Download or read book Putting Library Assessment Data to Work written by Selena Killick and published by Facet Publishing. This book was released on 2019-07-16 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective library assessment is crucial for a successful academic library. But what do we mean by library assessment and how can it be used to improve the library service? This new book provides a practical guide for library administrators, managers and practitioners on how to make effective use of existing sources of information for assessment activities with the aim of improving academic library services. Putting Library Assessment Data to Work brings together key library assessment methodologies detailing how they can be used to improve an academic Library. The book takes common sources of data that academic libraries will already be collecting, and presents simple qualitative and quantitative techniques that can be used to evaluate and assess their services, both in detail and overall. The different assessment methods are presented from a practical perspective with a theoretical grounding, and include practical case studies to illustrate how the methodologies have successfully been applied. - The book includes coverage of: - The theoretical framework for assessment, its purpose and the tools and techniques used - Institutional, national and international student surveys and how they can be used to improve library service - The history and development of standardised library surveys (eg LibQUAL+®), how they have been used and their impact - The benefits of In house library surveys and case studies of where they gave been used - Library statistics, including standardised statistics sets and key performance indicators - Qualitative feedback in the library - Emerging techniques including UX - Taking a holistic approach to library assessment through advocacy and strategic planning This book will be essential reading for library and information service managers, administrators, assessment practitioners, educators and policy shapers. It will also be useful for students and researchers interested in library assessment.

Download or read book Assessment as Information Practice written by Gaby Haddow and published by Routledge. This book was released on 2021-12-29 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessment as Information Practice provides information about a range of collection and service-based assessment approaches that can be applied in different contexts to benefit institutions and the users they serve by enhancing quality, efficiency, and effectiveness. With contributions from practitioners and researchers in Australia, New Zealand, Thailand, and the United States, the chapters discuss practical and theoretical aspects of assessment in collecting institutions. Each chapter focuses on specific assessment approaches or contexts while providing guidance on method and use. The chapters can be read alone or as a series to gain an appreciation of assessment approaches, including assessment-oriented research; storytelling; design thinking; data visualisation; mixed methods assessment for digital resources; data for institutional repository assessment; bibliometric methods; and impact assessment. Assessment as Information Practice serves as a resource for practitioners involved in assessment activities. Detailing the processes and considerations that will contribute to more effective and sustainable assessment programmes, the book is also relevant to faculty, researchers, and students working in the information sector.

Download or read book Reference and Information Services written by Kay Ann Cassell and published by American Library Association. This book was released on 2023-01-17 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the ongoing flood of misinformation to the swift changes occasioned by the pandemic, a myriad of factors is spurring our profession to rethink reference services. Luckily, this classic text is back in a newly overhauled edition that thoughtfully addresses the evolving reference landscape. Designed to complement every introductory library reference course, Cassell and Hiremath's book also serves as the perfect resource to guide current practitioners in their day-to-day work. It teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and experts, this thoroughly updated text presents chapters covering fundamental concepts, major reference sources, and special topics while also offering fresh insights on timely issues, including a basic template for the skills required and expectations demanded of the reference librarian; the pandemic’s effect on reference services and how the ingenuity employed by libraries in providing remote and virtual reference is here to stay; a new chapter dedicated to health information, with a special focus on health equity and information sources; selecting and evaluating reference materials, with strategies for keeping up to date; a heightened emphasis on techniques for evaluating sources for misinformation and ways to give library users the tools to discern facts vs. “fake facts”; reference as programming, readers’ advisory services, developmentally appropriate material for children and young adults, and information literacy; evidence-based guidance on handling microaggressions in reference interactions, featuring discussions of cultural humility and competence alongside recommended resources on implicit bias; managing, assessing, and improving reference services; and the future of information and reference services, encapsulating existing models, materials, and services to project possible evolutions in the dynamic world of reference

Download or read book Fundamentals of Planning and Assessment for Libraries written by Rachel A. Fleming-May and published by American Library Association. This book was released on 2021-07-23 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concepts of planning and assessment are intrinsically linked—and understanding them is essential for raising the library’s profile and strengthening its position among stakeholders and the community. Even if you're an LIS student or are new to the profession, or if planning or assessment are not your primary areas of responsibility, you still have a role to play in the success of organizational efforts. Fleming-May has more than a decade of experience in planning and assessment initiatives and instruction, and Mays was her institution’s first assessment librarian; their primer draws from theory, research, and their first-hand observations to illuminate such topics as characteristics of bad planning strategy that can help to illustrate a better approach; reasons why using economic models, like ROI, fall short; how to mix the three types of planning; guidelines to ensure that assessment is meaningful and actionable; tips for creating effective surveys; emphasizing users’ needs with a critical assessment framework; data analysis for surveys, interviews, focus groups, and observation; four questions to ask about audience level before you develop a report; a sample 3-year assessment plan that can be customized; and seven steps for developing a culture of ongoing assessment.

