Download or read book Radical Empathy written by Terri Givens and published by Policy Press. This book was released on 2022-02-14 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Renowned political scientist Terri Givens calls for ‘radical empathy’ in bridging racial divides to understand the origins of our biases, including internalized oppression. Deftly weaving together her own experiences with the political, she offers practical steps to call out racism and bring about radical social change.

Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Download or read book Radical Compassion written by Tara Brach and published by Penguin. This book was released on 2020-12-29 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most beloved and trusted mindfulness teachers in America offers a lifeline for difficult times: the RAIN meditation, which awakens our courage and heart Tara Brach is an in-the-trenches teacher whose work counters today's ever-increasing onslaught of news, conflict, demands, and anxieties--stresses that leave us rushing around on auto-pilot and cut off from the presence and creativity that give our lives meaning. In this heartfelt and deeply practical book, she offers an antidote: an easy-to-learn four-step meditation that quickly loosens the grip of difficult emotions and limiting beliefs. Each step in the meditation practice (Recognize, Allow, Investigate, Nurture) is brought to life by memorable stories shared by Tara and her students as they deal with feelings of overwhelm, loss, and self-aversion, with painful relationships, and past trauma--and as they discover step-by-step the sources of love, forgiveness, compassion, and deep wisdom alive within all of us. A PENGUIN LIFE TITLE

Download or read book Radical Customer Empathy written by Danya Shea and published by Bookbaby. This book was released on 2019-10-24 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to REVOLUTIONIZE the way you do marketing! By the end of it you'll think smarter, plan better, have more customers and be more profitable.This book is written for ethical, values-based companies who have identified a real market need and have put their heart and soul into fulfilling that need with excellence and integrity.When you finish this book, you will be a better marketer. You will learn how to define your ideal customer experience; understand the importance of the customer's mindset at different buying stages; and increase the focus and effectiveness of your marketing strategies.

Download or read book Radical Candor Be a Kick Ass Boss Without Losing Your Humanity written by Kim Scott and published by St. Martin's Press. This book was released on 2017-03-14 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A high-profile business manager describes her development of an optimal management course designed to help business leaders become balanced and effective without resorting to insensitive aggression or overt permissiveness"--

Download or read book Against Empathy written by Paul Bloom and published by HarperCollins. This book was released on 2016-12-06 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Post Best Book of 2016 We often think of our capacity to experience the suffering of others as the ultimate source of goodness. Many of our wisest policy-makers, activists, scientists, and philosophers agree that the only problem with empathy is that we don’t have enough of it. Nothing could be farther from the truth, argues Yale researcher Paul Bloom. In AGAINST EMPATHY, Bloom reveals empathy to be one of the leading motivators of inequality and immorality in society. Far from helping us to improve the lives of others, empathy is a capricious and irrational emotion that appeals to our narrow prejudices. It muddles our judgment and, ironically, often leads to cruelty. We are at our best when we are smart enough not to rely on it, but to draw instead upon a more distanced compassion. Basing his argument on groundbreaking scientific findings, Bloom makes the case that some of the worst decisions made by individuals and nations—who to give money to, when to go to war, how to respond to climate change, and who to imprison—are too often motivated by honest, yet misplaced, emotions. With precision and wit, he demonstrates how empathy distorts our judgment in every aspect of our lives, from philanthropy and charity to the justice system; from medical care and education to parenting and marriage. Without empathy, Bloom insists, our decisions would be clearer, fairer, and—yes—ultimately more moral. Brilliantly argued, urgent and humane, AGAINST EMPATHY shows us that, when it comes to both major policy decisions and the choices we make in our everyday lives, limiting our impulse toward empathy is often the most compassionate choice we can make.

Download or read book Empathy written by Roman Krznaric and published by Penguin. This book was released on 2014-11-04 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the Six Habits of Highly Empathic People A popular speaker and co-founder of The School of Life, Roman Krznaric has traveled the world researching and lecturing on the subject of empathy. In this lively and engaging book, he argues that our brains are wired for social connection. Empathy, not apathy or self-centeredness, is at the heart of who we are. By looking outward and attempting to identify with the experiences of others, Krznaric argues, we can become not only a more equal society, but also a happier and more creative one. Through encounters with groundbreaking actors, activists, designers, nurses, bankers and neuroscientists, Krznaric defines a new breed of adventurer. He presents the six life-enhancing habits of highly empathic people, whose skills enable them to connect with others in extraordinary ways – making themselves, and the world, more truly fulfilled.

