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Book Service Automation in the Public Sector

Download or read book Service Automation in the Public Sector written by Gustaf Juell-Skielse and published by Springer Nature. This book was released on 2022-03-14 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume highlights the latest advances in and findings from research on service automation in public sector organizations. The contributing authors use a mix of social and technological approaches to increase readers’ understanding of public service automation. The respective chapters discuss the automation of services in public organizations from a conceptual standpoint, present empirical examples of automation applications in public organizations, and consider the implementation-related challenges that can arise. The book’s overall goal is to aid and inspire researchers and practitioners to expand their knowledge of service automation in public organizations, while also providing a foundation for policy development and future research. Following a brief introductory chapter, the book addresses major gaps in our current understanding of service automation in public organizations, and provides suggestions for future research. Moreover, it argues that there is a continued need to observe and learn from empirical examples, and a need for more critical studies on the social and societal consequences of increased service automation in public organizations.

Book Automation of Public Assistance Programs

Download or read book Automation of Public Assistance Programs written by United States. Congress. House. Select Committee on Hunger. Domestic Task Force and published by . This book was released on 1990 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Automating Inequality

Download or read book Automating Inequality written by Virginia Eubanks and published by St. Martin's Press. This book was released on 2018-01-23 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: The 2018 McGannon Center Book Prize and shortlisted for the Goddard Riverside Stephan Russo Book Prize for Social Justice The New York Times Book Review: "Riveting." Naomi Klein: "This book is downright scary." Ethan Zuckerman, MIT: "Should be required reading." Dorothy Roberts, author of Killing the Black Body: "A must-read." Astra Taylor, author of The People's Platform: "The single most important book about technology you will read this year." Cory Doctorow: "Indispensable." A powerful investigative look at data-based discrimination—and how technology affects civil and human rights and economic equity The State of Indiana denies one million applications for healthcare, foodstamps and cash benefits in three years—because a new computer system interprets any mistake as “failure to cooperate.” In Los Angeles, an algorithm calculates the comparative vulnerability of tens of thousands of homeless people in order to prioritize them for an inadequate pool of housing resources. In Pittsburgh, a child welfare agency uses a statistical model to try to predict which children might be future victims of abuse or neglect. Since the dawn of the digital age, decision-making in finance, employment, politics, health and human services has undergone revolutionary change. Today, automated systems—rather than humans—control which neighborhoods get policed, which families attain needed resources, and who is investigated for fraud. While we all live under this new regime of data, the most invasive and punitive systems are aimed at the poor. In Automating Inequality, Virginia Eubanks systematically investigates the impacts of data mining, policy algorithms, and predictive risk models on poor and working-class people in America. The book is full of heart-wrenching and eye-opening stories, from a woman in Indiana whose benefits are literally cut off as she lays dying to a family in Pennsylvania in daily fear of losing their daughter because they fit a certain statistical profile. The U.S. has always used its most cutting-edge science and technology to contain, investigate, discipline and punish the destitute. Like the county poorhouse and scientific charity before them, digital tracking and automated decision-making hide poverty from the middle-class public and give the nation the ethical distance it needs to make inhumane choices: which families get food and which starve, who has housing and who remains homeless, and which families are broken up by the state. In the process, they weaken democracy and betray our most cherished national values. This deeply researched and passionate book could not be more timely.

Book Automation and Reorganization of Technical and Public Services

Download or read book Automation and Reorganization of Technical and Public Services written by B. J. Busch and published by Association of Research Libr. This book was released on 1985 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Road Vehicle Automation 9

Download or read book Road Vehicle Automation 9 written by Gereon Meyer and published by Springer Nature. This book was released on 2022-07-09 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the ninth volume of a sub-series on Road Vehicle Automation, published as part of the Lecture Notes in Mobility. It gathers contributions to the Automated Road Transportation Symposium (ARTS), held on July 12-15, 2021, as a fully virtual event, and as a continuation of TRB's annual summer symposia on automated vehicle systems. Written by researchers, engineers and analysts from around the globe, this book offers a multidisciplinary perspectives on the opportunities and challenges associated with automating road transportation. It highlights innovative strategies, including public policies, infrastructure planning and automated technologies, which are expected to foster sustainable and automated mobility in the near future, thus addressing industry, government and research communities alike.

Book Road Vehicle Automation 4

Download or read book Road Vehicle Automation 4 written by Gereon Meyer and published by Springer. This book was released on 2017-06-28 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the fourth volume of the sub series of the Lecture Notes in Mobility dedicated to Road Vehicle Automation. lts chapters have been written by researchers, engineers and analysts from all around the globe. Topics covered include public sector activities, human factors and challenges, ethical, legal, energy and technology perspectives, vehicle systems development, as well as transportation infrastructure and planning. The book is based on the Automated Vehicles Symposium which took place in San Francisco, California (USA) in July 2016.

Book Patent and Trademark Office Needs to Better Manage Automation of Its Trademark Operations

Download or read book Patent and Trademark Office Needs to Better Manage Automation of Its Trademark Operations written by United States. General Accounting Office and published by . This book was released on 1985 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Effective Software Test Automation

Download or read book Effective Software Test Automation written by Kanglin Li and published by John Wiley & Sons. This book was released on 2006-02-20 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: "If you'd like a glimpse at how the next generation is going to program, this book is a good place to start." —Gregory V. Wilson, Dr. Dobbs Journal (October 2004) Build Your Own Automated Software Testing Tool Whatever its claims, commercially available testing software is not automatic. Configuring it to test your product is almost as time-consuming and error-prone as purely manual testing. There is an alternative that makes both engineering and economic sense: building your own, truly automatic tool. Inside, you'll learn a repeatable, step-by-step approach, suitable for virtually any development environment. Code-intensive examples support the book's instruction, which includes these key topics: Conducting active software testing without capture/replay Generating a script to test all members of one class without reverse-engineering Using XML to store previously designed testing cases Automatically generating testing data Combining Reflection and CodeDom to write test scripts focused on high-risk areas Generating test scripts from external data sources Using real and complete objects for integration testing Modifying your tool to test third-party software components Testing your testing tool Effective Software Test Automation goes well beyond the building of your own testing tool: it also provides expert guidance on deploying it in ways that let you reap the greatest benefits: earlier detection of coding errors, a smoother, swifter development process, and final software that is as bug-free as possible. Written for programmers, testers, designers, and managers, it will improve the way your team works and the quality of its products.

Book Algorithms  Automation  and News

Download or read book Algorithms Automation and News written by Neil Thurman and published by Routledge. This book was released on 2021-05-18 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the growing importance of algorithms and automation—including emerging forms of artificial intelligence—in the gathering, composition, and distribution of news. In it the authors connect a long line of research on journalism and computation with scholarly and professional terrain yet to be explored. Taken as a whole, these chapters share some of the noble ambitions of the pioneering publications on ‘reporting algorithms’, such as a desire to see computing help journalists in their watchdog role by holding power to account. However, they also go further, firstly by addressing the fuller range of technologies that computational journalism now consists of: from chatbots and recommender systems to artificial intelligence and atomised journalism. Secondly, they advance the literature by demonstrating the increased variety of uses for these technologies, including engaging underserved audiences, selling subscriptions, and recombining and re-using content. Thirdly, they problematise computational journalism by, for example, pointing out some of the challenges inherent in applying artificial intelligence to investigative journalism and in trying to preserve public service values. Fourthly, they offer suggestions for future research and practice, including by presenting a framework for developing democratic news recommenders and another that may help us think about computational journalism in a more integrated, structured manner. The chapters in this book were originally published as a special issue of Digital Journalism.

Book Automation Opportunities in the Service Sector

Download or read book Automation Opportunities in the Service Sector written by Federal Council for Science and Technology (U.S.). Committee on Automation Opportunities in Service Areas and published by . This book was released on 1975 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Automation and the Future of Work

Download or read book Automation and the Future of Work written by Aaron Benanav and published by Verso Books. This book was released on 2022-04-19 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: A consensus-shattering account of automation technologies and their effect on workplaces and the labor market In this consensus-shattering account of automation technologies, Aaron Benanav investigates the economic trends that will shape our working lives far into the future. Silicon Valley titans, politicians, techno-futurists, and social critics have united in arguing that we are on the cusp of an era of rapid technological automation, heralding the end of work as we know it. But does the muchdiscussed “rise of the robots” really explain the long-term decline in the demand for labor? Automation and the Future of Work uncovers the deep weaknesses of twenty-first-century capitalism and the reasons why the engine of economic growth keeps stalling. Equally important, Benanav goes on to salvage from automation discourse its utopian content: the positive vision of a world without work. What social movements, he asks, are required to propel us into post-scarcity if technological innovation alone can’t deliver it? In response to calls for a permanent universal basic income that would maintain a growing army of redundant workers, he offers a groundbreaking counterproposal.

