Download or read book Improving the Airport Customer Experience written by Bruce J. Boudreau and published by . This book was released on 2016 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description

Download or read book Report of the Survey of the Projected Line of Rail Road from Stanstead to Montreal with Estimates of the Cost of Construction written by William P. Crocker and published by . This book was released on 1845 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Transport and Climate Change written by Tim Ryley and published by Emerald Group Publishing. This book was released on 2012-07-17 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: This topical volume covers the intersection between transport and climate change, with papers from the 'Transport & Climate Change' session of the RGS-IBG conference in London, September 2010. It considers the role of transport modes at varying spatial dimensions and a range of perspectives on the relationship between transport and climate change.

Download or read book ITF Round Tables Competitive Interaction Between Airports Airlines and High Speed Rail written by International Transport Forum and published by Org. for Economic Cooperation & Development. This book was released on 2009-11-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Security is critical to transport systems as they are often appealing targets for terrorist attacks. The significant costs of potential damage make effective security policies a key concern for transport decision makers. This publication examines the contribution economic analysis can make to improving security in aviation and maritime shipping by identifying methods for quantifying the benefits of security measures and assessing their effectiveness, and examining techniques to allocate resources targeting the highest risks.

Download or read book Transport and Urban Development written by David Banister and published by Routledge. This book was released on 2003-12-16 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book takes an international perspective on the links between land use, development and transport and present the latest thinking, the theory and practice of these links.

Download or read book Globalisation Transport and the Environment written by OECD and published by OECD Publishing. This book was released on 2010-01-12 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book looks in detail at how globalisation has affected activity levels in maritime shipping, aviation, and road and rail freight, and assesses the impact that changes in activity levels have had on the environment.

Download or read book Airport Capacity Constraints and Strategies for Mitigation written by Marc C. Gelhausen and published by Academic Press. This book was released on 2019-11-15 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: When predicting the future of air traffic development, it is imperative for researchers and planners tohave the most accurate information about airport capacity constraints. Airport capacity constraintsand strategies for mitigation: A global perspective analyses airport capacity constraints with empiricalmethods that forecast future capacities and capacity shortfalls.The book discusses in detail the importance of airport capacity constraints on air traffic development,especially for international hubs, along with mitigation strategies for already congested airports. It analysesempirical data to provide greater insight into the problems of airport congestion and capacity shortage.The authors present detailed global traffic forecasts for the years 2030 and 2040, and mitigation strategiesfor overcoming the problem of limited airport capacity.As expanding current airports becomes increasingly difficult, and time consuming - especially for hubs- the study of current and future airport capacity constraints becomes ever more needed. This bookprovides detailed information about how to correctly assess and quantify the problem of limited airportcapacity, while offering strategies for overcoming these issues for a healthy global air traffic network.

Download or read book Climate Change and Aviation written by Stefan Gossling and published by Routledge. This book was released on 2012-05-04 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'This is a timely, challenging and fascinating book on a topic of central importance to the success or otherwise of our climate change policies. It sets down a clear marker for what has to be done in the aviation sector.' Professor John Whitelegg, Stockholm Environment Institute, University of York, UK 'Climate Change and Aviation presents a clear picture of the transport sector's greatest challenge: how to reconcile aviation's immense popularity with its considerable environmental damage and its dependence on liquid hydrocarbon energy sources. This book avoids wishful thinking and takes the much harder, but more productive, path of considering difficult solutions that clash with short-term and short-sighted expectations about the unlimited growth potential for flying.' Professor Anthony Perl, Urban Studies Program, Simon Fraser University, Canada 'A convincing and timely collection that brings together an impressive range of expertise. The book integrates various perspectives into a powerful core argument - we must do something, and quickly, to tackle the impact of aviation on our environment. The authors recognise the political difficulties associated with promoting change but present constructive options for policy makers. Required reading, especially for transport ministers set on promoting the growth of air travel.' Professor Jon Shaw, Director of the Centre for Sustainable Transport, University of Plymouth, UK Trends such as the massive growth in availability of air travel and air freight are among those which have led to aviation becoming one of the fastest growing emitters of greenhouse gases. These trends have also caused a shift in expectations of how we do business, where we go on holiday, and what food and goods we can buy. For these reasons aviation is (and is set to stay) high up on global political, organizational and media agendas. This textbook is the first to attempt a comprehensive review of the topic, bringing together an international team of leading scientists. Starting with the science of the environmental issues, it moves on to cover drivers and trends of growth, socio-economics and politics, as well as mitigation options, the result being a broad yet detailed examination of the field. This is essential reading for undergraduate and postgraduate courses in transport, tourism, the environment, geography and beyond, while also being a valuable resource for professionals and policymakers seeking a clear understanding of this complex yet urgently pressing issue.

Download or read book Work Organizations and Technological Change written by Gerhard Mensch and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume is the proceedings of the Symposium entitled, "Work, Organizations and Technological Change" which was held in Garmisch-Partenkirchen, West Germany, 14-19 June 1981. The meeting was sponsored by the Special Panel on Systems Sciences of the NATO Scientific Affairs Division. In proposing this meeting the Symposium Directors built upon several preceding NATO conferences in the general area of personnel systems, manpower modelling, and organization. The most recent NATO Conference, entitled "Manpower Planning and Organization Design," was held in Stresa, Italy in 1977. That meeting was organized to foster research on the interrelationships between programmatic approaches to personnel planning within organizations and behavioral science approachs to organization design. From that context of corporate planning the total internal organizational perspective was the MACRO view, and the selection, assignment, care and feeding of the people was the MICRO view. Conceptually, this meant that an integrated approach was needed if all the dimensions of such problems within private and public organizations were to corne out correctly.

