Download or read book Public Services Inspection in the UK written by Steve Martin and published by Jessica Kingsley Publishers. This book was released on 2008-08-15 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public Services Inspection in the UK provides a detailed account of the changing role of inspection in public services management. It analyses the key debates about the role that inspection plays in increasing public accountability and encouraging service improvement. Contributors describe current inspection methods across the key public sectors of education, social care, the criminal justice system, local government services and healthcare, and examine the underlying issues and tensions associated with public services inspection. They compare approaches adopted in different parts of the UK and present evidence that can be drawn on to develop more effective practice, as well as offering recommendations for future policy and research. Public Services Inspection in the UK is essential reading for public service managers, social workers, policy makers, researchers, academics, students and professionals working in public services who have an involvement in the inspection process.
Download or read book Connecting Knowledge and Performance in Public Services written by Kieran Walshe and published by Cambridge University Press. This book was released on 2010-09-30 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The performance of public services is now more closely scrutinised than ever before. Every teacher, doctor, social worker or probation officer knows that behind them stands a restless army of overseers, equipped with a panoply of league tables, star ratings, user opinion surveys, performance indicators and the like with which to judge them. This increased scrutiny and performance measurement has undoubtedly produced improved public services. Yet we still have a limited understanding about how this information can be best used to bring about improvements in performance. What goes on inside the 'black box' of public organisations to move from information to action, or from 'knowing' to 'doing'? This book tackles this important question by reviewing a wide range of performance mechanisms. It explores how information about performance can be translated into improvements in services and, conversely, why this does not always happen in practice.
Download or read book Public Services Inspection in the UK written by Howard Davis and published by Jessica Kingsley Publishers. This book was released on 2008 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text provides a detailed account of the changing role of inspection in public services management. It outlines the continuing debates about providing inspection that encourages not only accountability but also effective service provision and best practice.
Download or read book Public Sector Management written by Norman Flynn and published by SAGE. This book was released on 2012-04-05 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: The highly-anticipated Sixth Edition of Norman Flynn’s Public Sector Management continues to provide students with an insightful, jargon-free description, analysis and critique of the management of the public sector by the UK government. New companion website with free access to full-text journal articles, policy documents, links to useful websites, and relevant multimedia and social media resources, as well as additional case studies and discussion questions. www.sagepub.co.uk/flynn.
Download or read book Public Service Improvement written by Rachel E. Ashworth and published by OUP Oxford. This book was released on 2010-04-29 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: The performance of the public services, from education and policing to health and recycling, is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to the performance of public organizations in order to evaluate the merits of different mechanisms for driving improvement in the public sector. Research in Management and Organization Studies on the private sector has identified a number of 'drivers' of improved performance, including innovation, organizational culture, leadership, and strategic planning. Many of these 'private sector' characteristics have emerged within public sector organisations in recent years. However, public managers face additional pressures, whether from regulators, constrained resources, or political interference. This book takes each of these drivers in turn and assesses whether they lead to improvement in public services. Written for students and researchers of Public Management, this book will also be of interest to public managers and consultants.
Download or read book Public Management in the United Kingdom written by June Burnham and published by Bloomsbury Publishing. This book was released on 2012-10-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the 'Third Way' reforms of the 1990s to today's prospect of a post-bureaucracy era, the management of the UK's public services has been radically overhauled in recent decades. This important new text provides a complete introduction to the key themes and developments in public management and the changing relationship between governments, public service providers and the public. June Burnham and Sylvia Horton examine the key components of public management in the UK, including strategic management and the introduction of new performance management techniques as well as financial and human resources management. The book assesses how wider forces such as Europeanization, globalization and the global economic crisis have affected both the structure and role of the state and the way public services are managed. It also looks back to examine the transition from public administration to public management and considers how different ideologies have influenced and driven reform. Distinctively, the authors provide a full assessment of how devolution has affected public services across all parts of the UK. Providing an insightful and accessibly written introduction, this book will be ideal reading for all students of public management.
