Download or read book Public Service Motivation and Civic Engagement written by Fabian Homberg and published by Springer. This book was released on 2019-02-25 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the behaviours that result from Public Service Motivation (PSM), outside of a firm or agency environment. Covering topics such as volunteering, and political participation, the authors present rich empirical data from the US and the UK, as well as other countries. With fresh insights into a growing area of interest, this book will provide valuable reading for researchers working in the field of PSM, and those involved in working towards a successful and sustainable society.

Download or read book Motivation in Public Management written by James L. Perry and published by Oxford University Press, USA. This book was released on 2008-05-15 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are public servants self-interested, or motivated by a sense of duty and commitment far above what we would expect given their often modest compensation and frequent public criticism? This book looks at research on this and related questions in assessing the current state of our scientific knowledge.

Download or read book The Palgrave Handbook of the Public Servant written by Helen Sullivan and published by Palgrave Macmillan. This book was released on 2021-06-01 with total page 1737 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Palgrave Handbook of the Public Servant examines what it means to be a public servant in today’s world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and created new spaces that public servants now operate in. It considers how different scholarly approaches can contribute to a better understanding of the identities, motivations, values, roles, skills, positions and futures for the public servant, and how scholarly knowledge can be informed by and translated into value for practice. The book combines academic contributions with those from practitioners so that key lessons may be synthesised and translated into the context of the public servant.

Download or read book Public Sector Communication written by María José Canel and published by John Wiley & Sons. This book was released on 2018-04-27 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment. The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector. This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sector Summarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decades Explores how public sector organizations can increase citizen satisfaction with effective communication Presents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practice Written for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.

Download or read book Civic Responsibility and Higher Education written by Thomas Ehrlich and published by Rowman & Littlefield Publishers. This book was released on 2000-01-25 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than a century ago, John Dewey challenged the education community to look to civic involvement for the betterment of both community and campus. Today, the challenge remains. In his landmark book, editor Thomas Ehrlich has collected essays from national leaders who have focused on civic responsibility and higher education. Imparting both philosophy and working examples, Ehrlich provides the inspiration for innovative new programs in this essential area of learning.

Download or read book Public Service Motivation and Public Opinion written by Jaclyn S. Piatak and published by Cambridge University Press. This book was released on 2021-03-11 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practitioners, policymakers, and scholars across fields and disciplines seek to understand factors that shape public opinion and public service values, especially in today's polarized context. Yet we know little about how the two relate. Research on public service motivation (PSM), a drive to help others grounded in public institutions, has grown to examine career decisions and behaviors within and outside the workplace, but does the influence of PSM extend to individual values? Using data from the Cooperative Congressional Election Study surrounding the 2016 US presidential election, we first examine the antecedents of PSM; how do individual characteristics as well as socioeconomic and sociocultural factors influence levels of PSM? Second, we describe the role PSM plays in shaping public opinion on policy preferences, budget priorities, and political behaviors. Findings have implications for both understanding who has PSM as well as how PSM shapes public preferences, attitudes, and behaviors.

Download or read book Public Service Motivation written by Chris O'Leary and published by Policy Press. This book was released on 2022-05-27 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Christopher O’Leary provides a fresh perspective on prosocial working choices in this first substantive critique of Public Service Motivation. The book reviews concepts of PSM and research to date and explores the rationales and aims of public and third sector workers before proposing alternative theories for people’s motivations to serve.

Download or read book The Handbook of Public Sector Communication written by Vilma Luoma-aho and published by John Wiley & Sons. This book was released on 2020-02-07 with total page 665 pages. Available in PDF, EPUB and Kindle. Book excerpt: A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication. International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face today Summarizes the current state of public sector communication worldwide Clarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation management Addresses global challenges and crises such as corruption and bureaucratic roadblocks Provides a framework for measuring communication effectiveness Requiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.

