Download or read book Great Customer Connections written by Richard S. Gallagher and published by AMACOM/American Management Association. This book was released on 2006 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: "To provide the ultimate in customer service, every member of the service team needs to turn customer interactions into "peak experiences." Filled with effective techniques that borrow from principles of psychology, Great Customer Connections presents a unique step-by-step program that lets you: connect with customer's individual personalities; use the "secret phrases" that make customers feel great; tell them anything without upsetting them; stop having to say "no" - permanently; and defuse any crisis and take command of each interaction - even with your most difficult and unclear customers."--BOOK JACKET.

Download or read book Easy Connections written by Liz Berry and published by Gallery 41 Books. This book was released on 2018-07-09 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Steel Detailers Manual written by Alan Hayward and published by John Wiley & Sons. This book was released on 2011-05-06 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: This highly illustrated manual provides practical guidance on structural steelwork detailing. It: · describes the common structural shapes in use and how they are joined to form members and complete structures · explains detailing practice and conventions · provides detailing data for standard sections, bolts and welds · emphasises the importance of tolerances in order to achieve proper site fit-up · discusses the important link between good detailing and construction costs Examples of structures include single and multi-storey buildings, towers and bridges. The detailing shown will be suitable in principle for fabrication and erection in many countries, and the sizes shown will act as a guide to preliminary design. The third edition has been revised to take account of the new Eurocodes on structural steel work, together with their National Annexes. The new edition also takes account of developments in 3-D modelling techniques and it includes more CAD standard library details.

Download or read book PC Mag written by and published by . This book was released on 1985-01-22 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology.

Download or read book Connections in Steel Structures III written by Reidar Bjorhovde and published by Elsevier. This book was released on 1996-05-20 with total page 635 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book publishes the proceedings from the Third International Workshop on Connections in Steel Structures: Behaviour, Strength and Design held in Trento, Italy, 29-31 May 1995. The workshop brought together the world's foremost experts in steel connections research, development, fabrication and design. The scope of the papers reflects state-of-the-art issues in all areas of endeavour, and manages to bring together the needs of researchers as well as designers and fabricators. Topics of particular importance include connections for composite (steel-concrete) structures, evaluation methods and reliability issues for semi-rigid connections and frames, and the impact of extreme loading events such as those imposed by major earthquakes. The book highlights novel methods and applications in the field and ensures that designers and other members of the construction industry gain access to the new results and procedures.

Download or read book Steel Designers Manual written by SCI (Steel Construction Institute) and published by John Wiley & Sons. This book was released on 2016-06-27 with total page 1410 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2010 the then current European national standards for building and construction were replaced by the EN Eurocodes, a set of pan-European model building codes developed by the European Committee for Standardization. The Eurocodes are a series of 10 European Standards (EN 1990 – EN 1999) that provide a common approach for the design of buildings, other civil engineering works and construction products. The design standards embodied in these Eurocodes will be used for all European public works and are set to become the de-facto standard for the private sector in Europe, with probable adoption in many other countries. This classic manual on structural steelwork design was first published in 1955, since when it has sold many tens of thousands of copies worldwide. For the seventh edition of the Steel Designers' Manual all chapters have been comprehensively reviewed, revised to ensure they reflect current approaches and best practice, and brought in to compliance with EN 1993: Design of Steel Structures (the so-called Eurocode 3).

Download or read book Hot and Cold Jewelry Connections written by Kieu Gray and published by Kalmbach Books. This book was released on 2013-11-19 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hot and Cold Jewelry Connections is the perfect tool for encouraging jewelry makers to branch out and develop new skills. Kieu Pham Gray’s unique approach to metalwork begins with a design concept, then shows how to execute it using either cold connections (riveting, tabbing, wire wrapping), or hot connections (easy soldering with a small butane torch), teaching essential techniques of both along the way. These hot and cold options help jewelry makers understand how to evaluate and choose the right technique for their jewelry pieces based on their desired end result.

Download or read book Tubular Structures VII written by J. Farkas and published by Routledge. This book was released on 2022-05-04 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume contains 60 papers dealing with research results in the field of tubular structures. The following areas are covered: applications; static and fatigue behaviour of hollow section joints; beam-to-column connections; concrete-filled steel tubes; and optimum design.

Download or read book Response of Structures Under Extreme Loading written by Venkatesh K.R. Kodur and published by DEStech Publications, Inc. This book was released on 2015-07-01 with total page 1014 pages. Available in PDF, EPUB and Kindle. Book excerpt: Original research on performance of materials under a wide variety of blasts, impacts, severe loading and fireCritical information for protecting buildings and civil infrastructure against human attack, deterioration and natural disastersTest and design data for new types of concrete, steel and FRP materials This technical book is devoted to the empirical and theoretical analysis of how structures and the materials constituting them perform under the extreme conditions of explosions, fire, and impact. Each of the 119 fully refereed presentations is published here for the first time and was selected because of its original contribution to the science and engineering of how materials, bridges, buildings, tunnels and their components, such as beams and pre-stressed parts, respond to potentially destructive forces. Emphasis is placed on translating empirical data to design recommendations for strengthening structures, including strategies for fire and earthquake protection as well as blast mitigation. Technical details are provided on the development and behavior of new resistant materials, including reinforcements, especially for concrete, steel and their composites.

Download or read book Design of Steel Concrete Composite Structures Using High Strength Materials written by J.Y. Richard Liew and published by Woodhead Publishing. This book was released on 2021-08-04 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: High-strength materials offer alternatives to frequently used materials for high-rise construction. A material of higher strength means a smaller member size is required to resist the design load. However, high-strength concrete is brittle, and high-strength thin steel plates are prone to local buckling. A solution to overcome such problems is to adopt a steel-concrete composite design in which concrete provides lateral restraint to steel plates against local buckling, and steel plates provide confinement to high-strength concrete. Design of Steel-Concrete Composite Structures Using High Strength Materials provides guidance on the design of composite steel-concrete structures using combined high-strength concretes and steels. The book includes a database of over 2,500 test results on composite columns to evaluate design methods, and presents calculations to determine critical parameters affecting the strength and ductility of high-strength composite columns. Finally, the book proposes design methods for axial-moment interaction curves in composite columns. This allows a unified approach to the design of columns with normal- and high-strength steel concrete materials. This book offers civil engineers, structural engineers, and researchers studying the mechanical performance of composite structures in the use of high-strength materials to design and construct advanced tall buildings. - Presents the design and construction of composite structures using high-strength concrete and high-strength steel, complementing and extending Eurocode 4 standards - Addresses a gap in design codes in the USA, China, Europe and Japan to cover composite structures using high-strength concrete and steel in a comprehensive way - Gives insight into the design of concrete-filled steel tubes and concrete-encased steel members - Suggests a unified approach to designing columns with normal- and high-strength steel and concrete

Download or read book Steel Design for Engineers and Architects written by D. Fanella and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 533 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1989, the American Institute of Steel Construction published the ninth edition of the Manual of Steel Construction which contains the "Specification for Structural Steel Buildings-Allowable Stress Design (ASD) and Plastic De sign." This current specification is completely revised in format and partly in content compared to the last one, which was published in 1978. In addition to the new specification, the ninth edition of the Manual contains completely new and revised design aids. The second edition of this book is geared to the efficient use of the afore mentioned manual. To that effect, all of the formulas, tables, and explanatory material are specifically referenced to the appropriate parts of the AISCM. Ta bles and figures from the Manual, as well as some material from the Standard Specifications for Highway Bridges, published by the American Association of State Highway and Transportation Officials (AASHTO), and from the Design of Welded Structures, published by the James F. Lincoln Arc Welding Foun dation, have been reproduced here with the permission of these organizations for the convenience of the reader. The revisions which led to the second edition of this book were performed by the first two authors, who are both experienced educators and practitioners.

Download or read book Design of Structural Steelwork written by William McKenzie and published by Bloomsbury Publishing. This book was released on 1998-11-11 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text aims to develop an understanding of Limit State Design as applied to structural steelwork. The use of the relevant codes of practice, in particular BS 5950: Part 1, is explained and demonstrated in numerous worked examples and illustrations. The treatment is both extensive and comprehensive, including a selection of design examples which are presented in a format typical of that used in a design office in order to encourage students to adopt a methodical and rational approach in preparing structural calculations.

Download or read book Ignite a Shift written by Stephen McGarvey and published by Morgan James Publishing. This book was released on 2022-05-17 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ignite a Shift is a must-have tool for leaders and persuaders looking to ignite their thinking and make tangible changes in their everyday behavior.

Download or read book Smart Connection Systems written by Jong Wan Hu and published by CRC Press. This book was released on 2015-10-05 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces new smart connection systems which can be used in aseismic building design in order to control inter-story drifts and to reduce residual displacements. They are also utilized as damper devices and base isolators. The application of these systems to composite moment frame buildings will also be treated in the book. In addition,

Download or read book Mechanics and Design of Tubular Structures written by Karoly Jarmai and published by Springer. This book was released on 2014-05-04 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book helps designers and manufacturers to select and develop the most suitable and competitive steel structures, which are safe, fit for production and economic. An optimum design system is used to find the best characteristics of structural models, which guarantee the fulfilment of design and fabrication requirements and minimize the cost function. Realistic numerical models are used as main components of industrial steel structures. Chapter 1 containts some experiences with the optimum design of steel structures Chapter 2 treats some newer mathematical optimization methods. Chapter 3 gives formulae for fabrication times and costs. Chapters 4 deals with beams and columns. Summarizes the Eurocode rules for design. Chapter 5 deals with the design of tubular trusses. Chapter 6 gives the design of frame structures and fire-resistant design rules for a frame. In Chapters 7 some minimum cost design problems of stiffened and cellular plates and shells are worked out for cases of different stiffenings and loads. Chapter 8 gives a cost comparison of cylindrical and conical shells. The book contains a large collection of literatures and a subject list and a name index.

Download or read book Passive and Active Measurement written by Michalis Faloutsos and published by Springer. This book was released on 2014-03-01 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 15th International Conference on Passive and Active Measurement, PAM 2014, held in Los Angeles, CA, USA, in 2014. The 24 revised full papers presented were carefully reviewed and selected from 76 submissions. The papers have been organized in the following topical sections: internet wireless and mobility; measurement design, experience and analysis; performance measurement; protocol and application behavior; characterization of network behavior; and network security and privacy. In addition 7 poster papers have been included.

Download or read book Structural Steel Design to Eurocode 3 and AISC Specifications written by Claudio Bernuzzi and published by John Wiley & Sons. This book was released on 2016-03-04 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: Structural Steel Design to Eurocode 3 and AISC Specifications deals with the theory and practical applications of structural steel design in Europe and the USA. The book covers appropriate theoretical and background information, followed by a more design‐oriented coverage focusing on European and United States specifications and practices, allowing the reader to directly compare the approaches and results of both codes. Chapters follow a general plan, covering: • A general section covering the relevant topics for the chapter, based on classical theory and recent research developments• A detailed section covering design and detailing to Eurocode 3 specification • A detailed section covering design and detailing to AISC specificationsFully worked examples are using both codes are presented.With construction companies working in increasingly international environments, engineers are more and more likely to encounter both codes. Written for design engineers and students of civil and structural engineering, this book will help both groups to become conversant with both code systems.