Download or read book Strategic Management in Public Organizations written by Paul Joyce and published by Routledge. This book was released on 2014-06-13 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Management in Public Organizations: European Practices and Perspectives offers the first wide-ranging survey and assessment of strategic management practices at various levels of government and public service in European countries. It shows that strategic management is much more than a management tool imported from the private sector - it has become a key element of public management reforms, and European governments at all levels are developing ‘strategic state’ characteristics. Written by leading European experts on strategic management in the public sector and in government, this book presents evaluations and analysis based on empirical investigations. The book covers strategic management at different levels of government, explore the roles of different players, and incorporate theory and practice, with opening and concluding chapters by the editors that provide an overview of strategic management in the public services and a cross-societal discussion of practices, reforms, and lessons. It reflects not only developments in strategic management practices in the European public sector, but also the increasing importance of strategic capabilities for the modernization of public governance. This book is ideal for students in postgraduate management courses (MPA, MSc, or MBA) in Europe and elsewhere.
Download or read book Fire and Rescue Services written by Peter Murphy and published by Springer. This book was released on 2017-09-10 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique text fills a major gap in the emergency services literature by surveying the research on fire and rescue service management in the UK. An extensive evidence base focuses on organizational culture, leadership skills, standards, and accountability, emphasizing the services’ dual roles as first responders and guardians of public safety and prevention. The implications for international public health and safety programs are made clear as the services’ recent history illustrates the complex challenges typical of functioning within local and national political contexts. Chapters take on a broad range of management, leadership, service delivery, and staffing concerns, including: · Evolution and adaptation of fire and rescue services during periods of expansion and austerity. · Civil protection as a local and national priority. · Structural issues: assessments and improvements, collaborations with other services. · Emerging social concerns: diversity, gender equality, the aging worker population. · The concepts and consequences of heroes and heroism. · Future directions for governance, transparency, and accountability. Fire and Rescue Services complements the earlier volumes in the Leadership & Management of Emergency Services series with equal parts realism and vision. It should interest a wide audience of public policymakers, public managers, and emergency service personnel, as well as academics and researchers.
Download or read book Social Policy in Britain written by Pete Alcock and published by Bloomsbury Publishing. This book was released on 2022-03-24 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this fifth edition of the best-selling core introductory textbook, Pete Alcock and Lee Gregory provide a comprehensive and engaging introduction to social policy. Continuing with the unbeaten narrative style and accessible approach of the previous editions, the authors explore the major topics of social policy in a clear and digestible way. By breaking down the complexities behind policy developments and their outcomes, the book demonstrates the relationship between core areas of policy and the society we live in. This new edition has been thoroughly revised and updated to cover the impact of Brexit and contains reflections on the implications of the Covid-19 pandemic for social policy. Each chapter contains comprehension activities to aid understanding, as well as helpful summary points and suggestions for further reading.
Download or read book The New Public Governance written by Stephen P. Osborne and published by Routledge. This book was released on 2010-01-21 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite predictions that 'new public management' would establish itself as the new paradigm of Public Administration and Management, recent academic research has highlighted concerns about the intra-organizational focus and limitations of this approach. This book represents a comprehensive analysis of the state of the art of public management, examining and framing the debate in this important area. The New Public Governance? sets out to explore this emergent field of research and to present a framework with which to understand it. Divided into five parts, the book examines: Theoretical underpinnings of the concept of governance, especially competing perspectives from Europe and the US Governance of inter-organizational partnerships and contractual relationships Governance of policy networks Lessons learned and future directions Under the steely editorship of Stephen Osborne and with contributions from leading academics including Owen Hughes, John M. Bryson, Don Kettl, Guy Peters and Carsten Greve, this book will be of particular interest to researchers and students of public administration, public management, public policy and public services management.
Download or read book The New Managerialism and Public Service Professions written by I. Kirkpatrick and published by Springer. This book was released on 2004-11-23 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New Managerialism and Public Service Professionals is a fresh and insightful analysis of the changes that have taken place in the UK public sector over the past twenty years. Unlike many other recent accounts it is not assumed that these policy goals were always implemented or that new approaches to the management of services are necessarily effective. Drawing on an extensive review of major published research it considers developments in three areas: the National Health Service, social services and housing. This analysis reveals marked differences in the way the professions responded to change and draws attention to some significant costs associated with restructuring.
