Download or read book Researching the Effectiveness of the Balanced Scorecard by Using the Process Perspective A Research Proposition written by Sanjay Kumar and published by . This book was released on 2013 with total page 21 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Balanced Scorecard (BSC) was introduced to the general public by Kaplan and Norton in 1992. Over the last two decades, it has evolved from an improved Performance Measurement System to a Comprehensive Performance Management System. Its use has spread globally and it has become an important constituent in modern management practices. Yet, it has delivered mixed results to the organizations adopting it. Researchers are still trying to uncover the reasons for this and develop a better understanding on how to improve the effectiveness of adopting the BSC. This article describes how applying the proper 'research process perspective' could lead to a better understanding. It establishes the premise that the decision to adopt the BSC by an organization is a strategic decision. It further develops the proposition that the insights from research on strategic decision making processes can be utilized to evaluate the actual processes used in adopting the BSC. It is suggested that research based on these propositions could help to uncover some of the relevant factors involved in improving the effectiveness of the BSC. This paper first looks at the importance of BSC in the contemporary business environment, then looks at the problem with the outcome of the adoption of the BSC and finally proposes using insights from the strategy decision making process in tackling this problem. It ends with the Research Hypotheses.
Download or read book Researching the Effectiveness of the Balanced Scorecard by Using the Process Perspective 2 written by Sanjay Kumar and published by . This book was released on 2014 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first part of a research proposal for researching the effectiveness of the Balanced Scorecard (BSC) based on using the process perspective was developed in an earlier article ('http://ssrn.com/abstract=2368919' http://ssrn.com/abstract=2368919). It had described how applying a 'process' perspective, instead of a 'variance' perspective, could lead to a better understanding of the underlying mechanisms that give rise to the variable consequences on the adoption of the BSC. It had developed the proposals for some research hypotheses to be tested. This article develops the BSC Process Model based on these 'process perspectives', describes how to operationalize the constructs in the Model and the design of a Questionnaire to test these Hypotheses. It then describes the result of a survey of users of BSC in India and draws some conclusions based on the findings (the 'how's and 'why's of variable consequences). The factors identified include poor motivation for using the BSC, lack of belief in Consultants, lack of understanding of causality amongst measures used, lack of use of incentive schemes based on BSC and the neglect of national culture. A third article will describe how by applying the PLS-SEM approach some of the relevant processes and factors involved in 'how to' improve the effectiveness of the BSC can be uncovered.
Download or read book Researching the Effectiveness of the Balanced Scorecard from the Process Perspective 3 written by Sanjay Kumar and published by . This book was released on 2014 with total page 47 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two earlier articles ('ht ...
Download or read book The Balanced Scorecard written by Robert S. Kaplan and published by . This book was released on 2005 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Alignment written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 2006 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to align all organisational units to the organisational strategy. Amplifies the ideas in the Balanced Scorecord and Strategy Maps.
Download or read book The Balanced Scorecard written by Robert S. Kaplan and published by Harvard Business Review Press. This book was released on 1996-08-02 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.
Download or read book Balanced Scorecard Step by Step written by Paul R. Niven and published by John Wiley & Sons. This book was released on 2002-10-15 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performance management and the Balanced Scorecard, and focuses on guiding a team through the step-by-step development and ongoing implementation of a Balanced Scorecard system. Corporations, public sector agencies, and not for profit organizations have all reaped success from the Balanced Scorecard. This book supplies detailed implementation advice that is readily applied to any and all of these organization types. Additionally, it will benefit organizations at any stage of Balanced Scorecard development. Regardless of whether you are just contemplating a Balanced Scorecard, require assistance in linking their current Scorecard to management processes, or need a review of their past measurement efforts, Balanced Scorecard Step by Step provides detailed advice and proven solutions.
