EBookClubs

Read Books & Download eBooks Full Online

EBookClubs

Read Books & Download eBooks Full Online

Book Social Engineering by Christopher Hadnagy  Summary

Download or read book Social Engineering by Christopher Hadnagy Summary written by QuickRead and published by QuickRead.com. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want more free books like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. Discover the art of human hacking and how to protect yourself from attacks on your personal information. Con artists and thieves surround us every day, they steal personal belongings like our wallets, cell phones, and valuable jewelry. But the most malicious thief is that of a social engineer who is after something far more valuable - your personal information. A social engineer doesn’t simply hack your computer, instead, a social engineer will gain your trust and manipulate you into revealing the information needed to hack your bank accounts, company software, and more. A simple phone call or conversation can reveal all a social engineer needs to know to hack your passwords and steal your identity or the identities of thousands. In Social Engineering, you’ll learn invaluable insight into the methods used to break seemingly secure systems and expose the threats that exist from a professional social engineer who uses his skills for good. You’ll learn how all information is valuable to an attacker, the tactics social engineers will employ to con their victims, and lastly, how to protect yourself from malicious social engineers.

Book Human Hacking

Download or read book Human Hacking written by Christopher Hadnagy and published by HarperCollins. This book was released on 2021-01-05 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: A global security expert draws on psychological insights to help you master the art of social engineering—human hacking. Make friends, influence people, and leave them feeling better for having met you by being more empathetic, generous, and kind. Eroding social conventions, technology, and rapid economic change are making human beings more stressed and socially awkward and isolated than ever. We live in our own bubbles, reluctant to connect, and feeling increasingly powerless, insecure, and apprehensive when communicating with others. A pioneer in the field of social engineering and a master hacker, Christopher Hadnagy specializes in understanding how malicious attackers exploit principles of human communication to access information and resources through manipulation and deceit. Now, he shows you how to use social engineering as a force for good—to help you regain your confidence and control. Human Hacking provides tools that will help you establish rapport with strangers, use body language and verbal cues to your advantage, steer conversations and influence other’s decisions, and protect yourself from manipulators. Ultimately, you’ll become far more self-aware about how you’re presenting yourself—and able to use it to improve your life. Hadnagy includes lessons and interactive “missions”—exercises spread throughout the book to help you learn the skills, practice them, and master them. With Human Hacking, you’ll soon be winning friends, influencing people, and achieving your goals.

Book Unmasking the Social Engineer

Download or read book Unmasking the Social Engineer written by Christopher Hadnagy and published by John Wiley & Sons. This book was released on 2014-02-17 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to identify the social engineer by non-verbal behavior Unmasking the Social Engineer: The Human Element of Security focuses on combining the science of understanding non-verbal communications with the knowledge of how social engineers, scam artists and con men use these skills to build feelings of trust and rapport in their targets. The author helps readers understand how to identify and detect social engineers and scammers by analyzing their non-verbal behavior. Unmasking the Social Engineer shows how attacks work, explains nonverbal communications, and demonstrates with visuals the connection of non-verbal behavior to social engineering and scamming. Clearly combines both the practical and technical aspects of social engineering security Reveals the various dirty tricks that scammers use Pinpoints what to look for on the nonverbal side to detect the social engineer Sharing proven scientific methodology for reading, understanding, and deciphering non-verbal communications, Unmasking the Social Engineer arms readers with the knowledge needed to help protect their organizations.

Book Social Engineering

    Book Details:
  • Author : Christopher Hadnagy
  • Publisher : John Wiley & Sons
  • Release : 2018-06-25
  • ISBN : 1119433754
  • Pages : 320 pages

Download or read book Social Engineering written by Christopher Hadnagy and published by John Wiley & Sons. This book was released on 2018-06-25 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Harden the human firewall against the most current threats Social Engineering: The Science of Human Hacking reveals the craftier side of the hacker’s repertoire—why hack into something when you could just ask for access? Undetectable by firewalls and antivirus software, social engineering relies on human fault to gain access to sensitive spaces; in this book, renowned expert Christopher Hadnagy explains the most commonly-used techniques that fool even the most robust security personnel, and shows you how these techniques have been used in the past. The way that we make decisions as humans affects everything from our emotions to our security. Hackers, since the beginning of time, have figured out ways to exploit that decision making process and get you to take an action not in your best interest. This new Second Edition has been updated with the most current methods used by sharing stories, examples, and scientific study behind how those decisions are exploited. Networks and systems can be hacked, but they can also be protected; when the “system” in question is a human being, there is no software to fall back on, no hardware upgrade, no code that can lock information down indefinitely. Human nature and emotion is the secret weapon of the malicious social engineering, and this book shows you how to recognize, predict, and prevent this type of manipulation by taking you inside the social engineer’s bag of tricks. Examine the most common social engineering tricks used to gain access Discover which popular techniques generally don’t work in the real world Examine how our understanding of the science behind emotions and decisions can be used by social engineers Learn how social engineering factors into some of the biggest recent headlines Learn how to use these skills as a professional social engineer and secure your company Adopt effective counter-measures to keep hackers at bay By working from the social engineer’s playbook, you gain the advantage of foresight that can help you protect yourself and others from even their best efforts. Social Engineering gives you the inside information you need to mount an unshakeable defense.

