Download or read book Managing Technical Services in the 90 s written by Drew Racine and published by Psychology Press. This book was released on 1991 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this optimistic new book, librarians examine how changes in society, the information industry, and libraries require iconoclastic thinking and acting on the part of the information specialists to take maximum advantage of the opportunities that are present to better the profession, the professionals, and services to their patrons. The focus of the volume is on managing functions typically associated with technical services. Recent changes to library functions such as the changed roles of managers and the necessity for fund-raising as a method of obtaining basic operating funds are discussed fully. Running across the varied chapters are recurring themes such as the need for flexibility in staffing and organizational structures, looking at the traditional in new ways, and convergence and union. The chapters, written by experienced academic librarians, will be of interest to both managers of libraries and to those who are concerned with how the libraries are managed. Students of library science will find this an invaluable guide to gaining a deeper knowledge of the changes in technical services, and how they relate to the general public coming into the library.

Download or read book Sharing Power written by Donald F. Kettl and published by Brookings Institution Press. This book was released on 2011-07-01 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the flush of enthusiasm to make government work better, reformers from both left and right have urged government to turn as many functions as possible over to the private sector and to allow market competition instill efficiency and choice. In fact, government has been doing just this for years: every major policy initiative launched since World War II has been managed by public-private partnerships. Yet such privatization has not solved government's problems. While there have been some positive results, thee has been far less success than advocates of market competition have promised. In a searching examination of why the "competition prescription" has not worked well, Donald F. Kettl finds that government has largely been a poor judge of private markets. Because government rarely operates in truly competitive markets contracting out has not so much solved the problems of inefficiency, but has aggravated them. Government has often not proved to be an intelligent consumer of the goods and services it has purchased. Kettl provides specific recommendations as to how government can become a "smart buyer," knowing what it wants and judging better what it has bought. Through detailed case studies, Kettl shows that as market imperfections increase, so do problems in governance and management. He examines the A-76 program for buying goods and services, the FTS-2000 telecommunications system, the Superfund program, the Department of Energy's production of nuclear weapons, and contracting out by state and local governments. He argues that government must be more aggressive in managing contracts if it is to build successful partnerships with outside contractors. Kettl maintains that the answer is not more government, but a smarter one, which requires strong political leadership to refocus the bureaucracy's mission and to change the bureaucratic culture.

Download or read book Civil Service Reform in the States written by J. Edward Kellough and published by State University of New York Press. This book was released on 2012-02-01 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Civil Service Reform in the States examines the critical importance of civil service systems in modern government and popular efforts to reform those systems. The book provides an up-to-date analysis and assessment of public personnel reforms undertaken by various state governments since 1990 and the extent to which these reforms have been implemented or resisted. With chapters written by nationally recognized experts on civil service and civil service reform, this book will appeal to public policy makers, practitioners, and students alike.

Download or read book Intergovernmental Perspective written by and published by . This book was released on 1986 with total page 1218 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Preferred Provider s Handbook written by William L. Poynter and published by Routledge. This book was released on 2013-10-28 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1994. A revolution has been taking place in behavioral health financing, and only those practitioners who know how to successfully market themselves to managed care organizations are likely to maintain their hold in this rapidly changing system. Realistic, clear, insightful and highly practical, The Preferred Provider's Handbook will help therapists to understand the managed care marketplace and to develop the strategies necessary to meet its many challenges. You will learn how to: Get accepted on preferred provider lists of managed care organizations (M.C.O.s); Generate patient referrals once you are accepted onto a panel of preferred providers; Retain active referral status over the long term; Zero in on the higher quality networks that produce higher income and have minimal legal risk; Break into closed provider lists-one of the most difficult but important tasks. The Handbook clearly sets forth the basics of managed care with the aim of helping psycho­ therapists gain an understanding and acceptance of this new system. The volume addresses strategic marketing, whereby therapists can select and pursue those managed care organizations best suited to their needs; provides tools for designing and implementing a marketing plan; and gives a framework for understanding and making profitable use of future trends-in a profes­ sional and ethical manner. Of particular value is a chapter discussing marketing implications for behavioral health arising from the Clinton administration's new "managed competition" plans. Armed with specific information on how to fill out an M.C.O. application, how to analyze a contract, which specialties are most desirable and which should be avoided, how to network, and much, much more, you will be well on your way to professional success. This is an essential resource for all practitioners in the managed care marketplace.

