Download or read book Service Desk Analyst Bootcamp written by Rob Botwright and published by Rob Botwright. This book was released on 101-01-01 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: 🚀 Introducing the ultimate guide to mastering the art of service desk management! 🖥️ 🔧 The "Service Desk Analyst Bootcamp" bundle is your go-to resource for mastering the maintenance, configuration, and installation of hardware and software systems. With four comprehensive books packed with essential knowledge and practical tips, you'll be equipped to tackle any challenge that comes your way. 📚 In Book 1 - "Service Desk Essentials: A Beginner's Guide to Hardware and Software Basics," you'll build a solid foundation in hardware and software fundamentals. From understanding hardware components to navigating operating systems, this book covers everything you need to know to get started in the world of IT support. 💡 Ready to take your troubleshooting skills to the next level? Book 2 - "Mastering Service Desk Troubleshooting: Configuring Software for Efficiency" is here to help. Learn how to identify and resolve common software issues, optimize performance, and troubleshoot compatibility problems like a pro. 🔍 Dive deeper into hardware maintenance and optimization with Book 3 - "Advanced Service Desk Techniques: Hardware Maintenance and Optimization." From hardware diagnostics to preventive maintenance, you'll discover expert strategies for keeping your systems running smoothly. 💻 And finally, in Book 4 - "Expert Service Desk Strategies: Installing and Managing Complex Software Systems," you'll learn how to tackle the most challenging tasks in software deployment and management. From deploying enterprise-level applications to managing complex configurations, you'll gain the skills you need to excel in your role. 👩‍💼 Whether you're just starting out in IT support or looking to level up your skills, the "Service Desk Analyst Bootcamp" bundle has you covered. Get your hands on this invaluable resource today and become the ultimate service desk analyst! 🌟

Download or read book New Horizons Sm written by and published by Arden Shakespeare. This book was released on 2004-06-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Service Desk Manager Bootcamp written by Rob Botwright and published by Rob Botwright. This book was released on 101-01-01 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: 🚀 Welcome to the Service Desk Manager Bootcamp! 🚀 Are you ready to take your service desk management skills to the next level? Introducing our exclusive book bundle: "Service Desk Manager Bootcamp: ITIL 4 Standards, KPI & SLA Management." 📚 In this comprehensive bundle, you'll gain access to four essential books that cover everything you need to know to excel in service desk management: 📘 BOOK 1: Service Desk Essentials: A Beginner's Guide to ITIL 4 Standard Get started on the right foot with this beginner's guide to ITIL 4 Standard. Learn the core principles and practices of IT service management and align IT services with business objectives. 📘 BOOK 2: Mastering KPIs: Optimizing Service Desk Performance Unlock the secrets to optimizing service desk performance with this book. Discover how to identify, define, and track key performance indicators (KPIs) to enhance customer satisfaction and drive organizational success. 📘 BOOK 3: SLA Mastery: Advanced Strategies for Service Desk Managers Take your SLA management skills to the next level with advanced strategies and techniques. Learn how to negotiate, implement, and manage SLAs to ensure compliance and alignment with business objectives. 📘 BOOK 4: Beyond Basics: Expert Insights into Service Desk Management in the Digital Age Stay ahead of the curve with expert insights into service desk management in the digital age. Explore innovative approaches, emerging technologies, and best practices for delivering exceptional customer experiences. With over 3000 characters of expert guidance and practical strategies, this book bundle is your ticket to service desk excellence. Whether you're a beginner looking to build a strong foundation or an experienced manager seeking advanced techniques, the Service Desk Manager Bootcamp has something for everyone. Don't miss out on this opportunity to elevate your service desk management skills and drive organizational success. Get your hands on the Service Desk Manager Bootcamp book bundle today! 🌟

Download or read book Worksight written by and published by . This book was released on 1997 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Official CompTIA Security Self Paced Study Guide Exam SY0 601 written by CompTIA and published by . This book was released on 2020-11-12 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: CompTIA Security+ Study Guide (Exam SY0-601)

Download or read book The Rich Employee written by James Altucher and published by . This book was released on 2015-09-01 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Not everyone is cut out to be an entrepreneur. Many of us are happy to have a job, we just want a better job, one that fulfills us, makes us wealthy, and brings us satisfaction.Still, income is now permanently going down versus inflation for the average employee. Industry, knowledge, and management are all being outsourced cheaply to other countries or to technology. Many people mistakenly think that the solution is entrepreneurship. That "entrepreneurship is the pathway to riches". This is not true. Being an entrepreneur does have great upside but also it has a well-known rate of failure of 85%. There is no way to predict your way out of that 85%. 85% of ALL startups fail. The solution is to become a rich employee with the mindset and techniques described in this book. This is the first book ever to detail how one can become a The Rich Employee in our times. And there is more: companies in this new century will only succeed if they encourage their employees to develop a Rich Employee mindset. Written by the author of "The Choose Yourself Guide to Wealth" which USA Today has called "One of the 12 Best Business Books of All Time" and also the author of WSJ and USA Today bestseller "Choose Yourself" which Forbes recently called one of the "Top Five Books Every Entrepreneur Must Read", this book gives you the tools to find satisfaction, meaning, and true wealth as a rich employee.

