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Book Citizenship and Management in Public Administration

Download or read book Citizenship and Management in Public Administration written by Eran Vigoda-Gadot and published by Edward Elgar Publishing. This book was released on 2004-01-01 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: Citizenship and Management in Public Administration is an exciting journey into the nexus between two separate but close worlds: citizenship orientations and citizenship behavior as reflected in political science theory on one hand, and organizational sciences, work studies, management, and public administration on the other. The authors have combined theoretical thinking with empirical findings to support their theories, and the data presented has been collected over almost a decade of field studies and surveys of public organizations. Dealing with the nature and meaning of citizenship, this book looks at behavior and involvement in modern public worksites. The interdisciplinary studies are all concerned with achieving better integration of the theories and ideas on citizenship and bureaucracies, which are more frequently treated as independent domains in the social sciences. However, the authors suggest that they are closely related and should be analyzed in relation to one another. This unique book will appeal to academics of management and organizational behavior, public administration and those involved in researching the not-for-profit, or third, sector.

Book Non Standard Employment and Quality of Work

Download or read book Non Standard Employment and Quality of Work written by Tindara Addabbo and published by Springer Science & Business Media. This book was released on 2011-10-12 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: The international literature on non-standard employment has mostly focussed on its impact on employment, and more recently on working and living conditions. This volume explores these issues with special reference to Italy. Italy is characterized by very low participation rates (particularly women’s), a high degree of fragmentation of labour contracts and a very intense non-standard work diffusion that make this context a particularly interesting case for analysis. New elements of discussion are provided with reference to the interaction of non-standard work, employment probability and living conditions. Interesting insights on the impact of non-standard work on the transition to stable employment and workers’ careers emerge, suggesting a possible failure of companies’ internal systems of work evaluation. The effects on labour productivity and on companies’ performance are analysed. Within this framework, a new perspective on quality of work is suggested.

Book The Relationship of Job Satisfaction with Organizational Citizenship Behavior and Its Implications on Customer Satisfaction

Download or read book The Relationship of Job Satisfaction with Organizational Citizenship Behavior and Its Implications on Customer Satisfaction written by Ma. Kristina B. Palma and published by . This book was released on 2013 with total page 77 pages. Available in PDF, EPUB and Kindle. Book excerpt: Individual and group behavior has been studied over time by different scholars involving various loci (Ackfedt & Coote, 2005; Miles & Mangold, 2005; Yi & Gong, 2012). Studies revealed that besides employees' daily responsibilities, they engage in extra-role behaviors that help their employer organization. Consumer research literature revealed that these behaviors contribute greatly to customer satisfaction. This study employed a correlational approach to determine the interaction between organizational citizenship behaviors (OCB) and job satisfaction of the employees of Microtel Inn and Suites Philippines. Customer satisfaction was measured as an independent variable and was interpreted based on the results. Two sets of questionnaires were distributed among employees and customers. The employee questionnaire focused on OCB and job satisfaction while the customer questionnaire focused on customer satisfaction. Focus group discussion was employed to further validate the results of the study. Thus, this paper shows the other perspectives of OCB in the workplace, contrary to the findings of other researches which focused on the positive effects of OCB.

Book Organizational Citizenship Behavior

Download or read book Organizational Citizenship Behavior written by Dennis W. Organ and published by SAGE Publications. This book was released on 2005-06-15 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences examines the vast amount of work that has been done on organizational citizenship behavior (OCB) in recent years as it has increasingly evoked interest among researchers in organizational psychology. No doubt some of this interest can be attributed to the long-held intuitive sense that job satisfaction matters. Authors Dennis W. Organ, Philip M. Podsakoff, and Scott B. MacKenzie offer conceptual insight as they build upon the various works that have been done on the subject and seek to update the record about OCB. Key Features: Explores how OCB translates into objective measures of efficiency, profitability, customer satisfaction, and other criteria of organizational functioning Examines how important OCB is in other societal cultures and correlates findings from North American studies Addresses the relative importance of individual personality as a factor in determining OCB OCB has become a foundation for concepts in Organizational Studies. This book provides an all-encompassing resource for students, scholars, and practitioners looking for a comprehensive understanding on this key topic. It is an excellent textbook for advanced undergraduate and graduate students studying organizational behavior or organizational psychology in courses such as Strategic Human Resource Management, Measurement of Work Performance; Behavioral Organization Theory; and Social Psychology of Organizations.

Book The Routledge Dictionary of Business Management

Download or read book The Routledge Dictionary of Business Management written by David A. Statt and published by Routledge. This book was released on 2004-08-02 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fully comprehensive resource for those wanting to know about the world of business management. Students and working professionals alike can enjoy quick and accessible definitions and the extensive cross-referencing system allows readers broader access to subject areas. This dictionary covers all the topics, issues and terms in the field, including: business economics, consumer behaviour, corporate strategy, financial management, human resource management, information technology, management accounting, marketing and organizational behaviour and work psychology.

