Download or read book Reducci n de quejas mediante el control de inventarios y mejora en el flujo de informaci n written by and published by . This book was released on 2004 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: En estos días, las empresas deben responder de manera ágil y flexible a todos los retos y peticiones del entorno; basándose en soluciones precisas apoyadas por la tecnología. Esta tesis se enfoca en la reducción de quejas por parte del cliente, mediante un análisis y mejora en la resolución de las posibles causas que afectan el nivel de satisfacción de éste. Lo que llevó a este objetivo, fue la preocupación del gerente por seguir manteniendo o bien mejorar el nivel de respuesta que se tiene por parte de los clientes. Para poder mejorar este nivel nos enfocamos en dos aspectos esenciales para la empresa: Inventarios y el flujo de información interno. La administración y control de los inventarios resulta ser una actividad muy compleja para la mayoría de las empresas, y aún más si se cuenta con una demanda muy variable debido a que depende del gusto del cliente. Por lo tanto se decidió realizar un programa para el control de los inventarios, en donde se puedan controlar las entradas y salidas de los productos, que genera la cantidad a ordenar de cada producto, así como su punto de reorden. Con respecto al flujo de información, se propuso un nuevo seguimiento, de tal manera que todos los involucrados obtengan la información que necesitan. Palabras clave: Demanda, inventarios, costos, programa de inventarios.
Download or read book Gesti n de pedidos y stock written by MAS ALIQUE, PEDRO and published by Ediciones Paraninfo, S.A.. This book was released on 2023-07-31 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: El presente libro desarrolla los contenidos de la Unidad Formativa (UF0929) Gestión de Pedidos y Stock, incluida en el Certificado de Profesionalidad COML0309 Organización y gestión de almacenes, regulado por el Real Decreto 642/2011, de 9 de mayo. En los distintos capítulos de Gestión de pedidos y stock se trata la operativa del almacén, tomando como hilo conductor el flujo de materiales y el correspondiente flujo de información, como base para un correcto inventario que permita mantener el adecuado control de las existencias. Se definen la forma de operar y los flujos de materiales, mostrando las condiciones de trabajo y los recursos necesarios para los procesos, que se gestionan mediante los indicadores de desempeño adecuados para la toma de decisiones y la mejora continua. A continuación, se analiza la preparación de pedidos, actividad que proporciona a los clientes los materiales requeridos; el flujo de salida que permite facturar a los clientes y que es la razón de ser del almacén. En este capítulo se analizan en profundidad los procesos de picking, aspecto clave en la operativa del almacén dada su incidencia en la productividad y en el coste, mencionando los medios humanos y materiales para llevarlos a cabo de manera óptima. Una vez que el lector conoce los recursos necesarios y la forma de operar del almacén, se analiza la gestión y el control de stocks, el control y la realización de inventarios y el análisis de resultados, con la finalidad de lograr un óptimo control de existencias que permita reducir los costes del inventario y los errores, mediante el análisis y la corrección de estos. Para terminar, se comentan las tecnologías existentes para la gestión de almacén, actualización tecnológica y optimización de la gestión: el almacén es un paso intermedio entre los proveedores y los clientes, y de su gestión dependerá la satisfacción de estos y, por tanto, el éxito de la empresa. El autor, Pedro Mas Alique, Ingeniero Industrial, Licenciado en Ciencias (Matemáticas) y Doctor Ingeniero Industrial, cuenta con una amplia carrera docente, más de 35 años de docencia universitaria, y una larga experiencia en la industria, más de 30 años, desarrollando diversas funciones en distintas empresas, entre ellas las relacionadas con la gestión de stocks, el aprovisionamiento y la gestión de almacenes, con publicaciones varias sobre Gestión de Operaciones, Matemáticas y Competencias Digitales (publicadas en esta misma editorial).
