Download or read book Serious Performance Consulting According to Rummler written by Geary A. Rummler and published by John Wiley & Sons. This book was released on 2007-03-20 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to: Find a viable critical business issue and establish how a project's success will be evaluated. Use a conceptual performance analysis framework to generate hypotheses for gaps in results. Establish the difference between "is" and "should" performance and the find the cause behind it. Specify a solution set that addresses all significant factors that affect the gap in results. "The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience." ?Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa "No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft." ?John Coné, former chief learning officer, Dell Computer, and consultant in organizational learning

Download or read book Improving Performance written by Geary A. Rummler and published by John Wiley & Sons. This book was released on 2012-12-11 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.

Download or read book White Space Revisited written by Geary A. Rummler and published by John Wiley & Sons. This book was released on 2009-12-14 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance. Two decades later, White Space Revisited goes beyond a mere revision of that groundbreaking book and refocuses on the ultimate purpose of organizations, which is to create and sustain value.This book picks up where Improving Performance left off and shares what we have learned about process in the past 15 years since it was published and how the reader (primarily practitioners) can capitalize on these notions in their own pursuit of process excellence. White Space Revisited is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thorough and proven methodology, a set of remarkable working tools for doing process work in a more significant way, and a series of candid observations about the practice of Business Process Management (BPM). The book’s time-tested methods, models, tools, and guidelines serve to align people, process, and technology White Space Revisited includes information on a wealth of vital topics and Describes the difference in impact of focusing on single processes vs. large scale improvements Provides an integrated step-by-step blueprint for designing, implementing, and sustaining process management Offers a detailed methodology for strategic and tactical process definition and improvement Spells out how to leverage the power of IT to optimize organizational performance Shows how to integrate the energy and value of Six Sigma, Process Improvement and Process Management into an effective Process Excellence Group

Download or read book Performance Consulting written by Dana Gaines Robinson and published by Berrett-Koehler Publishers. This book was released on 2015-06 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.

Download or read book Handbook of Human Performance Technology written by James A. Pershing and published by John Wiley & Sons. This book was released on 2006-03-31 with total page 1413 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first two editions of the Handbook of Human Performance Technology helped define the rapidly growing and vibrant field of human performance technology - a systematic approach to improving individual and organizational performance. Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational change, evaluation, instructional design, and motivation, but it also features breakthrough chapters on "performance technology in action" and addresses many new topics in the field, such as certification, Six Sigma, and communities of practice. Boasting fifty-five new chapters, contributors to this new edition comprise a veritable "who's who" in the field of performance improvement, including Geary Rummler, Roger Kaufman, Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana and James Robinson, and many others. Praise for the third edition of the Handbook of Human Performance Technology "If you are in the business of trying to improve organizational performance, this Handbook should be the first place you look for answers to questions about human performance technology." - Joseph J. Durzo, CPT, Ph.D., senior vice president and chief learning officer, Archstone-Smith "This newest edition of the Handbook provides an unparalleled, all-encompassing survey of the latest theory and its practical application in this emergent field. This book is a must-have reference for any professional wishing to systematically improve performance within their organization." - Weston McMillan, CPT, manager, training and development, eBay Inc. "An invaluable, engaging resource for anyone charged with improving workplace performance. It not only provides the background and foundations of our profession, but more importantly, it also provides the most up-to-date descriptions of how to apply HPT to drive results." - Rodger Stotz, CPT, vice president and managing consultant, Maritz Inc. "This book is filled with insights--both for those who are new to the field and also for those who are experienced. It offers concrete advice and examples on how to use HPT to impact business results and how to work successfully within organizations." - Anne Marie Laures, CPT, director, learning services, Walgreen Co. "The Handbook contains many of the secrets for improving the performance of individuals, groups, and organizations." - Robert F. Mager, author, Analyzing Performance Problems and How to Turn Learners On...Without Turning Them Off

Download or read book Handbook of Organizational Performance Volume I written by Douglas Johnson and published by Taylor & Francis. This book was released on 2024-08-30 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers the intersection of behavior analysis and management, including a comprehensive examination of different topics within organizational behavior management. It exemplifies how behavior science can be extended to drive business performance improvements at both the individual level and the organizational level. Featuring some of the top researchers and consultants from across the globe, Volume I: covers topics from a historical foundation. demonstrates how the basic foundations of research, principles, and philosophy derived from behavior analysis relates to employee and organizational behavior. comes with a new epilogue and is supplemented by review questions. is an indispensable resource for instructors, practitioners and students of organizational behavior management. Each chapter in this volume is written as an introduction to its topic, thus making the book an ideal resource for students of business and behavior wanting to learn more about how various management tools can draw out and reward the best in employees. The chapters in this book were originally published in the Journal of Organizational Behavior Management.