Book Job Satisfaction   Organizational Citizenship Behavior

Download or read book Job Satisfaction Organizational Citizenship Behavior written by Amna Arif and published by LAP Lambert Academic Publishing. This book was released on 2012 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of study is to explore the relationship between Job Satisfaction and Organizational Citizenship Behavior (OCB) among employees working in banking sector of Pakistan. 350 managerial level employees from banking sector have contributed in this study by filling the questionnaire. The survey was conducted to test the hypothesized relationship between job satisfaction and organizational citizenship behavior of the banking employees. The 5-point Likert-scale research instrument for job satisfaction and its aspects was developed, based on the work of Herzberg two factor theory. Dimensions of OCB were developed based on the work of Parsons and Shrills (1951). Thus, in this research, OCB is defined as being composed of 4 main dimensions, namely, 1) Interpersonal Helping; 2) Individual Initiative; 3) Personal Industry; and 4) Loyal Boosterism. The results reveal significant information that can help organizations to increase job satisfaction by improving the organizational citizenship behavior.

Book Global Encyclopedia of Public Administration  Public Policy  and Governance

Download or read book Global Encyclopedia of Public Administration Public Policy and Governance written by Ali Farazmand and published by Springer Nature. This book was released on 2023-04-05 with total page 13623 pages. Available in PDF, EPUB and Kindle. Book excerpt: This global encyclopedic work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration, public policy, governance, and management. Written and edited by leading international scholars and practitioners, this exhaustive resource covers all areas of the above fields and their numerous subfields of study. In keeping with the multidisciplinary spirit of these fields and subfields, the entries make use of various theoretical, empirical, analytical, practical, and methodological bases of knowledge. Expanded and updated, the second edition includes over a thousand of new entries representing the most current research in public administration, public policy, governance, nonprofit and nongovernmental organizations, and management covering such important sub-areas as: 1. organization theory, behavior, change and development; 2. administrative theory and practice; 3. Bureaucracy; 4. public budgeting and financial management; 5. public economy and public management 6. public personnel administration and labor-management relations; 7. crisis and emergency management; 8. institutional theory and public administration; 9. law and regulations; 10. ethics and accountability; 11. public governance and private governance; 12. Nonprofit management and nongovernmental organizations; 13. Social, health, and environmental policy areas; 14. pandemic and crisis management; 15. administrative and governance reforms; 16. comparative public administration and governance; 17. globalization and international issues; 18. performance management; 19. geographical areas of the world with country-focused entries like Japan, China, Latin America, Europe, Asia, Africa, the Middle East, Russia and Eastern Europe, North America; and 20. a lot more. Relevant to professionals, experts, scholars, general readers, researchers, policy makers and manger, and students worldwide, this work will serve as the most viable global reference source for those looking for an introduction and advance knowledge to the field.

Book Organisational Justice and Citizenship Behaviour in Malaysia

Download or read book Organisational Justice and Citizenship Behaviour in Malaysia written by Hooi Lai Wan and published by Springer. This book was released on 2015-12-22 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the current state of knowledge concerning developments in organisational behaviour and human capital management in the new millennium. It features an in-depth study among managerial staff in the manufacturing sector in Malaysia to reflect employee perceptions of organisational justice, organisational citizenship behaviour, job satisfaction and manager-employee exchanges. Specifically, it seeks to establish the relationships between these constructs to better manage human capital. With globalisation and the increased career mobility of young talents, organisational citizenship behaviour is of paramount importance in order to retain these workers. The study’s greatest contribution is its identification of key indicators that influence organisational citizenship behaviour. Knowing which type of organisational justice is salient for each construct allows the management to proactively improve conditions at the workplace. In essence, this book is intended to draw attention to those aspects of managing human capital that ought to receive the most attention, but are often overlooked in practice. In light of ongoing global challenges, it seeks to improve governance at the workplace. It offers a valuable resource for researchers and practitioners alike, as well as graduate students writing their dissertations.

