Download or read book Summary of Jim Harter s First Break All the Rules written by Everest Media, and published by Everest Media LLC. This book was released on 2022-04-04T22:59:00Z with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Please note: This is a companion version & not the original book. Sample Book Insights: #1 The loss of the British fleet in 1707 was caused by the inability to measure something that was already critical to their success: longitude. The same is true in today’s business world: companies cannot find and keep talented employees if they don’t have an accurate way to measure their ability to do so. #2 Institutional investors, like the Council of Institutional Investors and the California Public Employees Retirement System, are demanding a simple and accurate measuring stick that can tell them how well one company or one manager is doing compared with others. #3 The demand for a simple and accurate measuring stick for comparing the strength of different workplaces is growing. The Gallup Organization set out to build one. #4 A strong, vibrant workplace looks like the Lankford-Sysco facility in Pocomoke, Maryland. The company has single-digit turnover, absenteeism is at an all-company low, and shrinkage is virtually nonexistent.
Download or read book First Break All the Rules written by Marcus Buckingham and published by Simon and Schuster. This book was released on 2014-02-02 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup’s research were invariably those who excelled at turning each employee’s talent into performance. In today’s tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her — they define the right outcomes rather than the right steps; how they motivate people — they build on each person’s unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people — they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research — which initially generated thousands of different survey questions on the subject of employee opinion — finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
Download or read book 12 The Elements of Great Managing written by Gallup and published by Simon and Schuster. This book was released on 2014-12-02 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the largest worldwide study of employee engagement and more than a decade of research, Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First, Break All the Rules. 12: The Elements of Great Managing is that book’s long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. Gallup’s study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, Gallup weaves its latest insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.
Download or read book It s the Manager written by Jim Clifton and published by Gallup Press. This book was released on 2019-05-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Who will lead your workforce during rapid change? Gallup research reveals: It’s the manager. While the world’s workplace has been going through historic change, the practice of management has been stuck in time for decades. The new workforce — especially younger generations — wants their work to have deep mission and purpose. They don’t want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently and develop their strengths. Who is the most important person in your organization to lead your teams through these changes? Decades of global Gallup research reveal: It’s your managers. They are the ones who make or break your organization’s success. Packed with 52 discoveries from Gallup’s largest study of the future of work, It’s the Manager shows leaders and managers how to adapt their organizations to rapid change — from new workplace demands to the challenges of managing remote employees, the rise of artificial intelligence, gig workers, and attracting and keeping today’s best employees. Great managers maximize the potential of every team member and drive your organization’s growth. And they give every one of your employees what they want most: a great job and a great life. This is the future of work. It’s the Manager includes a unique code to take the CliftonStrengths assessment, which reveals your top five strengths, as well as supplemental content available on Gallup’s online workplace platform.
Download or read book Wellbeing The Five Essential Elements written by Tom Rath and published by Simon and Schuster. This book was released on 2010-05-04 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows the interconnections among the elements of well-being, how they cannot be considered independently, and provides readers with a research-based approach to improving all aspects of their lives.
Download or read book Wellbeing at Work written by Jim Clifton and published by Simon and Schuster. This book was released on 2021-06-01 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if the next global crisis is a mental health pandemic? It is here now. One-third of Americans have shown signs of clinical anxiety or depression, and the current state of suffering globally has risen significantly. The mental health pandemic manifests everywhere, not least in your workplace. As organizations around the world face health and social crises, as well as economic uncertainty, acknowledging and improving wellbeing in your workplace is more critical than ever. Increasingly, leaders and managers must support mental health and cultivate resilience in employees — not just increase engagement and performance. Based on more than 100 million Gallup global interviews, Wellbeing at Work shows you how to do just that. Coauthored by Gallup’s CEO and its Chief Workplace Scientist, Wellbeing at Work explores the five key elements of wellbeing — career, social, financial, physical and community — and how organizations can help employees and teams thrive in those elements. The book also gives leaders ideas and action items to help employees use their innate talents and strengths to thrive in each of the wellbeing elements. And Wellbeing at Work introduces a metric to report a person’s best possible life: Gallup Net Thriving, which will become the “other stock price” for organizations. In a world where work and life are more blended than ever, maximizing employee wellbeing takes on greater urgency. Wellbeing at Work shows leaders how to create a thriving and resilient culture. If you and your leaders don’t change the world, who will? Wellbeing at Work includes a unique code to take the CliftonStrengths assessment, which reveals your top five strengths.