Download or read book Needs Assessment for Organizational Success written by Roger Kaufman and published by Association for Talent Development. This book was released on 2013-02-25 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This valuable title links the fundamental training design technique of a needs assessment as a basis for all organizational improvement initiatives. Based on an Organizational Elements Model (OEM),authors Kaufman and Guerra-Lopez approach fully complete needs assessment as including not just needs and wants, but also societal value. Incorporating the model to add to the traditional ADDIE design process, this book provides new insight in managing the needs assessment process to structure performance improvement across all aspects of measurement and supportive decision-making tools.

Download or read book Performance Architecture written by Roger Addison and published by John Wiley & Sons. This book was released on 2009-03-30 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance ARCHITECTURE The Art and Science of Improving Organizations is a hands-on guide to real world techniques for improving performance within the workplace. This important book explores the Human Performance Technology Landscape model that was presented in the bestselling book, the third edition of Handbook of Performance Technology. Framed by the Landscape model and supported by other proven models and tools, the book provides effective structures for anyone who needs to develop their performance improvement skills and knowledge and achieve results. A cutting-edge resource, this book draws on the experiences of the authors in combination with the work of notables in human performance technology, including Geary Rummler, Don Tosti, Judith Hale, Dale Brethower, Roger Kaufman, and many others. The authors identify and demonstrate how performance at three levels (worker: individual/team, work: process/practice, workplace: organization) impacts results in organizations. They also show how to scale performance improvement activities and apply them successfully to projects or initiatives of various sizes. "This is an excellent, practical guide to the field of Human Performance Technology, communicated in straightforward language. The authors have given a broad audience access to solid, research-based methods and tools for improving the performance of people at any and all levels of organizations." CARL BINDER, CPT, PhD, senior partner, Binder Riha Associates "Performance Architecture gives you concrete ideas about how to improve performance in the workplace. Adding it to your library is a must." JUDITH HALE, CPT, Ph.D., Hale Associates

Download or read book Business Process Change written by Paul Harmon and published by Morgan Kaufmann. This book was released on 2019-02-28 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation. - Covers Business Process Management Systems and the integration of process redesign and Six Sigma - Explores how different process elements fit together, including the human aspects of process redesign - Presents best-practice methodologies that can be applied and tailored to an organization's specific needs - Offers invaluable, detailed case studies demonstrating how these key methods are implemented

Download or read book Organizational Learning Communities written by Andy Lancaster and published by Kogan Page Publishers. This book was released on 2024-06-03 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learning communities transform organizations through sharing knowledge, spearheading practice, solving problems, seeding innovation and supercharging development. So how can you develop a culture of learning in your organization? Organizational Learning Communities answers this question and explains how and why this approach can improve individual employee performance and drive overall business results. Written by a leading voice in the learning profession, this book contains everything that Learning and Development (L&D) practitioners need to know to successfully embed learning communities in their organizations. Following the 7Cs model of Cause, Culture, Conditions, Cadence, Content, Contributions and Credit, the book establishes the key factors that underpin thriving learning communities as well as the benefits of social and collaborative learning in the company. This practical guide establishes strategies to drive community impact and report success to stakeholders, drawing widely on evidence-based research and real-world examples. Each chapter ends with reflective questions to support transfer to the reader's context. This is essential reading for those involved in facilitating learning communities, or planning on pioneering one, to empower their organization's productivity and performance.

