Download or read book Quality Or Else written by Lloyd Dobyns and published by . This book was released on 1991 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1980, an NBC documentary, "If Japan Can . . . Why Can't We?" introduced Dr. W. Edwards Deming to this country and launched the Quality Revolution in business. This straightforward account of the Total Quality movement is written by the team responsible for that groundbreaking report.
Download or read book Quality or else written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Uplifting Service written by Ron Kaufman and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.
Download or read book Everything Else in the Universe written by Tracy Holczer and published by Penguin. This book was released on 2019-06-11 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the midst of the Vietnam War, a young girl struggles to embrace change in this tender family story for fans of Cynthia Lord and Wendy Maas Lucy is a practical, orderly person--just like her dad. He taught her to appreciate reason and good sense, instilling in her the same values he learned at medical school. But when he's sent to Vietnam to serve as an Army doctor, Lucy and her mother are forced to move to San Jose, California, to be near their relatives--the Rossis--people known for their superstitions and all around quirky ways. Lucy can't wait for life to go back to normal, so she's over the moon when she learns her father is coming home early. It doesn't even matter that he's coming back "different." That she can't ask too many questions or use the word "amputation." It just matters that he'll be home. But Lucy quickly realizes there's something very wrong when her mother sends her to spend the summer with the Rossis to give her father some space. Lucy's beside herself, but what's a twelve-year-old to do? It's a curious boy named Milo, a mysterious packet of photographs and an eye-opening mission that makes Lucy see there's more to life than schedules and plans, and helps to heal her broken family. The latest from critically-acclaimed author Tracy Holczer is a pitch-perfect middle grade tale of family and friendship that's sure to delight fans of One for the Murphys and Rules.
Download or read book Quality Or Else written by Lloyd Dobyns and published by . This book was released on 1991 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Or Else written by Joe Hart and published by Thomas & Mercer. This book was released on 2022-04 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: A secret love becomes a fatal affair in a twisting novel of suspense by Wall Street Journal bestselling author Joe Hart. When novelist Andy Drake returns to his hometown to care for his ailing father, a reconnection with his childhood friend Rachel escalates into a secret love affair. For Rachel, struggling to maintain the facade of a picture-perfect life, it's an escape from an emotionally abusive marriage. Then Andy receives an anonymous note warning him to end the affair. Or else. Whoever's been watching is going to make Andy pay. Weeks later, Rachel's husband, David, is shot to death. Rachel and her two young sons vanish without a trace. One misstep, one careless reveal, and Andy could look as guilty as sin. Clue by clue, as his investigation into the mystery unfolds, Andy discovers that he and Rachel weren't the only ones keeping secrets. Nothing in this quiet neighborhood is as it seems. No one peeking from behind the curtains of their homes can be trusted. And the worst is yet to come. Because David isn't the only one who will die.
Download or read book To Err Is Human written by Institute of Medicine and published by National Academies Press. This book was released on 2000-03-01 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book sets forth a national agendaâ€"with state and local implicationsâ€"for reducing medical errors and improving patient safety through the design of a safer health system. This volume reveals the often startling statistics of medical error and the disparity between the incidence of error and public perception of it, given many patients' expectations that the medical profession always performs perfectly. A careful examination is made of how the surrounding forces of legislation, regulation, and market activity influence the quality of care provided by health care organizations and then looks at their handling of medical mistakes. Using a detailed case study, the book reviews the current understanding of why these mistakes happen. A key theme is that legitimate liability concerns discourage reporting of errorsâ€"which begs the question, "How can we learn from our mistakes?" Balancing regulatory versus market-based initiatives and public versus private efforts, the Institute of Medicine presents wide-ranging recommendations for improving patient safety, in the areas of leadership, improved data collection and analysis, and development of effective systems at the level of direct patient care. To Err Is Human asserts that the problem is not bad people in health careâ€"it is that good people are working in bad systems that need to be made safer. Comprehensive and straightforward, this book offers a clear prescription for raising the level of patient safety in American health care. It also explains how patients themselves can influence the quality of care that they receive once they check into the hospital. This book will be vitally important to federal, state, and local health policy makers and regulators, health professional licensing officials, hospital administrators, medical educators and students, health caregivers, health journalists, patient advocatesâ€"as well as patients themselves. First in a series of publications from the Quality of Health Care in America, a project initiated by the Institute of Medicine