Download or read book Aviation Policy Framework written by Great Britain: Department for Transport and published by The Stationery Office. This book was released on 2013-03-22 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: In July 2012, the Government consulted on its strategy for aviation, the draft Aviation Policy Framework. This final Aviation Policy Framework will fully replace the 2003 Air Transport White Paper (Cm.6046, ISBN 9780101604628) on aviation, alongside Government decisions following the recommendations of the Independent Airports Commission, established September 2012. The Aviation Policy Framework is underpinned by two core principles: (i) Collaboration: achieved by working together with industry, regulators, experts, local communities to identify workable solutions; (ii) Transparency: decision making based on clear, independent information and processes. The Framework Policy covers the following areas: (1) Supporting growth and benefits of aviation; (2) Managing aviation's environmental impacts, such as climate change and noise pollution; (3) The role of the Airports Commission; (4) Other aviation objectives, including: protecting passenger' rights; competition and regulation policy; airspace; safety; security and planning.

Download or read book Cities and Climate Change written by Daniel Hoornweg and published by World Bank Publications. This book was released on 2011-06-02 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides the latest knowledge and practice in responding to the challenge of climate change in cities. Case studies focus on topics such as New Orleans in the context of a fragile environment, a framework to include poverty in the cities and climate change discussion, and measuring the impact of GHG emissions.

Download or read book Western Electrician written by and published by . This book was released on 1902 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Adapting Buildings and Cities for Climate Change written by David Crichton and published by Routledge. This book was released on 2009-10-26 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the bestselling author of Ecohouse, this fully revised edition of Adapting Buildings and Cities for Climate Change provides unique insights into how we can protect our buildings, cities, infra-structures and lifestyles against risks associated with extreme weather and related social, economic and energy events. Three new chapters present evidence of escalating rates of environmental change. The authors explore the growing urgency for mitigation and adaptation responses that deal with the resulting challenges. Theoretical information sits alongside practical design guidelines, so architects, designers and planners can not only see clearly what problems they face, but also find the solutions they need, in order to respond to power and water supply needs. Considers use of materials, structures, site issues and planning in order to provide design solutions. Examines recent climate events in the US and UK and looks at how architecture was successful or not in preventing building damage. Adapting Buildings and Cities for Climate Change is an essential source, not just for architects, engineers and planners facing the challenges of designing our building for a changing climate, but also for everyone involved in their production and use.

Download or read book Aviation and Airport Security written by Kathleen Sweet and published by CRC Press. This book was released on 2008-12-23 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Definitive Handbook on Terrorist Threats to Commercial Airline and Airport SecurityConsidered the definitive handbook on the terrorist threat to commercial airline and airport security, USAF Lieutenant Colonel Kathleen Sweet‘s seminal resource is now updated to include an analysis of modern day risks. She covers the history of aviation security

Download or read book Strategic Management for Travel and Tourism written by Nigel Evans and published by Routledge. This book was released on 2012-04-27 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Management for Travel and Tourism is the must-have text for students studying travel and tourism. It brings theory to life by using industry-based case studies, and in doing so, 'speaks the language' of the Travel and Tourism student. Among the new features and topics included in this edition are: * international case studies from large-scale businesses such as Airtours, MyTravel and South West Airlines * user-friendly applications of strategic management theory, such as objectives, products and markets and strategic implementation, together with illustrative case studies, and longer case studies for seminar work and summaries * contemporary strategic issues affecting travel and tourism organizations, such as vertical integration and strategic alliances Strategic Management for Travel and Tourism is a well-rounded book, ideal for all undergraduate and postgraduate students focusing on strategy in travel and tourism.

Download or read book Understanding Architecture Through Drawing written by Brian Edwards and published by Taylor & Francis. This book was released on 2008-08-20 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second edition is fully revised and updated and includes new chapters on sustainability, history and archaeology, designing through drawing and drawing in architectural practice. The book introduces design and graphic techniques aimed to help designers increase their understanding of buildings and places through drawing. For many, the camera has replaced the sketchbook, but here the author argues that freehand drawing as a means of analyzing and understanding buildings develops visual sensitivity and awareness of design. By combining design theory with practical lessons in drawing, Understanding Architecture Through Drawing encourages the use of the sketchbook as a creative and critical tool. The book is highly illustrated and is an essential manual on freehand drawing techniques for students of architecture, landscape architecture, town and country planning and urban design.

Download or read book Destination London written by Andrew Smith and published by University of Westminster Press. This book was released on 2019-05-21 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: London is one of the world’s most popular destinations and visitors contribute approximately £14.9 billion of expenditure to the city every year. Its tourism and events sectors are growing and over the last few years London has received more visitors than ever before. However, detailed accounts of the city’s visitor economy are conspicuously absent. This book analyses how the capital is developing as a destination through the expansion of tourism and events into new urban spaces. The book outlines how parts of London not previously regarded as tourist territory are now subject to the visitor gaze with tourism spreading beyond established central zones into peripheral, suburban and residential areas – in part propelled by a big rise in peer to peer accommodation use. Simultaneously, London’s airports and sports stadiums and their surrounds are becoming destinations in their own right. New vantage points have been created, allowing tourists to explore the city: from above, at night-time or through tours given by the homeless; via the opening up of the River Thames; or through the transformation of local parks into eventscapes. The book explores these trends and shows how urban destinations expand. In doing so, it enhances our understanding of London and highlights the growing significance of tourism and events in global cities.