Download or read book Southwest Airlines written by Chris Lauer and published by Bloomsbury Publishing USA. This book was released on 2010-05-20 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using the words of its own people, this intriguing book provides an in-depth look at the incredibly successful airline that changed the rules of the game with a no-frills business model and innovative corporate culture. Southwest Airlines turns in-depth interviews with the company's leaders, managers, employees, and passengers into a powerful case study of this highly successful, game-changing business. Ranging from the early days of the company to the present, the book covers the history of the airline and its founders, while also detailing the unique corporate culture that attracts employees and passengers alike. Throughout its history, Southwest has championed a culture that puts employees first, creating a productive workforce by hiring for "attitude before aptitude" (because skills can be taught) and allowing employees to be themselves at work. The founders' philosophies of "servant leadership" and a "fun-LUVing" attitude continue to attract employees and influence the company's daily work today. In detailing the airline's inner workings in the words of its own people, this book shows other companies how they can emulate Southwest's powerful business model and strategies, as well as its hiring practices and corporate culture.
Download or read book Pacific Southwest Airlines written by Alan Renga and published by Arcadia Publishing. This book was released on 2010-10-25 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: With its low fares and friendly service, Pacific Southwest Airlines (PSA) was one of the most successful regional airlines in American history. Its distinctive orange, red, and white planes, complete with a beaming smile were immediately recognizable to those living on the West Coast. The airline was also known for employing beautiful and sociable flight attendants. Kenny Friedkin, the founder of PSA, started in 1949 with one leased DC-3 and expanded his fleet to serve millions of passengers each year. Although PSA is no longer in operation, its successful business model of low-priced, efficient service was copied by other airlines and today is considered the norm. In addition, former PSA employees still gather annually to relive the camaraderie they experienced as being a part of one of the most unique airlines of all time.
Download or read book The Southwest Airlines Way written by Jody Hoffer Gittell and published by McGraw Hill Professional. This book was released on 2003-01-09 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: "If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry." --Gerard Arpey, CEO, American Airlines "Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times." --Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program In an industry with losses in the billions, Southwest Airlines has an unbroken string of 31 consecutive years of profitability. The Southwest Airlines Way examines how the company uses high-performance relationships to create enormous competitive advantage in motivation, teamwork, and coordination among employees. It then goes further to show how any company can foster these powerful cooperative relationships and explains how to: Lead with credibility and caring Invest in frontline leaders Hire and train for relational competence Use conflicts to build relationships Make unions its partners, not its adversaries Build relationships with its suppliers
Download or read book Lead with LUV written by Kenneth H. Blanchard and published by FT Press. This book was released on 2011 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: Colleen Barrett began her career as an executive secretary, yet Southwest Airlines' founder chose her to succeed him as president. When asked why, he said, "Because she knows how to love people to success." --
Download or read book A History of the Ancient Southwest written by Stephen H. Lekson and published by . This book was released on 2009 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to archaeologist Stephen H. Lekson, much of what we think we know about the Southwest has been compressed into conventions and classifications and orthodoxies. This book challenges and reconfigures these accepted notions by telling two parallel stories, one about the development, personalities, and institutions of Southwestern archaeology and the other about interpretations of what actually happened in the ancient past. While many works would have us believe that nothing much ever happened in the ancient Southwest, this book argues that the region experienced rises and falls, kings and commoners, war and peace, triumphs and failures. In this view, Chaco Canyon was a geopolitical reaction to the "Colonial Period" Hohokam expansion and the Hohokam "Classic Period" was the product of refugee Chacoan nobles, chased off the Colorado Plateau by angry farmers. Far to the south, Casas Grandes was a failed attempt to create a Mesoamerican state, and modern Pueblo people--with societies so different from those at Chaco and Casas Grandes--deliberately rejected these monumental, hierarchical episodes of their past. From the publisher: The second printing of A History of the Ancient Southwest has corrected the errors noted below. SAR Press regrets an error on Page 72, paragraph 4 (also Page 275, note 2) regarding "absolute dates." "50,000 dates" was incorrectly published as "half a million dates." Also P. 125, lines 13-14: "Between 21,000 and 27,000 people lived there" should read "Between 2,100 and 2,700 people lived there."
