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EBookClubs

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Book Serve Like A Boss

Download or read book Serve Like A Boss written by Donovan Garett and published by Donovan Garett Media Co.. This book was released on 2024-04-01 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: In "Serve Like A Boss," author Donovan Garett presents a comprehensive guide to revolutionizing your business through customer-centric principles. This transformative book is divided into two sections, each offering invaluable insights and actionable strategies to create a thriving customer-centric culture within your organization. Understanding The Customer-Centric Business Model The first section, "Understanding The Customer-Centric Business Model," lays the foundation for building meaningful relationships with your customers. Through thought-provoking chapters such as "The Technology Paradox" and "Develop a Customer-Centric Mindset," readers are challenged to rethink traditional approaches to customer service and embrace a holistic view of customer satisfaction. Creating a Customer-Centric Culture In the second section, "Creating a Customer-Centric Culture," readers are guided through the process of cultivating a workplace culture that prioritizes customers' needs and expectations. From "Training Your Employees to be Customer-Centric" to "Managing Resistance & Creating a Culture of Innovation," each chapter provides practical strategies for aligning every aspect of your organization with the goal of delivering exceptional customer experiences. Why Choose “Serve Like A Boss”? - In-Depth Analysis: "Serve Like A Boss" offers an in-depth analysis of the challenges and opportunities inherent in adopting a customer-centric approach, providing readers with the knowledge and tools they need to succeed in today's competitive marketplace. - Real-World Examples: Drawing on real-world examples and case studies, this book illustrates the transformative power of customer-centricity and inspires readers to apply these principles to their own businesses. - Actionable Advice: With actionable advice and step-by-step guidance, "Serve Like A Boss" invites readers to take concrete steps to build lasting relationships with their customers and achieve sustainable success. Whether you're a seasoned business leader or a budding entrepreneur, "Serve Like A Boss" is an indispensable resource for anyone committed to putting customers at the heart of their business strategy. Table of Contents: SECTION 1: Understanding The Customer-Centric Business Model Chapter 1: The Technology Paradox Chapter 2: Develop a Customer-Centric Mindset Chapter 3: View Profitability Through the Lens of Customer Service Chapter 4: Understand Your Ideal Customer Chapter 5: Leverage Buyer Personas and Customer Feedback SECTION 2: Creating a Customer-Centric Culture Chapter 6: Why is Good Help So Hard To Find? Chapter 7: Train Your Employees to be Customer-Centric Chapter 8: Customer-Centric Leadership and Culture Chapter 9: Manage Resistance & Create a Culture of Innovation Chapter 10: Build a Legacy of Customer-Centricity TOPICS COVERED: Customer-Centric Business Model, Human Interaction, Personalized Experiences, Customer Service, Brand Reputation, Brand Advocacy, Ideal Customer, Buyer Personas, Customer Feedback, Customer-Centric Culture, Employee Training, Leadership Influence, Innovation, Resistance to Change, Long-Term Vision, Business Success, Legacy Building, Exceptional Customer Service, Competitive Marketplace, Entrepreneurship, Business Communication

Book Thinking Like a Boss

Download or read book Thinking Like a Boss written by Kate Crocco and published by Baker Books. This book was released on 2020-02-18 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: With over 11 million female-owned businesses in the US today, more women than ever are taking the reins to create their own success. Maybe you feel the pull to start a business but deep down you're afraid that you don't have what it takes. Maybe you have a great idea but wonder if you're actually qualified to make it happen. Or maybe you want to expand your business, but you're worried about how it will affect your family. If that's you, it's time to start thinking like a boss. In this practical and encouraging book, Kate Crocco exposes the 12 limiting beliefs that are holding you back from your true potential, such as - I should have it all together and I don't - I'm not ready or qualified to start - I don't have enough time - It's already been done before - and more With plenty of inspiring true stories and actionable steps you can take--starting now--Thinking Like a Boss will help you turn your limiting beliefs into limitless opportunity.