Download or read book Be Yourself Everyone Else is Already Taken written by Mike Robbins and published by John Wiley & Sons. This book was released on 2009-03-23 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Be Yourself, Everyone Else is Already Taken "Mike's book is a wonderful expression of authenticity in action—clear, honest, instructive, and a passionate call to be your true Divine Self." —Cheryl Richardson, New York Times best-selling author, Take Time for Your Life "Mike Robbins provides a clear guide for intelligently and compassionately coming face-to-face with yourself and loving the person you meet. His five principles of authenticity teach us how to embrace and celebrate all aspects of who we are and what it means to be a spiritual being having a human incarnation." —Michael Bernard Beckwith, author, Spiritual Liberation "Be Yourself, Everyone Else is Already Taken is an empowering and refreshing book about how to be successful, real, and fulfilled in life. I highly recommend it." —Gay Hendricks, New York Times best-selling author, Five Wishes "Mike Robbins has written a powerful, down-to-earth, and insightful book on one of the most important aspects of happiness and fulfillment in life—authenticity. Be Yourself, Everyone Else Is Already Taken will give you tools and techniques to enhance your life and relationships in a profound way." —Marci Shimoff, New York Times best-selling author, Happy for No Reason "Be Yourself, Everyone Else Is Already Taken reminds us that God created each one of us for a unique purpose.?We live in a world where the lines between fake and real have blurred. This powerful book teaches you how to access and express the realness you crave in your work, your relationships, and yourself." —Jon Gordon, author, The Energy Bus
Download or read book A Little Life written by Hanya Yanagihara and published by Vintage. This book was released on 2016-01-26 with total page 833 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • A stunning “portrait of the enduring grace of friendship” (NPR) about the families we are born into, and those that we make for ourselves. A masterful depiction of love in the twenty-first century. NATIONAL BOOK AWARD FINALIST • MAN BOOKER PRIZE FINALIST • WINNER OF THE KIRKUS PRIZE A Little Life follows four college classmates—broke, adrift, and buoyed only by their friendship and ambition—as they move to New York in search of fame and fortune. While their relationships, which are tinged by addiction, success, and pride, deepen over the decades, the men are held together by their devotion to the brilliant, enigmatic Jude, a man scarred by an unspeakable childhood trauma. A hymn to brotherly bonds and a masterful depiction of love in the twenty-first century, Hanya Yanagihara’s stunning novel is about the families we are born into, and those that we make for ourselves. Look for Hanya Yanagihara’s latest bestselling novel, To Paradise.
Download or read book Marketing written by Steven J. Skinner and published by Houghton Mifflin. This book was released on 1994 with total page 840 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Sundiver written by David Brin and published by Spectra. This book was released on 2010-07-21 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: “The Uplift books are as compulsive reading as anything ever published in the genre.”—The Encyclopedia of Science Fiction In all the universe, no species has ever reached for the stars without the guidance of a patron—except perhaps mankind. Did some mysterious race begin the uplift of humanity aeons ago? And if so, why did they abandon us? Circling the sun, under the caverns of Mercury, Expedition Sundiver prepares for the most momentous voyage in our history. A journey into the boiling inferno of the sun . . . to seek our destiny in the cosmic order of life. David Brin's Uplift novels are among the most thrilling and extraordinary science fiction ever written. Sundiver, Startide Rising, and The Uplift War—a New York Times bestseller—together make up one of the most beloved sagas of all time. Brin's tales are set in a future universe in which no species can reach sentience without being “uplifted” by a patron race. But the greatest mystery of all remains unsolved. . . . “Superb”—Science Fiction Times
Download or read book Perfectly Legal written by David Cay Johnston and published by Penguin. This book was released on 2005-01-04 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now updated with a new prologue! Since the mid-1970s, there has been a dramatic shift in America's socioeconomic system, one that has gone virtually unnoticed by the general public. Tax policies and their enforcement have become a disaster, and thanks to discreet lobbying by a segment of the top 1 percent, Washington is reluctant or unable to fix them. The corporate income tax, the estate tax, and the gift tax have been largely ignored by the media. But the cumulative results are remarkable: today someone who earns a yearly salary of $60,000 pays a larger percentage of his income in taxes than the four hundred richest Americans. Pulitzer Prize-winning investigative reporter David Cay Johnston exposes exactly how the middle class is being squeezed to create a widening wealth gap that threatens the stability of the country. By relating the compelling tales of real people across all areas of society, he reveals the truth behind: • "Middle class" tax cuts and exactly whom they benefit. • How workers are being cheated out of their retirement plans while disgraced CEOs walk away with millions. • How some corporations avoid paying any federal income tax. • How a law meant to prevent cheating by the top 2 percent of Americans no longer affects most of them, but has morphed into a stealth tax on single mothers making just $28,000. • Why the working poor are seven times more likely to be audited by the IRS than everyone else. • How the IRS became so weak that even when it was handed complete banking records detailing massive cheating by 1,600 people, it prosecuted only 4 percent of them. Johnston has been breaking pieces of this story on the front page of The New York Times for seven years. With Perfectly Legal, he puts the whole shocking narrative together in a way that will stir up media attention and make readers angry about the state of our country.
