Download or read book SAP Solution Manger Service Desk Functionality and Implementation written by Matthias Friedrich and published by SAP PRESS. This book was released on 2008-05-01 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: This in-depth guidebook is your ideal companion for implementing service desk projects using SAP Solution Manager 4.0. Its process-oriented description of the Service Desk function, and detailed instructions on implementing the service desk process in your enterprise, are based on a sample representative enterprise and are specifically designed to help you hit the ground running with this important technology. The process modelling is directly followed by a highly detailed look at its practical implementation, with many tips and trick to help you avoid costly mistakes during implementation. Within the pages of this invaluable resource, you'll also learn about all of the specific functions in greater detail, including the solution database, and the bidirectional and web interfaces, plus much more.
Download or read book SAP Solution Manager 7 0 Service Desk written by Matthias Friedrich and published by . This book was released on 2010 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book SAP Solution Manager 7 0 Service Desk written by Matthias Friedrich and published by . This book was released on 2010 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book SAP Solution Manager written by Marc O. Schäfer and published by SAP Press. This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique book helps administrators and IT managers to quickly understand the full functionality of SAP Solution Manager, release 4.0. Readers get a thorough introduction in the areas of Implementation and Operations, especially in the scenarios Project Management, Service Desk, Change Request Management, and the brand new function Diagnostics (root cause analysis). The integration capabilities with third-party tools from the areas of Help Desk and Modelling, as well as the relation between the functionality and ITIL Application Management are also dealt with in detail. The book is based on the latest information derived from the ramp-up experience of release 4.0, and makes extensive use of invaluable customer success stories. Highlights include: SAP Solution Manager and ITIL Support in the Application Management Phases End-to-End Solution Support Change Request Management Solution Monitoring and Reporting Solution Manager Diagnostics (Root Cause Analysis) Issue Management and Service Desk Roadmaps and Implementation Content Test Support and E-Learning Management Planning and Delivery of SAP Services Integration of Third Party Tools
Download or read book SAP Solution Manager for SAP S 4HANA written by Marc O. Schäfer and published by SAP PRESS. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you moving to SAP S/4HANA? Learn how SAP Solution Manager 7.2 can smooth your path Readiness checks? Check. Custom code management? Check. Automated testing? Check. Explore deployment best practices and the fully supported SAP Activate, along with other essential SolMan functionality. Whether you're deploying SAP S/4HANA with SAP SuccessFactors, SAP Ariba, or as a standalone system, SolMan 7.2 will give you the tools you need Custom Code and Data Volume Management Explore how to identify and manage custom code and get the skills to handle large volumes of data during a transition to SAP S/4HANA. SAP Activate and SAP Best Practices See how an SAP S/4HANA implementation works using the SolMan-supported SAP Activate methodology and discover how SAP Best Practices ensure an efficient and seamless migration. Readiness Checks and Testing Understand how SolMan cuts problems off at the source using readiness checks before a migration and testing tools after it's completed. Highlights: SAP Solution Manager 7.2 SAP S/4HANA Custom code management Data volume management SAP Activate Solution documentation Change control management Testing Business processes analysis SAP Best Practices
Download or read book Change Request Management with SAP Solution Manager written by Matthias Friedrich and published by SAP PRESS. This book was released on 2009-07 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you re tired of managing change requests in Microsoft Excel lists or sending transport releases via email, this practical guide is the book for you With detailed coverage of both the basic and extended configuration of Change Request Management within SAP Solution Manager, you'll quickly master all the methods and tools needed to systematically implement changes to SAP systems. In addition, you ll learn about important topics such as enhanced Transport Management (CTS+), Transport Strategies, Conditions, and Quality Gate Management. Change Request Management from A to Z: Discover best practices and little-know secrets for step-by-step technical configuration, creation of projects, and monitoring and administration. Practical Implementation: Familiarize yourself with numerous real-world areas of use: roles and activities, urgent correction, retrofit process, hot news, change tracking, configuration of work centers, and much more. ITIL in Real Life: Find practical tips and advice for implementing the Change Management process according to ITSM/ITIL.The Ideal Companion for all Project Phases: Learn how best to plan for a Change Request Management project, and continue to use this book as a reference for ongoing development and post-implementation optimization. Cross-Release Coverage: Based on the Enterprise Edition of SAP Solution Manager, almost all functions described can also be used for the standard edition (Release 7.0 SPS18).
Download or read book IT Service Management in SAP Solution Manager written by Nathan Williams and published by SAP PRESS. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stay ahead of the curve with IT Service Management (ITSM)! This comprehensive guide provides everything youll need to work effectively with the latest versions of ChaRM and Application Incident Management (the new Service Desk).
Download or read book SAP Solution Manager Enterprise Edition written by Marc O. Schäfer and published by SAP PRESS. This book was released on 2009 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new edition of this best seller explains how SAP Solution Manager supports application management professionals (project managers and project teams, quality managers, and administrators) during the entire life cycle of SAP solutions. The book begins with a detailed overview of the innovative support concept, ”SAP Enterprise Support,” and provides readers with comprehensive coverage of all functional areas of SAP Solution Manager. Readers benefit from expert insights into the newest topics such as work centres and the Run SAP methodology. Then, explore how to use SAP Solution Manager for requirements analysis, design, set-up and configuration, deployment, operations, and optimising your solution. Throughout the book you’ll find in-depth usage examples with corresponding screenshots that highlight all key functions, including monitoring, service desk, change request management, root cause analysis, reporting, and the new quality management concept. In addition, you’ll gain practical knowledge that you can leverage immediately from an entirely new chapter on the SAP ecosystem, complemented by insightful customer reviews.
