Download or read book Regular Guests written by Danielle Spera and published by Amalthea Signum Verlag. This book was released on 2024-09-02 with total page 621 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jewish Presence on Semmering The Semmering – the popular summer and winter holiday destination has a long association with Jewish guests. This history dates back to the Jewish trade routes in the Middle Ages when merchants passed through the area, and it continues to the present day. With the expansion of the railway, elegant hotels were constructed, kosher infrastructure was offered, Jewish doctors opened facilities for treatments and cures, and sports and leisure culture developed. The Semmering became a destination for health tourism, as well as the center of vibrant social life: Celebrities like Sigmund Freud, Arthur Schnitzler, Berta Zuckerkandl, and others turned into regular guests. Some even purchased property, built lavish villas, and dressed in local costumes as a sign of their affiliation. However, the rise of National Socialism marked the end of carefree vacations, leading to the expulsion and expropriation of many. After the Second World War, the Semmering attracted a new range of visitors: survivors of the Holocaust from neighboring countries and their children, who longed to forget their painful past as quickly as possible. For the first time, this book takes a detailed look at Jewish life in the Semmering region.
Download or read book How to Create Sustainable Hospitality written by Christopher Warren and published by Goodfellow Publishers Ltd. This book was released on 2023-02-01 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Demonstrates how to actively persuade guests to participate in achieving sustainable hospitality and introduces a five-step methodology on how to directly and effectively involve them in saving energy and water, reducing food waste and cutting carbon.
Download or read book The Restaurant written by John R. Walker and published by John Wiley & Sons. This book was released on 2021-12-02 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RESTAURANT AN AUTHORITATIVE, UP-TO-DATE, AND ONE-STOP GUIDE TO THE RESTAURANT BUSINESS In the newly revised The Restaurant: From Concept to Operation, Ninth Edition, accomplished hospitality and restaurant professional John R. Walker delivers a comprehensive exploration of opening a restaurant, from the initial idea to the grand opening. The book offers readers robust, applications-based coverage of all aspects of developing, opening, and running a restaurant. Readers will discover up-to-date material on staffing, legal and regulatory issues, cost control, financing, marketing and promotion, equipment and design, menus, sanitation, and concepts. Every chapter has been revised, updated and enhanced with several industry examples, sidebars, charts, tables, photos, and menus. The ninth edition of The Restaurant: From Concept to Operation provides readers with all the information they need to make sound decisions that will allow for the building of a thriving restaurant business. The book also offers: A thorough introduction to the restaurant business, from the history of eating out to the modern challenges of restaurant operation A comprehensive exploration of restaurants and their owners, including quick-casual, sandwich, family, fine-dining, and other establishments Practical discussions of menus, kitchens, and purchasing, including prices and pricing strategies, menu accuracy, health inspections, and food purchasing systems In-depth examinations of restaurant operations, including bar and beverage service, budgeting and control, and food production and sanitation An indispensable resource for undergraduate and graduate restaurant and food management services and business administration students, The Restaurant: From Concept to Operation, Ninth Edition is also perfect for aspiring and practicing restaurant owners and restaurant investors seeking a one-stop guide to the restaurant business.
Download or read book Remembering Utopia written by Breda Luthar and published by New Acdemia+ORM. This book was released on 2010-01-30 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essays and photos that reveal and reflect on everyday life in socialist Yugoslavia, from tourism to television. Research about socialism and communism tends to focus on official aspects of power and dissent and on state politics, and presuppose a powerful state and a party with its official ideology on one side and repressed, manipulated, or collaborating citizens on the other side. This collection of essays instead helps uncover various aspects of everyday life during the time of socialism in Yugoslavia, such as leisure, popular culture, consumption, sociability and power, from 1945 until 1980, when Tito died. “A highly original project, which will cover a much neglected area, helping those who either did not make it to Yugoslavia in Tito’s time or were born too late to understand what life then and there was all about.” —Sabrina P. Ramet, Professor of Political Science at The Norwegian University of Science and Technology in Trondheim, Norway “This collection represents an original and highly useful work that helps fill a gap in the existing literature on socialist Yugoslavia and East-Central Europe in the Cold War. It also makes an important contribution to cultural history of the region in the second half of the twentieth century.” —Dejan Djokic, Lecturer in Serbian and Croatian Studies, The University of Nottingham “This book focuses on a cultural and social history of socialist Yugoslavia from the perspective of ‘ordinary’ people and by reconstructing their memories. The contributors, many of them belonging to a new generation of scholars from the former Yugoslavia, employ new approaches in order to make sense of the complicated past of this country.” —Ulf Brunnbauer, Department of History, Freie Universität Berlin
Download or read book Front Office written by P. Abbott and published by Taylor & Francis. This book was released on 2010-02-17 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text: · user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook · updated in the light of recent developments such as global distribution systems and the internet · greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment · additional extended, practical exercise material. Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections: · Procedural aspects · Dealing with people · Increasing yield · Management aspects Front Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.