Download or read book Mejora del servicio al cliente mediante un sistema de inventarios written by Mariana Yanez Caceres and published by . This book was released on 2003 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Inventory Control in Supply Chains written by Carlos Andrés García Salcedo and published by . This book was released on 2012 with total page 103 pages. Available in PDF, EPUB and Kindle. Book excerpt: Esta tesis se basa en el diseño de estrategias de gestión de inventario en cadenas de suministro usando la teoría de control. El principal objetivo es proponer un esquema de control para resolver los principales problemas que aparecen en el controla gestión de inventario de una cadena de suministro (incertidumbre en el retardo, el efecto látigo y el déficit de inventario). Este objetivo principal se divide en dos objetivos: 1. La neutralización de los efectos causados por el retardo de entrega de un pedido. 2. Diseño de políticas de inventario que permitan un balance entre el rechazo a la perturbación (demanda) y el seguimiento del inventario objetivo. Dado que el esquema de control por modelo interno (IMC) permite tratar los objetivos (1) y (2) bajo el mismo paradigma de control, pero de una manera disociada, éste se presenta en esta tesis como una nueva política de reposición de inventario en cadenas de suministro. Sin embargo, el IMC requiere el conocimiento del retardo para compensar sus efectos. Esta situación no es viable cuando el retardo cambia durante el proceso, situación común en las cadenas de suministro. Por lo tanto, la investigación empieza con la identificación del retardo. Así, en esta tesis se formula un algoritmo de identificación que permite estimar el verdadero valor de los retardos de la cadena de suministro. Estos valores se utilizan para adaptar el bloque de retardos en el esquema de control. De ese modo, el objetivo (1) se finaliza. El objetivo (2) se basa en el diseño de los controladores del esquema IMC. El objetivo de los controladores de IMC es mantener los niveles de inventario de la cadena de suministro cerca del inventario objetivo mitigando el efecto látigo. Cada entidad de la cadena de suministro puede operar en varios modos de trabajo durante el tiempo: suministro infinito y suficiente existencia, (SISE), suministro infinito y Bajas existencia, (SIBE), Suministro limitado, (SL). Cuando el tiempo de espera es demasiado largo y existe incertidumbre en la demanda, muchas empresas optan por utilizar una estrategia de inventario de seguridad para garantizar la satisfacción de la demanda del cliente. En virtud de esta estrategia de la cadena de suministro está siempre en el modo de trabajo (SISE). Cuando el inventario es insuficiente, la cadena de suministro puede trabajar en cualquiera de los modos de trabajo (SISE), (SIBE) o (SL). Por lo tanto, comenzamos proponiendo el diseño del sistema de control para una cadena de suministro bajo la estrategia de inventario de seguridad (SISE). El diseño está basado en las directrices del esquema IMC en el cual se realiza un balance entre la mitigación del efecto látigo y el seguimiento del inventario. Después de eso, el sistema de control se diseña para una cadena de suministro trabajando sin inventario de seguridad (es decir, en cualquier modo de funcionamiento (SISE), (SIBE) o (SL)). Por lo tanto, se propone un sistema de control de inventario conmutado bajo la estrategia de control descentralizado. Este consiste en un banco de controladores diseñados para cada posible caso de funcionamiento de cada entidad y una lógica de conmutación que selecciona el mejor controlador en cada instante de tiempo. Así, el objetivo (2) está terminado.
Download or read book Un sistema de inventarios para control de equipos m dicos de rehabilitaci n reducci n de costos de inventario y agilizaci n de entrega de productos de la empresa Equipos Interferenciales de M xico S A de C V written by and published by . This book was released on 2006 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: El objetivo general de esta tesis es proporcionarle a la empresa un sistema de inventarios que permita llevar un control adecuado de los equipos médicos de rehabilitación, con la finalidad de reducir los costos de inventario y agilizar las entregas de la Empresa Equipos Interferenciales de México, S.A. de C.V., ya que esta empresa tiene ciertos problemas para lograr un alto nivel de servicio así como graves problemas con el control de inventario. El objetivo general de esta tesis se cumplió, ya que gracias a los logros alcanzados de los objetivos se pudo resolver el problema de control de inventario para los equipos médicos de rehabilitación, de la Empresa Equipos Interferenciales de México, S.A. de C.V., ya que ahora se sabe la cantidad de artículos a ordenar y se cuenta con una cantidad adecuada para entregas inmediatas, ocasionado que los clientes no tengan que esperar tanto por los artículos y mejorando con esto el nivel de servicio.