Download or read book Managerial Communication written by Geraldine E. Hynes and published by SAGE Publications. This book was released on 2015-01-22 with total page 719 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Practical, Strategic Approach to Managerial Communication Managerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need in today’s workplace. This book continues to be the market leader due to its strategic approach, solid research base, comprehensive coverage, balanced examination of oral and written communication, and focus on managerial, not entry-level, competencies. In the Sixth Edition, author Geraldine E. Hynes preserves the book’s key strengths while reflecting the realities of the contemporary workplace.
Download or read book The Project Manager written by Richard Newton and published by Pearson UK. This book was released on 2010-01-27 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Processes don't drive projects; people do. Successful project management is ultimately about effective communication, and more broadly, effective people management. Most books, however, deal largely with process - the mechanical, methodological side, and play down the human side. The Project Manageris a fresh approach to project management: it moves beyond the formal methodologies and techniques to shed light on the core skills that will make you a great project manager. It puts the project manager centre stage and provides you with an invaluable set of experience-based lessons, tips, and.
Download or read book Cradle to Cradle written by William McDonough and published by North Point Press. This book was released on 2010-03-01 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: A manifesto for a radically different philosophy and practice of manufacture and environmentalism "Reduce, reuse, recycle" urge environmentalists; in other words, do more with less in order to minimize damage. But as this provocative, visionary book argues, this approach perpetuates a one-way, "cradle to grave" manufacturing model that dates to the Industrial Revolution and casts off as much as 90 percent of the materials it uses as waste, much of it toxic. Why not challenge the notion that human industry must inevitably damage the natural world? In fact, why not take nature itself as our model? A tree produces thousands of blossoms in order to create another tree, yet we do not consider its abundance wasteful but safe, beautiful, and highly effective; hence, "waste equals food" is the first principle the book sets forth. Products might be designed so that, after their useful life, they provide nourishment for something new-either as "biological nutrients" that safely re-enter the environment or as "technical nutrients" that circulate within closed-loop industrial cycles, without being "downcycled" into low-grade uses (as most "recyclables" now are). Elaborating their principles from experience (re)designing everything from carpeting to corporate campuses, William McDonough and Michael Braungart make an exciting and viable case for change.
Download or read book New Outlook written by and published by . This book was released on 1912 with total page 1260 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Proud Decades written by John P. Diggins and published by W. W. Norton & Company. This book was released on 1988 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: What happens when public figures' private selves are put forth for examination by public audiences? How do the personal struggles of music artists, specifically those with immigrant backgrounds, compare to the private struggles of other individuals? At a time when many countries in the European Union experience an increase in far-right political party activities, how do individuals from the margins negotiate new ways of thinking about identity, offering hope for greater understanding of shared struggles across societies? This book offers interpretations of identity and belonging by examining the work of two music artists, Faudel Belloua from France and Adam Tensta from Sweden. By analyzing texts produced by these individuals, I argue that ongoing engagement with the materials produced by Belloua and Tensta, a process which I refer to as living biography, presents a unique window into the process of how Belloua and Tensta connect personal struggles to public issues, providing a compelling departure point for further discussions on how interpretations of national identity are changing in France and Sweden and beyond.
