Download or read book Survival for Service written by Sir Paul Scoon and published by MacMillan. This book was released on 2003 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1978 when Sir Paul Scoon was appointed by Her Majesty Queen Elizabeth II to become the second Governor General of the small, peaceful and independent island of Grenada, there were few people outside the Caribbean who knew much more about the country and its 100,000 inhabitants than as a tourist destination and a major producer of nutmeg, mace and spices. No one could have foreseen that by the time Sir Paul Scoon resigned, he would have worked alongside six Heads of Governments and established an Interim Government in a lead up to elections. Nor could anyone have envisioned that this flourishing democracy with its growing economy would endure a coup d`etat; rule by a Revolutionary Military Council; the death in office of a serving Prime Minister; the execution of a former Prime Minister and 17 of his political supporters and the intervention of the United States under President Ronald Reagan into Grenada`s affairs which brought the region to its most dangerous confrontation since the Cuban Missile Crisis. Two decades have passed since the American forces stormed Grenada`s beaches and guarded the Governor General`s Houses while he and his wife lay on the floor to avoid the hostile fire from members of the Grenadian Army rebels. This was a period of great danger, which Sir Paul Scoon recounts vividly in this story of a life dominated by service to his country and personal survival.
Download or read book Survival for Service written by Sir Paul Scoon and published by MacMillan. This book was released on 2003 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1978 when Sir Paul Scoon was appointed by Her Majesty Queen Elizabeth II to become the second Governor General of the small, peaceful and independent island of Grenada, there were few people outside the Caribbean who knew much more about the country and its 100,000 inhabitants than as a tourist destination and a major producer of nutmeg, mace and spices. No one could have foreseen that by the time Sir Paul Scoon resigned, he would have worked alongside six Heads of Governments and established an Interim Government in a lead up to elections. Nor could anyone have envisioned that this flourishing democracy with its growing economy would endure a coup d`etat; rule by a Revolutionary Military Council; the death in office of a serving Prime Minister; the execution of a former Prime Minister and 17 of his political supporters and the intervention of the United States under President Ronald Reagan into Grenada`s affairs which brought the region to its most dangerous confrontation since the Cuban Missile Crisis. Two decades have passed since the American forces stormed Grenada`s beaches and guarded the Governor General`s Houses while he and his wife lay on the floor to avoid the hostile fire from members of the Grenadian Army rebels. This was a period of great danger, which Sir Paul Scoon recounts vividly in this story of a life dominated by service to his country and personal survival.
Download or read book The Customer Service Survival Kit written by Richard Gallagher and published by AMACOM. This book was released on 2013-03-20 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot. By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication. In The?Customer Service Survival Kit, you’ll find tangible tips and tricks to help you discover: how to lean into criticism, how to avoid trigger phrases that can make bad situations worse, the secret to helping people feel heard, how to safely deliver bad news, and how to become immune to intimidation--among many other skills. The Customer Service Survival Kit recognizes that the worst customer situations demand more of front-line employees than good intentions and the right attitude. With the help of these valuable insights, lessons, and indispensable problem-solving tools, your organization holds the key to radically improving its customer service reputation.
Download or read book Survival Spanish for Customer Service written by Myelita Melton and published by SpeakEasy Spanish. This book was released on 2006 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is for professionals involved in all areas of retail sales with no previous experience in the Spanish language. It's also a great tool if you want to brush up on the Spanish you learned in high school or college. Learning Spanish you can use on the job will empower you to provide better service to the nation's increasing number of loyal Hispanic customers. It will also help you instill trust and build valuable, long-lasting relationships."--Back cover
Download or read book Systems of Survival written by Jane Jacobs and published by Vintage. This book was released on 2016-08-17 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: With intelligence and clarity of observation, the author of The Death and Life of Great American Cities addresses the moral values that underpin working life. In Systems of Survival, Jane Jacobs identifies two distinct moral syndromes—one governing commerce, the other, politics—and explores what happens when these two syndromes collide. She looks at business fraud and criminal enterprise, government’s overextended subsidies to agriculture, and transit police who abuse the system the are supposed to enforce, and asks us to consider instances in which snobbery is a virtue and industry a vice. In this work of profound insight and elegance, Jacobs gives us a new way of seeing all our public transactions and encourages us towards the best use of our natural inclinations.
Download or read book Emotional Survival for Law Enforcement written by Kevin M. Gilmartin and published by . This book was released on 2021 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed to help law enforcement professionals overcome the internal assaults they experience both personally and organizationally over the course of their careers. These assaults can transform idealistic and committed officers into angry, cynical individuals, leading to significant problems in both their personal and professional lives.