Download or read book Nuts written by Kevin Freiberg and published by Currency. This book was released on 1998-02-17 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Twenty-five years ago, Herb Kelleher reinvented air travel when he founded Southwest Airlines, where the planes are painted like killer whales, a typical company maxim is "Hire people with a sense of humor," and in-flight meals are never served--just sixty million bags of peanuts a year. By sidestepping "reengineering," "total quality management," and other management philosophies and employing its own brand of business success, Kelleher's airline has turned a profit for twenty-four consecutive years and seen its stock soar 300 percent since 1990. Today, Southwest is the safest airline in the world and ranks number one in the industry for service, on-time performance, and lowest employee turnover rate; and Fortune magazine has twice ranked Southwest one of the ten best companies to work for in America. How do they do it? With unlimited access to the people and inside documents of Southwest Airlines, authors Kevin and Jackie Freiberg share the secrets behind the greatest success story in commercial aviation. Read it and discover how to transfer the Southwest inspiration to your own business and personal life.
Download or read book Unfolding the Napkin written by Dan Roam and published by Penguin. This book was released on 2009-12-29 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: An original workbook companion to the acclaimed business bestseller The Back of the Napkin Dan Roam's The Back of the Napkin, a BusinessWeek bestseller, taught readers the power of brainstorming and communicating with pictures. It presented a new and exciting way to solve all kinds of problems-from the boardroom to the sales floor to the cubicle jungle. The companion workbook, Unfolding the Napkin, helps readers put Roam's principles into practice with step-by-step guidelines. It's filled with detailed case studies, guided do-it-yourself exercises, and plenty of blank space for drawing. Roam structured the book as a complete four-day visual-thinking seminar, taking readers step-by-step from "I can't draw" to "Here is the picture I drew that I think will save the world." The workbook teaches readers how to: •Improve their three "built-in" visual problem solving tools. •Apply the four-step visual thinking process (look-see-imagine-show) in any business situation. •Instantly improve their visual imaginations. •Learn how to recognize the type of problem to choose the best visual solution. If The Back of the Napkin was a guide to fine dining, Unfolding the Napkin is the cookbook that will soon be heavily marked up and dogeared.
Download or read book Travelers Tales American Southwest written by Sean O'Reilly and published by Travelers' Tales. This book was released on 2001 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: With its vast vistas, splendid sunsets, and rich history, the American Southwest has always inspired superb writing. "Travelers' Tales Southwest" features a choice selection of some of the best by Tony Hillerman, David Roberts, Barbara Kingsolver, Alex Schoumatoff, Terry Tempest Williams, Edward Abbey, and others. Maps.
Download or read book Beyond Open Skies written by Brian F. Havel and published by Kluwer Law International B.V.. This book was released on 2009-01-01 with total page 750 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Beyond Open Skies' offers a systematic comparative analysis of the legal and policy dimensions of airline deregulation by federal fiat in the United States and by supranational collaboration in the European Union. The book draws upon a variety of sources, including very recent developments in U.S. and EC international aviation law, policy, and diplomacy, to propose a genuine multilateral air transport system. It examines the potential of the 'open skies' initiative, in the aftermath of the new U.S./EC air transport agreement, to inspire a genuine globalization of the world's air transport industry in such crucial aspects as the following: cabotage; ownership and citizenship requirements; route selection; airline identity; capacity; pricing regimes; competition and public aid; regulatory harmonization; labor laws; provisions for charter and/or cargo transportation; fair operation of and access to computer reservations systems; authorization of code-sharing arrangements; alliances and antitrust immunity; and dispute resolution.