Download or read book Service Delivery and Public Sector Marketing written by Ciaran O'Faircheallaigh and published by Macmillan Education AU. This book was released on 1991 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection of 13 papers from a conference held in 1990 by the Centre for Australian Public Sector Management at Griffith University assesses the impact of recent public sector reforms on service delivery and marketing. Case studies from Australia and New Zealand are used to highlight the various problems and issues involved.

Download or read book Aids Effective Health Communication For The 90s written by Scott C. Ratzan and published by Routledge. This book was released on 2014-02-25 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite educational efforts, the majority of Americans are still under the misconception that they are not at risk from HIV/AIDS infection. In addition, the federal government only spends 2% of the total designated federal AIDS funding toward prevention. Thus, information in respect to AIDS and health communication in any comprehensive nature is almost nonexistent.; This book aims to rectify the situation by presenting detailed analysis and actions necessary to confront the AIDS pandemic on every level of the communication realm. Contributors are experienced researchers, educators, government officials, and physicians. They examine the issue from a number of standpoints, including: communication, adolescent medicine, public administration, psychology, journalism, audiology, speech and language pathology, neurological surgery, preventive medicine and public health.

Download or read book Public Human Resource Management written by Richard C. Kearney and published by CQ Press. This book was released on 2015-07-30 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public Human Resource Management: Problems and Prospects by Richard C. Kearney and Jerrell D. Coggburn brings together exemplary contributors who provide concise essays on major contemporary public human resources management issues. Organized into four parts – setting, techniques, issues and prospects – and covering the major process, function and policy issues in the field, the text offers valuable wisdom to students and practitioners alike. The new edition boasts sixteen new and eleven updated chapters authored by the leading figures in the field as well as by up-and-coming new scholars.

Download or read book The Preferred Provider s Handbook written by Rachelle A. Dorfman and published by Psychology Press. This book was released on 1994 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 1994. Routledge is an imprint of Taylor & Francis, an informa company.

Download or read book Introduction to Recreation and Leisure 3E written by Tapps, Tyler and published by Human Kinetics. This book was released on 2019 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Recreation and Leisure, Third Edition, presents perspectives from 52 leading experts from around the world. It delves into foundational concepts, delivery systems, and programming services; offers an array of ancillaries; and helps students make informed career choices.

Download or read book The Service State written by Patrice Dutil and published by University of Ottawa Press. This book was released on 2011-01-14 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the past ten years, Canadians have witnessed a renaissance in the delivery of government services. New service organizations are cropping up across the country and accomplishing extraordinary things. Efforts are being made to consult citizens on how to improve and integrate services. Considerable resources are being invested in measuring and showcasing performance improvement. This book probes the central dimensions of service reform efforts from a variety of perspectives and answers some pressing questions: How can we make better decisions about service delivery? How should we measure service delivery performance? How should we engage users of government services? How can we create a service culture? How can we use the internet more effectively? Approaching service delivery as not merely technical but inherently political and controversial, the authors look beyond the rhetoric to see what has actually been achieved and what obstacles confront further improvements.

Download or read book Changing Planes written by Stephen Holloway and published by Routledge. This book was released on 2018-08-20 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Published in 1998. The airline Industry has always been dynamic, innovative and challenging. While the dynamism has in the past tended to arise on the production side, a torrent of change on the commercial side is being unleashed by regularity liberalization. The magnitude and rate of change are also greater than anything previously encountered in the industry. This work is concerned with two distinct yet related transitions. The first is general, potentially affecting the strategic management of all types of company-notably, but not exclusively, in North America, Europe, Latin America, and parts of Asia. It is a transition to a new paradigm of strategic management in the growing number of airlines which participate in liberalized and increasingly competitive markets.

