Download or read book The Veterinary Receptionist written by John R. Corsan and published by Elsevier Health Sciences. This book was released on 2008-06-05 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. - The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients - Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' - Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness - Case studies used to help the reader identify and learn about specific issues and situations - The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity - Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service - Inclusion of more case study boxes and further reading references - Fresh 2-colour text for easy reading and increased navigability - New, durable cover

Download or read book Start Something That Matters written by Blake Mycoskie and published by Random House. This book was released on 2011-09-06 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: The incredible story of the man behind TOMS Shoes and One for One, the revolutionary business model that marries fun, profit, and social good. “A creative and open-hearted business model for our times.”—The Wall Street Journal Why this book is for you: • You’re ready to make a difference in the world—through your own start-up business, a nonprofit organization, or a new project that you create within your current job. • You want to love your work, work for what you love, and have a positive impact on the world—all at the same time. • You’re inspired by charity: water, method, and FEED Projects and want to learn how these organizations got their start. • You’re curious about how someone who never made a pair of shoes, attended fashion school, or worked in retail created one of the fastest-growing footwear companies in the world by giving shoes away. • You’re looking for a new model of success to share with your children, students, co-workers, and members of your community. You’re ready to start something that matters.

Download or read book Medical Receptionists and Secretaries Handbook written by Mari Robbins and published by CRC Press. This book was released on 2017-11-22 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!

Download or read book InfoWorld written by and published by . This book was released on 1986-07-21 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.

Download or read book Attention and Performance XVII written by Daniel Gopher and published by MIT Press. This book was released on 1999 with total page 842 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1966 the first meeting of the Association for the Study of Attention and Performance was held in the Netherlands to promote the emerging science of cognitive psychology. This volume is based on the most recent conference, held in Israel thirty years later. The focus of the conference was the interaction between theory and application. The organizers chose the specific topic, cognitive regulation of performance, because it is an area where contemporary theories of cognitive processes meet the everyday challenges posed by human interactions with complex systems. Present-day technological systems impose on the operator a variety of supervisory functions, such as input and output monitoring, allocation of cognitive resources, choice of strategies, and regulation of cognitive operations. A challenge for engineers and designers is to accommodate the cognitive requirements called for by these systems. The book is divided into four sections: the presentation and representation of information, cognitive regulation of acquisition and performance, consciousness and behavior, and special populations: aging and neurological disorders. Contributors Nicole D. Anderson, Moshe Bar, Lynn Bardell, Alice E. Barnes, Irving Biederman, Robert A. Bjork, Richard A. Block, Fergus I. M. Craik, Heiner Deubel, John Dunlosky, Ido Erev, Ronald Fisher, John M. Flach, Barry Goettl, Morris Goldsmith, Daniel Gopher, Lynn Hasher, Okihide Hikosaka, Larry L. Jacoby, Peter Kalocsai, Colleen Kelley, David E. Kieras, Roberta Klatzky, Asher Koriat, Arthur F. Kramer, Elisabetta Ladavas, John L. Larish, Susan J. Lederman, John Long, Cynthia P. May, Guiliana Mazzoni, Brian McElree, David Meyer, Satoru Miyauchi, Neville Moray, Louis Narens, Thomas O. Nelson, Raymond S. Nickerson, Lynne Reder, J. Wesley Regian, Ian Robertson, Wolfgang Schneider, Christian D. Schunn, Wayne Shebilske, Shinsuke Shimojo, Suresh Subramaniam, Tom N. Trainham, Jehoshua Tsal, Timothy A. Weber, Christopher Wickens, Rose T. Zacks, Dan Zakay

Download or read book Assumptive Selling written by Steve Stauning and published by Createspace Independent Publishing Platform. This book was released on 2018-07-16 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assumptive selling is about knowing everyone is a buyer... and knowing that the first time you believe someone is not, you'll be right. Take charge of your sales career by recognizing that everyone is a buyer and they want to buy today. What's more, is that if you do take charge, if you are direct, and if you provide the right guidance, they'll want to buy from you!