Download or read book The Next Frontier of Restaurant Management written by Alex M. Susskind and published by Cornell University Press. This book was released on 2019-06-15 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Next Frontier of Restaurant Management is of the highest quality and appropriate for Service Management courses at the graduate level." ― (Richard Ghiselli, Purdue University) The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest and employee experiences * Mentoring employees Maynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
Download or read book The Spa Manager s Essential Guide written by Mike Wallace and published by Goodfellow Publishers Ltd. This book was released on 2020-09-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Spa Manager’s Essential Guide contains all the basic day to day information on how to run a wellness, beauty or thermal spa operation successfully. It focuses on those areas that industry leaders have identified as critical and missing in today’s spa leaders, combined with advice from over 40 spa experts.
Download or read book CTH Front Office Operations written by BPP Learning Media and published by BPP Learning Media. This book was released on 2009-07-01 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: BPP Learning Media is proud to be the official publisher for CTH. Our CTH Study Guides provide the perfect tailor-made learning resource for the CTH examinations and are also a useful source of reference and information for those planning a career in the hospitality and tourism industries.
Download or read book More Than a Restaurant Turn Customers into Fans written by Mila Holosha and published by Absolute Author Publishing House. This book was released on 2023-04-11 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever thought that your restaurant could become more than just an establishment to eat out? It can become a community builder, a place that will be a part of guests’ lives, where their dreams come true. This can be a reality. You will be able to increase the number of new and regular customers, stand out from competitors, and make your restaurant a special place using just one strategy. It will change everything. This book is your ultimate guide to transforming your restaurant from just a place to eat out to a thriving lifestyle brand. In today’s competitive restaurant industry, serving delicious food is not enough. You need to create an emotional connection with your customers and turn them into the restaurant’s fans. The trickiest aspect here is that you should not only occasionally create this connection but do so consistently and make it the basis of your restaurant’s marketing. You need to establish a marketing system that will consistently achieve this, and the book contains a step-by-step algorithm that will show you how to do that.
Download or read book Remarkable Service written by The Culinary Institute of America (CIA) and published by John Wiley & Sons. This book was released on 2014-02-10 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.
Download or read book Transactions of the Entomological Society of London written by Royal Entomological Society of London and published by . This book was released on 1910 with total page 828 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Transactions of the Entomological Society of London written by Royal Entomological Society of London and published by . This book was released on 1910 with total page 824 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Marketing and Smart Technologies written by José Luís Reis and published by Springer Nature. This book was released on with total page 862 pages. Available in PDF, EPUB and Kindle. Book excerpt: Zusammenfassung: This book includes selected papers presented at the International Conference on Marketing and Technologies (ICMarkTech 2023), held at Faculty of Economics and Management (FEM), Czech University of Life Sciences Prague (CZU), in partnership with University College Prague (UCP), in Prague, Czech Republic, between 30 November and 2 December 2023. It covers up-to-date cutting-edge research on artificial intelligence applied in marketing, virtual and augmented reality in marketing, business intelligence databases and marketing, data mining and big data, marketing data science, web marketing, e-commerce and v-commerce, social media and networking, geomarketing and IoT, marketing automation and inbound marketing, machine learning applied to marketing, customer data management and CRM, and neuromarketing technologies
Download or read book Class Acts written by Rachel Sherman and published by Univ of California Press. This book was released on 2007-01-17 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: Going behind the scenes in two urban luxury hotels, this study gives a picture of the workers who care for and cater to wealthy guests by providing seemingly unlimited personal attention. Drawing on interviews and ethnographic research in a range of hotel jobs, it analyses what exactly luxury service consists of.
Download or read book Migration Tourism and Social Sustainability written by Jaeyeon Choe and published by Taylor & Francis. This book was released on 2023-03-21 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: The distinctions between tourism and migration are increasingly blurred. Tourism often drives various forms of mobility, and an international workforce is essential to maintaining functioning tourism economies. This book explores intersections of tourism and migration, considering their relationships with and impacts on social sustainability. The chapters explore in a variety of contexts how the planning, development and governance of tourism affects the sustainability of communities, which consequently influences attitudes towards migrants and tourists. They also consider how migrant-local connections may evolve, creating opportunities for positive, symbiotic co-existence or intergroup tensions and exploitative relationships. The book paves the way for future work examining new forms and interactions between migration and tourism that contribute to social sustainability. This book will be of great value to students, academics, and researchers interested in tourism, geography, migration/diaspora studies and sociology. The chapters in this book were originally published as a special issue of Tourism Geographies.
Download or read book FCS Hospitality Services L3 written by and published by Pearson South Africa. This book was released on 2008 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Buying and Running a Guesthouse or Small Hotel 2nd Edition written by Dan Marshall and published by Robinson. This book was released on 2014-04-17 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will lead you through the entire process and help you with all the decisions you'll need to make along the way, such as researching your market; setting your objectives and making a plan; finding the right property; cooking and menu planning; dealing with reservations, reception and billing; purchasing and serving delicious food and wine; managing your cash flow and accounts; and creating the WOW factor. Contents: 1. Substantiating the Dream; 2. Which Property and Which Business Format?; 3. Getting Started; 4. Setting Your Standard;5. Reservations and Reception; 6. Food and Beverage; 7. Housekeeping Issues; 8. Marketing and Advertising; 9. Bookkeeping and Financial Aspects; 10. Ancillary Departments; 11.Staffing; Appendix; Index