Download or read book ICAESS 2023 written by Sugeng Riadi and published by European Alliance for Innovation. This book was released on 2023-12-19 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: We take great pleasure in presenting the proceedings of the fifth edition of the International Conference on Applied Economics and Social Science (ICAESS), 2023, held on the 7th of November 2023 in Batam. The conference envisions a future where economic prosperity and environmental well-being are harmonized. By fostering interdisciplinary collaborations, it aims to unite environmental experts, technologists, and policymakers in crafting holistic solutions. The theme of ICAESS 2023 was “Harmonizing Green Economy, Sustainable Development, and Digitalization for a Thriving Future”. The technical program for ICAESS 2023 comprised 37 full papers, boasting an acceptance rate of 45%. The conference tracks included: Track 1-Economics; Track 2-Accounting; Track 3- Managements; and Track 4-Social Sciences. In conjunction with the outstanding technical paper presentations, the technical program featured two keynote speeches, one direct invited talk, and one online invited talk presentation. The distinguished speakers for the keynote speeches were TS Dr. Nurulizwa Binti Abdul Rashid from Universiti Teknikal Malaysia Melaka (UTeM), Malaysia, and Dr. Mehran Nejati from Edith Cowan University, Australia Effective coordination with the steering committee played a pivotal role in ensuring the success of the conference. We express our sincere appreciation for their unwavering support and guidance throughout the entire process. Special acknowledgment goes to the ICAESS Chair Committee for their diligent efforts in completing the peer-review process of technical papers, resulting in the development of a high-quality technical program. Additionally, our gratitude extends to the Conference Managers for their invaluable support and to all the authors who submitted their papers to the ICAESS 2023 conference. We also want to thank the staff of EAI for their help in making this publication possible.
Download or read book The Strategy focused Organization written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 2001 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Powerful New Approach to Performance Management from the Creators of the Balanced Scorecard In Today's business environment, strategy has never been more important. Yet research shows that most companies fail to execute strategy successfully. Behind this abysmal track record lies an undeniable fact: many companies continue to use management processes-top-down, financially driven, and tactical-that were designed to run yesterday's organizations. Now, the creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies-including Mobil, CIGNA, Nova Scotia Power, and AT and T Canada-Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their ground-breaking tool to the next level. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems. Kaplan and Norton articulate the five key principles required for building Strategy-Focused Organizations: (1) translate the strategy to operational terms, (2) align the organization to the strategy, (3) make strategy everyone's everyday job, (4) make strategy a continual process, and (5) mobilize change through strong, effective leadership. The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements. Presenting a practical, proven framework steeped in rich case study experience, The Strategy-Focused Organization helps solve a universal management problem-not just how to formulate strategy, but how to make it work. Building on one of the most revolutionary business ideas of our time, this important book shows how today's leaders can shape their own companies to meet the challenges and reap the rewards of a new competitive era.
Download or read book Performance Measurement with the Balanced Scorecard written by Stefano Biazzo and published by Springer Science & Business Media. This book was released on 2012-01-05 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.
Download or read book The Balanced Scorecard written by 50minutes, and published by 50 Minutes. This book was released on 2015-08-17 with total page 29 pages. Available in PDF, EPUB and Kindle. Book excerpt: Turn your data into a roadmap to success! This book is a practical and accessible guide to understanding and implementing the Balanced Scorecard, providing you with the essential information and saving time. In 50 minutes you will be able to: • Evaluate company performance and management efficiency • Focus on all perspectives of the business at once • Successfully apply the Balanced Scorecard to your business ABOUT 50MINUTES | Management & Marketing 50MINUTES provides the tools to quickly understand the main theories and concepts that shape the economic world of today. Our publications are easy to use and they will save you time. They provide both elements of theory and case studies, making them excellent guides to understand key concepts in just a few minutes. In fact, they are the starting point to take action and push your business to the next level.