Download or read book Learning Python written by Mark Lutz and published by "O'Reilly Media, Inc.". This book was released on 2013-06-12 with total page 1740 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get a comprehensive, in-depth introduction to the core Python language with this hands-on book. Based on author Mark Lutz’s popular training course, this updated fifth edition will help you quickly write efficient, high-quality code with Python. It’s an ideal way to begin, whether you’re new to programming or a professional developer versed in other languages. Complete with quizzes, exercises, and helpful illustrations, this easy-to-follow, self-paced tutorial gets you started with both Python 2.7 and 3.3— the latest releases in the 3.X and 2.X lines—plus all other releases in common use today. You’ll also learn some advanced language features that recently have become more common in Python code. Explore Python’s major built-in object types such as numbers, lists, and dictionaries Create and process objects with Python statements, and learn Python’s general syntax model Use functions to avoid code redundancy and package code for reuse Organize statements, functions, and other tools into larger components with modules Dive into classes: Python’s object-oriented programming tool for structuring code Write large programs with Python’s exception-handling model and development tools Learn advanced Python tools, including decorators, descriptors, metaclasses, and Unicode processing

Download or read book Practical Imaging Informatics written by Society for Imaging and published by Springer Science & Business Media. This book was released on 2009-10-03 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: Attention SIIM Members: a special discount is available to you; please log in to the SIIM website at www.siim.org/pii or call the SIIM office at 703-723-0432 for information on how you can receive the SIIM member price. Imaging Informatics Professionals (IIPs) have come to play an indispensable role in modern medicine, and the scope of this profession has grown far beyond the boundaries of the PACS. A successful IIP must not only understand the PACS itself, but also have knowledge of clinical workflow, a base in several medical specialties, and a solid IT capability regarding software interactions and networking. With the introduction of a certification test for the IIP position, a single source was needed to explain the fundamentals of imaging informatics and to demonstrate how those fundamentals are applied in everyday practice. Practical Imaging Informatics describes the foundations of information technology and clinical image management, details typical daily operations, and discusses rarer complications and issues.

Download or read book Computerworld written by and published by . This book was released on 1991-03-04 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.

Download or read book Business Intelligence Demystified written by Anoop Kumar V K and published by BPB Publications. This book was released on 2021-09-25 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: Clear your doubts about Business Intelligence and start your new journey KEY FEATURES ● Includes successful methods and innovative ideas to achieve success with BI. ● Vendor-neutral, unbiased, and based on experience. ● Highlights practical challenges in BI journeys. ● Covers financial aspects along with technical aspects. ● Showcases multiple BI organization models and the structure of BI teams. DESCRIPTION The book demystifies misconceptions and misinformation about BI. It provides clarity to almost everything related to BI in a simplified and unbiased way. It covers topics right from the definition of BI, terms used in the BI definition, coinage of BI, details of the different main uses of BI, processes that support the main uses, side benefits, and the level of importance of BI, various types of BI based on various parameters, main phases in the BI journey and the challenges faced in each of the phases in the BI journey. It clarifies myths about self-service BI and real-time BI. The book covers the structure of a typical internal BI team, BI organizational models, and the main roles in BI. It also clarifies the doubts around roles in BI. It explores the different components that add to the cost of BI and explains how to calculate the total cost of the ownership of BI and ROI for BI. It covers several ideas, including unconventional ideas to achieve BI success and also learn about IBI. It explains the different types of BI architectures, commonly used technologies, tools, and concepts in BI and provides clarity about the boundary of BI w.r.t technologies, tools, and concepts. The book helps you lay a very strong foundation and provides the right perspective about BI. It enables you to start or restart your journey with BI. WHAT YOU WILL LEARN ● Builds a strong conceptual foundation in BI. ● Gives the right perspective and clarity on BI uses, challenges, and architectures. ● Enables you to make the right decisions on the BI structure, organization model, and budget. ● Explains which type of BI solution is required for your business. ● Applies successful BI ideas. WHO THIS BOOK IS FOR This book is a must-read for business managers, BI aspirants, CxOs, and all those who want to drive the business value with data-driven insights. TABLE OF CONTENTS 1. What is Business Intelligence? 2. Why do Businesses need BI? 3. Types of Business Intelligence 4. Challenges in Business Intelligence 5. Roles in Business Intelligence 6. Financials of Business Intelligence 7. Ideas for Success with BI 8. Introduction to IBI 9. BI Architectures 10. Demystify Tech, Tools, and Concepts in BI