Book The Relationship Between Organizational Citizenship Behaviors  Emotional Intelligence  and Job Satisfaction in the Workplace

Download or read book The Relationship Between Organizational Citizenship Behaviors Emotional Intelligence and Job Satisfaction in the Workplace written by Windy Lane Stinson and published by . This book was released on 2003 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: This research investigated the relationship between organizational citizenship behaviors, emotional intelligence, and job satisfaction. The purpose of the study was to gain a greater understanding of the antecedents of organizational citizenship behavior. Subjects were 71 employees of three golf and country clubs located in the southeastern part of the United States. The participants were given five surveys to complete. Correlation analyses and a multiple regression analysis were conducted on the data. The results indicated that cognitive job satisfaction was significantly correlated with organizational citizenship behaviors and that emotional intelligence was significantly correlated with the altruism dimension of organizational citizenship behaviors. The results also showed that emotional intelligence did not moderate the relationship between job satisfaction and organizational citizenship behavior. Exploratory analyses revealed that emotional intelligence did add unique variance to organizational citizenship behaviors above and beyond personality traits. Implications of the findings and future research are discussed.

Book Organizational Citizenship Behavior in Schools

Download or read book Organizational Citizenship Behavior in Schools written by Anit Somech and published by Routledge. This book was released on 2018-04-25 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book extends our understanding of the attitudes and behaviors of teachers who improve their schools consistently and considerably. It sets out to critically analyze and examine organizational citizenship behaviors (OCB) in schools from a contextual perspective and to display the uniqueness of the concept in the context of school, its dimensions, boundaries, antecedents and consequences from a multi-level perspective. Chapters consider: understandings of teachers' OCB, its nature, components, and salience in schools personal, organizational, and cultural factors which might facilitate or inhibit teachers' OCB contributions and the drawbacks of OCB for the improvement of educational systems, schools, and educators a new conceptualization of teachers' OCB based on the unique characteristics of school and the teaching profession, and consequences for theory and practice practical tools for guiding educational policy-makers, principals, and teacher educators on how to assimilate and enhance teachers' OCB. Organizational Citizenship Behavior in Schools will appeal to scholars and researchers in educational administration, educational policy, school leadership and teacher education. It will also be of interest to supervisors, policy makers and postgraduate students in the field of education.

Book Impact of Job Satisfaction on Organizational Citizenship Behavior

Download or read book Impact of Job Satisfaction on Organizational Citizenship Behavior written by Sonal Saxena and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Job satisfaction at workplace is very important aspects of employee's life. An employee is more comfortable when he is satisfied with his job. This satisfaction may result in positive commitment among the employees. This paper is an attempt to find out the relationship between impact of job satisfaction on organizational citizenship behavior among the employees of manufacturing and service sector. Also, the gender difference on job satisfaction and OCB is also attempted to be found out. The data was collected on Likert scale from the employees working in Gwalior (India). The data was validated through reliability. The research also tried to find out the underlying factors of job satisfaction and organizational citizenship behavior. The result of the study was indicated a positive linear relationship between job satisfaction and organizational citizenship behavior. The finding also supported that there is no difference between males and females on job satisfaction and organizational citizenship behavior.

Book Investigating the Relationship Between Job Satisfaction and Organizational Citizenship Behavior Among Beni Suef Cement Company Employees

Download or read book Investigating the Relationship Between Job Satisfaction and Organizational Citizenship Behavior Among Beni Suef Cement Company Employees written by Wael Zahran and published by . This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational Citizenship behavior (OCB) is a type of behavior which is also known as the Extra Role Behavior, Motivate the employees to go beyond what is expected from them by organization and job descriptions, this type of behavior have its benefits for both production parts employees and organizations. In Egypt and especially in Cement industry the term (OCB) still new concept and till now the companies didn't realize the importance of having this type of behavior among its employees. Several researcher have found that there is a significant positive relationship between employee job satisfaction and Organizational Citizenship Behavior, which affect the employee and the organization performance. This research aim to investigate the relationship between job satisfaction(Intrinsic and Extrinsic) as independent variable and Organizational Citizenship Behavior as dependent variable among Beni Suef Cement Company employees, this study will provide guidelines to help the senior management of the company to measure and understand how Job satisfaction affect organizational citizenship behavior of their team members.

Book Organizational Citizenship Behavior

Download or read book Organizational Citizenship Behavior written by Dennis W. Organ and published by Free Press. This book was released on 1988 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Job Satisfaction as a Predictor of Organizational Citizenship Behavior

Download or read book Job Satisfaction as a Predictor of Organizational Citizenship Behavior written by Samanvitha Swaminathan and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Job Satisfaction at work has an influence on the level of Organizational Citizenship Behavior and in turn on work performance. The aim of this study is to determine and establish a relationship between Job Satisfaction (JS) and Organizational Citizenship Behavior (OCB) among faculty in higher education institutions. In this study we have employed the Wong's Job Satisfaction and Organ's Organizational Citizenship Behavior inventories to quantify the JS and OCB levels respectively. Samples from 252 faculty members in Tamil Nadu, India were used to obtain the empirical base for the study. Correlation and multiple regression analyses were used to interpret the data. Our results demonstrate that there is a positive relationship between JS and factors that constitute the OCB.