Download or read book The North American Mosaic written by Commission for Environmental Cooperation (Montréal, Québec). Secretariat and published by . This book was released on 2001 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The North American Mosaic has four overarching features. First, it is, to the extent feasible, based on comparable information on the status and trends of major indicators of the state of the environment in Canada,Mexico, and the United States. Second, the report confirms that these three countries together make up an incredibly complex, dynamic, and interconnected ecosystem in which humans play a dominant and decisive role. Third, the report raises important and sometimes disquieting questions concerning the sustainability of some current trends. Finally, the report is a reminder that our economic, social, and physical well-being are utterly dependent on the life-sustaining services provided by nature. This report emphasizes the importance of developing mutually compatible economic, social, and environmental goals and policies across the three-country region.
Download or read book Cradle to Cradle written by William McDonough and published by North Point Press. This book was released on 2010-03-01 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: A manifesto for a radically different philosophy and practice of manufacture and environmentalism "Reduce, reuse, recycle" urge environmentalists; in other words, do more with less in order to minimize damage. But as this provocative, visionary book argues, this approach perpetuates a one-way, "cradle to grave" manufacturing model that dates to the Industrial Revolution and casts off as much as 90 percent of the materials it uses as waste, much of it toxic. Why not challenge the notion that human industry must inevitably damage the natural world? In fact, why not take nature itself as our model? A tree produces thousands of blossoms in order to create another tree, yet we do not consider its abundance wasteful but safe, beautiful, and highly effective; hence, "waste equals food" is the first principle the book sets forth. Products might be designed so that, after their useful life, they provide nourishment for something new-either as "biological nutrients" that safely re-enter the environment or as "technical nutrients" that circulate within closed-loop industrial cycles, without being "downcycled" into low-grade uses (as most "recyclables" now are). Elaborating their principles from experience (re)designing everything from carpeting to corporate campuses, William McDonough and Michael Braungart make an exciting and viable case for change.
Download or read book Teaching Tech Together written by Greg Wilson and published by CRC Press. This book was released on 2019-10-08 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hundreds of grassroots groups have sprung up around the world to teach programming, web design, robotics, and other skills outside traditional classrooms. These groups exist so that people don't have to learn these things on their own, but ironically, their founders and instructors are often teaching themselves how to teach. There's a better way. This book presents evidence-based practices that will help you create and deliver lessons that work and build a teaching community around them. Topics include the differences between different kinds of learners, diagnosing and correcting misunderstandings, teaching as a performance art, what motivates and demotivates adult learners, how to be a good ally, fostering a healthy community, getting the word out, and building alliances with like-minded groups. The book includes over a hundred exercises that can be done individually or in groups, over 350 references, and a glossary to help you navigate educational jargon.
Download or read book Cities of Tomorrow written by Peter Hall and published by Wiley-Blackwell. This book was released on 1997-02-18 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cities of Tomorrow is a critical history of planning in theory and practice in the twentieth century, as well as of the social and economic problems and opportunities that gave rise to it. Trenchant, perceptive, global in coverage, this book is an unrivalled account of its crucial subject. The third edition of Cities of Tomorrow is comprehensively revised to take account of abundant new literature published since its original appearance, and to view the 1990s in historical perspective. This is the definitive edition, reviewing the development of the modern planning movement over the entire span of the twentieth century.
Download or read book Production and Operations Analysis written by Steven Nahmias and published by McGraw-Hill. This book was released on 2009 with total page 789 pages. Available in PDF, EPUB and Kindle. Book excerpt: Production and Operations Analysis, 6/e by Steven Nahmias provides a survey of the analytical methods used to support the functions of production and operations management. This latest edition maintains the focus on continual process improvement while enhancing the technical content of the book. Both analytical methods centered on factory and service processes, as well as process issues across the supply chain, are included. As always, the text presents the most cutting-edge quantitative models used in operations in a clear, accessible manner. While the familiar structure and organization of the text remains the same as previous editions, the current edition includes several new topics aimed at enhancing the technical content of the book.