Download or read book SAP Solution Manager 7 2 System Configuration Certification Guide written by Jereme Swoboda and published by SAP PRESS. This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make the grade with this SAP Solution Manager 7.2 certification study guide! From installation and configuration to monitoring and management, this guide will review the key technical and functional knowledge you need to pass your exam with flying colors. Explore test methodology, key concepts for each topic area, and practice questions and answers to solidify your knowledge. Your path to SAP Solution Manager certification begins here! a. Test Structure Prepare with up-to-date information on each topic covered in the C_SM100_7205 exam, including SAP Solution Manager architecture, configuration, monitoring, and more. b. Core Content Review major subject areas like system and application monitoring, landscape design, process management, and job management. Then dial in with important terminology, and key takeaways for each subject. c. Q&A After reviewing each chapter, test your skills with in-depth questions and answers for each section and improve your test-taking skills. 1) C_SM100_7205 2) Configuration 3) Architecture 4) Lifecycle management 5) Landscape management 6) Monitoring 7) Maintenance 8) Process and job management 9) SAP EarlyWatch Alert
Download or read book Monitoring and Operations with SAP Solution Manager written by Lars Teuber and published by SAP PRESS. This book was released on 2013-11-25 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Skip the hypothetical discussions of what SAP Solution Manager doesget real-life, technical knowledge that will help you monitor your systems and analyze your business processes today! With release 7.1, say goodbye to CCMS and welcome an array of new options and possibilities to monitor issues across the system landscape.
Download or read book Service Level Management written by Vital Anderhub and published by SAP PRESS. This book was released on 2006 with total page 85 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new guide describes the implementation of Service Level Management with SAP technology. Developed from the practice of SAP Global Support, this invaluable guide provides readers with missioncritical background information on Service Level Reporting and provides exclusive tips for establishing sensible Key Performance Indicators in SAP operations. In addition, an entire chapter is devoted to providing extensive practical guidance for the implementation of these requirements, using SAP Solution Manager 4.0.
Download or read book SAP Cloud ALM written by Matthias Friedrich and published by SAP Press. This book was released on 2024 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Optimize your ALM practices with SAP Cloud ALM! Get started by deploying SAP Cloud ALM, defining your project scope, and exploring the tools you'll use. Walk through process management, requirements management, and fit-to-standard workshops. Create and execute tests and then deploy your project, focusing on release and change management features. Follow a continuous example throughout this guide to ensure your SAP Cloud ALM projects run smoothly! Highlights include: 1) Deployment 2) SAP Activate 3) Agile methodology 4) Project scope 5) Process management 6) Requirements management 7) Test management 8) Change enablement 9) Operations 10) Extensions 11) Integration
Download or read book SAP Solution Manager Practical Guide written by Steve Christian and published by SAP PRESS. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this hands-on guide to SAP Solution Manager (SolMan) 7.2, you'll find everything you need to maintain your SAP landscape First get a handle on basic concepts, see how to upgrade to 7.2, and configure your solution. Then dive into key functionality: monitoring, business process documentation, change control management, IT service management, testing, and more. Round out your skills with information on security and real-world case studies Highlights: -Upgrading to 7.2 -Configuration -Monitoring tools -Business process documentation -Quality Gate Management -Change Request Management (ChaRM) -Requirements management -IT Service Management (ITSM) -IT project and portfolio management -Testing -Business Process Operations -Security
Download or read book Testing SAP Solutions written by Markus Helfen and published by SAP PRESS. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: No Go-live without testing! But how do you make sure that your tests are comprehensive and deliver valid results? This complete guide to test planning and test execution answers all of your questions. Not only will you learn the basics for a test strategy and a test methodology that fits the requirements of your solution, you will also understand functionality and usage of all the tools SAP and their partners provide for testing: Extensive, practical chapters on the most important tools, SAP Solution Manager and eCATT, as well as substantial introductions to TDMS, HP Quality Center, and SAP LoadRunner show exactly how to perform functional and performance tests. In addition, for each tool youll find a real-life project report from a renowned SAP customer.
Download or read book SAP HANA 2 0 written by Denys Van Kempen and published by SAP PRESS. This book was released on 2019 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enter the fast-paced world of SAP HANA 2.0 with this introductory guide. Begin with an exploration of the technological backbone of SAP HANA as a database and platform. Then, step into key SAP HANA user roles and discover core capabilities for administration, application development, advanced analytics, security, data integration, and more. No matter how SAP HANA 2.0 fits into your business, this book is your starting point. In this book, you'll learn about: a. Technology Discover what makes an in-memory database platform. Learn about SAP HANA's journey from version 1.0 to 2.0, take a tour of your technology options, and walk through deployment scenarios and implementation requirements. b. Tools Unpack your SAP HANA toolkit. See essential tools in action, from SAP HANA cockpit and SAP HANA studio, to the SAP HANA Predictive Analytics Library and SAP HANA smart data integration. c. Key Roles Understand how to use SAP HANA as a developer, administrator, data scientist, data center architect, and more. Explore key tasks like backend programming with SQLScript, security setup with roles and authorizations, data integration with the SAP HANA Data Management Suite, and more. Highlights include: 1) Architecture 2) Administration 3) Application development 4) Analytics 5) Security 6) Data integration 7) Data architecture 8) Data center
Download or read book Computerworld written by and published by . This book was released on 1998-01-12 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
Download or read book InfoWorld written by and published by . This book was released on 2004-03-01 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