Download or read book Nine Practices of 21st Century Leadership written by Gary A. DePaul and published by CRC Press. This book was released on 2022-07-22 with total page 423 pages. Available in PDF, EPUB and Kindle. Book excerpt: Near the end of the 20th Century, the leadership concept radically evolved away from the traditional concept of accomplishing work through others. Unfortunately, too many professionals unconsciously still have faulty traditional assumptions that can get them, their teams, and their organizations in trouble. The author has researched the evolution of leadership and summarizes seven contemporary principles, twenty-six underlying leadership beliefs, and nine crucial practices of 21st Century Leadership. While too many leadership books focus on qualities, DePaul explains specific behaviors for practicing leadership. The second edition includes new research about leadership and leadership development. With the pandemic, organizations have had to rely more on effective leadership to build high-performing teams, often at a distance. Training departments have had to radically update how they develop employees at all levels, and executive coaches have transitioned to virtual client support. With all these environmental changes as well as new social pressures on organizations to embrace diversity, equity, and inclusion, organizations need to change how they lead and avoid allowing their culture to develop by chance.

Download or read book Strategic Business Partner EasyRead Super Large 18pt Edition written by and published by ReadHowYouWant.com. This book was released on with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Sources of Behavioral Variance in Process Safety written by Timothy D. Ludwig and published by Routledge. This book was released on 2019-12-18 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Process safety management seeks to establish a multi-level system to assess, document, maintain, and inspect equipment and work practices integral in controlling highly toxic and/or reactive materials. In a highly engineered environment, any variance can set off a chain of events that increases the probability of a process safety incident as violent as an explosion. Human behavior is often the biggest source of this variance, but it can also be the biggest asset for process safety management. Process industries are looking to understand sources of behavioral variance and build better processes based on sound behavioral science. Because of this clear link between behavior and process safety performance, the behavior science community has been challenged to research the behavioral root causes leading to variation that threaten process safety; create and evaluate behavioral interventions to mitigate this variation; and identify the system factors that would influence the behaviors necessary to promote process safety. This book seeks to translate behavior analysis into practical systems that can help reduce human suffering from catastrophic process safety events. All of the chapters in this book were originally published in the Journal of Organizational Behavior Management.

Download or read book Strategic Business Partner written by Dana Gaines Robinson and published by ReadHowYouWant.com. This book was released on 2009-01-09 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt: You'll note our reference to Human Resources and the term HR. We are viewing this area in its broadest sense, inclusive of the HR, Learning, and OD disciplines practiced today. Essentially, this book is written for people who work in the people side of any organization-for profit, not-for-profit, and public. This book is written from the perspective of someone who works within an organization, whether that organization is small or large. However, most of the techniques and practices are relevant to those individuals who work externally in a consultative role.

Download or read book ASTD Handbook for Workplace Learning Professionals written by Elaine Biech and published by American Society for Training and Development. This book was released on 2008-05-01 with total page 845 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here's the ""must have"" reference book for anyone involved in training, human resources development, and workplace learning. Published by the most trusted name in the industry, ""The ASTD Handbook for Workplace Learning Professionals"" is a required tool for all learning professionals. This practical ""go to"" resource is a new contribution to the field, comprising 50+ chapters, each authored by renowned industry practitioners. The handbook offers the most up-to-date methodologies and practices covering the entire range of the training and development profession and also includes valuable worksheets and tools on a companion CD-ROM.

Download or read book Handbook of Improving Performance in the Workplace The Handbook of Selecting and Implementing Performance Interventions written by Ryan Watkins and published by John Wiley & Sons. This book was released on 2009-12-09 with total page 944 pages. Available in PDF, EPUB and Kindle. Book excerpt: HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 2: Selecting and Implementing Performance Interventions In this groundbreaking volume, leading practitioners and scholars from around the world provide an authoritative review of the most up-to-date information available on performance interventions, all presented within a holistic framework that helps ensure the accomplishment of significant results. Addressing more than 30 performance interventions, with such varied topics as Incentive Systems, e-Learning, Succession Planning and Executive Coaching, this volume guides readers through the development of comprehensive performance improvement systems. Each chapter illustrates in practical terms how to select, plan, implement, and manage performance interventions, as well as how to evaluate their results. Through best practices research, comparative analysis, illustrative case studies from around the world, and editorial guidance on how to link together diverse interventions, the handbook is an important guide for achieving desired results in the workplace and beyond. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three main areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.

Download or read book Performance Evaluation written by Ingrid J. Guerra-López and published by John Wiley & Sons. This book was released on 2017-07-27 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement.