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Book Sense and Respond

Download or read book Sense and Respond written by Jeff Gothelf and published by Harvard Business Review Press. This book was released on 2017-02-07 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The End of Assembly Line Management We’re in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people’s behavior in real time, communicate internally at extraordinary speed, and innovate continuously. These new, software-driven technologies are transforming the way companies interact with their customers, employees, and other stakeholders. This is no mere tech issue. The transformation requires a complete rethinking of the way we organize and manage work. And, as software becomes ever more integrated into every product and service, making this big shift is quickly becoming the key operational challenge for businesses of all kinds. We need a management model that doesn’t merely account for, but actually embraces, continuous change. Yet the truth is, most organizations continue to rely on outmoded, industrial-era operational models. They structure their teams, manage their people, and evolve their organizational cultures the way they always have. Now, organizations are emerging, and thriving, based on their capacity to sense and respond instantly to customer and employee behaviors. In Sense and Respond, Jeff Gothelf and Josh Seiden, leading tech experts and founders of the global Lean UX movement, vividly show how these companies operate, highlighting the new mindset and skills needed to lead and manage them—and to continuously innovate within them. In illuminating and instructive business examples, you’ll see organizations with distinctively new operating principles: shifting from managing outputs to what the authors call “outcome-focused management”; forming self-guided teams that can read and react to a fast-changing environment; creating a learning-all-the-time culture that can understand and respond to new customer behaviors and the data they generate; and finally, developing in everyone at the company the new universal skills of customer listening, assessment, and response. This engaging and practical book provides the crucial new operational and management model to help you and your organization win in a world of continuous change.

Book Sense and Respond

Download or read book Sense and Respond written by S. Parry and published by Springer. This book was released on 2005-05-31 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors argue that lean production should be driven by the desire to achieve optimal customer service by sensing and responding to the customer. The customer is at the centre of the process and the organisation needs to respond in a holistic way so that the customer can impact on the design and delivery of products and processes. The book is based upon substantial research and practice by leading practitioners and heralds a paradigm shift in thinking on these issues.

Book Sense   Respond

    Book Details:
  • Author : Stephen P. Bradley
  • Publisher : Harvard Business Press
  • Release : 1998
  • ISBN : 9780875848358
  • Pages : 339 pages

Download or read book Sense Respond written by Stephen P. Bradley and published by Harvard Business Press. This book was released on 1998 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers a resource for business executives seeking to capture maximum value from information technology by drawing on a wide range of company and industry examples

Book Lean UX

    Book Details:
  • Author : Jeff Gothelf
  • Publisher : "O'Reilly Media, Inc."
  • Release : 2016-09-12
  • ISBN : 1491953578
  • Pages : 205 pages

Download or read book Lean UX written by Jeff Gothelf and published by "O'Reilly Media, Inc.". This book was released on 2016-09-12 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: UX design has traditionally been deliverables-based. Wireframes, site maps, flow diagrams, content inventories, taxonomies, mockups helped define the practice in its infancy.Over time, however, this deliverables-heavy process has put UX designers in the deliverables business. Many are now measured and compensated for the depth and breadth of their deliverables instead of the quality and success of the experiences they design. Designers have become documentation subject matter experts, known for the quality of the documents they create instead of the end-state experiences being designed and developed.So what's to be done? This practical book provides a roadmap and set of practices and principles that will help you keep your focus on the the experience back, rather than the deliverables. Get a tactical understanding of how to successfully integrate Lean and UX/Design; Find new material on business modeling and outcomes to help teams work more strategically; Delve into the new chapter on experiment design and Take advantage of updated examples and case studies.