Book How to Talk to Your Boss Like a Boss

Download or read book How to Talk to Your Boss Like a Boss written by Leonard L. Walker and published by Seven Suns Book Press. This book was released on 2021-07-14 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Author's Note: Specially written to provide guidance for those who are facing difficulties in communicating with their bosses. A practical guidebook for those who are fresh or just starting out in their career. Common Problem that People are Facing You’re an outstanding employee, you’ve been working at your company for a while now, but you still feel you’re not getting what you want. Most people don’t like to ask for things directly because they have phobia talking to their bosses and they do not know how to overcome it. Your boss is a human being, and while he or she may seem like an unreachable deity in the workplace, they are actually just another person. They have flaws, quirks, and emotions that you can use to your advantage when it comes time to talk about something important at work. We all know that communicating with your boss is important, but it’s hard to figure out how to do this effectively. The problem is that most people don’t know how to communicate effectively with their bosses because they haven’t been taught how. It’s not as easy as telling someone what you want - it takes finesse and tact! Your boss doesn’t have the time to read your mind and figure out exactly what you need from them. This can lead to frustrations and unmet expectations. Both are bad for business and employee morale. How This Book Can Help How To Talk To Your Boss Like A Boss will help bridge this gap by giving you the tools needed to ask for what you want in ways that are clear, direct and easy for anyone to understand. This book will show you exactly what steps to take in order to communicate effectively with your boss so they can give the support and direction needed for success. In this book, I shared the best tips on how to communicate with your boss in order to make sure that you are always heard and understood by them. By using these techniques and learning the secrets of communicating effectively with your boss, you can be more productive and happier at work! This book will teach you everything from the basics of getting along with your boss on a day-to-day basis to more complex issues, such as asking for a raise or promotion. Whether you’re new to your job or looking for ways to improve things at work, How To Talk To Your Boss Like A Boss has got you covered! - Learn the skills to talk to your boss and get what you want - A simple, clear guide through all the perils of talking with your boss - Make soft skills a weapon of choice and take control of difficult conversations with superiors - You will learn how to start a conversation with confidence and competence - Achieving higher job satisfaction, confidence and earning more money If this is what you are looking for, then Get Your Copy Today!

Book Think Like a BOSS

    Book Details:
  • Author : Robyn Gaskins Smith
  • Publisher : Lulu.com
  • Release : 2013-06-03
  • ISBN : 130409992X
  • Pages : 148 pages

Download or read book Think Like a BOSS written by Robyn Gaskins Smith and published by Lulu.com. This book was released on 2013-06-03 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: A BOSS isn't just someone who is responsible for others, their performance, their work, their productivity; but a BOSS is someone who is in complete charge of themselves. They understand what it means to dominate every area of their lives, professionally and personally. It makes no sense to be a public wonder and a private blunder. A true BOSS remains in control of themselves. If you are going to exceed beyond average, you are going to have to live this life like a BOSS: Balanced, On-Top, Successful and Secure!

Book Dinner Like a Boss

    Book Details:
  • Author : Katy Holder
  • Publisher : Hardie Grant
  • Release : 2018-08-07
  • ISBN : 9781741175325
  • Pages : 0 pages

Download or read book Dinner Like a Boss written by Katy Holder and published by Hardie Grant. This book was released on 2018-08-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dinnertime is very different for families today than it was 10 years ago. Many parents work, kids often have after-school activities, and there's the constant battle to get the kids away from a screen. Amidst all of this, who has time to cook? This cookbook is for real-world parents who want quick, easy yet nutritious meals to serve at dinnertime – they want to make Dinner Like a Boss! Every recipe highlights the preparation and cooking times, with easy-to-follow steps and options to vary the recipe, so the one dish can be adapted for different family members. Many of the variations add extra flavor without being overt, meaning this book can be a great way to introduce kids to more complex flavors at a young age. The dishes are nutritionally balanced family meals, covering both meat and vegetarian options (and some sweets, too) in more than 50 recipes, and take inspiration from around the globe. Recipes include san choi bao, bibimbap, shakshuka, risotto, aromatic chicken noodle soup, spiralized zucchini noodles, fajitas, meatballs with hidden vegetables, and the ultimate mashed potato fish cakes. The desserts are all healthier yet delicious sweet options such as coconut popsicles and Greek yogurt panna cotta.