Download or read book Services Marketing Issues in Emerging Economies written by Atanu Adhikari and published by Springer Nature. This book was released on 2021-02-24 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book would enable students, academics and practitioners to develop a thorough understanding on how to address service marketing issues and problems in a variety of settings in emerging economies. This book would also give them the background necessary to think through different elements of service marketing in emerging markets by comparing and contrasting with developed economies. This book will describe the component of service marketing, including service mix, service development, consumer behavior, customer assessment, service communication, role of electronic channel and channel management, service chain, pricing and similar topics. Chapters of the book will focus on creating, communicating and delivering customer value to emerging market consumers through several service marketing strategies, processes and programs in the context of markets dynamics, consumer diversity, and competitors. By way of illustrating various actual business situations, this book will help students, academics and practitioners to build necessary skills to take service marketing decisions in emerging economies. This book would be relevant for students of postgraduate programs of full time MBA, post graduate diploma in management, and executive post graduate programs and doctoral programs to develop a critical understanding of the business scenarios and service marketing strategies in emerging economies.

Download or read book Fiscal Equalization written by Jorge Martinez-Vazquez and published by Springer Science & Business Media. This book was released on 2007-05-16 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, experts from across the globe highlight the state of knowledge in intergovernmental transfer design. The essays collected in the volume represent creative new thinking about challenging policy issues and offer useful options for policy makers. The book offers academics and practitioners a thorough, thematic assessment of unresolved issues in the design of equalization grants.

Download or read book E Government Success Factors and Measures Theories Concepts and Methodologies written by Gil-Garcia, J. Ramon and published by IGI Global. This book was released on 2013-05-31 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: As governments around the world seek new and more effective methods of organizing their administrations, electronic government plays an increasingly more important role in governmental success. However, due to hindrances in financial and communication resources, these advantages are often overlooked. E-Government Success Factors and Measures: Theories, Concepts, and Methodologies investigates successful e-government initiatives in a modern technological environment, exploring both benefits and challenges due to various technical, organizational, social, and contextual factors. The book provides academics and professionals with concepts, theories, and current research in the arena of e-government, enabling readers to develop a broader understanding of the measures inherent in successful e-governments on a global scale. This book is part of the Advances in Electronic Government, Digital Divide, and Regional Development series collection.

Download or read book Personal Response Systems written by Andrew S Dibner and published by Routledge. This book was released on 2020-03-12 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This important new book describes the origins, developments, and current status of personal response systems, a new means for persons at risk who live alone to get help in case of emergency. In Personal Response Systems, experts from ten countries report on the status, achievements, and challenges involved in setting up, distributing, and operating personal response systems (PRS). Experienced authors from a variety of backgrounds describe the technology, economics, and social effects of PRS, and its integration into existing health and housing programs. Professionals who provide home health services will find important information about the most efficient and cost effective designs of personal response systems. They will learn how to evaluate and recommend the most appropriate systems for their clients with the assistance of this valuable new book. Research on the frequency and types of emergencies and the many psychological and social benefits to users of this new technology and their families are also discussed. Personal Response Systems covers systems in a number of countries, including Japan, Israel, Sweden, New Zealand, and Germany. Authors representing universities, social agencies, and manufacturing plants provide a balanced, thorough presentation of the subject. These authors discuss: the technology of personal response systems demographic trends how to set up a PRS in a community the integration of PRS into housing for the elderly and disabled benefits to consumers and health care systems the effects of PRS on family relationships emergencies best suited for PRS analysis of how future technology will expand the medical and protective functions of PRSHealth care planners, social workers, physicians, case managers, housing developers and managers, and others involved in caring for the elderly or disabled will find a valuable store of information in this comprehensive volume. They will be able to evaluate more quickly the most appropriate PRS services for their clients and tenants.

Download or read book Understanding Health Care Plan Quality Performance Measurement written by Aurora V. Adams and published by Adams Quality Solutions, LLC. This book was released on with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding Health Care Plan Quality Performance Measurement has been critical for success in the United States Managed Health Care industry for over 3 decades. This primer introduces the reader to concepts, terminology, and schedules for collecting, analyzing, reporting and submitting standardized evidence-based Health Care Plan quality metrics to organizations including NCQA and CMS.