Download or read book Social Violence in the Prehispanic American Southwest written by Deborah L. Nichols and published by University of Arizona Press. This book was released on 2008-05-15 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Spontaneous acts of violence born of human emotions like anger or greed are probably universal, but social violenceÑviolence resulting from social relationships within and between groups of peopleÑis a much more complex issue with implications beyond archaeology. Recent research has generated multiple interpretations about the forms, intensity, and underlying causes of social violence in the ancient Southwest. Deborah L. Nichols and Patricia L. Crown have gathered nine contributions from a variety of disciplines to examine social violence in the prehispanic American Southwest. Not only offering specific case studies but also delving into theoretical aspects, this volume looks at archaeological interpretations, multidisciplinary approaches, and the implications of archaeological research for Native peoples and how they are impacted by what archaeologists say about their past. Specific chapters address the impacts of raiding and warfare, the possible origins of ritual violence, the evidence for social violence manifested in human skeletal remains, the implications of witchcraft persecution, and an examination of the reasons behind apparent anthropophagy. There is little question that social violence occurred in the American Southwest. These contributions support the need for further discussion and investigation into its causes and the broader implications for archaeology and anthropology. CONTENTS 1. Introduction Patricia Crown and Deborah Nichols 2. Dismembering the Trope: Imagining Cannibalism in the Ancient Pueblo World Randall H. McGuire and Ruth Van Dyke 3. An Outbreak of Violence and Raiding in the Central Mesa Verde Region in the 12th Century AD Brian R. Billman 4. Chaco Horrificus? Wendy Bustard 5. Inscribed in the Body, Written in Bones: The Consequences of Social Violence at La Plata Debra L. Martin, Nancy Akins, Bradley Crenshaw, and Pamela K. Stone 6. Veneration or Violence: A Study of Variations in Patterns of Human Bone Modification at La Quemada Ventura R. PŽrez, Ben A. Nelson, and Debra L. Martin 7. Witches, Practice, and the Context of Pueblo Cannibalism William H. Walker 8. Explanation vs. Sensation: The Discourse of Cannibalism at AwatÕovi Peter Whiteley 9. Devouring Ourselves George J. Armelagos References Cited About the Contributors Index
Download or read book Risks and Decision Making written by Thomas Punzel and published by GRIN Verlag. This book was released on 2011-03-14 with total page 57 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2008 in the subject Business economics - Business Management, Corporate Governance, grade: B, University of Birmingham, language: English, abstract: Nowadays strategic planning comes more than ever to the fore. In the course of an onward globalisation and with an increasing stress of competition, it becomes more and more difficult for entrepreneurs to keep or to improve their market position. For this account, strategic planning comes into the main focus to choose the best strategy for a business. However, every business man knows that there are always chances and risks in economic life. For this reason, risks cannot be eliminated, but they can be managed. Especially in the airline industry, the competition is on a very high level. Since 2001 more and more low cost carriers have been competing with the big well known national airline companies like Lufthansa or British Airways. That's why a well thought out strategic management, strategic planning and of course risk management are essential to overcome the stress of competition. This report will analyse why risk management is so important in strategic planning. By evaluating different models and techniques, the best method to analyse the internal and external environment will be elaborated. By using a current business paper, in that case the annual report of British Airways Plc 2007, different kinds of risks will be analysed and strategies will be given, to overcome and mitigate those risks.
Download or read book Leadership written by Peter G. Northouse and published by SAGE Publications. This book was released on 2018-02-09 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now with an all-new chapter on Followership! Adopted at more than 1600 institutions in 89 countries and translated into 13 different languages, this market-leading text successfully combines an academically robust account of the major theories and models of leadership with an accessible style and special emphasis on how leadership theory can inform leadership practice. Peter G. Northouse uses a consistent structure for each chapter, allowing students to easily compare and contrast the various theories. Case studies and questionnaires provide students with practical examples and opportunities to deepen their personal understanding of their own leadership style. Leadership: Theory and Practice, Eighth Edition provides readers with a user-friendly account of a wide range of leadership research in a clear, concise, and interesting manner. Free Poster: 6 Emerging Leadership Approaches A Complete Teaching & Learning Package Interactive eBook with Interactive Leadership Assessments Includes access to Interactive Leadership Assessments, SAGE Premium Video, multimedia tools, and much more! Save when you bundle the Interactive eBook with the new edition. Order using bundle ISBN: 978-1-5443-2644-3. Learn more. SAGE Premium Video featuring Peter Northouse Included in the Interactive eBook! SAGE Premium Video tools and resources boost comprehension and bolster analysis. Learn more. SAGE coursepacks FREE! Easily import our quality instructor and student resource content into your school’s learning management system (LMS) and save time. Learn more. SAGE edge FREE online resources for students that make learning easier. See how your students benefit. Bundle with Introduction to Leadership: Concepts and Practice, Fourth Edition and save! Bundle ISBN: 978-1-5443-3017-4
Download or read book Tourism Management written by Stephen Page and published by Routledge. This book was released on 2012-05-23 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics.