Book Culture Champions     Design a Positive Work Environment as a Boss

Download or read book Culture Champions Design a Positive Work Environment as a Boss written by Simone Janson and published by Best of HR - Berufebilder.de®. This book was released on 2024-04-11 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Lead Like A Boss

Download or read book Lead Like A Boss written by Jackie Robinson and published by SheBoss Unlimited. This book was released on 2020-07-27 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership skills are a must for those who truly want to make a remarkable impact in the business they work for or the business they own. For women, having strong leadership skills is imperative for her growth, considering the obstacles and biases she faces while striving to secure high-visibility promotions, earn the respect as a capable leader, and be recognized as a woman capable of running a successful business. She has to be sharp and possess the characteristics of a high-performer who can produce considering she may not have all of the support she needs from her counterparts. Like a Boss introduces or re-introduces the reader to 11 high-performing characteristics that savvy leaders exemplify, plus 7 additional characteristics that are sure to set any SheBoss up to be an outstanding leader.

Book Ask a Manager

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Book Be the Boss Everyone Wants to Work For

Download or read book Be the Boss Everyone Wants to Work For written by William A. Gentry Ph.D. and published by Berrett-Koehler Publishers. This book was released on 2016-08-29 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Flip Your Script! You've been promoted to leadership—congratulations! But it's nothing like your old job, is it? William Gentry says it's time to flip your script. We all have mental scripts that tell us how the world works. Your old script was all about “me”: standing out as an individual. But as a new leader, you need to flip your script from “me” to “we” and help the group you lead succeed. In this book, Gentry supports and coaches you to flip your script in six key areas. He offers actionable, practical, evidence-based advice and examples drawn from his research, his work with leaders, and his own failures and triumphs of becoming a new leader. Get started flipping your script and become the kind of boss everyone wants to work for.

Book Being the Boss

    Book Details:
  • Author : Linda A. Hill
  • Publisher : Harvard Business Review Press
  • Release : 2011-01-11
  • ISBN : 1633692124
  • Pages : 332 pages

Download or read book Being the Boss written by Linda A. Hill and published by Harvard Business Review Press. This book was released on 2011-01-11 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're not alone. As Linda Hill and Kent Lineback reveal in Being the Boss, becoming an effective manager is a painful, difficult journey. It's trial and error, endless effort, and slowly acquired personal insight. Many managers never complete the journey. At best, they just learn to get by. At worst, they become terrible bosses. This new book explains how to avoid that fate, by mastering three imperatives: · Manage yourself: Learn that management isn't about getting things done yourself. It's about accomplishing things through others. · Manage a network: Understand how power and influence work in your organization and build a network of mutually beneficial relationships to navigate your company's complex political environment. · Manage a team: Forge a high-performing "we" out of all the "I"s who report to you. Packed with compelling stories and practical guidance, Being the Boss is an indispensable guide for not only first-time managers but all managers seeking to master the most daunting challenges of leadership.

Book Being the Boss

Download or read book Being the Boss written by Linda Annette Hill and published by Harvard Business Press. This book was released on 2011 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you the boss you need to be? As good as your firm expects you to be? Good enough to achieve your career aspirations? Being the Boss can help, no matter where you are on your journey. In it, Harvard Business School's Linda Hill and executive Kent Lineback combine six decades of research, teaching, practice, and observation to provide the insights and information you need to move forward. Some managers are content with just getting by. But most stop making progress because they don't understand how to become a great boss, what great bosses actually do, or where they currently stand in comparison with where they should be. In this book, the authors show you how to measure yourself against what's required. At the end, you will clearly understand your strengths, where you need to make progress, and how to move forward. Whether you're new or experienced, this book is your guide to becoming the great boss you need to be -- for your firm, your people, and yourself.