Book Social Engineering

    Book Details:
  • Author : Christopher Hadnagy
  • Publisher : John Wiley & Sons
  • Release : 2010-11-29
  • ISBN : 1118029712
  • Pages : 374 pages

Download or read book Social Engineering written by Christopher Hadnagy and published by John Wiley & Sons. This book was released on 2010-11-29 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first book to reveal and dissect the technical aspect of many social engineering maneuvers From elicitation, pretexting, influence and manipulation all aspects of social engineering are picked apart, discussed and explained by using real world examples, personal experience and the science behind them to unraveled the mystery in social engineering. Kevin Mitnick—one of the most famous social engineers in the world—popularized the term “social engineering.” He explained that it is much easier to trick someone into revealing a password for a system than to exert the effort of hacking into the system. Mitnick claims that this social engineering tactic was the single-most effective method in his arsenal. This indispensable book examines a variety of maneuvers that are aimed at deceiving unsuspecting victims, while it also addresses ways to prevent social engineering threats. Examines social engineering, the science of influencing a target to perform a desired task or divulge information Arms you with invaluable information about the many methods of trickery that hackers use in order to gather information with the intent of executing identity theft, fraud, or gaining computer system access Reveals vital steps for preventing social engineering threats Social Engineering: The Art of Human Hacking does its part to prepare you against nefarious hackers—now you can do your part by putting to good use the critical information within its pages.

Book Social Engineering

    Book Details:
  • Author : Christopher Hadnagy
  • Publisher : John Wiley & Sons
  • Release : 2018-06-25
  • ISBN : 1119433738
  • Pages : 320 pages

Download or read book Social Engineering written by Christopher Hadnagy and published by John Wiley & Sons. This book was released on 2018-06-25 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Harden the human firewall against the most current threats Social Engineering: The Science of Human Hacking reveals the craftier side of the hacker’s repertoire—why hack into something when you could just ask for access? Undetectable by firewalls and antivirus software, social engineering relies on human fault to gain access to sensitive spaces; in this book, renowned expert Christopher Hadnagy explains the most commonly-used techniques that fool even the most robust security personnel, and shows you how these techniques have been used in the past. The way that we make decisions as humans affects everything from our emotions to our security. Hackers, since the beginning of time, have figured out ways to exploit that decision making process and get you to take an action not in your best interest. This new Second Edition has been updated with the most current methods used by sharing stories, examples, and scientific study behind how those decisions are exploited. Networks and systems can be hacked, but they can also be protected; when the “system” in question is a human being, there is no software to fall back on, no hardware upgrade, no code that can lock information down indefinitely. Human nature and emotion is the secret weapon of the malicious social engineering, and this book shows you how to recognize, predict, and prevent this type of manipulation by taking you inside the social engineer’s bag of tricks. Examine the most common social engineering tricks used to gain access Discover which popular techniques generally don’t work in the real world Examine how our understanding of the science behind emotions and decisions can be used by social engineers Learn how social engineering factors into some of the biggest recent headlines Learn how to use these skills as a professional social engineer and secure your company Adopt effective counter-measures to keep hackers at bay By working from the social engineer’s playbook, you gain the advantage of foresight that can help you protect yourself and others from even their best efforts. Social Engineering gives you the inside information you need to mount an unshakeable defense.

Book Summary of Christopher Hadnagy s Social Engineering

Download or read book Summary of Christopher Hadnagy s Social Engineering written by Everest Media, and published by Everest Media LLC. This book was released on 2022-09-09T22:59:00Z with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: Please note: This is a companion version & not the original book. Sample Book Insights: #1 Social engineering is the art of human hacking. It is the easiest attack vector and, because of that, it is also the most common. It is the cheapest to execute, and the potential payoff is the largest. #2 Social engineering is the art of human hacking. It is the easiest attack vector and the most common. It is the cheapest to execute and has the largest potential payoff. #3 Social engineering is the art of human hacking. It is the easiest attack vector and the most common. It is the cheapest to execute and has the largest potential payoff. #4 Social engineering is an attack technique that uses psychology to get people to do what you want. It can be used to steal information, to access systems, or to get people to help you.

Book Hacking the Human

Download or read book Hacking the Human written by Ian Mann and published by Routledge. This book was released on 2017-11-28 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information security is about people, yet in most organizations protection remains focused on technical countermeasures. The human element is crucial in the majority of successful attacks on systems and attackers are rarely required to find technical vulnerabilities, hacking the human is usually sufficient. Ian Mann turns the black art of social engineering into an information security risk that can be understood, measured and managed effectively. The text highlights the main sources of risk from social engineering and draws on psychological models to explain the basis for human vulnerabilities. Chapters on vulnerability mapping, developing a range of protection systems and awareness training provide a practical and authoritative guide to the risks and countermeasures that are available. There is a singular lack of useful information for security and IT professionals regarding the human vulnerabilities that social engineering attacks tend to exploit. Ian Mann provides a rich mix of examples, applied research and practical solutions that will enable you to assess the level of risk in your organization; measure the strength of your current security and enhance your training and systemic countermeasures accordingly. If you are responsible for physical or information security or the protection of your business and employees from significant risk, then Hacking the Human is a must-read.

Book The Art of Attack

    Book Details:
  • Author : Maxie Reynolds
  • Publisher : John Wiley & Sons
  • Release : 2021-07-08
  • ISBN : 1119805473
  • Pages : 210 pages

Download or read book The Art of Attack written by Maxie Reynolds and published by John Wiley & Sons. This book was released on 2021-07-08 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take on the perspective of an attacker with this insightful new resource for ethical hackers, pentesters, and social engineers In The Art of Attack: Attacker Mindset for Security Professionals, experienced physical pentester and social engineer Maxie Reynolds untangles the threads of a useful, sometimes dangerous, mentality. The book shows ethical hackers, social engineers, and pentesters what an attacker mindset is and how to use it to their advantage. Adopting this mindset will result in the improvement of security, offensively and defensively, by allowing you to see your environment objectively through the eyes of an attacker. The book shows you the laws of the mindset and the techniques attackers use, from persistence to “start with the end” strategies and non-linear thinking, that make them so dangerous. You’ll discover: A variety of attacker strategies, including approaches, processes, reconnaissance, privilege escalation, redundant access, and escape techniques The unique tells and signs of an attack and how to avoid becoming a victim of one What the science of psychology tells us about amygdala hijacking and other tendencies that you need to protect against Perfect for red teams, social engineers, pentesters, and ethical hackers seeking to fortify and harden their systems and the systems of their clients, The Art of Attack is an invaluable resource for anyone in the technology security space seeking a one-stop resource that puts them in the mind of an attacker.

Book Phishing Dark Waters

    Book Details:
  • Author : Christopher Hadnagy
  • Publisher : John Wiley & Sons
  • Release : 2015-04-06
  • ISBN : 1118958470
  • Pages : 224 pages

Download or read book Phishing Dark Waters written by Christopher Hadnagy and published by John Wiley & Sons. This book was released on 2015-04-06 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential anti-phishing desk reference for anyone with an email address Phishing Dark Waters addresses the growing and continuing scourge of phishing emails, and provides actionable defensive techniques and tools to help you steer clear of malicious emails. Phishing is analyzed from the viewpoint of human decision-making and the impact of deliberate influence and manipulation on the recipient. With expert guidance, this book provides insight into the financial, corporate espionage, nation state, and identity theft goals of the attackers, and teaches you how to spot a spoofed e-mail or cloned website. Included are detailed examples of high profile breaches at Target, RSA, Coca Cola, and the AP, as well as an examination of sample scams including the Nigerian 419, financial themes, and post high-profile event attacks. Learn how to protect yourself and your organization using anti-phishing tools, and how to create your own phish to use as part of a security awareness program. Phishing is a social engineering technique through email that deceives users into taking an action that is not in their best interest, but usually with the goal of disclosing information or installing malware on the victim's computer. Phishing Dark Waters explains the phishing process and techniques, and the defenses available to keep scammers at bay. Learn what a phish is, and the deceptive ways they've been used Understand decision-making, and the sneaky ways phishers reel you in Recognize different types of phish, and know what to do when you catch one Use phishing as part of your security awareness program for heightened protection Attempts to deal with the growing number of phishing incidents include legislation, user training, public awareness, and technical security, but phishing still exploits the natural way humans respond to certain situations. Phishing Dark Waters is an indispensible guide to recognizing and blocking the phish, keeping you, your organization, and your finances safe.