Download or read book The Complete Collections Assessment Manual written by Madeline M. Kelly and published by American Library Association. This book was released on 2020-10-12 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessment is increasingly integral to building, managing, and justifying library collections. Unfortunately, assessment can also be a daunting undertaking. And though every institution is unique, as this manual demonstrates, there's no need to reinvent the wheel. Spanning both concept and practice, Kelly offers a holistic assessment framework suitable to a variety of collections and contexts. With a structure that makes it applicable as both a training tool for practicing librarians and a useful course text for library students, this manual - introduces foundational assessment methodologies then provides concrete guidance on how to contextualize those methodologies within a holistic collections assessment program; - covers topics such as assessment goals, assessment stakeholders, selecting data and methodologies, working through project constraints, and project planning; - includes sample assessment program structures and other useful templates; - provides step-by-step instructions for more than a dozen specific methodologies, describing which aspect of the collection is being measured, what goals the methodology can address, technological requirements, recommended visualizations, and other helpful pointers; and - shares best practices for communicating effectively with internal and external stakeholders about assessment projects, with sample communication plans that can be easily adapted. Bridging the divide between the big picture and the nitty gritty, this manual guides the reader through the development and implementation of a collections assessment program tailored to local needs and resources.

Download or read book Assessment and Accountability in Reference Work written by Susan Griswold Blandy and published by Routledge. This book was released on 1992 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessment and Accountability in Reference Work explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work with the results. This fascinating book explores a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical, and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual as a way to evaluate services. A variety of assessment methods for reference services are applied to all types of libraries. Chapters in Assessment and Accountability in Reference Work describe how a small town library defends the relevancy of its services at a town meeting, how a special library documents the value of its services to cost-conscious management, and how academic libraries can become involved in university- and college-level assessment programs. Librarians seeking to develop their own assessment methods will benefit from practical advice on assessing diversity in the library, and helpful suggestions for improving reference services through training workshops, peer-coaching, and changes in organizational climate. A valuable bibliography of additional resources on assessment and accountability assembled by the editors completes this well-rounded work. All librarians concerned with finding the best way to justify the value of their reference services will find Assessment and Accountability in Reference Work a valuable introduction to the assessment methods that will fit the individual needs of their libraries.

Download or read book Library Science and Administration Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2017-11-30 with total page 1735 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective administration of libraries is a crucial part of delivering library services to the public. To develop and implement best practices, librarians must be aware and informed of the recent advances in library administration. Library Science and Administration: Concepts, Methodologies, Tools, and Applications is a comprehensive reference source for the latest scholarly material on trends, techniques, and management of libraries and examines the benefits and challenges of library administration. Highlighting a range of pertinent topics such as digital libraries, information sciences, and academic libraries, this multi-volume book is ideally designed for academicians, researchers, practitioners, and librarians seeking current research on library science and administration.

Download or read book Assessment and Accountability in Reference Work written by Susan Griswold Blandy and published by Routledge. This book was released on 2019-12-05 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work with the results. It analyses a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical, and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual as a way to evaluate services. A variety of assessment methods for reference services are applied to all types of libraries. Chapters in Assessment and Accountability in Reference Work describe how a small town library defends the relevancy of its services at a town meeting, how a special library documents the value of its services to cost-conscious management, and how academic libraries can become involved in university- and college-level assessment programs. Librarians seeking to develop their own assessment methods will benefit from practical advice on assessing diversity in the library, and helpful suggestions for improving reference services through training workshops, peer-coaching, and changes in organizational climate.

Download or read book Academic Library Statistics written by Association of Research Libraries and published by Association of Research Libr. This book was released on 1969 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Research Anthology on Collaboration Digital Services and Resource Management for the Sustainability of Libraries written by Management Association, Information Resources and published by IGI Global. This book was released on 2021-01-15 with total page 1096 pages. Available in PDF, EPUB and Kindle. Book excerpt: Faced with increased budget cuts, libraries must continue to advance their services through new technologies and practices in order to keep pace with the rapid changes society is currently facing. The once traditional in-person services offered can no longer be the only option, and to keep themselves afloat, libraries must offer more in terms of digital services. The convenience of offering mobile and digital services brings a new wave of accessibility to libraries and a new question on just how much libraries will need to change to meet the newfound needs of its patrons. Beyond offering these digital services, libraries are incorporating other types of technology in multifaceted ways such as utilizing artificial intelligence practices, social media, and big data management. Moreover, libraries are increasingly looking for ways to partner and collaborate with the community, faculty, students, and other libraries in order to keep abreast of the best practices and needs of their users. The Research Anthology on Collaboration, Digital Services, and Resource Management for the Sustainability of Libraries explores emerging strategies and technologies that are redefining the role of the library within communities and academia. This reference book covers extensive ground on all the ways libraries have shifted to manage their resources, digitalize their services, and market themselves within the new technological revolution. These continued shifts for libraries come with benefits, challenges, and future projections that are critical for discussion as libraries continue to strive to remain updated and relevant in times of change. This book is ideal for librarians, archivists, collection managers, IT specialists, electronic resource librarians, practitioners, stakeholders, researchers, academicians, and students who are interested in the current state of libraries and how they are transforming to fit modern needs.

Download or read book Web Services Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2018-12-07 with total page 2321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Web service technologies are redefining the way that large and small companies are doing business and exchanging information. Due to the critical need for furthering automation, engagement, and efficiency, systems and workflows are becoming increasingly more web-based. Web Services: Concepts, Methodologies, Tools, and Applications is an innovative reference source that examines relevant theoretical frameworks, current practice guidelines, industry standards and standardization, and the latest empirical research findings in web services. Highlighting a range of topics such as cloud computing, quality of service, and semantic web, this multi-volume book is designed for computer engineers, IT specialists, software designers, professionals, researchers, and upper-level students interested in web services architecture, frameworks, and security.

Download or read book A Practical Guide to Information Literacy Assessment for Academic Librarians written by Carolyn Radcliff and published by Bloomsbury Publishing USA. This book was released on 2007-06-30 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information literacy assessment applies to a number of contexts in the higher education arena: institutional curricula, information literacy programs, information literacy courses, course-integrated information literacy instruction, and stand-alone information literacy workshops and online tutorials. This practical guide provides an overview of the assessment process: planning; selection and development of tools; and analysis and reporting of data. An assessment-decision chart helps readers match appropriate assessment tools and strategies with learning outcomes and instructional settings. Assessment tools, organized by type, are accompanied by case studies. Various information literacy standards are referenced, with emphasis given to ACRL's Information Literacy Competency Standards for Higher Education.

Download or read book The 1996 National Survey of Public Libraries and the Internet written by John Carlo Bertot and published by Washington : National Commission on Libraries and Information Science. This book was released on 1996 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This 1996 National Commission on Libraries and Information Science (NCLIS) survey gathered data from a national sample of public libraries concerning the current level of public library involvement with the Internet. The purpose of this study was to: (1) provide policymakers, researchers, and library professionals with longitudinal data that measured changes in public library Internet involvement since the first survey in 1994; (2) identify costs for public library Internet services; and (3) identify issues and inform the policy debate concerning public library roles in the electronic networked environment. This final report is divided into three sections: Introduction; Study Results; and Progress and Issues. The introduction discusses the Telecommunications Act of 1996 and the Library Services and Construction Act/Library Services and Technology Act; intellectual property and the National Information Infrastructure; and an electronic federal depository library program. The second section discusses study methodology; public library demographics; accessing the Internet; the current state of public library Internet connectivity; Internet uses and public access services; and benefits to connecting to the Internet. The third section focuses on disparities; connectivity versus services; the goal of universal service; quality of network services; the life cycle of public library Internet development; and preparation for the next survey. Appendices include the survey instrument, survey alert, and cover letter, and information about the authors. (Contains 27 references, and 45 figures that present survey data.) (Author/AEF)

Download or read book Reauthorization of the Library Services and Construction Act 1984 written by United States. Congress. Senate. Committee on Labor and Human Resources. Subcommittee on Education, Arts, and Humanities and published by . This book was released on 1985 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Guide to Library User Needs Assessment for Integrated Information Resource written by Dora Biblarz and published by Scarecrow Press. This book was released on 2001-06-06 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Applicable for all types of libraries. Needs assessment can be defined as the process of using one or more techniques to collect and analyze data on library users or potential users. The guide includes the methodology and techniques for carrying out needs assessment projects, ranging from short-term assessments to long-term research or comprehensive collection assessments. Various types of data, techniques, and methodology are described, as are associated pointers and pitfalls.

Download or read book The Value of Academic Libraries written by Megan J. Oakleaf and published by Assoc of Cllge & Rsrch Libr. This book was released on 2010 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report provides Association of College and Research Libraries (ACRL) leaders and the academic community with a clear view of the current state of the literature on value of libraries within an institutional context, suggestions for immediate "Next Steps" in the demonstration of academic library value, and a "Research Agenda" for articulating academic library value. Its focus is to help librarians understand, based on professional literature, the current answer to the question, "How does the library advance the missions of the institution?" This report is also of interest to higher educational professionals external to libraries, including senior leaders, administrators, faculty, and student affairs professionals.

Download or read book Leveraging Data for Student Success written by Laura G. Knapp and published by RTI Press. This book was released on 2016-09-29 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: People providing services to schools, teachers, and students want to know whether these services are effective. With that knowledge, a project director can expand services that work well and adjust implementation of activities that are not working as expected. When finding that an innovative strategy benefits students, a project director might want to share that information with other service providers who could build upon that strategy. Some organizations that fund programs for students will want a report demonstrating the program’s success. Determining whether a program is effective requires expertise in data collection, study design, and analysis. Not all project directors have this expertise—they tend to be primarily focused on working with schools, teachers, and students to undertake program activities. Collecting and obtaining student-level data may not be a routine part of the program. This book provides an overview of the process for evaluating a program. It is not a detailed methodological text but focuses on awareness of the process. What do program directors need to know about data and data analysis to plan an evaluation or to communicate with an evaluator? Examples focus on supporting college and career readiness programs. Readers can apply these processes to other studies that include a data collection component.