Download or read book Heinemann Office Procedures for CXC written by Alan Whitcomb and published by Heinemann. This book was released on 2000 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key features of this book include: * thorough coverage of all the key concepts in office procedures * complete and thorough coverage of the current CXC syllabus, obviating the need to use several texts * detailed guidance for the SBA compondent of the syl

Download or read book Managing a Dental Practice the Genghis Khan Way written by Michael R. Young and published by CRC Press. This book was released on 2016-03-23 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing a Dental Practice the Genghis Khan Way shows you how to turn your practice into a successful business. Being an effective practice manager demands a clear vision, sufficient business knowledge and, above all, wise judgement. Never intended to be a theoretical book, this is a "warts-and-all" guide to managing a dental practice, written by s

Download or read book Dental Reception and Practice Management written by Glenys Bridges and published by John Wiley & Sons. This book was released on 2008-04-15 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dental Reception and Practice Management is the dental office administrator’s essential companion to all aspects of reception work and practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition it explains the development of dental care and the range of available treatments, enhancing the reader’s understanding and awareness of the necessary clinical aspects of dentistry. Dental reception and Practice Management covers a range of key skills and knowledge within three sections: ‘Overview of Dental Care Administration’, ‘Front of House Skills and Planning’ and ‘Managing Dental Services’; bringing together practical guidance on business management and reception skills with accessible and relevant information on the dental professions.

Download or read book Dental Reception and Supervisory Management written by Glenys Bridges and published by John Wiley & Sons. This book was released on 2019-04-15 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dental Reception and Practice Management 2nd Edition is the dental office administrator’s essential companion to all aspects of reception work and supervisory practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition, it explains the development of dental care, enhancing the reader’s understanding and awareness of the necessary clinical aspects of dentistry. It also addresses the General Dental Council’s Standards for the Dental Team, which details the nine principals for observing patient rights, and looks at new regulations introduced by the Health and Social Care Act. Provides practical advice for dental receptionists wishing to upgrade their skills Covers all aspects of the receptionist role, from administration and marketing to quality management and patient experience Looks at new standards and regulations put into effect Offers concrete suggestions to improve dental practices and further patient health Includes access to a companion website with case studies and links to useful websites Dental Reception and Practice Management 2nd Edition is designed for use by dental receptionists in practice and for use in dental reception courses. It will also greatly benefit dental nurses, dental hygienists, and dentists.

Download or read book Wellness Recovery Action Plan WRAP written by Mary Ellen Copeland and published by . This book was released on 2003 with total page 71 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Business Basics for Dentists written by James L. Harrison and published by John Wiley & Sons. This book was released on 2023-09-21 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Basics for Dentists Concise yet comprehensive overview of business management principles tailored for dental practices, with strategies to apply the core concepts to achieve success Rather than presenting a rote checklist of steps for success, Business Basics for Dentists, Second Edition describes business, economic, marketing, and management principles and explains how to apply them to dental practice. Now fully updated throughout, this book provides the essential elements of a business course—management principles, economics, business finance, and financial analysis—without getting bogged down in too much detail. Dental students and new practitioners will learn how to use the core strategic and operational business philosophies to develop an effective dental practice. The business management principles are related to various aspects of running and managing a dental practice, including office communications, billing, inventory, and marketing. All aspects of practice transition are approached, including career opportunities, buying a practice, starting a new practice, multi-practitioner arrangements, practice valuation, and planning and developing a practice. The book also covers personal financial planning to ensure that the dentist is also planning for their finances and retirement beyond the bounds of the practice. Business Basics for Dentists, Second Edition covers: Personal money management and insurance needs, reducing the personal tax burden, estate planning, and securing financing Business entities, basic economics, the legal environment of the dental practice, financial statements, and business taxes and tax planning Management principles, planning the dental practice, financial analysis, and control in the dental office, maintaining production and collections, and gaining case acceptance Generating patients for the practice, controlling costs, promoting staff effectiveness, and maintaining daily operations Focusing on the transition period from a dental student, through corporate employee, to ownership, Business Basics for Dentists is a valuable tool for dental students and professionals seeking to further their career path through actionable advice from experts in the field.