Download or read book Fire Fighter Safety and Survival written by Don Zimmerman and published by Jones & Bartlett Publishers. This book was released on 2013-12-19 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fire Fighter Safety and Survival is an essential guide designed to keep fire fighters safe from the many hazards they will face on-the-job. Developed around the 16 Firefighter Life Safety Initiatives, this textbook provides scores of real-life examples from the fire service and other high-risk industries to illustrate the dangers of fire fighting. More importantly, these examples help readers to stay safe in similar situations by offering helpful information on risk management, how to incorporate safety procedures within their department, and how to foster a culture of safety to ensure that “Everyone Goes Home.” The Second Edition features: Coverage of the Fire and Emergency Services Higher Education (FESHE) Firefighter Safety and Survival model curriculum. Updated statistics, references, and examples from recent events Over 100 real-life examples from the fire service and nuclear, medical, military, and airline industries to provide readers with a complete understanding of risk management, safety systems, and situational awareness principles. Fire science students, seasoned professionals, and rookies alike can turn to Fire Fighter Safety and Survival, Second Edition for the knowledge and tools needed to make a difference in their departments without sacrificing cherished, long-standing traditions.
Download or read book The Book of Survival written by Anthony Greenbank and published by . This book was released on 2001 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: If readers are caught in a calamity, the advice given in "The Book of Survival" can save their life. Forewarned is forearmed, and this book equips readers with the knowledge necessary to fend off a stick-up artist, work out of ropes that bind, start a fire with a camera and much more. 100 b/w photos.
Download or read book Small Business Survival Book written by Barbara Weltman and published by John Wiley & Sons. This book was released on 2006-05-19 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: Owning a small business can be a fulfilling and financially rewarding experience, but to be successful, you must know what to do before starting a business; what to do while the business is up and running; and, most importantly, what to do when the business runs into trouble. With a combined fifty years of small business experience between them, authors Barbara Weltman and Jerry Silberman know what it takes to make it in this competitive environment, and in Small Business Survival Book, they show you how. In a clear and concise voice, Weltman and Silberman reveal twelve surefire ways to help your small business survive and thrive in today's market. With this book as your guide, you'll discover how to: * Delegate effectively * Monitor cash flow * Extend credit and stay on top of collections * Build and maintain credit and restructure your debt * Meet your tax obligations * Grow your business with successful marketing strategies * Use legal protections * Plan for catastrophe and disaster recovery Whether you're considering starting a new business or looking to improve your current venture, Small Business Survival Book has what you need to succeed.
Download or read book Surviving Autocracy written by Masha Gessen and published by Penguin. This book was released on 2021-06-01 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: “When Gessen speaks about autocracy, you listen.” —The New York Times “A reckoning with what has been lost in the past few years and a map forward with our beliefs intact.” —Interview As seen on MSNBC’s Morning Joe and heard on NPR’s All Things Considered: the bestselling, National Book Award–winning journalist offers an essential guide to understanding, resisting, and recovering from the ravages of our tumultuous times. This incisive book provides an essential guide to understanding and recovering from the calamitous corrosion of American democracy over the past few years. Thanks to the special perspective that is the legacy of a Soviet childhood and two decades covering the resurgence of totalitarianism in Russia, Masha Gessen has a sixth sense for the manifestations of autocracy—and the unique cross-cultural fluency to delineate their emergence to Americans. Gessen not only anatomizes the corrosion of the institutions and cultural norms we hoped would save us but also tells us the story of how a short few years changed us from a people who saw ourselves as a nation of immigrants to a populace haggling over a border wall, heirs to a degraded sense of truth, meaning, and possibility. Surviving Autocracy is an inventory of ravages and a call to account but also a beacon to recovery—and to the hope of what comes next.
Download or read book Survival Skills of the Native Americans written by Stephen Brennan and published by Simon and Schuster. This book was released on 2016-10-04 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a pro at living and thriving off the land. Survival Skills of the Native Americans is a fascinating, practical guide to the techniques that have made the indigenous people of North America revered for their mastery of the wilderness. Readers can replicate outdoor living by trying a hand at making rafts and canoes, constructing tools, and living off the land. Learn key skills like: Building a strong campfire Learning to hunt and butcher your meats Creating a safe and solid shelter And much more! Whether you’re an avid outdoorsman or a novice hiker, Survival Skills of the Native Americans is your handbook to not simply surviving the outdoors, but flourishing. The know-how of the Native Americans is unique and popular, admired by young people, historians, and those with a special interest in living off the land. Native Americans have lived outdoors for ages, and now you can be successful, too, with the skills, tips, and tricks included in this handy manual. Skyhorse Publishing is proud to publish a broad range of books for hunters and firearms enthusiasts. We publish books about shotguns, rifles, handguns, target shooting, gun collecting, self-defense, archery, ammunition, knives, gunsmithing, gun repair, and wilderness survival. We publish books on deer hunting, big game hunting, small game hunting, wing shooting, turkey hunting, deer stands, duck blinds, bowhunting, wing shooting, hunting dogs, and more. While not every title we publish becomes a New York Times bestseller or a national bestseller, we are committed to publishing books on subjects that are sometimes overlooked by other publishers and to authors whose work might not otherwise find a home.
Download or read book Firefighter Rescue Survival written by Richard Kolomay and published by Fire Engineering Books. This book was released on 2003-04-01 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Deliberate training in firefigher rescue and survival is a field that is new to many in the fire service and private industry alike. For those firefighters and company officers assigned to a Rapid Intervention Team (RIT), not making the correct split-second decisions--such as immediately recognizing changes in fire behavior or failing to evaluate their level of SCBA air--can result in the loss of the lives of the entire team. In an effort to reduce the number of line-of-duty firefighting injuries and deaths, while at the same time being proactive in the fire service training and leadership, authors Richard Kolomay and Robert Hoff have drawn upon their combined 50+ years of firefighting experience to put together this comprehensive guide. Key Features & Benefits - Provides an awareness of firefighter safety and proactive fire service training - Describes various types of serious firefighter injuries and fatality incidents during emergency incident operations - Details recommended Rapid Intervention Team operating methods and procedures, as well as how to activate a Rapid Intervention Team
Download or read book Experiment in Survival written by George Sigler and published by . This book was released on 2001-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lieutenants George Sigler and Charlie Gore left San Francisco in a rubber inflatable boat with absolutely no water and only 6 pounds of food to test survival concepts while crossing the Pacific Ocean. This is the story of two men who believed that they could save lives of future castaways if they took a scientific approach to the problems of survival at sea. Caught in a raging storm, their raft was carried vertically up the side of a rouge wave that towered above them. They were totally helpless as the wave broke, throwing their raft stern over bow. The pilots-turned-seamen found themselves in 59-degree water fighting for their lives. Unable to right their raft and on the verge of becoming hypothermic, they took the drastic step of deflating the raft in order to pull it upright. Days of boredom were punctuated by moments of sheer excitement as whales surrounded their raft, and a Great White shark took all too much interest in them. They fought off an attack by dorado which were determined to sink them by biting through the bottom of the raft.
Download or read book Camping Survival written by Paul Tawrell and published by . This book was released on 2011-12-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aim of this book is to entertainn its readers, to alert readers to the potential dangers and emergencies that might occur in the wilderness and how to avoid them. This knowledge might help a person survive or avoid a difficult situation.
Download or read book A PhD Is Not Enough written by Peter J. Feibelman and published by Basic Books. This book was released on 2011-01-11 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything you ever need to know about making it as a scientist. Despite your graduate education, brainpower, and technical prowess, your career in scientific research is far from assured. Permanent positions are scarce, science survival is rarely part of formal graduate training, and a good mentor is hard to find. In A Ph.D. Is Not Enough!, physicist Peter J. Feibelman lays out a rational path to a fulfilling long-term research career. He offers sound advice on selecting a thesis or postdoctoral adviser; choosing among research jobs in academia, government laboratories, and industry; preparing for an employment interview; and defining a research program. The guidance offered in A Ph.D. Is Not Enough! will help you make your oral presentations more effective, your journal articles more compelling, and your grant proposals more successful. A classic guide for recent and soon-to-be graduates, A Ph.D. Is Not Enough! remains required reading for anyone on the threshold of a career in science. This new edition includes two new chapters and is revised and updated throughout to reflect how the revolution in electronic communication has transformed the field.
Download or read book Fire and Emergency Services Safety and Survival written by Travis Ford and published by Pearson. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written with both students and career fire service professionals in mind, Fire and Emergency Services Safety and Survival incorporates the FESHE guidelines and outcomes for the Principles of Fire and Emergency Services Safety and Survival course Modern solutions, procedures, and recommendations that put safety first The Fire service has long been considered a profession plagued with a history of unavoidable tragedy. As the number of line-of-duty deaths and injuries continues to be staggering year after year, Fire and Emergency Services Safety and Survival exposes the false mentality of "doing whatever it takes" and provides solutions for both the individual and fire department. Built around the 16 Life Safety Initiatives developed by the National Fallen Firefighters Foundation, each chapter is written by a contributor with extensive expertise on the topic, incorporates FESHE and NFPA references guidelines, and helps readers understand how to execute procedures and recommendations for putting safety first. Filled with modern solutions, attainable goals, and real-life examples, the text asks each reader to challenge the existing attitudes toward safety and commit to making a change.
Download or read book AR 700 100 03 26 2014 MUNITIONS SUPPORT FOR JOINT OPERATIONS Survival Ebooks written by Us Department Of Defense and published by Delene Kvasnicka www.survivalebooks.com. This book was released on with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt: AR 700-100 03/26/2014 MUNITIONS SUPPORT FOR JOINT OPERATIONS , Survival Ebooks