Download or read book The 100 Best Stocks to Buy in 2015 written by Peter Sander and published by Simon and Schuster. This book was released on 2014-11-07 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now is the time to make money! As the market continues to grow and reaches record highs in late 2014, you'll need to know where to put your money in order to create the largest profit. With The 100 Best Stocks to Buy in 2015, you can reap high earnings with stock picks that have consistently beaten the market average. Inside, you'll find an evaluation of the current state of the market as well as information on: Protecting your profits from the risk of a significant market correction Investing in significant opportunities, including exchange-traded funds Balancing a portfolio between aggressive and safety stocks Developing strong investment habits An essential guide for anyone investing in today's market, The 100 Best Stocks to Buy in 2015 gives you solid and dependable advice you can take to the bank.
Download or read book Peace Came in the Form of a Woman written by Juliana Barr and published by Univ of North Carolina Press. This book was released on 2009-11-30 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revising the standard narrative of European-Indian relations in America, Juliana Barr reconstructs a world in which Indians were the dominant power and Europeans were the ones forced to accommodate, resist, and persevere. She demonstrates that between the 1690s and 1780s, Indian peoples including Caddos, Apaches, Payayas, Karankawas, Wichitas, and Comanches formed relationships with Spaniards in Texas that refuted European claims of imperial control. Barr argues that Indians not only retained control over their territories but also imposed control over Spaniards. Instead of being defined in racial terms, as was often the case with European constructions of power, diplomatic relations between the Indians and Spaniards in the region were dictated by Indian expressions of power, grounded in gendered terms of kinship. By examining six realms of encounter--first contact, settlement and intermarriage, mission life, warfare, diplomacy, and captivity--Barr shows that native categories of gender provided the political structure of Indian-Spanish relations by defining people's identity, status, and obligations vis-a-vis others. Because native systems of kin-based social and political order predominated, argues Barr, Indian concepts of gender cut across European perceptions of racial difference.
Download or read book Atlas of Southwest and Central Asia written by Felicia Law and published by Capstone Classroom. This book was released on 2008 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt: Features maps and information about the countries, geography, ecology, population, customs, transportation, and economy of Central and Southwestern Asia.
Download or read book Leading with Character 2nd Edition written by John J. Sosik and published by IAP. This book was released on 2015-05-01 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: What kind of character strengths must leaders develop in themselves and others to create and sustain extraordinary organizational growth and performance? In this updated and expanded second edition, the author, John J. Sosik, answers this question by reviewing what is known about the connection between authentic transformational leadership and positive psychology. He summarizes a wealth of leadership knowledge in a unique collection of captivating stories about 25 famous leaders from business, history and pop culture: Aung San Suu Kyi, John F. Kennedy, Maya Angelou, Bill Gates, Brian Wilson, Rosa Parks, Martin Luther King, Jr., Joe Namath, Malala Yousafzai, Mother Teresa, Angelina Jolie, Pope Saint John Paul II, Shirley Chisholm, Sheryl Sandberg, Andy Griffith, Margaret Thatcher, Oprah Winfrey, Nelson Mandela, Warren Buffet, Carlos Ghosn, Eleanor Roosevelt, Herb Kelleher, Steve Jobs, Johnny Cash, and Fred Rogers. What do these leaders have in common? Each possesses virtues of wisdom, courage, humanity, justice, temperance, and transcendence and their associated character strengths that form the foundation of their outstanding leadership. Besides generating astonishing results for their organizations, these leaders reaped numerous physical, mental, social and spiritual benefits from their strong character. Their stories teach readers leadership principles that they too can apply to achieve sustainable growth and excellence. The author includes dozens of interesting examples, vivid anecdotes, and clear guidelines to offer readers an in-depth look at how character and virtue forms the moral fiber of authentic transformational leadership. Individuals currently in leadership positions as well as aspiring leaders will find the book’s conversational style, fascinating stories, and practical guidelines both useful and inspiring.