Download or read book Applied Empathy written by Michael Ventura and published by Atria Books. This book was released on 2019-05-21 with total page 3 pages. Available in PDF, EPUB and Kindle. Book excerpt: Michael Ventura, entrepreneur and CEO of award-winning strategy and design firm Sub Rosa, shares “how to unlock our ability to design solutions, spark innovation, and solve tough challenges with empathy at the center” (Arianna Huffington). Having built his career working with iconic brands and institutions such as General Electric, Google, Nike, Warby Parker, and also The United Nations and the Obama Administration, Michael Ventura offers entrepreneurs and executives a radical new business book and way forward. Empathy is not about being nice. It’s not about pity or sympathy either. It’s about understanding—your consumers, your colleagues, and yourself—and it’s a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa’s design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value). “The most neglected fact in business is we’re all human. Michael Ventura makes a powerful argument that empathy is the secret sauce of 21st century business. The more digital we get, the more empathy we need” (Chip Conley, New York Times bestselling author of Emotional Equation). For leaders of all levels, this groundbreaking guide lays the foundation to establish a diverse, inventive, and driven team that can meet the challenges of today’s ever-evolving marketplace. If you want to connect to the people you work with, you have to understand them first.

Download or read book The Dark Sides of Empathy written by Fritz Breithaupt and published by Cornell University Press. This book was released on 2019-06-15 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many consider empathy to be the basis of moral action. However, the ability to empathize with others is also a prerequisite for deliberate acts of humiliation and cruelty. In The Dark Sides of Empathy, Fritz Breithaupt contends that people often commit atrocities not out of a failure of empathy but rather as a direct consequence of over-identification and a desire to increase empathy. Even well-meaning compassion can have many unintended consequences, such as intensifying conflicts or exploiting others. Empathy plays a central part in a variety of highly problematic behaviors. From mere callousness to terrorism, exploitation to sadism, and emotional vampirism to stalking, empathy all too often motivates and promotes malicious acts. After tracing the development of empathy as an idea in German philosophy, Breithaupt looks at a wide-ranging series of case studies—from Stockholm syndrome to Angela Merkel's refugee policy and from novels of the romantic era to helicopter parents and murderous cheerleader moms—to uncover how narcissism, sadism, and dangerous celebrity obsessions alike find their roots in the quality that, arguably, most makes us human.

Download or read book The Empathy Edge written by Maria Ross and published by Page Two. This book was released on 2019-10-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy. Being empathetic at work means seeing the situation from another's perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change-makers and community leaders, Maria Ross reveals exactly how empathy makes brands and organizations stronger and more successful. Ross shows why your business needs to cultivate more empathy now, and shares the habits and traits of empathetic leaders who foster more productivity and loyalty. She gives practical tips, big and small, for how to align your mission and values and hire the right people, cultivating a more empathetic--and innovative--workplace culture. Finally, she gives you the goods on building your empathetic brand in an authentic and proactive way, and shows how doing so results in happier customers, innovative work cultures and increased profits. In this practical playbook for businesses of all types, Maria Ross proves that empathy is not just good for society--it's great for business, and may transform you at a personal level, too.

Download or read book Your Heart is a Muscle the Size of a Fist written by Sunil Yapa and published by Hachette UK. This book was released on 2016-01-14 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: A TIME Magazine Best Book of 2016 An Amazon Best Book of 2016 A heart-stopping debut about protest and riot . . . 1999. Victor, homeless after a family tragedy, finds himself pounding the streets of Seattle with little meaning or purpose. He is the estranged son of the police chief of the city, and today his father is in charge of one of the largest protests in the history of Western democracy. But in a matter of hours reality will become a nightmare. Hordes of protesters - from all sections of society - will test the patience of the city's police force, and lives will be altered forever: two armed police officers will struggle to keep calm amid the threat of violence; a protester with a murderous past will make an unforgivable mistake; and a delegate from Sri Lanka will do whatever it takes to make it through the crowd to a meeting - a meeting that could dramatically change the fate of his country. In amongst the fray, Victor and his father are heading for a collision too. Your Heart is a Muscle the Size of a Fist, set during the World Trade Organization protests, is a deeply charged novel showcasing a distinct and exciting new literary voice.

Download or read book The Good Ancestor written by Roman Krznaric and published by The Experiment. This book was released on 2021-08-31 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in paperback: A call to save ourselves and our planet that gets to the root of the current crisis—society’s extreme short-sightedness

Download or read book Don t Keep Your Day Job written by Cathy Heller and published by St. Martin's Press. This book was released on 2019-11-12 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the #1 podcast "Don't Keep Your Day Job," an inspiring book about turning your passion into profit "Heller pivots effortlessly from encouraging readers to accept “miraculous changes,” find their bliss, and examine their authentic selves to practical tips for building mass marketing email distribution lists and identifying web-based social media and teaching portals that allow small-business owners to capture additional revenue...both approachable and incisive." —Booklist From the creator of the #1 podcast "Don't Keep Your Day Job," an inspiring book about turning your passion into profit The pursuit of happiness is all about finding our purpose. We don't want to just go to work and build someone else’s dream, we want to do our life's work. But how do we find out what we’re supposed to contribute? What are those key ingredients that push those who succeed to launch their ideas high into the sky, while the rest of us remain stuck on the ground? Don’t Keep Your Day Job will get you fired up, ready to rip it open and use your zone of genius to add a little more sparkle to this world. Cathy Heller, host of the popular podcast Don’t Keep Your Day Job, shares wisdom, anecdotes, and practical suggestions from successful creative entrepreneurs and experts, including actress Jenna Fischer on rejection, Gretchen Rubin on the keys to happiness, Jen Sincero on having your best badass life, and so much more. You’ll learn essential steps like how to build your side hustle, how to find your tribe, how to reach for what you truly deserve, and how to ultimately turn your passion into profit and build a life you love.