Book Learn Social Engineering

    Book Details:
  • Author : Dr. Erdal Ozkaya
  • Publisher : Packt Publishing Ltd
  • Release : 2018-04-30
  • ISBN : 1788838009
  • Pages : 557 pages

Download or read book Learn Social Engineering written by Dr. Erdal Ozkaya and published by Packt Publishing Ltd. This book was released on 2018-04-30 with total page 557 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve information security by learning Social Engineering. Key Features Learn to implement information security using social engineering Get hands-on experience of using different tools such as Kali Linux, the Social Engineering toolkit and so on Practical approach towards learning social engineering, for IT security Book Description This book will provide you with a holistic understanding of social engineering. It will help you to avoid and combat social engineering attacks by giving you a detailed insight into how a social engineer operates. Learn Social Engineering starts by giving you a grounding in the different types of social engineering attacks,and the damages they cause. It then sets up the lab environment to use different toolS and then perform social engineering steps such as information gathering. The book covers topics from baiting, phishing, and spear phishing, to pretexting and scareware. By the end of the book, you will be in a position to protect yourself and your systems from social engineering threats and attacks. All in all, the book covers social engineering from A to Z , along with excerpts from many world wide known security experts. What you will learn Learn to implement information security using social engineering Learn social engineering for IT security Understand the role of social media in social engineering Get acquainted with Practical Human hacking skills Learn to think like a social engineer Learn to beat a social engineer Who this book is for This book targets security professionals, security analysts, penetration testers, or any stakeholder working with information security who wants to learn how to use social engineering techniques. Prior knowledge of Kali Linux is an added advantage

Book The Art of Deception

    Book Details:
  • Author : Kevin D. Mitnick
  • Publisher : John Wiley & Sons
  • Release : 2011-08-04
  • ISBN : 076453839X
  • Pages : 375 pages

Download or read book The Art of Deception written by Kevin D. Mitnick and published by John Wiley & Sons. This book was released on 2011-08-04 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world's most infamous hacker offers an insider's view of the low-tech threats to high-tech security Kevin Mitnick's exploits as a cyber-desperado and fugitive form one of the most exhaustive FBI manhunts in history and have spawned dozens of articles, books, films, and documentaries. Since his release from federal prison, in 1998, Mitnick has turned his life around and established himself as one of the most sought-after computer security experts worldwide. Now, in The Art of Deception, the world's most notorious hacker gives new meaning to the old adage, "It takes a thief to catch a thief." Focusing on the human factors involved with information security, Mitnick explains why all the firewalls and encryption protocols in the world will never be enough to stop a savvy grifter intent on rifling a corporate database or an irate employee determined to crash a system. With the help of many fascinating true stories of successful attacks on business and government, he illustrates just how susceptible even the most locked-down information systems are to a slick con artist impersonating an IRS agent. Narrating from the points of view of both the attacker and the victims, he explains why each attack was so successful and how it could have been prevented in an engaging and highly readable style reminiscent of a true-crime novel. And, perhaps most importantly, Mitnick offers advice for preventing these types of social engineering hacks through security protocols, training programs, and manuals that address the human element of security.

Book You Should Test That

Download or read book You Should Test That written by Chris Goward and published by John Wiley & Sons. This book was released on 2012-12-21 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to convert website visitors into customers Part science and part art, conversion optimization is designed to turn visitors into customers. Carefully developed testing procedures are necessary to help you fine-tune images, headlines, navigation, colors, buttons, and every other element, creating a website that encourages visitors to take the action you seek. This book guides you through creating an optimization strategy that supports your business goals, using appropriate analytics tools, generating quality testing ideas, running online experiments, and making the adjustments that work. Conversion optimization is part science and part art; this guide provides step-by-step guidance to help you optimize your website for maximum conversion rates Explains how to analyze data, prioritize experiment opportunities, and choose the right testing methods Helps you learn what to adjust, how to do it, and how to analyze the results Features hands-on exercises, case studies, and a full-color insert reinforcing key tactics Author has used these techniques to assist Fortune 500 clients You Should Test That explains both the "why" and the "how" of conversion optimization, helping you maximize the value of your website.

Book Verbal Judo

Download or read book Verbal Judo written by George J. Thompson, PhD and published by Zondervan. This book was released on 2010-10-12 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes. Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, "when you react, the event controls you. When you respond, you’re in control." This new edition features a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson’s "Five Universal Truths" of human interaction.

Book Singletasking

    Book Details:
  • Author : Devora Zack
  • Publisher : Berrett-Koehler Publishers
  • Release : 2015-05-04
  • ISBN : 1626562636
  • Pages : 174 pages

Download or read book Singletasking written by Devora Zack and published by Berrett-Koehler Publishers. This book was released on 2015-05-04 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Can literally double your productivity and performance overnight. This may be the most important book on time and personal management you will ever read.” —Brian Tracy, international bestselling author of Eat That Frog! Your mind can’t be two places at once. Too many of us have become addicted to the popular, enticing, dangerously misleading drug of multitasking. Devora Zack was once hooked herself. But she beat it and became more efficient, and you can too. Zack marshals convincing neuroscientific evidence to prove that you really can’t do more by trying to tackle several things at once—it’s an illusion. There is a better way to deal with all the information and interruptions that bombard us today. Singletasking explains exactly how to clear and calm your mind, arrange your schedule and environment, and gently yet firmly manage the expectations of people around you so that you can accomplish a succession of tasks, one by one—and be infinitely more productive. Singletasking is the secret to success and sanity. “Devora Zack shows us how doing one thing at a time reduces stress, increases efficiency, and produces higher quality results. If you want to work smarter, not harder, read this book!” —Ken Blanchard, #1 New York Times-bestselling coauthor of The One Minute Manager® “Don’t let Zack’s lighthearted tone fool you—Singletasking is backed by hard science, and this book’s pragmatic advice can really change your work and your life.” —David Bach, #1 New York Times-bestselling author of The Automatic Millionaire “Zack shows readers how they can manage the expectations of others, unplug from technology (at times), and operate in the moment.” —Library Journal

Book No Tech Hacking

Download or read book No Tech Hacking written by Johnny Long and published by Syngress. This book was released on 2011-04-18 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Johnny Long's last book sold 12,000 units worldwide. Kevin Mitnick's last book sold 40,000 units in North America. As the cliché goes, information is power. In this age of technology, an increasing majority of the world's information is stored electronically. It makes sense then that we rely on high-tech electronic protection systems to guard that information. As professional hackers, Johnny Long and Kevin Mitnick get paid to uncover weaknesses in those systems and exploit them. Whether breaking into buildings or slipping past industrial-grade firewalls, their goal has always been the same: extract the information using any means necessary. After hundreds of jobs, they have discovered the secrets to bypassing every conceivable high-tech security system. This book reveals those secrets; as the title suggests, it has nothing to do with high technology. • Dumpster Diving Be a good sport and don’t read the two “D” words written in big bold letters above, and act surprised when I tell you hackers can accomplish this without relying on a single bit of technology (punny). • Tailgating Hackers and ninja both like wearing black, and they do share the ability to slip inside a building and blend with the shadows. • Shoulder Surfing If you like having a screen on your laptop so you can see what you’re working on, don’t read this chapter. • Physical Security Locks are serious business and lock technicians are true engineers, most backed with years of hands-on experience. But what happens when you take the age-old respected profession of the locksmith and sprinkle it with hacker ingenuity? • Social Engineering with Jack Wiles Jack has trained hundreds of federal agents, corporate attorneys, CEOs and internal auditors on computer crime and security-related topics. His unforgettable presentations are filled with three decades of personal "war stories" from the trenches of Information Security and Physical Security. • Google Hacking A hacker doesn’t even need his own computer to do the necessary research. If he can make it to a public library, Kinko's or Internet cafe, he can use Google to process all that data into something useful. • P2P Hacking Let’s assume a guy has no budget, no commercial hacking software, no support from organized crime and no fancy gear. With all those restrictions, is this guy still a threat to you? Have a look at this chapter and judge for yourself. • People Watching Skilled people watchers can learn a whole lot in just a few quick glances. In this chapter we’ll take a look at a few examples of the types of things that draws a no-tech hacker’s eye. • Kiosks What happens when a kiosk is more than a kiosk? What happens when the kiosk holds airline passenger information? What if the kiosk holds confidential patient information? What if the kiosk holds cash? • Vehicle Surveillance Most people don’t realize that some of the most thrilling vehicular espionage happens when the cars aren't moving at all!

Book Talking to  Crazy

Download or read book Talking to Crazy written by Mark Goulston and published by AMACOM. This book was released on 2018-07-10 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: “[Goulston’s]ideas are a bit counter-intuitive but they really do shift the dynamic and help people diffuse and disarm the irrational person leading to more positive outcomes.” -- Online MBA Because some people are beyond difficult... Let’s face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone who’s out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all—the downright irrational. As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can’t simply argue it away. The key to handling irrational people is to learn to lean into the crazy—to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals: Why people act the way they do • How instinctive responses can exacerbate the situation—and what to do instead • When to confront a problem and when to walk away • How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll • And much more You can’t reason with unreasonable people—but you can reach them. This powerful and practical book shows you how.