Download or read book Reference and Online Services Handbook written by William A. Katz and published by . This book was released on 1982 with total page 632 pages. Available in PDF, EPUB and Kindle. Book excerpt: Survey of policy statements pertaining to reference work in academic, school and public librarys in the USA and Canada - includes questionnaires used in information retrieval.
Download or read book Suggestions to Medical Authors and A M A Style Book written by American Medical Association and published by . This book was released on 1919 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Online Services Reference Manual written by and published by . This book was released on 1988 with total page 786 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Handbook of Reference Sources and Services for Small and Medium Sized Libraries written by Margaret I. Nicholas and published by DIANE Publishing. This book was released on 1996-07 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lists over 750 sources focusing on the reference needs of adults. The primary objective was to select quality reference tools which cover many different topics. Topics include general works, biography, philosophy, religion, language, literature, visual arts, applied sciences, sports and recreation, home life, social customs and education.
Download or read book Information Brokers and Reference Services written by Robin Kinder and published by Routledge. This book was released on 2019-12-06 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: The contradictory yet complementary relationship between libraries and information brokers is examined in this volume, first published in 1988. Since its escalation in the 1960s, information brokering has challenged the role of the library in society. Librarians discuss their concerns about information brokers - the impact of brokers on reference services, the competence of brokers, abuse of library services by brokers, and whether libraries should provide competing fee-based services. Brokers share their own view as ‘entrepreneurs’, providing background, offering advice, and explaining the risks involved in their business. This lively, often controversial discussion offers suggestions for improving relations between libraries and information brokers, while continuing to serve the public well.
Download or read book Web Services and Service oriented Architectures written by Douglas K. Barry and published by Morgan Kaufmann Publishers. This book was released on 2003 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interesting, timely, and above all, useful, Savvy Guides give IT managers the information they need to effectively manage their technologists, as well as conscientiously inform business decision makers, in the midst of technological revolution.
Download or read book Handbook of Services Marketing and Management written by Teresa Swartz and published by SAGE. This book was released on 2000 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a comprehensive, practical and theoretical guide to the latest thinking in the foundations of services. The authors present contributions from the world''s leading experts on services marketing and management.'
Download or read book Evaluating Reference Services written by Jo Bell Whitlatch and published by American Library Association. This book was released on 2000-08 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
Download or read book Reference and Information Services written by Richard E. Bopp and published by Bloomsbury Publishing USA. This book was released on 2011-05-23 with total page 768 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.
Download or read book Developing Feedback for Pupil Learning written by Ruth Dann and published by Routledge. This book was released on 2017-08-21 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Feedback is often considered to be one of the pivotal enablers of formative assessment. This key topic has received considerable attention within research literature and has been studied by a number of leading experts in the field. This book is positioned at the heart of these debates and offers a specific contribution to ‘exploring’ and ‘exploiting’ the learning gap which feedback seeks to shift. Developing Feedback for Pupil Learning seeks to synthesise what we know about feedback and learning into more in-depth understandings of what influences both the structure of and changes to the learning gap. This research-informed but accessibly written enquiry is at the very heart of teaching, learning and assessment. It offers a timely contribution to understanding what works (and what doesn’t) for whom and why. Split into three main parts, it covers: Feedback for learning in theory, policy and practice; Conceptualising the ‘learning gap’; New futures for feedback. This text will be essential reading for students, teachers, researchers and all those who engage with issues related to teaching, learning and assessment academically.
Download or read book The Chicago Manual of Style written by University of Chicago. Press and published by . This book was released on 2003 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Searchable electronic version of print product with fully hyperlinked cross-references.
Download or read book Conflicts in Reference Services written by Bill Katz and published by Routledge. This book was released on 2019-12-05 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.
Download or read book Fundamentals of Reference written by Carolyn M. Mulac and published by American Library Association. This book was released on 2012-07-02 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: An excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!
Download or read book Digital reference services in academic libraries written by Wan Ab Kadir Wan Dollah and published by The University of Malaya Press. This book was released on 2012 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limitation of DRS, personalized services, trends and challenges, technological developments, evaluation and guidelines, effectiveness and DRS in academic libraries. The case study examined the existing status of digital reference services (DRS) in four selected public academic libraries in Malaysia. Focused is given on the awareness, usage, users’ perception, users’ satisfaction, library’s performance, and looked at the perceived needs, issues and problems faced by librarians and students. The study is important to determine how academic librarians are exploiting the latest information and communication technologies to improve reference service operations. Recommendations are made on the need for the implementation of synchronous DRS, enhancing the role of DRS, marketing and promotion, staff training, user education programmes and cooperation. The main contribution of this book is the assessment of effectiveness of DRS in academic libraries in Malaysia, the identification of perceived needs, issues and problems and suggestions on the areas of improvement in the use of DRS. In the process, a conceptual model for the effectiveness of the implementation of DRS in academic libraries in Malaysia is presented. The author also proposes directions for future research in the area of DRS.
Download or read book Evaluation of Reference Services written by Linda S Katz and published by Routledge. This book was released on 2013-10-18 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.
Download or read book Reference Service Expertise written by William A. Katz and published by Psychology Press. This book was released on 1993 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This important volume presents a wealth of practical ideas for improving the art of reference librarianship. Reference Service Expertise provides pragmatic ways for librarians to aid patrons, consider reference collections and how they are employed, and assess various technologies in reference work. Dedicated to the idea that reference service is a benevolent desire to help the sometimes puzzled library user, this unique book describes numerous and varied means to that end and encourages reference librarians to become familiar with the multiple resources available in modern libraries. Reference Service Expertise pinpoints specific areas in which librarians can increase their knowledge in order to become more efficient. These strategies include using a systems approach in reference instruction for library professionals; guidelines for academic librarians to use for evaluating facilities, services, and staff as to how effectively they welcome users and validate their information needs; using team teaching to instruct users about library services; developing legal reference skills to support the constitutional right-to-know in a self-governing society; and helping non-science librarians to become science literate by reading popular science literature, watching science television programs, visiting science museums, and generally increasing their awareness of the problem of science illiteracy among the general population. A wide variety of resources available in today's reference libraries are discussed to help librarians become better informed about the options available to their patrons, including: ERIC and NTIS and the information gap between the two databases resources on the evolving market economy or investments in the Commonwealth of Independent States fee-based services PsycLIT (CD-ROM), PsycINFO (online), and the difference in retrieval patterns using the same vocabulary of terms interactive media centers--advantages and shortcomings Reference librarians in all types of libraries will benefit from chapters that describe specific methods for improving their own personal effectiveness as well as chapters that evaluate specific services and reference tools available for reference library users.
Download or read book Introduction to Reference Work Reference services and reference processes written by William A. Katz and published by New York ; Montreal : McGraw-Hill. This book was released on 1982 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a thorough introduction to the basic information sources in any field of interest, from the humanities to the sciences. In the fourth edition, greater coverage is given to computer-assisted reference services. Several sections on automation and databases provide a clear, non-technical examination of these important areas.