Download or read book Customer Empathy written by Alex Allwood and published by . This book was released on 2019-11-11 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Global performance reports show that current customer experience (CX) practices are failing organisations and their customers. Promised returns of enhanced customer value, competitive differentiation and CX as a driver of sustainable growth are not being fully realised - at best, there is only incremental gain for most organisations. Something is missing. As it stands, customer experience management and design is overdue for radical intervention. Customer empathy helps us to see the customer's world differently. Doubling down on CX practices by switching on customer empathy creates deeper understanding, more meaningful connection, aligns and unites teams and enriches decision making. Customer empathy is a powerful human resource for positively impacting customer experience excellence that until now has been largely overlooked.

Download or read book Zero Degrees of Empathy written by Simon Baron-Cohen and published by Penguin Group. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: We have always struggled to explain why some people behave in the most evil way imaginable, while others are completely self-sacrificing. From the Nazi concentration camps of World War Two to the playgrounds of today, the author examines empathy, cruelty and understanding and looks at what exactly makes our behaviour uniquely human.

Download or read book Radical Responsibility written by Fleet Maull, Ph.D. and published by Sounds True. This book was released on 2019-05-14 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: An Invitation to Discover Personal Freedom, Authentic Relationships, and Limitless Possibility What is the greatest obstacle to your fulfillment, success, and happiness? “It's the belief,” teaches Fleet Maull, “that your current situation, whatever it is, has the power to determine your future.” Before he was a revered meditation teacher, Fleet Maull served 14 years in prison for drug trafficking. And during that time, he embarked on a path of transformation and service that today has helped tens of thousands—from inmates to hospice patients to top-level business leaders. With Radical Responsibility, he invites us to experience for ourselves the life-changing journey from victim to co-creator. Here, he guides us step by step to shift our fear-based conditioning into the habits of courage, compassion, and positive change. Join him to delve deeply into: • The complete Radical Responsibility® method for breaking free of your learned limitations and accessing limitless possibility • Discovering basic goodness— your indestructible inner resource for happiness, connection, and strength • Fleet Maull's mindfulness-based emotional intelligence (MBEI) model—neuroscience-informed principles and tools for shedding shame and blame and embracing self-awareness, resilience, and freedom from our self-created suffering • Getting off the Drama Triangle and into the Empowerment Zone—profound practices to transform interpersonal conflicts • Creating your life plan—a clear and achievable map for living your highest purpose, and many other chapters of real-world-tested insights and strategies If you would like to take your life to the next level and truly optimize your health, relationships, career, and other life pursuits, Radical Responsibility will give you the expert guidance to move beyond the inner walls of your beliefs and realize your full potential. This book includes access to guided audio sessions for many of the exercises, available online.

Download or read book Correspondents written by Tim Murphy and published by Grove Press. This book was released on 2019-05-15 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A sprawling tale of love, family, duty, war, and displacement. It is above all a stinging indictment of the ill-fated war in Iraq.” —Khaled Hosseini, #1 New York Times–bestselling author The bright and driven daughter of a Boston-area Irish-Arab family, Rita Khoury charts herself an ambitious path through Harvard to one of the best newspapers in the country. She is posted in cosmopolitan Beirut and dates a handsome Palestinian would-be activist. But when she is assigned to cover the America-led invasion of Baghdad in 2003, she finds herself unprepared for the warzone. Her lifeline is her interpreter and fixer Nabil al-Jumaili, an equally restless young man whose dreams have been restricted by life in a deteriorating dictatorship, not to mention his own seemingly impossible desires. As the war tears Iraq apart, personal betrayal and the horrors of conflict force Rita and Nabil out of the country and into twisting, uncertain fates. What lies in wait will upend their lives forever, shattering their own notions of what they’re entitled to in a grossly unjust world. Epic in scope, by turns satirical and heartbreaking, and speaking sharply to America’s current moment, Correspondents is a whirlwind story about displacement from one’s own roots, the violence America promotes both abroad and at home, and the resilience that allows families to remake themselves and endure even the most shocking upheavals. “[An] emotionally resonant, time-hopping page turner . . . Explores immigration, the effects of U.S. intervention, and the long arc of war.” —Huffington Post “An exploration of family, identity, and the price of war.” —Newsday “A surprisingly moving war novel alert to global violence and politics but thriving on the character level.” —Kirkus Reviews (starred review)