Book Lean UX

    Book Details:
  • Author : Jeff Gothelf
  • Publisher : "O'Reilly Media, Inc."
  • Release : 2013-03-15
  • ISBN : 1449311652
  • Pages : 152 pages

Download or read book Lean UX written by Jeff Gothelf and published by "O'Reilly Media, Inc.". This book was released on 2013-03-15 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: User experience (UX) design has traditionally been a deliverables-based practice, with wireframes, site maps, flow diagrams, and mockups. But in today’s web-driven reality, orchestrating the entire design from the get-go no longer works. This hands-on book demonstrates Lean UX, a deeply collaborative and cross-functional process that lets you strip away heavy deliverables in favor of building shared understanding with the rest of the product team. Lean UX is the evolution of product design; refined through the real-world experiences of companies large and small, these practices and principles help you maintain daily, continuous engagement with your teammates, rather than work in isolation. This book shows you how to use Lean UX on your own projects. Get a tactical understanding of Lean UX—and how it changes the way teams work together Frame a vision of the problem you’re solving and focus your team on the right outcomes Bring the designer’s tool kit to the rest of your product team Break down the silos created by job titles and learn to trust your teammates Improve the quality and productivity of your teams, and focus on validated experiences as opposed to deliverables/documents Learn how Lean UX integrates with Agile UX

Book Lean Vs  Agile Vs  Design Thinking

Download or read book Lean Vs Agile Vs Design Thinking written by Jeff Gothelf and published by Sense & Respond Press LLC. This book was released on 2017-10 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt: As companies evolve to adopt, integrate, and leverage software as the defining element of their success in the 21st century, a rash of processes and methodologies are vying for their product teams' attention. In the worst of cases, each discipline on these teams -- product management, design, and software engineering -- learns a different model. This short, tactical book reconciles the perceived differences in Lean Startup, Design Thinking, and Agile software development by focusing not on rituals and practices but on the values that underpin all three methods. Written by Jeff Gothelf, the co-author of the award-winning Lean UX and Sense & Respond, the tactics in this book draw on Jeff's years of practice as a team leader and coach in companies ranging from small high-growth startups to large enterprises. Whether you're a product manager, software engineer, designer, or team leader, you'll find practical tools in this book immediately applicable to your team's daily methods.

Book Goals for Agile Teams

    Book Details:
  • Author : Felipe Castro
  • Publisher :
  • Release : 2018-04-15
  • ISBN : 9780999476949
  • Pages : pages

Download or read book Goals for Agile Teams written by Felipe Castro and published by . This book was released on 2018-04-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Ethical Product Development

Download or read book Ethical Product Development written by Pavani Reddy and published by . This book was released on 2020-08-04 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: Product development teams today face an increasingly complex set of ethical problems. How do we protect user privacy? With whom should we partner? Who do we welcome into our online communities? How do we ensure online fairness? How do we keep our users safe? Too often, the first time we consider questions like these is after a complaint in the market--a painful and expensive starting point. At that point, all we can do is react. Instead, it's possible to take a pro-active approach, baking an ethical framework into our product development process. This book is a how-to guide that shows product leaders how to construct and apply a product code of ethics, to roll out the best possible solution, stay above the legal low bar and work with their extended team, including their customers, to raise and meet a higher bar. "Companies are beginning to understand why innovation must be practiced responsibly. What leaders need now is the 'how': actionable, expert advice on embedding ethical practices directly into the product development process. This book is a great place to start." Cennydd Bowles, Designer - Futurist - Director, NowNext - the ethical design and futures studio

Book Adaptive Enterprise

Download or read book Adaptive Enterprise written by Stephan H. Haeckel and published by Harvard Business Press. This book was released on 1999-06-15 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adaptive Enterprise outlines the new sense-and-respond business model that helps companies anticipate, adapt, and respond to continually changing customer needs. Author Stephan Haeckel shows how large, complex organizations can adapt in a systematic way to the unpredictable demands of rapid, relentless change--if the organization is designed and managed as an adaptive system. In fact, the only kind of strategy that makes sense in the face of change is a strategy to become adaptive. Haeckel maps out a step-by-step plan that firms can use to transform themselves into a new type of organization, one where change is not a problem to be solved but rather a source of energy, growth, and value. Adaptive Enterprise is both a new way of thinking about business and a prescription for leadership of post-industrial organizations. It is, as Adrian Slywotsky says in his foreword, "a book that will influence the influencers of business thought."

