Download or read book Service Innovation Organizational Responses To Technological Opportunities And Market Imperatives written by Joe Tidd and published by World Scientific. This book was released on 2003-09-24 with total page 453 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in this sector. The critical role of services, in the broadest sense, has long been recognized, but is still not well understood. Most research and management prescriptions have been based on the experience of manufacturing and high technology sectors. There is a clear need to distinguish which, if any, of what we know about managing innovation in manufacturing is applicable to services, what must be adapted, and what is distinct and different. Such is the goal of this book.This unique collection brings together the latest academic research and management practice on innovation in services, and identifies a range of successful organizational responses to current technological opportunities and market imperatives. The contributors include leading researchers, consultants and practitioners in the field, who provide rigorous yet practical insights into managing and organizing innovation in services. Two themes help to integrate the contributions in this book:• That generic good practices exist in the management and organization of innovation in services, which the authors seek to identify, but that these must be adapted to different contexts, specifically the scale and complexity of the tasks, the degree of customization of the offerings, and the uncertainty of the environment.• That innovation in services is much more than the application of information technology (IT). In fact, the disappointing returns to IT investments in services have resulted in a widespread debate about the causes and potential solutions — the so-called “productivity paradox” in services. Instead here the authors adopt a broader notion of innovation, including technological, organizational and market change. The key is to match the configuration of organization and technology to the specific market environment./a
Download or read book Advances in Services Innovations written by Dieter Spath and published by Springer Science & Business Media. This book was released on 2006-12-02 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.
Download or read book Knowledge Intensive Business Services and Regional Competitiveness written by João J. M. Ferreira and published by Routledge. This book was released on 2016-04-20 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research interest in the service sector has boomed in recent years as deindustrialisation became entrenched. Instead of being regarded as merely supplementary to traditional industry and manufacturing, services have generated progressively rising levels of growth in developed economies while at the same time coming to be recognised as major drivers of innovation. Among the factors which have helped service companies notch up swifter growth rates than all other sectors are the outsourcing of such services by other sectors, including the development of information and communication technologies, and changes to the regulatory, legal and market frameworks as well as globalisation and internationalisation. The result is a cluster of highly innovative firms which can loosely be grouped under the heading of Knowledge Intensive Business Services (KIBS). Knowledge Intensive Business Services and Regional Competitiveness charts the development of these firms and explores their success through four mutually linked parts: KIBS and industrial dynamics; KIBS and their context; KIBS and their contribution to regional competitiveness and economic development; and finally, KIBS and public policy. This book is suitable for researchers and policy makers interested in the rise of these influential actors and their influence on regional competitiveness.
Download or read book Technology and Innovation for Marketing written by Eleonora Pantano and published by Routledge. This book was released on 2018-08-28 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketers have recently witnessed an explosion of technology-based innovation that has profoundly affected their management and strategy. This technology can be a gift – enabling them to get closer to their customers and their needs – or a poisoned chalice, should they fail to keep up with technology innovation and find themselves, or their products, irrelevant. In this book, Eleonora Pantano, Clara Bassano and Constantinos-Vasilios Priporas describe this phenomenon as the 'consumer pull vs technology push' that forces marketing strategists to innovate to survive and thrive. It is a guide to the emerging approaches to marketing prompted by the impact of innovation and technology, in order to help students, scholars and practitioners work innovation and change to their best advantage. Including a wealth of empirical and theoretical contributions, models, approaches methods, tools and case studies, this book is essential reading for marketing strategy, digital marketing, and innovation students, as well as marketing practitioners.
Download or read book The Science of Service Systems written by Haluk Demirkan and published by Springer Science & Business Media. This book was released on 2011-04-20 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems. The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.
Download or read book Handbook of Research on Knowledge Intensive Organizations written by Jemielniak, Dariusz and published by IGI Global. This book was released on 2009-03-31 with total page 672 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides an international collection of studies on knowledge-intensive organizations with insight into organizational realities as varied as universities, consulting agencies, corporations, and high-tech start-ups.
Download or read book Innovation in Low tech Firms and Industries written by Hartmut Hirsch-Kreinsen and published by Edward Elgar Publishing. This book was released on 2008-01-01 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: This very valuable book collects together excellent empirical essays on what amounts to a silent majority in advanced industrial societies: low and medium tech manufacturing industries. Such industries employ more people and make a larger contribution to aggregate value creation than their more lauded high-tech counterparts and moreover, they constitute extremely important customer industries for such higher tech producers. They may be neglected, but they are not going away indeed, this volume shows that they are growing and adapting to the new competitive challenges of globalization. Attending to the dynamics of innovation and change in this large sector is crucial for understanding processes of social and economic restructuring in Europe today. The essays in this volume are the first place to look for insight into this extremely important area of political economic life in Europe. Gary Herrigel, University of Chicago, US Innovation in Low-Tech Firms and Industries challenges the currently fashionable notion that the advent of a knowledge-based economy demands that all social resources should be diverted to high-technology industries. Hirsch-Kreinsen and Jacobson point out these constitute a small part of even the most advanced economies. Attention has been diverted from the important innovation processes which occur in low and medium technology (LMT) sectors. This volume calls on us to achieve a much better and wiser balance in our industrial policy. Terrence McDonough, National University of Ireland, Galway The authors of this book make an urgently needed provocative point: ordinary engineering and technology ( low-tech ) continue to be of greater importance, in our knowledge society , than high-tech activities, and they may be similarly demanding by the competence they require and produce. This counteracts the exaggerated hype about high-tech firms or activities. The high-tech classification itself is highly arbitrary and often superficial. The authors show in what way low-tech activities and firms are important, and how they can be cultivated to buttress the economic strength of industrial and post-industrial nations. Researchers and policymakers, please take note! Arndt Sorge, Wissenschaftszentrum Berlin, Germany and University of Groningen, The Netherlands It is a general understanding that the advanced economies are currently undergoing a fundamental transformation into knowledge-based societies. There is a firm belief that this is based on the development of high-tech industries. Correspondingly, in this scenario low-tech sectors appear to be less important. A critique of this widely held belief is the starting point of this book. It is often overlooked that many of the current innovation activities are linked to developments inside the realm of low-tech. Thus the general objective of the book is to contribute to a discussion concerning the relevance of low-tech industries for industrial innovativeness in the emerging knowledge economy. Providing examples of both theoretical and empirical research in this area, Innovation in Low-tech Firms and Industries will be of great interest to postgraduate students and academic researchers in innovation studies. It will also appeal to policy makers in the field of innovation policy as well as industrial economists and sociologists interested in traditional industries in advanced economies.
Download or read book Technological Innovation Strategy And Management written by Juan Vicente Garcia Manjon and published by World Scientific. This book was released on 2020-03-13 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technological Innovation: Strategy and Management offers a comprehensive analysis of technological innovation management from a strategic and integrated approach. The book covers the most relevant topics on the discipline of Innovation Management, such as the conceptual framework for innovation and technology, the study of innovation sources, the strategic management of innovation and technology, innovation enablers (organization, leadership, culture, human capital, creativity and learning), innovation outcomes (product and process innovation), and the evaluation and control of the innovation process. It particularly highlights the role of innovation and technology to build sustainable competitive advantages. The book references the most relevant and updated research work in this realm. This can be helpful for researchers, scholars and practitioners who want to have an updated guide on the state-of-the-art technological innovation management.
Download or read book Innovation Discovery Network Analysis Of Research And Invention Activity For Technology Management written by Daim Tugrul U and published by World Scientific. This book was released on 2018-01-22 with total page 672 pages. Available in PDF, EPUB and Kindle. Book excerpt: The use of bibliometrics for the analysis of technology management is on the rise in our increasingly technological societies. Many are using these tools to document or record the rise of various technologies, making it necessary to take stock of the value and application of scientometric methods and their measures. Innovation Discovery shows the current state of play within the field of management of technology, and discusses how we can use networks to explore, understand and generate theory around the innovation process. It looks at the different streams of analysis used to understand bibliometric data, and presents alternative and novel ways of applying these techniques. Written as a comprehensive review of approaches by leading researchers in the field, this book is suitable for graduate and post-graduate students and researches looking to expand their knowledge and embark on further investigations in technology management. Contents: Part 1: Bibliometrics: The Case of Comparing an Ecosystem Using System and Network Approaches (Marco Tregua, Anna D'Auria, Tiziana Russo Spena, and Francesco Bifulco)Bibliometrics and Patents: Case of Forecasting of Biosensor Technologies for Emerging Point-of-Care and Medical IoT Applications (Nasir Jamil Sheikh, and Omar Sheikh)Patents: The Case of Exploitation of the Patent System Among SMEs and Private Inventors in Finland (J Talvela, M Karvonen, and T Kässi)Patents: Case of Analyzing Technological Knowledge Diffusion Among Technological Fields Using Patent Data: The Example of Microfluidics (Zheng Qiao, Lu-Cheng Huang, Fei-Fei Wu, Dan Wu, and Hui Zhang)Part 2: Patents and Networks: Case of Discerning the Evolutionary Nature of Technological Change in the Complex Product Industry (Fei Yuan and Kumiko Miyazaki)Patents and Networks: Case of Identification of Core Industry Actors for Electric Vehicle Battery by Application of Knowledge Flow (Yuan Yuan Shi and Tugrul Daim)Patents and Networks: Case of Social Network Analysis for Innovation (Antonello Cammarano, Mauro Caputo, Emilia Lamberti, and Francesca Michelino)Patents and Networks: Case of Cochlear Implant Technology Evolution Using Patent Classification Data (Srigowtham Arunagiri and Mary Mathew)Part 3: Bibliometrics and Networks: Case of a Multinational Perspective on How Eco-Innovation has Evolved in Academic Literature (Blanca de-Miguel-Molina, María de-Miguel-Molina, María-del-Val Segarra-Oña, and Ángel Peiró-Signes)Bibliometrics and Social Network Analysis Supporting the Research Development of Emerging Areas: Case Studies from Thailand (Nathasit Gerdsri and Alisa Kongthon)Bibliometrics and Networks: Trends and Typology of Emerging Antenna Propagation Technologies (Yasutomo Takano, Yuya Kajikawa, and Makoto Ando)Bibliometrics and Networks: Case of Project Management and the Emergence of a Knowledge-Based Discipline (Alan Pilkington, Kah-Hin Chai, and Le Yang)Part 4: Emerging Networking Methods: Innovation Intermediaries in Technological Alliances (Calvin S Weng)Emerging Networking Methods: Analysing Funding Patterns and Their Evolution in Two Medical Research Topics (Blanca de-Miguel-Molina, Scott W Cunningham, and Fernando Palop)Part 5: Advanced Methods: Identifying the Technology Profiles of R&D Performing Firms — A Matching of R&D and Patent Data (Peter Neuhäusler, Rainer Frietsch, Carolin Mund, and Verena Eckl)Advanced Methods: Identification of Promising High-Tech Solutions with Semantic Technologies: Energy, Pha
Download or read book Managing Innovation written by Joe Tidd and published by John Wiley & Sons. This book was released on 2020-11-23 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its seventh edition, Managing Innovation: Integrating Technological, Market and Organizational Change enables graduate and undergraduate students to develop the unique skill set and the foundational knowledge required to successfully manage innovation, technology, and new product development. This bestselling text has been fully updated with new data, new methods, and new concepts while still retaining its holistic approach the subject. The text provides an integrated, evidence-based methodology to innovation management that is supported by the latest academic research and the authors’ extensive experience in real-world management practice. Students are provided with an impressive range of learning tools—including numerous case studies, illustrative examples, discussions questions, and key information boxes—to help them explore the innovation process and its relation to the markets, technology, and the organization. "Research Notes" examine the latest evidence and topics in the field, while "Views from the Front Line" offer insights from practicing innovation managers and connect the covered material to actual experiences and challenges. Throughout the text, students are encouraged to apply their knowledge and critical thinking skills to business model innovation, creativity, entrepreneurship, service innovation, and many more current and emerging approaches and practices.
Download or read book Total Value Development How To Drive Service Innovation written by Frank Montgomery Hull and published by World Scientific. This book was released on 2016-08-10 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Value Development provides a framework to help businesses innovate and derive greater value from the services they offer. The secret is to devise an innovative model built on total value creation, identified as the total value development (TVD) model.The TVD model has broad applicability for any large organization. Here, case studies are presented showing the effectiveness of the TVD model in its practical application within companies. Statistical evidence is used to recommend improvements to performance outcomes, such as time compression, cost reduction, quality and innovation. Studies of over 100 service enterprises in the United States and the United Kingdom provide compelling evidence for benefits from business model innovation. Additional material in the form of guidance forms give readers the tools needed for the implementation and recording of successful in-project value development.Providing both a practical framework and real-life examples of adding value to current business practices, this book is essential reading for executives, managers and researchers in the field of business and innovation.
Download or read book Practice Based Innovation Insights Applications and Policy Implications written by Helinä Melkas and published by Springer Science & Business Media. This book was released on 2011-10-06 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book describes and analyses the new environment for innovation, it does this with an emphasis on yet uncharted regions within the field of practice-based innovation, coming up with guidelines for innovation policy measures needed in order to realise this. While it focuses on these policies it also takes into account multi-actor innovation processes, user-driven innovation, "related variety" and many other aspects; aspects such as, just to name a few: communicating creative processes and distributing practice-based innovation; then there is creativity itself, encompassing new fields of knowledge and expertise. The authors go on to describe value networks, showing how to make practice-based innovations, explaining innovation diffusion and absorptive capacity. The book presents new insights as well as the latest research related to the frequently used term "innovation". Definitions are put forward, giving, by way of examples, a detailed description of concepts we draw upon when using these. Innovation as a concept is constantly being subdivided into increasingly finer distinctions, which, in turn, determine the discourse. The book takes a close look at these, further taking into account the challenges as well as the opportunities inherent in developing practice-based innovation procedures and policies of global importance, never losing sight of advancing long-term effectiveness.
Download or read book Innovations in Services Marketing and Management Strategies for Emerging Economies written by Goyal, Anita and published by IGI Global. This book was released on 2013-10-31 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern corporations face a variety of challenges and opportunities in the field of sustainable development. Properly managing assets and maintaining effective relationships with customers are crucial considerations in successful businesses. Innovations in Services Marketing and Management: Strategies for Emerging Economies presents insights into marketing strategies and tactical perspectives in both large and small enterprises. The chapters in this book explore case studies, contemporary research, and theoretical frameworks in effective business management, providing students, academicians, researchers, and managers with the resources and insight necessary to identify key trends in emerging economies and build the next generation of innovative services.
Download or read book Handbook of Research on Internationalization of Entrepreneurial Innovation in the Global Economy written by Carvalho, Luisa Cagica and published by IGI Global. This book was released on 2015-03-31 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: Globalization demands the creation of new business approaches to achieve high levels of competitiveness. Cultural differences factor into policies as companies expand their businesses in different countries and seek to collaborate with international entrepreneurs. The Handbook of Research on Internationalization of Entrepreneurial Innovation in the Global Economy brings together research on international business, entrepreneurship, and innovation in order to present a comprehensive publication for business professionals. This volume is an essential reference source for practitioners, academicians, researchers and upper-level students interested in learning about internationalization and innovation in a global market.
Download or read book Marketing for Sustainable Tourism written by Umberto Martini and published by MDPI. This book was released on 2020-05-13 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim of the Special Issue is to discuss the main current topics concerning marketing for sustainable tourism with reference to territories (i.e., tourism destinations, protected areas, parks and/or natural sites, UNESCO World Heritage Sites, rural regions/areas, etc.) and tourism enterprises and/or organisations (i.e., destination management organisations, hospitality enterprises, restaurant enterprises, cableway companies, travel agencies, etc.). In destinations where natural resources are pull factors for tourism development, the relationships among local actors (public, private, and local community), as well as marketing choices, are essential to develop sustainable tourism products. To this end, the Special Issue encourages papers that analyse marketing strategies adopted by tourism destinations and/or tourism enterprises to avoid overtourism, to manage mass sustainable tourism (as defined by Weaver, 2000), and to encourage and promote sustainable tourism in marginal areas or in territories suffering lack of integration in the tourism offer. Special attention will be given to contributions on the best practices to manage territories and/or enterprises adopting sustainable marketing strategies.
Download or read book Innovation Heroes Understanding Customers As A Valuable Innovation Resource written by Tidd Joe and published by World Scientific. This book was released on 2018-05-08 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides the knowledge necessary for succeeding in a world where companies increasingly work side-by-side with customers to create new products and services. It is a pivotal navigation tool that helps cruise the ocean of customer integration methods and explains how the methods work, when to choose which, and how to seize advantages while avoiding pitfalls. This title is an essential read for research and development managers, marketing professionals, and other practitioners who are involved in new product development to apply customer integration methods effectively and efficiently to drive new product development success. While the application of methods is no guarantee of success, knowledge of the correct selection and appropriate application increases the probability of new product and service development success. Rich in theoretical frameworks, research findings, and practical information about customer integration methods, Innovation Heroes will help the reader appreciate the value of customers as an innovation resource and ways to profit from them. Contents: Customers at the Center StageDirect Approaches to Open the Solution Space: Users as Creativity MachinesIndirect Approaches to Open the Solution Space: Methods to Identify Latent NeedsApproaches to Close the Solution Space: Customers as EvaluatorsIntegrated Approaches to Open and Close the Solution Space: Multiple Customer InteractionDevelopment of Organizational Customer Integration Capabilities and Implementation of Customer Integration in NPD and NSD Readership: R&D, marketing, and innovation practitioners who want to improve their knowledge of customer integration in new product and service development as well as graduate and undergraduate students with a degree in innovation management, engineering management, design, or marketing. Keywords: New Product Development;Customer Integration;Innovation;Innovation ToolsReview: Key Features: These videos provide insights in some theoretical concepts or practical examples covered in the bookThe book provides web links for diving further into the one or the other topic discussed in the book
Download or read book Handbook of Service Science written by Paul P. Maglio and published by Springer Science & Business Media. This book was released on 2010-06-14 with total page 758 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems. Handbook of Service Science takes the first major steps to clarifying the definition, role, and future of this nascent field. Incorporating work by scholars from across the spectrum of service research, the volume presents multidisciplinary perspectives on the nature and theory of service, on current research and practice in design, operations, delivery, and innovation of service, and on future opportunities and potential of service research. Handbook of Service Science provides a comprehensive reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.