Download or read book Practice Management for the Veterinary Team E Book written by Heather Prendergast and published by Elsevier Health Sciences. This book was released on 2023-11-09 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: - Comprehensive coverage of practice management skills includes leadership, financial management, and strategic planning, as well as telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. - Coverage of clinical assisting ranges from examinations and history-taking for patients, to kennels and boarding procedures. - Veterinary Ethics and Legal Issues chapter helps you learn to protect the practice and run a practice based on ethical principles and veterinary laws. - End-of-chapter review questions reinforce key concepts and measure mastery of the content. - End-of-chapter Practice Managers Survival Checklist allows you to review the most essential information. - Versatile text can be used by practice managers to study for the CVPM exam. - Updated content highlights important technological and professional updates to the field impacting medical record management. - New chapters covering telehealth and practice integrative management software are included. - Current coverage includes a revised Leadership, Professional Development and Human Resources chapter and expanded content in Strategic Planning and Marketing chapters.

Download or read book Resurrecting Jack written by Tua Laine and published by BoD - Books on Demand. This book was released on 2022-11-16 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two years after their wedding, Ilsa's first husband Jack Lind, a Finnish diplomat, is flown home from a business trip in cargo. Not allowed to see him again, Ilsa can't believe Jack is really dead, but expects him to walk back into her life one day. When a man who could be Jack turns up at her door twenty years later, llsa is happily married to H, with two teenagers and a picket-fence life in Alabama. Still jealous of Jack, Ilsa's second husband has never wanted to know anything about Ilsa's past. And Jack never liked crowds much. What will Ilsa do if the man at her door is really Jack? As Ilsa tries to reconcile her two lives, an online writer friend hijacks the book she's writing, revises the plot and overwrites her memories of Jack with a twist she never expected. Ilsa's story of love and limerence takes the reader from the 1970s in Finland and Russia through London and Bahrain to an Alabama suburb in the 2000s. "Written with wry humor, 'Resurrecting Jack' explores the recesses of the human heart to show what expedients human psychology is capable of, in the grip of love, in order to deny the apparently undeniable." Robert Grossmith "Tua Laine challenges autofiction. Who owns a story? Who has the right to interpret it? - - - Laine argues smartly and writes creatively. You hear the voice of her own experience and those of her generation, especially in the demands for equal sexual rights for women." Kiiltomato, on Ei tässä elämässä, Jack* "The plot grabs you and doesn't let you go. The novel is an amalgam of Ilsa's current life, her past with Jack, and excerpts from her manuscript. The reader wonders what is true and what is imagined, and how they would want the story to end." Eeva, on Ei tässä elämässä, Jack* "The novel turns her grief into a complex mystery while taking the reader on an armchair trip from the Soviet Union to Bahrain, London and Alabama, and observing the changing relations between men and women along the way." YLE Kulttuuriykkönen, 25.8.2020, on Ei tässä elämässä, Jack* *Translated from media reviews for the Finnish edition, published in 2020.

Download or read book I Need I Want written by Bill Liggins and published by iUniverse. This book was released on 2018-05-10 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although the glamour of Hollywood lures bold and confident actors from around the world, it can also crush the unprepared, ripping chunks of pride from their souls and ejecting them back to their hometowns. Matt Redcrop and Kayla Ross are struggling performing artists and lovers who have the odds stacked against them. With their sights set on Hollywood, they have been sharpening their skills under the tutelage of one of the toughest acting coaches in America, Shelley Isaacson of Tampa. When they realize they are no longer happy being on the fringes of fame, Matt and Kayla make the move to Hollywood with another couple from the workshop. As they become immersed in the roller coaster of emotions that accompany auditions and rejections, each is eventually led to a future they had never considered. I NEED; I WANT is the story of young couple learning about life under the spotlights, their search for balance between ambition and expectation, and the price of fame.

Download or read book Til Undeath Do Us Part written by Jessica Alter and published by Lulu.com. This book was released on 2015-07-03 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Volume I of the Cryptid Series, 'Til Undeath Do Us Part, launches an amazing journey into a world where all is not as it seems, and danger lurks for the unwary. Psychologist Maggie Glass, Psychic Medium Edward Case, and Biologist Kalyani Sharma have a big problem. In the real world, vampires don't exist. Tell that to the one who's looking for love in the Valley of the Sun and won't be stopped until he bites the girl. Never mind the chupacabra in the freezer at home. Things just went from weird to paranormal.

Download or read book A Guide to Managed Care Medicine written by William N. Tindall and published by Jones & Bartlett Learning. This book was released on 2000 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides physicians, administrators, and other health professionals with information on managed care, from its history, forms and practices to detailed information on managed care contracting, physician compensation, monitoring, reporting, management, risk, productivity, and accountability. Annotati