Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Download or read book Managing the Testing Process written by Rex Black and published by John Wiley & Sons. This book was released on 2003-08-16 with total page 530 pages. Available in PDF, EPUB and Kindle. Book excerpt: An updated edition of the best tips and tools to plan, build, and execute a structured test operation In this update of his bestselling book, Rex Black walks you through how to develop essential tools and apply them to your test project. He helps you master the basic tools, apply the techniques to manage your resources, and give each area just the right amount of attention so that you can successfully survive managing a test project! Offering a thorough review of the tools and resources you will need to manage both large and small projects for hardware and software, this book prepares you to adapt the concepts across a broad range of settings. Simple and effective, the tools comply with industry standards and bring you up to date with the best test management practices and tools of leading hardware and software vendors. Rex Black draws from his own numerous testing experiences-- including the bad ones, so you can learn from his mistakes-- to provide you with insightful tips in test project management. He explores such topics as: Dates, budgets, and quality-expectations versus reality Fitting the testing process into the overall development or maintenance process How to choose and when to use test engineers and technicians, contractors and consultants, and external test labs and vendors Setting up and using an effective and simple bug-tracking database Following the status of each test case The companion Web site contains fifty tools, templates, and case studies that will help you put these ideas into action--fast!
Download or read book The Future of Software Quality Assurance written by Stephan Goericke and published by Springer Nature. This book was released on 2019-11-19 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book, published to mark the 15th anniversary of the International Software Quality Institute (iSQI), is intended to raise the profile of software testers and their profession. It gathers contributions by respected software testing experts in order to highlight the state of the art as well as future challenges and trends. In addition, it covers current and emerging technologies like test automation, DevOps, and artificial intelligence methodologies used for software testing, before taking a look into the future. The contributing authors answer questions like: "How is the profession of tester currently changing? What should testers be prepared for in the years to come, and what skills will the next generation need? What opportunities are available for further training today? What will testing look like in an agile world that is user-centered and fast-paced? What tasks will remain for testers once the most important processes are automated?" iSQI has been focused on the education and certification of software testers for fifteen years now, and in the process has contributed to improving the quality of software in many areas. The papers gathered here clearly reflect the numerous ways in which software quality assurance can play a critical role in various areas. Accordingly, the book will be of interest to both professional software testers and managers working in software testing or software quality assurance.
Download or read book The Certified Manager of Quality Organizational Excellence Handbook Fourth Edition written by Russell T. Westcott and published by Quality Press. This book was released on 2013-10-07 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQs Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results Benefits associated with the application of key concepts and quality management principles Best practices describing recognized approaches for good quality management Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.
Download or read book PgMP Exam Practice Test and Study Guide Fourth Edition written by Ginger Levin and published by CRC Press. This book was released on 2013-06-13 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: PgMP® Exam Practice Test and Study Guide, Fourth Edition is the book you need to pass the Program Management Professional (PgMP®) exam the first time around. It reflects recent revisions based on PMI®'s Standard for Program Management - Third Edition (2013). Based on best practices that complement PMI®’s standards, this is the most comprehensive and up-to-date resource available to help you prepare for the exam with new and changed terminology. It includes a list of the major topics covered on the exam organized by the five performance domains—strategic program management, program life cycle, benefits management, stakeholder management, and governance—as presented in the Program Management Professional Examination Content Outline. It also includes helpful tips on how to make the most of the time you have available to prepare for the exam. Just like its bestselling predecessors, this indispensable study guide includes 20 multiple-choice practice questions for each domain along with a comprehensive answer key. The program life cycle domain includes 20 questions for each of the five phases. Each question also has a plainly written rationale for each correct answer with bibliographic references for further study. Two challenging, 170-question practice tests that simulate the actual exam are included in the book and online, so you can retake them as many times as necessary. They also include a rationale and reference. Scores for the online tests are presented as if each question is rated similarly, but this edition also includes a new component: the authors’ own weighting system for the level of difficulty for each question. This system will show you what they feel meets the exam’s criteria for Proficient, Moderately Proficient, and below Proficient. You then will see your scores by domain in both approaches. Supplying an insider's look at the questions, terminology, and sentence construction you will encounter on the day of the exam, this indispensable study tool is designed to help you pass the exam and achieve the highly sought after PgMP® certification.