Download or read book Motivation in Public Management written by James L. Perry and published by OUP Oxford. This book was released on 2008-05-15 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: Motivation in Public Management: The Call of Public Service joins a long-standing debate about what drives the behavior of government employees and others who are engaged in the public's business. For many centuries, public service was considered a noble calling and, more recently, a profession. During the latter part of the 20th century, however, many scholars called into question both the reality and desirability of a public service ethic. This book draws upon a substantial and growing body of evidence from across disciplines in the social, behavioral, and natural sciences. It asks and answers key questions about the extent to which behavior is fundamentally self- or other-regarding. To paraphrase James Madison, 'public servants are not angels,' but neither are they self-aggrandizing opportunists. The evidence presented in this volume offers a compelling case that motivation theory should be grounded not only in rational choice models, but altruistic and prosocial perspectives as well. In addition to reviewing evidence from many disciplines, the volume extensively reviews research in public management conducted under the rubric of 'public service motivation'. The volume is a comprehensive guide to history, methodology, empirical research, and institutional and managerial implications of research on public service motivation. As the contributors illustrate, the implications transcend particular sectors or countries.

Download or read book The New Public Service written by Janet V. Denhardt and published by Routledge. This book was released on 2015-03-12 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn’t simple; (6) serve, rather than steer; and (7) value people, not just productivity. The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important, and meaningful about public service and considers how we might better live up to those ideals and values. The revised fourth edition includes a new chapter that examines how the role and significance of these New Public Service values have expanded in practice and research over the past 15 years. Although the debate about governance will surely continue for many years, this compact, clearly written volume both provides an important framework for a public service based on citizen discourse and the public interest and demonstrates how these values have been put into practice. It is essential reading fo students and serious practitioners in public administration and public policy.

Download or read book Civic Pedagogies Teaching Civic Engagement in an Era of Divisive Politics written by Lauren C. Bell and published by Springer Nature. This book was released on with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Palgrave Handbook of Co Production of Public Services and Outcomes written by Elke Loeffler and published by Springer Nature. This book was released on 2020-11-23 with total page 726 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Handbook provides a comprehensive and authoritative account of the movement towards co-production of public services and outcomes, a topic which has recently become one of the most intensely debated in public management and administration, both in practice and in the academic literature. It explores in depth the processes of co-commissioning, co-design, co-delivery and co-assessment as major approaches to co-production through citizen voice and citizen action and as key mechanisms in the co-creation of public value. The key debates in the field are fully explored in chapters from over 50 eminent authors in the field, who examine the roots of co-production in the social sciences, the growth of co-production in policy and practice, its implementation and management in the public domain, and its governance, including its negative aspects (the ‘dark side’ of co-production). A final section discusses different aspects of the future research agenda for co-production.

Download or read book Public Service Motivation written by Neil M. Boyd and published by Taylor & Francis. This book was released on 2023-12-05 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book evaluates public service motivation (PSM) within the milieu of a broader conceptual and theoretical landscape beyond public management with a primary focus in management and the social sciences. As the literature around public management has evolved, scholars have suggested that PSM can direct applicants toward public service-oriented careers, and once hired, many have posited that PSM is linked to psychological outcomes and behavioral activity within public service-oriented organizations. Although some scholars have attempted to characterize and study PSM in relation to concepts outside of public management, the vast majority of scholarship has been grounded specifically in the public management literature. This is true when characterizing PSM as a factor that relates to career choice as well as a predictor of motivated states once one occupies a role within an organization. Given its continued vigor and its legitimacy, it could be argued that in recent decades, PSM has indeed become one of the most prominent concepts in public management. This book will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers. The chapters in this book were originally published in Public Management Review.

