 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Surveys the online social habits of American teens and analyzes the role technology and social media plays in their lives, examining common misconceptions about such topics as identity, privacy, danger, and bullying.
Download or read book Nobody Will Play with Me written by Kwame Christian and published by . This book was released on 2018-11-04 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Listen written by Jen Dalton and published by . This book was released on 2020-12-07 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Breaking the Silence Habit written by Sarah Beaulieu and published by Berrett-Koehler Publishers. This book was released on 2020-02-25 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Top consultant Sarah Beaulieu offers a five-part framework that enables employees to have difficult but necessary conversations about sexual harassment and violence and develop new, better ways of working together. In the wake of the #MeToo movement, employees and leaders are struggling with how to respond to the pervasiveness of sexual harassment. Most approaches simply emphasize knowing and complying with existing laws. But people need more than lists of dos and don'ts—they need to learn how to navigate this uncertain, emotionally charged terrain. Sarah Beaulieu provides a new skills-based approach to addressing sexual harassment prevention and response in the workplace, including using underdeveloped skills like empathy, situational awareness, boundary setting, and intervention. Beaulieu outlines a five-part framework for having conversations about sexual harassment: Know the Facts; Feel Uncomfortable; Get Curious, Not Furious; See the Whole Picture; and Embrace Practical Questions. By embracing these conversations, we can break the cycle of avoidance and silence that makes our lives and workplaces feel volatile and unsafe. Grounded in storytelling, humor, and dozens of real-life scenarios, this book introduces the idea of uncomfortable conversation as the core skill required to enable everyone to bring their full talent and contributions to safe and respectful workplaces.
Download or read book High Performance Habits written by Brendon Burchard and published by Hay House, Inc. This book was released on 2017-09-19 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: THESE HABITS WILL MAKE YOU EXTRAORDINARY. Twenty years ago, author Brendon Burchard became obsessed with answering three questions: 1. Why do some individuals and teams succeed more quickly than others and sustain that success over the long term? 2. Of those who pull it off, why are some miserable and others consistently happy on their journey? 3. What motivates people to reach for higher levels of success in the first place, and what practices help them improve the most After extensive original research and a decade as the world’s leading high performance coach, Burchard found the answers. It turns out that just six deliberate habits give you the edge. Anyone can practice these habits and, when they do, extraordinary things happen in their lives, relationships, and careers. Which habits can help you achieve long-term success and vibrant well-being no matter your age, career, strengths, or personality? To become a high performer, you must seek clarity, generate energy, raise necessity, increase productivity, develop influence, and demonstrate courage. The art and science of how to do all this is what this book is about. Whether you want to get more done, lead others better, develop skill faster, or dramatically increase your sense of joy and confidence, the habits in this book will help you achieve it faster. Each of the six habits is illustrated by powerful vignettes, cutting-edge science, thought-provoking exercises, and real-world daily practices you can implement right now. If you’ve ever wanted a science-backed, heart-centered plan to living a better quality of life, it’s in your hands. Best of all, you can measure your progress. A link to a free professional assessment is included in the book.
Download or read book The Art of Showing Up written by Rachel Wilkerson Miller and published by Hachette UK. This book was released on 2020-06-25 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to adult friendships, we're woefully inept - we barely manage to show up for our own commitments, let alone maintain our relationships. Even before self-isolation we were experiencing a loneliness epidemic: we communicate through texts and emojis, and rear away in horror from an unsolicited phone call, even if it's from our mum. Flaking out on plans is routine, both online and off. The Art of Showing Up offers a roadmap through this morass, to true connection with your friends, family and yourself. Rachel Wilkerson Miller teaches that 'showing up' means connecting with others in a way that make them feel seen and supported. And that begins with showing up for yourself: recognising your needs, understanding your physical and mental health, and practising self-compassion. Only then can you better support other people; witness their joy, pain and true selves; validate their experiences; and help ease their burdens.
Download or read book The Mom Test written by Rob Fitzpatrick and published by Robfitz Ltd. This book was released on 2013-10-09 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Mom Test is a quick, practical guide that will save you time, money, and heartbreak. They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point. You shouldn't ask anyone if your business is a good idea. It's a bad question and everyone will lie to you at least a little . As a matter of fact, it's not their responsibility to tell you the truth. It's your responsibility to find it and it's worth doing right . Talking to customers is one of the foundational skills of both Customer Development and Lean Startup. We all know we're supposed to do it, but nobody seems willing to admit that it's easy to screw up and hard to do right. This book is going to show you how customer conversations go wrong and how you can do better.