Download or read book Interview Questions and Answers written by Richard McMunn and published by How2Become Ltd. This book was released on 2013-05 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Ultimate Performance Management written by Jeffrey Russell and published by Association for Talent Development. This book was released on 2009-11-01 with total page 571 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mention the dreaded phrase "performance review" to most employees, and you're likely to get a variety of responses—none positive. Face it: it's time to find a better way to manage performance. Whether you're an organizational leader, human resource professional, or organization development specialist, Ultimate Performance Management can help you transform your company's system for performance improvement. Rather than the traditional annual performance review, you can develop a larger framework for an ongoing performance coaching conversation, a fresh approach that enables managers and performers to build their skills consistently over time. This book provides complete background materials on learning and performance management issues, guidelines for assessing your organization's current culture and evaluating your program results, and a full range of hands-on tools, including complete instructions and presentations for one-day or half-day workshops on several performance-related processes handouts such as checklists, exercises, charts, diagrams, and other supportive materials training instruments and tools including a wide array of quizzes, questionnaires, outlines, and feedback forms learning activities to provide workshop participants with a broad variety of structured experiences a CD-ROM containing all of the ready-to-print materials shown in the workbook. Note: The Content Express e-book contains a link to the same ready-to-print material contained within the CD-ROM.
Download or read book Environmental Impact Assessment written by Anji Reddy Mareddy and published by Butterworth-Heinemann. This book was released on 2017-06-14 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt: Environmental Impact Assessment: Theory and Practice describes the various pieces of knowledge necessary to speak the language of EIA and carry out EIAs focusing on a variety of environmental issues, including impacts on environmental components, like air, water, soils, land, noise and biological environments. Organized into 15 chapters, the book provides engineers with the tools and methods to conduct an effective assessment, including report preparations, design measures and relevant mitigation steps that can be taken to reduce or avoid negative effects. Case Studies are presented, providing guidance professionals can use to better understand, plan and prepare environmental impact assessments. - Presents detailed methodologies for air pollution control, waste treatment schemes, phytoremediation, bioremediation, hazardous waste, green belt development and rainwater harvesting - Highlights concepts and important definitions of EIA and the planning and management of EIA study - Discusses the impacts on valued environmental components, like air, water, soils, land, noise, and biological and socioeconomic environments in a systematic manner
Download or read book Proceedings of the Conference on Quality Assurance in Higher Education written by Horoldagva Batmend and published by Springer Nature. This book was released on 2024 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: Zusammenfassung: This is an open access book. It is with great pleasure and excitement that we gather here today for the annual international academic conference organized by the Mongolian National University of Education. For the past seventeen years, this conference has served as a platform for scholars and researchers to explore and discuss critical issues in higher education. Each year, we witness its growth in scope, quality, and participation, reaffirming its significance as a forum for intellectual exchange and collaboration. This conference since the last year was registered in the Atlantis Press of Springer Nature, providing open access to all the research papers presented and discussed during our time together. This development not only highlights the significance of our scholarly contributions but also amplifies the impact of our collective knowledge on a global scale. It is indeed an honor to host esteemed researchers from six countries, this international collaboration reflects the importance of cross-cultural dialogue and the shared commitment to advancing education quality. We are grateful to the participating organizations, such as the Ministry of Education and Science, Mongolian National Council of Education Accreditation, and many others, for their valuable contributions and support. Especially, thanks to the gold-level sponsor KHAN bank. Throughout this conference, a total of 29 papers will be discussed in plenary and three parallel sessions focusing on "New generation learner - learning", "New generation teacher - teaching" and "Future education policy and planning". Additionally, there will be some enlightening poster presentations, further enriching our understanding of the subject matter. The increase in research volume on higher education quality and its relevant disciplines is a testament to our collective dedication and determination to improve educational systems worldwide. It is our hope that this conference will serve as a catalyst for policy development, knowledge dissemination, and research advancement, fostering an environment of collaboration and innovation among scholars and practitioners. On behalf of the Mongolian National University of Education, I extend my heartfelt gratitude to all the participants, presenters, organizers, and sponsors who have contributed to the success of this event. Your presence and active engagement will undoubtedly shape the future of higher education and inspire positive change in teaching, learning, and policy implementation. May this conference be a platform for enlightening discussions, fruitful networking, and the exchange of transformative ideas. Together, let us embark on this journey of exploring the intricacies of quality assurance in higher education and building a better future for the new generation of learners
Download or read book Requirements Engineering Foundation for Software Quality written by Paul Grünbacher and published by Springer. This book was released on 2017-02-20 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 23rd International Working Conference on Requirements Engineering - Foundation for Software Quality, REFSQ 2017, held in Essen, Germany, in February/March 2017. The 16 full papers and 10 short papers presented in this volume were carefully reviewed and selected from 77 submissions. The papers were organized in topical sections named: use case models; ecosystems and innovation; human factors in requirements engineering; goal-orientation in requirements engineering; communication and collaboration; process and tool integration; visualization and representation of requirements; agile requirements engineering; natural language processing, information retrieval and machine learning traceability; quality of natural language requirements; research methodology in requirements engineering.
