Download or read book Voices of War written by Veterans History Project (U.S.) and published by . This book was released on 2004 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: An oral history of the themes of war provides letters, photographs, and sketches from from U.S. veterans' who fought in World War I and II, Korea, Vietnam, and the Persian Gulf.
Download or read book Customer Love written by Mac Anderson and published by Sourcebooks, Inc.. This book was released on 2013-01-01 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have "wowed" their customers and turned them into raving fans! In Customer Love. great stories about great service" you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level. Share this book with your employees and watch the creative ideas flow. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people." Buy this book and get the creative juices flowing; and hopefully, inspire you and your team to start your own collection of customer love stories.
Download or read book Forever a Soldier written by Tom Wiener and published by National Geographic Books. This book was released on 2005 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contains thirty-seven narratives, drawn from letters, diaries, private memoirs, and oral histories in which American veterans describe their experiences serving in conflicts from the First World War to the twenty-first-century war in Iraq.
Download or read book Tales of Knock Your Socks Off Service written by Kristin Anderson and published by Amacom. This book was released on 1998 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th book in the "Knock Your Socks Off Service" series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone "above and beyond" for their customers. With its humor, pragmatic observations, and stories, anyone at any service level will get a kick out this book.
Download or read book Gospel Principles written by The Church of Jesus Christ of Latter-Day Saints and published by The Church of Jesus Christ of Latter-day Saints. This book was released on 1997 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Study Guide and a Teacher’s Manual Gospel Principles was written both as a personal study guide and as a teacher’s manual. As you study it, seeking the Spirit of the Lord, you can grow in your understanding and testimony of God the Father, Jesus Christand His Atonement, and the Restoration of the gospel. You can find answers to life’s questions, gain an assurance of your purpose and self-worth, and face personal and family challenges with faith.
Download or read book Wow That s What I Call Service written by Don Hales and published by Ecademy Press. This book was released on 2007-07 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: This little book is full of stories about people and businesses that cause customers to fall in love--tales brought together in order that they may serve as an inspiration to raise standards of customer service throughout the U.K.
Download or read book Stories of a Forest Ranger written by Pete Griffin and published by Parkhurst Brothers Publishers Incorporated. This book was released on 2020-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stories about the life of a Forest Ranger, the habitat and animals he has worked to protect, together with no small number of self-effacing humorous anecdotes. This book of stories draws on the author's thirty years in the US Forest service, including encounters with bears, elk, moose, and that strangest of animals, humans. Laced with happy humor, the stories inform and educate while they entertain. Adventures have come along with the work and Griffin is a natural storyteller.
Download or read book Thank You for Your Service written by David Finkel and published by Macmillan + ORM. This book was released on 2013-10-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now a Major Motion Picture Directed by American Sniper Writer Jason Hall and Starring Miles Teller No journalist has reckoned with the psychology of war as intimately as David Finkel. In The Good Soldiers, his bestselling account from the front lines of Baghdad, Finkel embedded with the men of the 2-16 Infantry Battalion as they carried out the infamous “surge”. Now, in Thank You for Your Service, Finkel tells the true story of those men as they return home from the front-lines of Baghdad and struggle to reintegrate--both into their family lives and into American society at large. Finkel is with these veterans in their most intimate, painful, and hopeful moments as they try to recover, and in doing so, he creates an indelible, essential portrait of what life after war is like--not just for these soldiers, but for their wives, widows, children, and friends, and for the professionals who are truly trying, and to a great degree failing, to undo the damage that has been done. Thank You for Your Service is an act of understanding, and it offers a more complete picture than we have ever had of two essential questions: When we ask young men and women to go to war, what are we asking of them? And when they return, what are we thanking them for? “Finkel sketches a panoramic view of postwar life....A book that every American should read.” —Jake Tapper, Los Angeles Times Finalist for the National Book Critics Circle Award, the Los Angeles Times Book Prize, and the New York Public Library Helen Bernstein Award for Excellence in Journalism. One of Ten Favorite Books of 2013 by Michiko Kakutani (The New York Times), a Washington Post Top Ten Book of the Year, and a New York Times Book Review Notable Book of the Year
Download or read book Open Season written by Daren Worcester and published by Down East Books. This book was released on 2017-04-01 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Woods Cop: True Stories of the Maine Warden Service is a collection of 21 stories from two former colonels, two lieutenants, two sergeants, four district wardens, a warden pilot, and one currently active duty corporal. Altogether, their cumulative experiences account for more than 300 years of warden experience. Before reality TV cameras, GPS devices, and dashboard computers, these wardens presided over a coming of age era for the Maine Warden Service. It was a time when a compass, map, and their wits were what mattered most in the field. Every day offered the potential for an exciting new adventure, many of which endangered the wardens themselves. This book recreates the full warden experience. In addition to hair-raising, life-and-death scenarios, the collection covers moments such as a child innocently outing his parents as “looking for deer” at night, the doldrums of a stakeout, and the grief of tragedy. The stories have been written in a third person, narrative format to ensure consistency in style and to help readers feel the excitement of a twig snapped in the dark, the frustration of second guessing yourself when lives are at stake, and the duty to do what’s right, even if it means breaking the law.
Download or read book How Can I Help written by Ram Dass and published by Knopf. This book was released on 2011-12-21 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover how giving of yourself can lead to some of the most joyous moments in your life—in a book that “deserves a special place on that shelf reserved for truly practical wisdom" (Harold Kushner, author of When Bad Things Happen to Good People). Not a day goes by without our being called upon to help one another--at home, at work, on the street, on the phone…. We do what we can. Yet so much comes up to complicate this natural response: "Will I have what it takes?" "How much is enough?" "How can I deal with suffering?" "And what really helps, anyway?" In this practical helper's companion, the authors explore a path through these confusions, and provide support and inspiration for us in our efforts as members of the helping professions, as volunteers, as community activists, or simply as friends and family trying to meet each other's needs. Here too are deeply moving personal accounts: A housewife brings zoo animals to lift the spirits of nursing home residents; a nun tends the wounded on the first night of the Nicaraguan revolution; a police officer talks a desperate father out of leaping from a roof with his child; a nurse allows an infant to spend its last moments of life in her arms rather than on a hospital machine. From many such stories and the authors' reflections, we can find strength, clarity, and wisdom for those times when we are called on to care for one another.
Download or read book True War Stories written by Alex De Campi and published by Simon and Schuster. This book was released on 2021-05-04 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: A sniper in Haiti faces the repercussions of the shot he never took. A team of SEALs help rescue a kidnapped girl in the Philippines. Army interpreters in Iraq battle their toughest foe: the rats of Saddam’s palace. A soldier on a late-night run surprises a motorpool saboteur. A young cavalry lieutenant, fresh off the Battle of Kamdesh, meets the Marine half-brother he’s never known. A Navy ship reacts to an unexpected man overboard. And if you’ve ever wondered what Christmas was like in a war zone, you’re about to find out. True War Stories is a 260-page full color graphic novel anthology containing fifteen true tales of American service members overseas. Nearly every branch of the military is represented in this collection of stories that are heartwarming, heroic, harrowing, and even at times, hilarious, spanning the globe. This unique project, assembled by the multiple-Eisner nominated writer/editor, Alex de Campi and co-written/edited by Iraq War veteran Khai Krumbhaar is an entertaining and moving work of graphic nonfiction, pairing members of the US military with the biggest names in comics to share real war stories told by those who lived them. Artists include Peter Krause, Ryan Howe, Skylar Patridge (drawing her own father's Vietnam story), Eoin Marron, Tish Doolin (a former Army medic), Dave Acosta, A. D'Amico, Drew Moss, Josh Hood, PJ Holden, Chris Peterson, Sam Hart, Jeff McComsey, and Paul Williams. Colors are by Dee Cunniffe, Matt Soffe, Kelly Fitzpatrick, Tarsis Cruz, and Aladdin Collar. All lettering is done by de Campi herself.
Download or read book Stories of Service Volume 2 written by Janice Stevens and published by Linden Publishing. This book was released on 2011-12-01 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perfectly blending a vast historical scope with intensely individual viewpoints, this stirring collection of stories brings a man-on-the-ground perspective to a huge range of military history, with stories of a quarter-century of war from nearly every corner of the earth, including Europe; the Pacific; mainland Asia; a tense confrontation in Guantanamo Bay during the Cuban Missile Crisis; POW camps in Germany, Japan, and California; and the San Joaquin Valley home front from the 1940s through the 1960s. These 72 highly individualized narratives of combat, military service, and the personal sacrifices of war--penned by ordinary San Joaquin Valley residents and buttressed with more than 100 personal photographs--bring commentaries from soldiers, sailors, airmen, marines, nurses, ambulance drivers, and civilians. In simple, direct, and authentic language, with stories both horrific and touching, ""Stories of Service: Volume 2"" perfectly illustrates the personal side of war.
Download or read book Nelson s Complete Book of Stories Illustrations Quotes written by Robert J. Morgan and published by Thomas Nelson. This book was released on 2000 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ultimate Contemporary Resource for Speakers
Download or read book Cops Teachers Counselors written by Steven Williams Maynard-Moody and published by University of Michigan Press. This book was released on 2009-11-10 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether on a patrol beat, in social service offices, or in public school classrooms, street-level workers continually confront rules in relation to their own beliefs about the people they encounter. Cops, Teachers, Counselors is the first major study of street-level bureaucracy to rely on storytelling. Steven Maynard-Moody and Michael Musheno collect the stories told by these workers in order to analyze the ways that they ascribe identities to the people they encounter and use these identities to account for their own decisions and actions. The authors show us how the world of street-level work is defined by the competing tensions of law abidance and cultural abidance in a unique study that finally allows cops, teachers, and counselors to voice their own views of their work. Steven Maynard-Moody is Director of the Policy Research Institute and Professor of Public Administration at the University of Kansas. Michael Musheno is Professor of Justice and Policy Studies at Lycoming College and Professor Emeritus of Justice Studies, Arizona State University.
Download or read book Love is the Way written by Bishop Michael Curry and published by Penguin. This book was released on 2020-09-22 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Walk the path of love with one of the warmest, most beloved spiritual leaders of our time, and learn how to put faith into action. As the descendant of slaves and the son of a civil rights activist, Bishop Michael Curry's life illustrates massive changes in our times. Much of the world met Bishop Curry when he delivered his sermon on the redemptive power of love at the royal wedding of Prince Harry and Meghan Markle at Windsor Castle. Here, he expands on his message of hope in an inspirational road map for living the way of love, illuminated with moving lessons from his own life. Through the prism of his faith, ancestry, and personal journey, Love Is the Way shows us how America came this far and, more important, how to go a whole lot further. The way of love is essential for addressing the seemingly insurmountable challenges facing the world today: poverty, racism, selfishness, deep ideological divisions, competing claims to speak for God. This book will lead readers to discover the gifts they need in order to live the way of love: deep reservoirs of hope and resilience, simple wisdom, the discipline of nonviolence, and unshakable regard for human dignity.
Download or read book Behind the Badge written by Andrew Faull and published by Penguin Random House South Africa. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a glimpse into the world of the individuals behind the badge and the tangled world they inhabit on the behalf of the public they serve
Download or read book Stories of Service written by Janice Stevens and published by . This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gathered primarily during a series of memoir classes led led by author Janice Stevens, Stories of Service is a powerful compilation of war remembrances by over 75 World War II veterans from the greater Fresno/San Joaquin Valley region. This striking array of stories details events in all major theaters of the war: the Pacific, Europe, North Africa, and the home front (including the saga of Japanese internment). Some stories recount dramatic moments of ephocal combat, such as the landing at Okinawa and the bloody Battle of the Bulge, while others reflect the anxiety and hardship that marked the lives of those back home. Stories of Service will strongly appeal to those with an interest in the history of the war and the San Joaquin Valley, as well as those with veterans or a history of military service in their family.