Download or read book The Balanced Scorecard written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 1996 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is the book - by the recognized architects of the Balanced Scorecard - that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission. More than just a measurement system, the Balanced Scorecard is a management system that can channel the energies, abilities, and specific knowledge held by people throughout the organization toward achieving long-term strategic goals. Kaplan and Norton demonstrate how senior executives in industries such as banking, oil, insurance, and retailing are using the Balanced Scorecard both to guide current performance and to target future performance. They show how to use measures in four categories - financial performance, customer knowledge, internal business processes, and learning and growth - to align individual, organizational, and cross-departmental initiatives and to identify entirely new processes for meeting customer and shareholder objectives. The authors also reveal how to use the Balanced Scorecard as a robust learning system for testing, gaining feedback on, and updating the organization's strategy. Finally, they walk through the steps that managers in any company can use to build their own Balanced Scorecard. The Balanced Scorecard provides the management system for companies to invest in the long term - in customers, in employees, in new product development, and in systems - rather than managing the bottom line to pump up short-term earnings. It will change the way you measure and manage your business.
Download or read book Guidelines for Preparing and Using a Design and Monitoring Framework written by Asian Development Bank and published by Asian Development Bank. This book was released on 2020-10-01 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: These guidelines describe how a project-level design and monitoring framework should be developed and used throughout the project cycle for Asian Development Bank (ADB) sovereign operations and technical assistance projects. The design and monitoring framework is a key tool for project design, implementation, and evaluation, and provides the basis for ADB’s project performance management system. The guidelines are intended to help staff of ADB, government officers, consultants, project sponsors and borrowers, and other stakeholders prepare high-quality design and monitoring frameworks. They serve as an effective tool to ensure that ADB-financed projects contribute to achieving a prosperous, inclusive, resilient, and sustainable Asia and Pacific region as envisaged in ADB’s Strategy 2030.
Download or read book Performance Drivers written by Nils-G¿ran Olve and published by John Wiley & Sons. This book was released on 2001-05-08 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Practical Guide to Using the Balanced Scorecard performance drivers Nils-Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Previously, many organizations had built their business objectives around financial targets and goals that bore little relation to a long-term strategic vision. Typically, this leaves a gap between the development of a company's strategy and its implementation. The business scorecard, however, provides a more 'balanced view' by looking at not just-financial concerns, but also customers, internal business processes, and learning and growth. But it is not just a system of performance measurement - by focusing on future potential success it can be used as a dynamic management system that reinforces, implements and drives corporate strategy forward. In this book, the authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. The desired strategic control system using scorecards that is presented focuses on creating and communicating a total comprehensive picture to all members of the organization from the top down, a long-term view of what the company's strategic objectives really are, how to make use of knowledge gained through experience and the required flexibility of such a system to cope with the fast-changing business environment. This book will provide senior and operational managers, consultants and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. Reflections on the relations between the Balanced Scorecard and other areas, such as TQM, information systems and intellectual capital and knowledge management are also made. Business Strategy
Download or read book The Balanced Scorecard written by Robert S. Kaplan and published by . This book was released on 2000 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Factors Affecting the Adoption of the Balanced Scorecard by Small and Medium Sized Enterprises written by Dieu Thuong Ha and published by Ethics International Press. This book was released on 2024-02-09 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since its introduction by Kaplan and Norton in 1992, the Balanced Scorecard (BSC) has gradually been adopted as a fundamental system of management by many organisations. Because the BSC is mainly designed for large companies in developed countries, there is a question of its successful application in Small and Medium-sized Enterprises (SMEs), especially those in developing countries. As there is little research in this area, this book is designed to fill that gap. In this book, Vietnamese SMEs are used as the central study cases for the application of BSC. Such a system enables SMEs to meet their management needs more quickly. Lessons learned in this study can be extended not only to other Vietnamese SMEs but also to firms in other countries with similar economic conditions. The book will also provide an improved understanding on factors influencing the adopting process.
Download or read book The Trainer s Balanced Scorecard written by Ajay Pangarkar and published by John Wiley & Sons. This book was released on 2012-06-29 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, ?learning and growth,? is largely misunderstood, underutilized, and ineffectively applied. The BSC framework provides an opportunity for management and workplace learning and performance professionals to communicate through a common language, establish realistic and measurable targets, and align and support the rest of the organization in a strategic way. This book provides proven guidance and customizable tools to measure the role of learning and performance, link it to organizational objectives, and communicate to management results in a common language.