Download or read book Bowling Alone Revised and Updated written by Robert D. Putnam and published by Simon & Schuster. This book was released on 2020-10-13 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated to include a new chapter about the influence of social media and the Internet—the 20th anniversary edition of Bowling Alone remains a seminal work of social analysis, and its examination of what happened to our sense of community remains more relevant than ever in today’s fractured America. Twenty years, ago, Robert D. Putnam made a seemingly simple observation: once we bowled in leagues, usually after work; but no longer. This seemingly small phenomenon symbolized a significant social change that became the basis of the acclaimed bestseller, Bowling Alone, which The Washington Post called “a very important book” and Putnam, “the de Tocqueville of our generation.” Bowling Alone surveyed in detail Americans’ changing behavior over the decades, showing how we had become increasingly disconnected from family, friends, neighbors, and social structures, whether it’s with the PTA, church, clubs, political parties, or bowling leagues. In the revised edition of his classic work, Putnam shows how our shrinking access to the “social capital” that is the reward of communal activity and community sharing still poses a serious threat to our civic and personal health, and how these consequences have a new resonance for our divided country today. He includes critical new material on the pervasive influence of social media and the internet, which has introduced previously unthinkable opportunities for social connection—as well as unprecedented levels of alienation and isolation. At the time of its publication, Putnam’s then-groundbreaking work showed how social bonds are the most powerful predictor of life satisfaction, and how the loss of social capital is felt in critical ways, acting as a strong predictor of crime rates and other measures of neighborhood quality of life, and affecting our health in other ways. While the ways in which we connect, or become disconnected, have changed over the decades, his central argument remains as powerful and urgent as ever: mending our frayed social capital is key to preserving the very fabric of our society.

Download or read book The Development of Community Engagement from Infancy to Adulthood written by Susan Henney and published by Routledge. This book was released on 2019-05-07 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Development of Community Engagement from Infancy to Adulthood uses a developmental perspective to trace how individuals develop the cognitive, behavioral, emotional, and moral capacity to be actively engaged in their communities. It also provides an analysis of the role of volunteerism and civic engagement in an era of social division, shrinking budgets, and shrinking services. In order to support childhood and adolescent volunteerism, we must understand how children become adults who volunteer a lot, sometimes, or not at all. This book describes the development of volunteerism from theoretical, empirical, and practical viewpoints, starting from the earliest development of empathy, through the social institutions that help shape us, to adolescence and young adulthood. It concludes with an analysis of modern ways to engage young citizens in social action. In doing so it addresses the key question – how can we encourage and support the development of the behaviors, belief systems, and ecologies that will lead to volunteerism and community involvement in our citizens? With fresh and thought-provoking arguments and insights, this book will be of interest to all academics and students working within the fields of social work, social services, volunteer management, applied social psychology, community psychology, service learning, and sociology, as well as non-profit personnel and activists.

Download or read book Undergraduate Public Affairs Education written by Madinah F. Hamidullah and published by Routledge. This book was released on 2021-11-11 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public affairs and nonprofit program administrators and directors interested in (or tasked with) implementing undergraduate programs require a resource where they can find information for recruiting and retaining the next wave of public and nonprofit workers. While similar to graduate public affairs programs, undergraduate programs may differ in curriculum design, recruitment targets, learning outcomes, and community engagement opportunities. Universities may have different motivations in creating an undergraduate program, from a need to generate additional resources, a clearer pathway to master’s education, or offering complete degrees in themselves that prepare students for employment in the public or nonprofit sector. This book is the first of its kind to offer concrete, experienced guidance, tips, and general best practices in public affairs and nonprofit undergraduate education from those who have "been there", with chapters written by current and former program administrators and directors. Exploring the variety of programs that are offered in public and nonprofit affairs/administration, the different degree components and specializations, types of experiential learning, different assessment and outcome practices, the value of accelerated degree programs, the current place of accreditation, and the appropriate resources available for program directors and administrators, this book will be of interest to faculty and advanced graduate students that will be teaching/developing curruicula in public and nonprofit degree programs that have undergraduate students.

Download or read book Handbook of Research Methods in Public Administration written by Sondra Brandler and published by CRC Press. This book was released on 2007-11-14 with total page 976 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describing new techniques and novel applications, Handbook of Research Methods in Public Administration, Second Edition demonstrates the use of tools designed to meet the increased complexity of problems in government and non-profit organizations with ever-more rigorous and systematic research. It presents detailed information on conceptuali