Download or read book LPN to RN Transitions E Book written by Lora Claywell and published by Elsevier Health Sciences. This book was released on 2017-09-20 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: LPN to RN Transitions, 4th Edition makes it easy for you to take the next step in your nursing career with all of the essential information you need to pursue your RN degree and practice as a registered nurse. This new edition includes practical information on role transition, cultural competency, delegation, classroom study habits, professional writing, and more. Plus, newly-revised chapters provide the latest information for one complete, indispensable resource to help you succeed in everything from the classroom to clinical practice! Improved organization gives you a clear vision of what the profession of nursing encompasses and ends with a career-affirming review of the path you must travel to reach the goal of registered nurse. Critical thinking questions give you practice applying the critical-thinking skills you will need on the job. Clear, succinct coverage helps you focus on the issues that an RN must address for a successful practice. FYI boxes encourage you to think about how your day-to-day interactions will change as an RN. Additional illustrations create a more engaging reading experience. Revised table of contents helps you quickly locate information. Casual writing style makes it easier to read the text and gain practical advice. Key Terms and Key Points help you learn vocabulary words central to the topic discussed. Learning objectives in each chapter orient you to the broad range of topics that will be emphasized in the RN curriculum. NEW! Information on Role Transition prepares you to begin working in a clinical practice environment. NEW! Cultural Competency information covers how to work with a diverse set of patients. NEW! Prepare Now to Pass NCLEX® chapter provides strategies to use throughout the ADN curriculum to help you prepare a study plan tailored for success on the NCLEX-RN exam. NEW! Additional case studies demonstrate how the concepts discussed apply to real-life patients and colleagues. NEW! Math and Calculations content streamlined online for quick access.
Download or read book Organizational Diagnosis and Assessment written by Michael Harrison and published by SAGE Publications. This book was released on 1998-07-23 with total page 497 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational Diagnosis and Assessment presents sharp-image diagnosis, a distinctive approach to organizational consultation and planned change, that reflects current research and theorizing about organizational change and effectiveness. The authors draw on multiple analytical frames to produce empirically grounded models of sources of ineffectiveness and forces for change, showing how consultants, managers, and applied researchers can break free of unproductive practices and ways of thinking to avoid uncritical adoption of management fads. They offer workable solutions to critical problems and demonstrate ways to meet organizational challenges like market downturns, technological change, and alliances with other organizations. Organizational Diagnosis and Assessment covers diagnosis and assessment of work groups, organizations, and whole systems. This volume develops analytical approaches for problem solving and strategy formation in both for-profit and not-for-profit organizations. Diagnosis of public policy issues, like assessments of the effectiveness of health systems, is also addressed. Many of the models and techniques contribute to assessing the changing nature of the workplace, examining organizational decline and other life-cycle transitions; gendering; change and diversity in organizational culture and in workforce composition; the spread of new forms of work organization, including teams, flat hierarchies, and networks; new uses of information technology; and mergers and alliances among organizations. Organizational Diagnosis and Assessment will be invaluable to advanced students, consultants, and applied behavioral scientists in social sciences, management, social work, organizational and industrial psychology, organizational sociology, nursing, and public administration.
Download or read book Quality Management Principles and Policies in Higher Education written by Baporikar, Neeta and published by IGI Global. This book was released on 2019-08-02 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the key elements in determining the socio-economic significance of education is quality. Quality management plays an integral role in higher education by ensuring that quality benchmarks are being met, thereby attributing to its prestige, increased enrollment, and student success. Quality management policies must be successfully implemented for the institution to thrive. With quality management still in the growing stage, research is needed regarding the applications, challenges, and benefits of these policies within advanced academics. Quality Management Principles and Policies in Higher Education provides emerging research exploring the theoretical aspects of quality management policies and applications within the educational field. Featuring coverage on a broad range of topics such as faculty involvement, administration practices, and critical success factors, this book is ideally designed for educators, administrators, educational consultants, researchers, policymakers, stakeholders, deans, provosts, chancellors, academicians, and students seeking current research on successfully implementing quality management systems in teaching, learning, and administrative processes.
Download or read book Good Laboratory Practice written by Jürg P. Seiler and published by Springer Science & Business Media. This book was released on 2006-01-16 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: After more than twenty years of use Good Laboratory Practice, or GLP, has attained a secure place in the world of testing chemicals and other “test items” with regard to their safety for humans and the environment. Gone are the days when the GLP regulations were hotly debated amongst scientists in academia and industry and were accused of stifling flexibility in, imaginative approaches to, and science-based conduct of, all kinds of studies concerned with toxic effects and other parameters important for the evaluation and assessment of products submitted for registration and permission to market. The GLP regulations have developed from rules on how to exactly document the planning, conduct and reporting of toxicity studies to a quality system for the management of a multitude of study types, from the simple determination of a physical/chemical parameter to the most complex field studies or ecotoxicology studies. At the same time the term “Good Laboratory Practice” has become somewhat of a slogan with the aim to characterise any reliably conducted laboratory work.
Download or read book LPN to RN Transitions written by Lora Claywell, MSN, RN and published by Elsevier Health Sciences. This book was released on 2013-09-17 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: LPN to RN Transitions, 3rd Edition makes it easy for to take the next step in your nursing career with all of the essential information you need to pursue your RN degree and practice as a registered nurse. This new edition includes practical information on classroom study habits, professional writing, knowledge and skills acquisition, and more. Plus, newly-revised chapters provide the latest information for one complete, indispensable resource to help you succeed in everything from the classroom to clinical practice! Clear, succinct coverage focuses your attention on the issues that an RN must address for a successful practice. Critical thinking questions gives you practice applying the critical-thinking skills you will need on the job. FYI boxes encourage you to think about how your day-to-day interactions will change as an RN. Key terms at the beginning of each chapter help you master vocabulary words central to the topic discussed. Learning objectives in each chapter touch on the broad range of topics that will be emphasized in the RN curriculum. NEW! Passing NCLEX chapter provides strategies to help you succeed on the NCLEX-RN exam. Case studies in each chapter demonstrate how the concepts discussed apply to real-life patients and colleagues. Summary content presented in a bulleted-list format offers a quick chapter-review for test preparation. Two-color text creates a more engaging reading experience. Revised table of contents helps you quickly locate information. Improved organization in each chapter gives you a clear picture of what the profession of nursing encompasses and ends with a career-affirming review of the path you must travel to become a registered nurse. Casual writing style makes it easier to read the text and gain practical advice.
Download or read book Project Health Assessment written by PMP, Paul S. Royer and published by CRC Press. This book was released on 2014-10-24 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Project managers, sponsors, team members, and involved stakeholders know when things aren't going well. A frequent first indication is a missing or errant process. Project Health Assessment presents an innovative approach for assessing project processes through a set of ten critical success factors based on PMI's PMBOK Guide knowledge areas. The fi
Download or read book Human Resource Management written by Durai, Pravin and published by Pearson Education India. This book was released on 2010 with total page 682 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resource Management presents multifaceted and all-inclusive information that will be useful to students of human resource management as well as practising human resource managers. Using a highly readable style and real-life examples from Indi