Download or read book World Anthropologies written by Gustavo Lins Ribeiro and published by Routledge. This book was released on 2020-07-13 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since its inception, anthropology's authority has been based on the assumption that it is a unified discipline emanating from the West. In an age of heightened globalization, anthropologists have failed to discuss consistently the current status of their practice and its mutations across the globe. World Anthropologies is the first book to provoke this conversation from various regions of the world in order to assess the diversity of relations between regional or national anthropologies and a contested, power-laden Western discourse. Can a planetary anthropology cope with both the 'provincial cosmopolitanism' of alternative anthropologies and the 'metropolitan provincialism' of hegemonic schools? How might the resulting 'world anthropologies' challenge the current panorama in which certain allegedly national anthropological traditions have more paradigmatic weight - and hence more power - than others? Critically examining the international dissemination of anthropology within and across national power fields, contributors address these questions and provide the outline for a veritable world anthropologies project.
Download or read book A Conservation Assessment of the Terrestrial Ecoregions of Latin America and the Caribbean written by Eric Dinerstein and published by World Bank Publications. This book was released on 1995 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Approach; Major ecosystem types, major habitat types, and ecoregions of LAC; Conservation status of terretrial ecoregions of LAC; Biological distinctiveness of territorial ecoregions of LAC at different biogeographic scales results; Integrating biological distinctiveness and conservation status; Conservation assessment of mangrove ecosystems.
Download or read book Wired for Innovation written by Erik Brynjolfsson and published by MIT Press. This book was released on 2013-02-08 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two experts on the information economy explore the true economic value of technology and innovation. A wave of business innovation is driving the productivity resurgence in the U.S. economy. In Wired for Innovation, Erik Brynjolfsson and Adam Saunders describe how information technology directly or indirectly created this productivity explosion, reversing decades of slow growth. They argue that the companies with the highest level of returns to their technology investment are doing more than just buying technology; they are inventing new forms of organizational capital to become digital organizations. These innovations include a cluster of organizational and business-process changes, including broader sharing of information, decentralized decision-making, linking pay and promotions to performance, pruning of non-core products and processes, and greater investments in training and education. Innovation continues through booms and busts. This book provides an essential guide for policy makers and economists who need to understand how information technology is transforming the economy and how it will create value in the coming decade.
Download or read book The State of Latin American and Caribbean Cities 2012 written by and published by . This book was released on 2012 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: "With 80% of its population living in cities, Latin America and the Caribbean is the most urbanized region on the planet. Located here are some of the largest and bes-known cities, like Mexico City, São Paulo, Buenos Aires, Rio de Janeiro, Bogota, Lima and Santiago. The region also boasts hundreds of smaller cities that stand out because of their dynamism and creativity. This edition of State of Latin American and Caribbean cities presents teh current situation of the region's urban world, including the demographic, economic, social, environmental, urban and institutional conditions in which cities are developing." -- p.4 of cover.
Download or read book DRASTIC written by and published by . This book was released on 1987 with total page 622 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Transforming Economies written by José Manuel Salazar-Xirinachs and published by . This book was released on 2014-05-05 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book helps connect the dots between economic theory, the role of capabilities, the lessons from history and the practical challenges of design and implementation of industrial policies. In so doing it provides an excellent policy roadmap for anyone interested in the challenge of promoting catch-up growth and productive transformation.
Download or read book Fundamentals of Marketing written by Miguel Santesmases Mestre and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the English edition of the first marketing book in Spanish to be adapted to the European Space for Higher Education, which has been written with the new requirements of the recent official degrees in mind. In addition to its theoretical presentation illustrated with many examples, each chapter starts with a business situation, and closes with a case study with practice topics, key terms and review questions, along with related Internet links and specific bibliography. In addition, teachers and students are provided with complementary on-line material on the book’s website: www.miguelsantesmases.com/fm.htm This textbook presents the fundamentals of marketing, the market, the consumer’s environment and behaviour, the marketing research, and the information systems. It later goes deeper into the marketing tools (product and services management, pricing, communication, sales, distribution and, lastly, the marketing plan), all supported by examples and case studies. Chapters dealing with relationship marketing, customer relations management, new communication technologies and emerging marketing techniques have also been included. Fundamentals of Marketing offers a modern approach, adapted to the new teaching methodologies which will make both the teaching and learning of the principles of marketing much easier.