Book Wait  I m the Boss

Download or read book Wait I m the Boss written by Peter Economy and published by Red Wheel/Weiser. This book was released on 2020-03-01 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your management mentor in book! This is the go-to guide on making good decisions, helping teams work together, dealing with people problems, and achieving goals when you're newly in charge or looking to brush up on your leadership skills. Wait, I'm the Boss?!? is chock-full of useful information, tips, and checklists that can be used by anyone who aspires to become a skilled manager. While it’s written with the new manager in mind, it can also serve as a useful refresher for any manager, no matter how experienced he or she may be. With this book in their hands, new managers will always know where they are going—no matter where they are. This much-needed, helpful guide explores the fundamental skills that every new manager needs to understand, practice, and master. These fundamental skills include: Building teams and teamwork Creating a fun and effective organizational culture Rewarding and motivating employees Leading organizational change Learning how to hire great employees Coaching and mentoring Delegation Communicating effectively Dealing with layoffs and terminations Whether you’re in your first management position, are an experienced leader, or are hoping for a promotion, Wait, I'm the Boss?!? will be the mentor you need.

Book Being the Boss  with a New Preface

Download or read book Being the Boss with a New Preface written by Linda A. Hill and published by Harvard Business Press. This book was released on 2019-02-26 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you the boss you need to be? You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from your subordinates, from those above you, and from your peers and customers. You're not alone. As Harvard Business School's Linda Hill and manager and executive Kent Lineback reveal in Being the Boss, becoming an effective manager is a painful, difficult journey. It requires trial and error, endless effort, and slowly acquired personal insight. Many managers never complete the journey and instead just learn how to get by. At worst, they become terrible bosses. This essential book, now with a new preface, explains how to avoid that fate by mastering three imperatives: Manage yourself: Learn that management isn't about doing all the work on your own. It's about leading others to accomplish things with you as their guide. Manage your network: Understand how power and influence work in your organization, and build a network of mutually beneficial relationships to navigate your company's complex political environment Manage your team: Create a high-performing "we" out of all the "I's" who report to you. Packed with compelling stories and practical advice, Being the Boss is an indispensable guide not only for first-time managers but for all managers seeking to master the most daunting challenges of leadership.

Book Official Gazette of the United States Patent Office

Download or read book Official Gazette of the United States Patent Office written by USA Patent Office and published by . This book was released on 1899 with total page 2442 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Catalogue of the Museum of Archaeology at Sanchi  Bhopal State

Download or read book Catalogue of the Museum of Archaeology at Sanchi Bhopal State written by Sānchi (India). Museum of Archaeology and published by . This book was released on 1922 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book The Game Animator s Guide to Maya

Download or read book The Game Animator s Guide to Maya written by Michael McKinley and published by John Wiley & Sons. This book was released on 2008-05-05 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ultimate Resource for Professional Game Animators Game animation is a demanding art. Not only do you have to deliver realistic, beautiful animations, but you have to do so under strict real-time, video-game constraints. The Game Animator's Guide to Maya is your focused resource for using Maya to create professional-level game animations for console and PC games. Written by a game industry veteran and featuring interviews with professional animators and artists from around the country, this focused book features specific, detailed, real-world game animation techniques. It's the perfect reference and tutorial for those looking to develop or refine their game animation skills. The enclosed CD features more than $3000 worth of exclusive content, including models, high-resolution textures, animations, concept art, and animation reference videos. It also includes the Maya Personal Learning Edition and project files so you can complete the hands-on tutorials. The Game Animator's Guide to Maya gives you an insider's view of the animation business and teaches the skills necessary to animate everything from characters to vehicles to lip-synching audio. First, you'll get an introduction to the industry and typical game development pipelines, then learn rigging and animation basics before moving on to advanced techniques and the detailed tutorials. Inside, you'll find: * Game Career Guide: Industry information, demo reel advice, job descriptions, game asset pipeline overview * Animation Techniques: detailed explanation of animation terms, techniques, tools, concepts, and editors * Rigging and Animation Setup: IK and FK, joint hierarchies, skeleton controls, constraints, selection handles, and more * True Game Animation: real-world assignments that mimic the day-to-day jobs of professional game animators--walk cycles, run cycles, idle cycles, action sequences, lip-synching to audio, and more

Book Civil Rights Commission Authorization Act of 1978

Download or read book Civil Rights Commission Authorization Act of 1978 written by United States. Congress. Senate. Committee on the Judiciary. Subcommittee on the Constitution and published by . This book was released on 1978 with total page 692 pages. Available in PDF, EPUB and Kindle. Book excerpt: