Download or read book The Complete Guide to Service Learning written by Cathryn Berger Kaye and published by Free Spirit Publishing. This book was released on 2010-03-18 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: This project-based guide is a blueprint for service learning—from getting started to assessing the experience—and integrates the K–12 Service-Learning Standards for Quality Practice. It provides ideas for incorporating literacy into service learning and suggestions for creating a culture of service. An award-winning treasury of activities, ideas, annotated book recommendations, author interviews, and expert essays—all presented within a curricular context and organized by theme. Digital Content contains all of the planning and tracking forms from the book plus bonus service learning plans, and more.
Download or read book Service Strategy in Action written by Christian Kowalkowski and published by . This book was released on 2017-03-29 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's competitive global markets, simply making a great product is not enough. To achieve profitable growth and stand out among competitors, you must start to strategically compete through service and innovative solutions for business customers. Professors Christian Kowalkowski and Wolfgang Ulaga guide you how to shift your business from a goods-centric to a service-savvy model. The authors' proprietary twelve-step roadmap to profitable service growth will help you break out of a narrow product-centric logic and discover how to � determine if your company is "fit-for-service," � make the most of your existing services, � innovate and create value-added services and customer solutions beyond your products, � embed a true service-centric culture in your organization, � drive change and align your service strategy with corporate goals, � transform your product-centric sales force into a service-savvy sales organization, � design an organizational structure that promotes service growth, and � align your interests with distributors and partners. Kowalkowski and Ulaga's twelve-step roadmap is based on rigorous research and long-standing experience working with businesses. They have worked with hundreds of managers in industrial and professional services companies, conducted research projects, led executive workshops, and published numerous articles in scientific and managerial journals, including Harvard Business Review, among others. Here, they share not only their own insights but the lessons learned from successful case studies and years of extensive research.
Download or read book Writing and Community Action written by Thomas Deans and published by Pearson. This book was released on 2003 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Writing and Community Action: A Service-Learning Rhetoric and Reader encourages inquiry into community and social action issues, supports community-based research, and shepherds students through a range of service-learning writing projects. Several chapters offer pragmatic advice for crafting personal, reflective, and analytical essays, while service-learning chapters present experience-tested strategies for doing collaborative writing projects at nonprofit agencies, conducting research on pressing social problems, writing proposals that respond to campus and community concerns, and composing oral histories. The assignments help students to see themselves as writers whose work really matters. Provocative readings spark critical reflection on community service and a range of social concerns (including economic justice, literacy, education, homelessness, race, and identity). Focusing on invention, audience analysis, and the social purposes of writing, Writing and Community Action encourages students to adopt a rhetorical frame of mind. Hopeful in tone, this book makes clear the ways that writing can serve as action in both academic and community contexts.
Download or read book Compassion in Action written by Ram Dass and published by Crown. This book was released on 2011-04-27 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring an eye-catching new cover, this classic guide is for those ready to commit time and energy to relieving suffering in the world. No two people are better qualified to help us along this path than Ram Dass, who has spent more than 25 years teaching and writing on the subject of living consciously, and Mirabi Bush, who succeeded him as chairperson of the Seva Foundation.