Book OKRs At The Center

    Book Details:
  • Author : Sonja Mewes
  • Publisher :
  • Release : 2020-04-14
  • ISBN :
  • Pages : 98 pages

Download or read book OKRs At The Center written by Sonja Mewes and published by . This book was released on 2020-04-14 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies today are using OKRs-Objectives and Key Results-to improve the way they set and work with goals. Along the way, they discover something else: changing the way you work with goals can lead to other changes. Changes in how you plan work, how you lead and reward people, how you make decisions, how you budget, and so much more.In short, if you really, sincerely start pursuing goal- setting in a new way, you will discover that goals live at the center of everything you do. What's exciting about this is where it leads: Changing how you work with goals has the potential to drive ongoing change and bring new ways of working to the whole organization. That's what this book is about: how goals live at the center of your organizational system and how you can leverage their potential for organizational development by adopting OKRs in an intentional way.This short, practical book includes case studies, examples, and practical guidance to help you get started on your own OKR journey.Written by Natalija Hellesoe and Sonja Mewes, who bring their extensive experience working OKRs in companies of all sizes. Natalija and Sonja are trainers, coaches, and change agents. They work with companies at different stages of the their OKR journeys-from first "know-how" workshops to OKR Practitioner coaching and organizational development."This book is a great explanation of how to set and deploy OKRs to improve your business. Whereas other books paint a rosy picture of best-case scenario for setting and deploying OKRs, this one focuses on reality. Many companies will see themselves in this book and be able to harness the practical advice in the book to fix their current scenarios and thrive. Highly recommended for every business that's trying to find focus and define impact." - Melissa Perri, author "Escaping The Build Trap"

Book Outcomes Over Output

Download or read book Outcomes Over Output written by Joshua Seiden and published by Independently Published. This book was released on 2019-04-08 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A project has to have a goal, otherwise, how do you know you're done? In the old days of engineering, setting project goals wasn't that hard. But when you're making software products, done is less obvious. When is Microsoft Word done? When is Google done? Or Facebook? In reality, software systems are never done. So then how do we give teams a goal that they can work on? Mostly, we simply ask teams to build features-but features are the wrong way to go. We often build features that create no value. Instead, we need to give teams an outcome to achieve. Setting goals as outcomes sounds simple, but it can be hard to do in practice. This book is a practical guide to using outcomes to guide the work of your team"--Publisher's website.

Book Culture of Safety

    Book Details:
  • Author : Alla Weinberg
  • Publisher :
  • Release : 2020-12-15
  • ISBN :
  • Pages : 70 pages

Download or read book Culture of Safety written by Alla Weinberg and published by . This book was released on 2020-12-15 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: Safety. You, like all humans, have a hardwired biological need for it. This is why you're reading the description of this book. Your body and brain were drawn to the word-safety. Unfortunately, most of us don't feel a sense of safety at work, and when we don't feel safe our operating IQ drops by half. Yes, half. Without safety, we literally can't think, collaborate or innovate. Yet in times of constant change and increasing complexity, building a culture of safety is an imperative for organizational survival. In these pages, you will learn how to build a culture of safety in your organization. It starts with understanding the three types of safety, then shifting your leadership from fear to safety, and finally implementing specific practices to build safety in your team and organization. With the help of neuroscience, immediately applicable exercises, and step-by-step practices, all leaders will be able to begin building a culture of safety.