Download or read book Live a Little written by Susan M. Love, MD and published by Harmony. This book was released on 2009-12-29 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Later to bed, munching some fries, makes a girl pretty healthy and wise. . . . Yes, it’s true—more or less. Why? Women do need to eat healthier, exercise, get adequate sleep, and take preventive health care seriously, yet it’s equally important for them to relax. Relax, take a breather, and give up trying to follow the narrowly prescribed health “rules” that are constant sources of unhealthy stress and guilt. In Live a Little!, women finally get a long-overdue dose of realism about what’s truly healthy and what’s mostly hype. Susan Love and Alice Domar take on the health police, whose edicts make us feel terrible when we don’t get eight hours of sleep or eat the maximum daily serving of veggies. Most important, they remind us of a forgotten truth: Perfect health is not achievable. Breaking down the prevailing health “musts” in six areas—sleep, stress, preventive care, exercise, nutrition, and personal relationships—these doctors, with a little help from the other experts of BeWell, cut to the heart of these topics and give us realistic guidelines for living a healthy enough life, one that also includes laughter, relaxation, and a commonsense attitude about being pretty healthy. To learn more health truths and whittle down your overblown expectations of yourself, open this book. Using science combined with these experts’ surprisingly refreshing opinions, Live a Little! shows you how to be healthy without driving yourself crazy!
Download or read book Strengths Based Leadership written by Tom Rath and published by Simon and Schuster. This book was released on 2008 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the authors of the bestselling "StrengthsFinder 2.0" comes a landmark study of great leaders, teams, and the reasons why people follow them.
Download or read book Nine Lies About Work written by Marcus Buckingham and published by Harvard Business Press. This book was released on 2019-04-02 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: Forget what you know about the world of work You crave feedback. Your organization's culture is the key to its success. Strategic planning is essential. Your competencies should be measured and your weaknesses shored up. Leadership is a thing. These may sound like basic truths of our work lives today. But actually, they're lies. As strengths guru and bestselling author Marcus Buckingham and Cisco Leadership and Team Intelligence head Ashley Goodall show in this provocative, inspiring book, there are some big lies--distortions, faulty assumptions, wrong thinking--that we encounter every time we show up for work. Nine lies, to be exact. They cause dysfunction and frustration, ultimately resulting in workplaces that are a pale shadow of what they could be. But there are those who can get past the lies and discover what's real. These freethinking leaders recognize the power and beauty of our individual uniqueness. They know that emergent patterns are more valuable than received wisdom and that evidence is more powerful than dogma. With engaging stories and incisive analysis, the authors reveal the essential truths that such freethinking leaders will recognize immediately: that it is the strength and cohesiveness of your team, not your company's culture, that matter most; that we should focus less on top-down planning and more on giving our people reliable, real-time intelligence; that rather than trying to align people's goals we should strive to align people's sense of purpose and meaning; that people don't want constant feedback, they want helpful attention. This is the real world of work, as it is and as it should be. Nine Lies About Work reveals the few core truths that will help you show just how good you are to those who truly rely on you.
Download or read book First Break All The Rules written by Marcus Buckingham and published by Simon and Schuster. This book was released on 1999-05-05 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
Download or read book The Refusal of Work written by David Frayne and published by Zed Books Ltd.. This book was released on 2015-11-15 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Paid work is absolutely central to the culture and politics of capitalist societies, yet today’s work-centred world is becoming increasingly hostile to the human need for autonomy, spontaneity and community. The grim reality of a society in which some are overworked, whilst others are condemned to intermittent work and unemployment, is progressively more difficult to tolerate. In this thought-provoking book, David Frayne questions the central place of work in mainstream political visions of the future, laying bare the ways in which economic demands colonise our lives and priorities. Drawing on his original research into the lives of people who are actively resisting nine-to-five employment, Frayne asks what motivates these people to disconnect from work, whether or not their resistance is futile, and whether they might have the capacity to inspire an alternative form of development, based on a reduction and social redistribution of work. A crucial dissection of the work-centred nature of modern society and emerging resistance to it, The Refusal of Work is a bold call for a more humane and sustainable vision of social progress.
Download or read book Management Techniques for Employee Engagement in Contemporary Organizations written by Sharma, Naman and published by IGI Global. This book was released on 2019-02-15 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engaged employees are assets to every company because they are not only more productive but are also open to new ideas and technologies that often lead to significant business outcomes. Businesses need to establish credible antecedents to employee engagement based on their own culture and needs to develop a pool of highly engaged employees. Management Techniques for Employee Engagement in Contemporary Organizations provides theoretical frameworks and the latest empirical research findings on management strategies for the promotion, adoption, and implementation of work engagement policies. The content within this publication examines gamification, employee engagement, and management techniques and is designed for academicians, managers, business professionals, human resources officers, policymakers, and researchers.
Download or read book Silver Sparrow written by Tayari Jones and published by Simon and Schuster. This book was released on 2020-02-19 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: *THE BESTSELLING RICHARD & JUDY BOOK CLUB PICK* From the award-winning author of An American Marriage comes this breathtaking tale of a sisterhood defined by a father's secret, perfect for fans of Brit Bennett and Yaa Gyasi 'MY FATHER, JAMES WITHERSPOON, IS A BIGAMIST.' SECRETS Dana and Chaurisse are sisters who have never met. The only thing binding them together is the life-changing secret of their father's double life. LIES Only one of them knows the truth about James and his hidden family. When the girls do finally meet and become friends, the fragile promise that has kept his secrets safe for so long threatens to implode. HOPE This soulful story of friendship and sisterhood paints an unforgettable picture of the messy knots that bind families together, from the author of modern classic, An American Marriage. AN OBSERVER BEST BOOK OF THE YEAR * A GUARDIAN 'BEST BOOK OF 2020 TO SUPPORT INDEPENDENT PUBLISHERS' * A BOOKSELLER SMALL PUBLISHERS 2020 TOP 20 'Do not miss this can’t-actually-stop-reading-it novel from the author of the Women's Prize for Fiction-winning An American Marriage.' Stylist
Download or read book Go Put Your Strengths to Work written by Marcus Buckingham and published by Simon and Schuster. This book was released on 2010-12-28 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strengths movement founder Marcus Buckingham answers the ultimate question: How can you actually apply your strengths for maximum success at work?
Download or read book Human Sigma written by Jim Asplund and published by Simon and Schuster. This book was released on 2007-10-28 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and service organizations. Human Sigma offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to effectively manage the employee-customer encounter to drive business success. Based on research spanning 10 million employees and 10 million customers around the world, the Human Sigma approach combines a proven method for assessing the health of the employee-customer encounter with a disciplined process for improving it. Human Sigma is based on five rules to bring excellence to how employees engage and interact with customers: RULE #1: E Pluribus Unum. Employee and customer experiences must be managed together — not as separate entities. RULE #2: Feelings Are Facts. Emotions drive and shape the employee-customer encounter. RULE #3: Think Globally, Measure and Act Locally. The employee-customer encounter must be measured and managed at the local level. RULE #4: There Is One Number You Need to Know. Employee and customer engagement interact to drive enhanced financial performance. And this interaction can be quantified and summarized with a single performance metric. RULE #5: If You Pray for Potatoes, You Better Grab a Hoe. Good intentions alone do not constitute a plan of action. Sustainable improvement in the employee-customer encounter requires disciplined local action coupled with a companywide commitment to changing how employees are recruited, positioned in roles, rewarded and recognized, and importantly, how they are managed. Essential reading for global business leaders, Human Sigma shows how sales and service companies can flourish in the new global economy. It reveals a profoundly different method for managing human systems for growth. Blending strategic analysis with hands-on, practical steps and advice, Human Sigma will change how you view your work, your employees and your customers forever.
Download or read book The Earned Life written by Marshall Goldsmith and published by Currency. This book was released on 2022-05-03 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • Discover the steps to earning your path to fulfillment and living without regrets—from the world-renowned executive coach and New York Times bestselling author of Triggers and What Got You Here Won't Get You There ONE OF SUMMER’S BEST BUSINESS BOOKS: Inc., Society for Human Resource Management • “My life changed for the better when I started working with Marshall Goldsmith. The Earned Life is a wonderful book.”—Dr. Jim Yong Kim, served as president of the World Bank “We are living an earned life when the choices, risks, and effort we make in each moment align with an overarching purpose in our lives, regardless of the eventual outcome.” That’s the definition of an earned life. But for many of us, that pesky final phrase is a stumbling block: “regardless of the eventual outcome.” Not being attached to the outcome goes against everything we’re taught about achievement and fulfillment in modern society. But now, in his most personal and powerful work to date, world-renowned leadership coach Marshall Goldsmith offers a dazzling but simple approach that accommodates both our persistent need for achievement and the inescapable “stuff happens” unfairness of life. Taking inspiration from Buddhism, Goldsmith reveals that the key to living the earned life, unbound by regret, requires committing to a habit of earning and, crucially, connecting that habit to something greater than the isolated achievements of careerism. By grounding our achievements in a higher aspiration, he shows, we can avoid the easy temptation to wallow in regret. Goldsmith implores readers to avoid the Great Western Disease of “I’ll be happy when. . . .” He offers practical advice and exercises aimed at helping us shed the obstacles, especially the failures of imagination, that prevent us from creating our own fulfilling lives. With this book as their guide, readers can close the gap between what they plan to achieve and what they actually get done—and avoid the trap of existential regret, the kind that reroutes destinies and persecutes our memories. Packed with illuminating stories from Goldsmith’s legendary career as a coach to some of the world’s highest-achieving leaders as well as reflections on his own experiences, The Earned Life is a road map for ambitious people seeking a higher purpose. “Marshall Goldsmith is a wonderful coach, educator, and author.”—Albert Bourla, CEO, Pfizer
Download or read book Amazon com written by Robert Spector and published by Harper Collins. This book was released on 2009-03-17 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Amazon.com Jeff Bezos built something the world had never seen. He created the most recognized brand name on the Internet, became for a time one of the richest men in the world, and was crowned "the king of cyber-commerce." Yet for all the media exposure, the inside story of Amazon.com has never really been told. In this revealing, unauthorized account, Robert Spector, journalist and best-selling author, gives us this up-to-date, fast-paced, behind-the-scenes story of the company's creation and rise, its tumultuous present, and its uncertain future.