Download or read book Istio in Action written by Christian E. Posta and published by Simon and Schuster. This book was released on 2022-05-03 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt: Solve difficult service-to-service communication challenges around security, observability, routing, and resilience with an Istio-based service mesh. Istio allows you to define these traffic policies as configuration and enforce them consistently without needing any service-code changes. In Istio in Action you will learn: Why and when to use a service mesh Envoy's role in Istio's service mesh Allowing "North-South" traffic into a mesh Fine-grained traffic routing Make your services robust to network failures Gain observability over your system with telemetry "golden signals" How Istio makes your services secure by default Integrate cloud-native applications with legacy workloads such as in VMs Reduce the operational complexity of your microservices with an Istio-powered service mesh! Istio in Action shows you how to implement this powerful new architecture and move your application-networking concerns to a dedicated infrastructure layer. Non-functional concerns stay separate from your application, so your code is easier to understand, maintain, and adapt regardless of programming language. In this practical guide, you'll go hands-on with the full-featured Istio service mesh to manage microservices communication. Helpful diagrams, example configuration, and examples make it easy to understand how to control routing, secure container applications, and monitor network traffic. Foreword by Eric Brewer. About the technology Offload complex microservice communication layer challenges to Istio! The industry-standard Istio service mesh radically simplifies security, routing, observability, and other service-to-service communication challenges. With Istio, you use a straightforward declarative configuration style to establish application-level network policies. By separating communication from business logic, your services are easier to write, maintain, and modify. About the book Istio in Action teaches you how to implement an Istio-based service mesh that can handle complex routing scenarios, traffic encryption, authorization, and other common network-related tasks. You'll start by defining a basic service mesh and exploring the data plane with Istio’s service proxy, Envoy. Then, you'll dive into core topics like traffic routing and visualization and service-to-service authentication, as you expand your service mesh to workloads on multiple clusters and legacy VMs. What's inside Comprehensive coverage of Istio resources Practical examples to showcase service mesh capabilities Implementation of multi-cluster service meshes How to extend Istio with WebAssembly Traffic routing and observability VM integration into the mesh About the reader For developers, architects, and operations engineers. About the author Christian Posta is a well-known architect, speaker, and contributor. Rinor Maloku is an engineer at Solo.io working on application networking solutions. ToC PART 1 UNDERSTANDING ISTIO 1 Introducing the Istio service mesh 2 First steps with Istio 3 Istio's data plane: The Envoy proxy PART 2 SECURING, OBSERVING, AND CONTROLLING YOUR SERVICE’S NETWORK TRAFFIC 4 Istio gateways: Getting traffic into a cluster 5 Traffic control: Fine-grained traffic routing 6 Resilience: Solving application networking challenges 7 Observability: Understanding the behavior of your services 8 Observability: Visualizing network behavior with Grafana, Jaeger, and Kiali 9 Securing microservice communication PART 3 ISTIO DAY-2 OPERATIONS 10 Troubleshooting the data plane 11 Performance-tuning the control plane PART 4 ISTIO IN YOUR ORGANIZATION 12 Scaling Istio in your organization 13 Incorporating virtual machine workloads into the mesh 14 Extending Istio on the request path
Download or read book Chief Customer Officer written by Jeanne Bliss and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on her first-hand experience at top companies as diverse as Lands’ End and Microsoft, Jeanne Bliss explains why even great corporations can drift to delivering mediocrity to customers, and she offers a proven solution to break the cycle. Different divisions and departments in corporations can fail to communicate and act as a team—they create silos instead of a superior customer experience. Jeanne Bliss shows in stark detail how profits suffer when businesses focus on their organizational charts and not their customer relationships. This book provides leaders the tools and information they need to overcome organizational inertia and deliver a meaningful customer experience. The author includes diagnostics to determine if a company’s core strengths, metrics, and systems improve or harm customer relationships. With all these tools, leaders can address the organizational challenges they face with an exhaustive review of the Chief Customer Officer role and an evaluation to determine the right solution for their culture and company.
Download or read book Action written by United States. Action and published by . This book was released on 1977 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book ACTION the Agency for Volunteer Service written by United States. Action and published by . This book was released on 1975 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Human Rights and Social Justice written by Joseph Wronka and published by SAGE Publications. This book was released on 2016-06-29 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering a unique perspective that views human rights as the foundation of social justice, Joseph Wronka’s groundbreaking Human Rights and Social Justice outlines human rights and social justice concerns as a powerful conceptual framework for policy and practice interventions for the helping and health professions. This highly accessible, interdisciplinary text urges the creation of a human rights culture as a “lived awareness” of human rights principles, including human dignity, nondiscrimination, civil and political rights, economic, social, and cultural rights, and solidarity rights. The Second Edition includes numerous social action activities and questions for discussion to help scholars, activists, and practitioners promote a human rights culture and the overall well-being of populations across the globe.
Download or read book The Surgeon General s Call to Action to Prevent and Decrease Overweight and Obesity written by and published by Office of the Surgeon General. This book was released on 2001 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Promotes the recognition, treatment, and prevention of conditions of overweight and obesity in the United States.
Download or read book Up Your Service written by Ron Kaufman and published by Up! Your Service. This book was released on 2002-03 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategies and action steps to delight your customers now! Build a mindset and a toolset to bring your service UP! develop a service culture that sizzles and succeeds. apply proven techniques to get closer to your customers. Polish your perception points to create positive impressions. Leverage customer value dimensions for long-term profits. Achieve surprising and unbelievable service standards. Increase customer loyalty with effective service recovery. Discover the hidden power in service guarantees.
Download or read book The European External Action Service and National Foreign Ministries written by Rosa Balfour and published by Routledge. This book was released on 2016-02-11 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on extensive empirical work by a cross-European group of researchers, this book assesses the impact of the creation of the European External Action Service (EEAS) on the national foreign policy-making processes and institutions of the EU member states. As such, the contributions cover both the involvement of the national diplomatic and foreign policy actors in shaping the outlook of the EEAS and its mission, as well as the changes (or not) it has produced for those actors of the member states. The analysis draws in theoretical frameworks from Europeanization and socialization, but also from intergovernmental frameworks of policy-making within the European Union. An introduction by the editors outlines the issues and trends examined in the book and establishes the theoretical and methodological framework. Split into 2 sections, Part I: EEAS and national diplomacies as part of global and European structures has contributions by Richard Whitman, Rosa Balfour, Christian Lequesne, Caterina Carta and Simon Duke. Part II: National diplomacies shaping and being shaped by the EEAS is covered by Daniel Fiott, Fabien Terpan, Cornelius Adebahr, Andrea Frontini, Ignacio Molina and Alicia Sorroza, Laura C. Ferreira-Pereira, Alena Vysotskaya G. Vieira and Louise van Schaik, Grzegorz Gromadzki, Mark Rhinard, Jakob Lewander and Sara Norrevik, Sabina Kajnc Lange, Ruby Gropas and George Tzogopoulos, Vit Beneš and Kristi Raik. This book is much needed, especially in an era when the EU is trying to pull its weight in the international sphere (e.g. Syria, Iran, the Arab Spring, Chinese relations and emerging powers) but also at a time when the EU is trying to recalibrate its institutional structure in light of the current financial predicaments and questions on the democratic legitimacy of the European project.
Download or read book The Service Innovation Handbook written by Lucy Kimbell and published by BIS Publishers. This book was released on 2015-01-27 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an essential read for managers in forms that used to have a product focus and that are trying to shift towards designing services and experiences. By covering the early stages of the innovation process, it guides readers throught developing new knowledge, creating service concepts and prototyping experiences. It's valuable not only for service innovation and design practicioners but also visionary business leaders who understand that creating destinct customer experiences is the future of innovation.
Download or read book Final Environmental Assessment of a U S Fish and Wildlife Service Action to Issue a Migratory Bird Depredation Permit written by U.S. Fish and Wildlife Service. Region 5 and published by . This book was released on 1999 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Diversity And Affirmative Action In Public Service written by Walter Broadnax and published by Routledge. This book was released on 2018-03-14 with total page 461 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1968 a theory of social equity was developed and put forward as the "third pillar for public administration, with the same status as economy and efficiency as values or principles to which public administration should adhere. Considerable progress has been made in social equity in the past 20 years. Theoretically, the works ofRawls and Rae and associates provide a language and a road map for understanding the complexity of the subject. The courts were especially supportive of principles of social equity in the later years of Chief Justice Earl Warren and during the years of Chief Justice Warren Burger. The present period, marked by the leadership of William Rehnquist, evidences a significant drawing back from the earlier commitment to equity. The decisions of state courts, based upon state constitutions and the common law, hold considerable promise for advancing social equity principles. Scholarly research demonstrates the belief of the American people in fairness, justice, and equality and their recognition of the complexity of the subject and their ambivalence toward competing claims for equality. Research on public administration finds that bureaucratic decision rules and the processes of policy implementation tend to favor principles of social equity.
Download or read book Customer Service Action Plan Instructor Guide written by Sharon Wulf and published by Human Resource Development. This book was released on 1997 with total page 49 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Start with Why written by Simon Sinek and published by Penguin. This book was released on 2011-12-27 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The inspirational bestseller that ignited a movement and asked us to find our WHY Discover the book that is captivating millions on TikTok and that served as the basis for one of the most popular TED Talks of all time—with more than 56 million views and counting. Over a decade ago, Simon Sinek started a movement that inspired millions to demand purpose at work, to ask what was the WHY of their organization. Since then, millions have been touched by the power of his ideas, and these ideas remain as relevant and timely as ever. START WITH WHY asks (and answers) the questions: why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with WHY. They realized that people won't truly buy into a product, service, movement, or idea until they understand the WHY behind it. START WITH WHY shows that the leaders who have had the greatest influence in the world all think, act and communicate the same way—and it's the opposite of what everyone else does. Sinek calls this powerful idea The Golden Circle, and it provides a framework upon which organizations can be built, movements can be led, and people can be inspired. And it all starts with WHY.