Book The Sense of an Ending

    Book Details:
  • Author : Julian Barnes
  • Publisher : Vintage
  • Release : 2011-10-05
  • ISBN : 0307957330
  • Pages : 158 pages

Download or read book The Sense of an Ending written by Julian Barnes and published by Vintage. This book was released on 2011-10-05 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: BOOKER PRIZE WINNER • NATIONAL BESTSELLER • A novel that follows a middle-aged man as he contends with a past he never much thought about—until his closest childhood friends return with a vengeance: one of them from the grave, another maddeningly present. A novel so compelling that it begs to be read in a single setting, The Sense of an Ending has the psychological and emotional depth and sophistication of Henry James at his best, and is a stunning achievement in Julian Barnes's oeuvre. Tony Webster thought he left his past behind as he built a life for himself, and his career has provided him with a secure retirement and an amicable relationship with his ex-wife and daughter, who now has a family of her own. But when he is presented with a mysterious legacy, he is forced to revise his estimation of his own nature and place in the world.

Book What a Plant Knows

    Book Details:
  • Author : Daniel Chamovitz
  • Publisher : Macmillan
  • Release : 2012-05-22
  • ISBN : 0374288739
  • Pages : 192 pages

Download or read book What a Plant Knows written by Daniel Chamovitz and published by Macmillan. This book was released on 2012-05-22 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explores the secret lives of various plants, from the colors they see to whether or not they really like classical music to their ability to sense nearby danger.

Book What CEOs Need to Know about Design

Download or read book What CEOs Need to Know about Design written by Audrey Crane and published by . This book was released on 2019-12-07 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: As a leader, you've heard that design is important, and you believe it. But you may not know what you need to know about it, how to buy it, and how to manage it. This is the book for you."The strongest companies I work with use design as their secret weapon. This short primer makes it not such a secret any more. If how to leverage and lead design is still a secret to your company, buy this book." - Jeff Patton"If you're the CEO of a technology-powered company, you owe it to your customers, your employees and your investors to learn the power and potential of professional product design. Audrey has been there since the start of the Internet and has worked with countless companies, product teams, and executive teams to leverage the value of product design." -Marty Cagan

Book The Instant Survivor

Download or read book The Instant Survivor written by Jim Moorhead and published by Greenleaf Book Group. This book was released on 2012-02-22 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Simple, Proven Technique for Overcoming Any Crisis When a person is distracted by professional and personal crises, he or she works less productively, delivers poor results, and suffers from poor health. Yet employees and their managers are not equipped to resolve these crises effectively, which drag down otherwise valuable people and hurt the organization. As a partner in a leading Washington law firm who is a crisis management veteran, Jim Moorhead has spent decades helping Fortune 500 companies and individuals survive crises. Drawing from his years of experience, he has devised a simple, actionable process based on proven business practices that will enable managers to resolve personal crises at any level of any organization. You will instantly grasp the power of this four-step survival process: stay frosty, secure support, stand tall, and save your future. In addition to detailing how to use crisis management plans and other business tools, the author presents readers with personal stories of individual survivors. In-depth profiles of Good Morning America anchor Robin Roberts, former Boston Red Sox manager Terry "Tito" Francona, and other well-known personalities provide a fascinating exploration of what survival really means. You will find satisfying solutions to professional and personal crises as you and your people become Instant Survivors.

Book Comic Sense

Download or read book Comic Sense written by Nancy Mucklow and published by . This book was released on 2010 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: If common sense is so common, why don't I have it? Come explore the invisible world of common sense and its often hilarious connection to real life! Comic Sense shows what's common - and what's comic - about sense. Nancy Mucklow, creator of the sensory team approach to sensory processing, uses comics to reveal the hidden patterns behind social reasoning. Instead of listing rules and blunders, Mucklow takes you behind the scenes to discover what everyone else seems to know. The result is a new way of looking at the social world.You'll learn: How to be aware - What people assume - What people expect - How to predict - How to prioritize - How to take action. With over 300 illustrations, Comic Sense is a unique and engaging book-anessential social skills tool for anyone who thinks in pictures.