Download or read book Smartups written by Rob Ryan and published by Cornell University Press. This book was released on 2012-06-15 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building successful start-ups was never quite as easy as it seemed, and the changing economic climate has raised the stakes, reduced the margin of error. New entrepreneurs can't stumble into wealth on the power of half-formed ideas, or turn dreams into reality without doing a lot of homework. It's time to get smart. This book teaches would-be entrepreneurs the skills they need to get through the venture capital process with companies that will survive to grow and succeed. Rob Ryan, a pioneer in the high-tech industry, founded Ascend Communications in 1989, and throughout the nineties provided firms with the infrastructure they needed to keep up with the rapid growth of the Internet. At the beginning of 1999, Ascend was sold to Lucent for $25 billion. Since retiring from Ascend and starting Entrepreneur America, Ryan has helped launch a string of successful companies, including Virtmed, RightNow, and Virtual Ink. All provide electronic solutions to real-world problems, meet existing—rather than manufactured—needs, and save their customers time and money. In Smartups, Ryan focuses on methods he's developed over the years for building a sustainable business that makes money. He emphasizes the importance of testing ideas on customers and making sure that a product offers something new and important. Recognizing a team's key competencies is crucial, Ryan says. He also finds it necessary to take certain steps at the correct stages of a company's inception. Smartups will show you how to turn your idea into a real product, take it to investors, and get your start-up started right.

Download or read book The Pragmatic Programmer written by Andrew Hunt and published by Addison-Wesley Professional. This book was released on 1999-10-20 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: What others in the trenches say about The Pragmatic Programmer... “The cool thing about this book is that it’s great for keeping the programming process fresh. The book helps you to continue to grow and clearly comes from people who have been there.” — Kent Beck, author of Extreme Programming Explained: Embrace Change “I found this book to be a great mix of solid advice and wonderful analogies!” — Martin Fowler, author of Refactoring and UML Distilled “I would buy a copy, read it twice, then tell all my colleagues to run out and grab a copy. This is a book I would never loan because I would worry about it being lost.” — Kevin Ruland, Management Science, MSG-Logistics “The wisdom and practical experience of the authors is obvious. The topics presented are relevant and useful.... By far its greatest strength for me has been the outstanding analogies—tracer bullets, broken windows, and the fabulous helicopter-based explanation of the need for orthogonality, especially in a crisis situation. I have little doubt that this book will eventually become an excellent source of useful information for journeymen programmers and expert mentors alike.” — John Lakos, author of Large-Scale C++ Software Design “This is the sort of book I will buy a dozen copies of when it comes out so I can give it to my clients.” — Eric Vought, Software Engineer “Most modern books on software development fail to cover the basics of what makes a great software developer, instead spending their time on syntax or technology where in reality the greatest leverage possible for any software team is in having talented developers who really know their craft well. An excellent book.” — Pete McBreen, Independent Consultant “Since reading this book, I have implemented many of the practical suggestions and tips it contains. Across the board, they have saved my company time and money while helping me get my job done quicker! This should be a desktop reference for everyone who works with code for a living.” — Jared Richardson, Senior Software Developer, iRenaissance, Inc. “I would like to see this issued to every new employee at my company....” — Chris Cleeland, Senior Software Engineer, Object Computing, Inc. “If I’m putting together a project, it’s the authors of this book that I want. . . . And failing that I’d settle for people who’ve read their book.” — Ward Cunningham Straight from the programming trenches, The Pragmatic Programmer cuts through the increasing specialization and technicalities of modern software development to examine the core process--taking a requirement and producing working, maintainable code that delights its users. It covers topics ranging from personal responsibility and career development to architectural techniques for keeping your code flexible and easy to adapt and reuse. Read this book, and you'll learn how to Fight software rot; Avoid the trap of duplicating knowledge; Write flexible, dynamic, and adaptable code; Avoid programming by coincidence; Bullet-proof your code with contracts, assertions, and exceptions; Capture real requirements; Test ruthlessly and effectively; Delight your users; Build teams of pragmatic programmers; and Make your developments more precise with automation. Written as a series of self-contained sections and filled with entertaining anecdotes, thoughtful examples, and interesting analogies, The Pragmatic Programmer illustrates the best practices and major pitfalls of many different aspects of software development. Whether you're a new coder, an experienced programmer, or a manager responsible for software projects, use these lessons daily, and you'll quickly see improvements in personal productivity, accuracy, and job satisfaction. You'll learn skills and develop habits and attitudes that form the foundation for long-term success in your career. You'll become a Pragmatic Programmer.

Download or read book The PMI Guide to Business Analysis written by and published by Project Management Institute. This book was released on 2017-12-22 with total page 509 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Standard for Business Analysis – First Edition is a new PMI foundational standard, developed as a basis for business analysis for portfolio, program, and project management. This standard illustrates how project management processes and business analysis processes are complementary activities, where the primary focus of project management processes is the project and the primary focus of business analysis processes is the product. This is a process-based standard, aligned with A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, and to be used as a standard framework contributing to the business analysis body of knowledge.

Download or read book Official ISC 2 Guide to the CISSP CBK written by Adam Gordon and published by CRC Press. This book was released on 2015-04-08 with total page 1283 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a result of a rigorous, methodical process that (ISC) follows to routinely update its credential exams, it has announced that enhancements will be made to both the Certified Information Systems Security Professional (CISSP) credential, beginning April 15, 2015. (ISC) conducts this process on a regular basis to ensure that the examinations and

Download or read book CISSP Certified Information Systems Security Professional Study Guide written by James Michael Stewart and published by John Wiley & Sons. This book was released on 2011-01-13 with total page 927 pages. Available in PDF, EPUB and Kindle. Book excerpt: Totally updated for 2011, here's the ultimate study guide for the CISSP exam Considered the most desired certification for IT security professionals, the Certified Information Systems Security Professional designation is also a career-booster. This comprehensive study guide covers every aspect of the 2011 exam and the latest revision of the CISSP body of knowledge. It offers advice on how to pass each section of the exam and features expanded coverage of biometrics, auditing and accountability, software security testing, and other key topics. Included is a CD with two full-length, 250-question sample exams to test your progress. CISSP certification identifies the ultimate IT security professional; this complete study guide is fully updated to cover all the objectives of the 2011 CISSP exam Provides in-depth knowledge of access control, application development security, business continuity and disaster recovery planning, cryptography, Information Security governance and risk management, operations security, physical (environmental) security, security architecture and design, and telecommunications and network security Also covers legal and regulatory investigation and compliance Includes two practice exams and challenging review questions on the CD Professionals seeking the CISSP certification will boost their chances of success with CISSP: Certified Information Systems Security Professional Study Guide, 5th Edition.

Download or read book Python Programming written by John M. Zelle and published by Franklin, Beedle & Associates, Inc.. This book was released on 2004 with total page 533 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is suitable for use in a university-level first course in computing (CS1), as well as the increasingly popular course known as CS0. It is difficult for many students to master basic concepts in computer science and programming. A large portion of the confusion can be blamed on the complexity of the tools and materials that are traditionally used to teach CS1 and CS2. This textbook was written with a single overarching goal: to present the core concepts of computer science as simply as possible without being simplistic.

Download or read book CASP CompTIA Advanced Security Practitioner Study Guide written by Nadean H. Tanner and published by John Wiley & Sons. This book was released on 2022-09-15 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare to succeed in your new cybersecurity career with the challenging and sought-after CASP+ credential In the newly updated Fourth Edition of CASP+ CompTIA Advanced Security Practitioner Study Guide Exam CAS-004, risk management and compliance expert Jeff Parker walks you through critical security topics and hands-on labs designed to prepare you for the new CompTIA Advanced Security Professional exam and a career in cybersecurity implementation. Content and chapter structure of this Fourth edition was developed and restructured to represent the CAS-004 Exam Objectives. From operations and architecture concepts, techniques and requirements to risk analysis, mobile and small-form factor device security, secure cloud integration, and cryptography, you’ll learn the cybersecurity technical skills you’ll need to succeed on the new CAS-004 exam, impress interviewers during your job search, and excel in your new career in cybersecurity implementation. This comprehensive book offers: Efficient preparation for a challenging and rewarding career in implementing specific solutions within cybersecurity policies and frameworks A robust grounding in the technical skills you’ll need to impress during cybersecurity interviews Content delivered through scenarios, a strong focus of the CAS-004 Exam Access to an interactive online test bank and study tools, including bonus practice exam questions, electronic flashcards, and a searchable glossary of key terms Perfect for anyone preparing for the CASP+ (CAS-004) exam and a new career in cybersecurity, CASP+ CompTIA Advanced Security Practitioner Study Guide Exam CAS-004 is also an ideal resource for current IT professionals wanting to promote their cybersecurity skills or prepare for a career transition into enterprise cybersecurity.