Download or read book Policy Transfer and Learning in Public Policy and Management written by Peter Carroll and published by Routledge. This book was released on 2013-06-26 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: A typical image of the making and administration of policy suggests that it takes place on an incremental basis, involving public servants, their ministers and, to a more limited extent, a variety of interest groups. Yet, much policy making is based on similar policy developed in other jurisdictions and in the major international organizations such as the WTO and the OECD. In other words, significant aspects of nationally developed policies are copied from elsewhere in what is described as a process of policy transfer and learning. Hence, studies of policy transfer have pointed to a distinct limitation in most existing theoretical and empirical explanations as to how policy is made and implemented through their neglect of the role of policy transfer and learning. Moreover, policy transfer is not only a concern of academics, but a growing concern for governments. The latter are concerned to improve the performance of their policy and several have placed a greater, more systematic focus on policy transfer as a means to increasing performance. This book presents a variety of cases from differing national and international contexts that enable a valuable, comparative analysis that is absent from most literature currently available and that suggest a number of exciting research directions with implications for policy making, transference and implementation in the future.
Download or read book Public Management and Governance Second Edition written by Tony Bovaird and published by Taylor & Francis. This book was released on 2009 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook examines what it means to have efficient management and good quality services in the public sector and how public sector performance can be improved.
Download or read book School Inspectors written by Jacqueline Baxter and published by Springer. This book was released on 2017-04-10 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the role of the inspector within the context of a number of OECD member states and explores the ways in which the inspectors themselves interpret, implement and influence inspection practices and policy. Inspection policy can have various unintended consequences, some of which produce radical discrepancies between the policy intent and its implementation. A number of these discrepancies derive from the way in which the policy is articulated while others derive from the ways in which inspectors interpret and operationalise this policy. This implementation is coloured and conditioned by several factors, including the evidence on which inspectors base their judgements; what counts as evidence in different policy contexts; what counts as valid knowledge in inspection processes; the qualities needed by inspectors working in differing policy contexts and the identities that they adopt in order to successfully carry out their work. The book provides a valuable contribution to our understanding of the politics and practices which colour and shape the legitimacy and operational execution of inspection policy. The work is unique in its focus on the inspectors’ role within the implementation of the inspection process— an element often overlooked in the literature. It also includes two chapters co-written by inspectors, offering unique insights into their life worlds and identities.
Download or read book Public Service Improvement written by Martin Steve and published by Routledge. This book was released on 2013-09-13 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an excellent new contribution to current academic and policy debates, and will be of great interest internationally to all students, researchers, public sector managers and policy makers. The improvement of public services has become a key priority for all the main political parties in the UK. Recent years have witnessed large, real terms increases in spending on public services and a plethora of new initiatives designed to drive up standards in the Heath Service, schools, the police and local government. As part of this broader picture the Government has launched major reforms that it hopes will transform local authority performance. Councils have had to develop new ways of delivering services. They have been under pressure to achieve 'stretch targets' and to work in partnership with other local agencies to provide more 'joined up' services. More recently ministers have also stepped up the pressure on them to achieve major efficiency savings through better procurement and working practices. To date relatively little has been written about these developments. This book fills this gap by bringing togther authoritative analysis of current reforms ythrough speically commisioned chapters by leading researchers, policy makers and practitioners who have been closely involved in the development and implementation of these policies. This book was previously published as a special issue of Local Government Studies.
Download or read book Rebuilding the Fire and Rescue Services written by Peter Murphy and published by Emerald Group Publishing. This book was released on 2020-03-31 with total page 83 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book examines the new arrangements for organizing policy, delivery and public accountability in Fire and Rescue Services. Contributors of this invaluable text assess the effectiveness of government responses to new legislation that came as a result of inadequacies identified in governmental reviews, namely the Policing and Crime Act of 2017.
Download or read book Social Work written by Bamford, Terry and published by Policy Press. This book was released on 2020-06-09 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection charts the key developments in the social work field from 1970 to the present day and shows how by fully understanding social work’s past, we can make better progress for practitioners and service users in the future. It brings together a broad collection of experts from across social work who trace how thinking and approaches to practice have changed over time, examine key legislative developments in the field, look at the impacts of major inquiries and consider the re-emergence of certain specialisms. Providing students and practitioners of social work and social policy with a full picture of the evolution of social work, it also shares important insights for its future directions.