Book Robotic Process Automation

    Book Details:
  • Author : Christian Czarnecki
  • Publisher : Walter de Gruyter GmbH & Co KG
  • Release : 2021-05-10
  • ISBN : 311067677X
  • Pages : 373 pages

Download or read book Robotic Process Automation written by Christian Czarnecki and published by Walter de Gruyter GmbH & Co KG. This book was released on 2021-05-10 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together experts from research and practice. It includes the design of innovative Robot Process Automation (RPA) concepts, the discussion of related research fields (e.g., Artificial Intelligence, AI), the evaluation of existing software products, and findings from real-life implementation projects. Similar to the substitution of physical work in manufacturing (blue collar automation), Robotic Process Automation tries to substitute intellectual work in office and administration processes with software robots (white-collar automation). The starting point for the development of RPA was the observation that – despite the use of process-oriented enterprise systems (such as ERP, CRM and BPM systems) – additional manual activities are still indispensable today. In the RPA approach, these manual activities are learned and automated by software robots, either by defining rules or by observing manual activities. RPA is related to business process management, machine learning, and artificial intelligence. Tools for RPA originated from dedicated stand-alone software. Today, RPA functionalities are also integrated into elaborated process management suites. From a conceptual perspective, RPA can be structured into input components (sensors in the wide sense), an intelligence center, and output components (actuators in the wide sense). From a strategic perspective, the impact of RPA can be related to the support of existing tasks, the complete substitution of human activities, and the innovation of processes as well as business models. At present, high expectations are related to the use of RPA in the improvement of software-supported business processes. Manual activities are learned and automated by software robots that interact with existing applications via the presentation layer. In combination with artificial intelligence (AI) as well as innovative interfaces (e. g., voice recognition) RPA creates a novel level of automation for office and administration processes. Its benefit potential reaches a return on investment (ROI) up-to 800% that is documented in various case studies.

Book Road Vehicle Automation 5

Download or read book Road Vehicle Automation 5 written by Gereon Meyer and published by Springer. This book was released on 2018-06-25 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the fifth volume of a sub series on Road Vehicle Automation published within the Lecture Notes in Mobility. Like in previous editions, scholars, engineers and analysts from all around the world have contributed chapters covering human factors, ethical, legal, energy and technology aspects related to automated vehicles, as well as transportation infrastructure and public planning. The book is based on the Automated Vehicles Symposium which was hosted by the Transportation Research Board (TRB) and the Association for Unmanned Vehicle Systems International (AUVSI) in San Francisco, California (USA) in July 2017.

Book Librarians  Assessments of Automation Systems

Download or read book Librarians Assessments of Automation Systems written by Marshall Breeding and published by American Library Association. This book was released on 2011 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Expert guides to library systems and services"--Cover.

Book Public Library Administrators  Planning Guide to Automation

Download or read book Public Library Administrators Planning Guide to Automation written by Donald J. Sager and published by . This book was released on 1983 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Effective GUI Testing Automation

Download or read book Effective GUI Testing Automation written by Kanglin Li and published by John Wiley & Sons. This book was released on 2006-02-20 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you tried using an "automated" GUI testing tool, only to find that you spent most of your time configuring, adjusting, and directing it? This book presents a sensible and highly effective alternative: it teaches you to build and use your own truly automated tool. The procedure you'll learn is suitable for virtually any development environment, and the tool allows you to store your test data and verification standard separately, so you can build it once and use it for other GUIs. Most, if not all, of your work can be done without test scripts, because the tool itself can easily be made to conduct an automatic GUI survey, collect test data, and generate test cases. You'll spend virtually none of your time playing with the tool or application under test. Code-intensive examples support all of the book's instruction, which includes these key topics: Building a C# API text viewer Building a test monkey Developing an XML viewer using xPath and other XML-related classes Building complex, serializable classes for GUI test verification Automatically testing executable GUI applications and user-defined GUI controls Testing managed (.NET) and unmanaged GUI applications Automatically testing different GUI controls, including Label, TextBox, Button, CheckBox, RadioButton, Menu Verifying test results Effective GUI Test Automation is the perfect complement to Li and Wu's previous book, Effective Software Test Automation: Developing an Automated Software Testing Tool. Together, they provide programmers, testers, designers, and managers with a complete and cohesive way to create a smoother, swifter development process—and, as a result, software that is as bug-free as possible.

Book Strategy Guide for Automation

Download or read book Strategy Guide for Automation written by Magnus Glantz and published by BPB Publications. This book was released on 2023-08-11 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to develop and implement a sustainable and scalable automation strategy KEY FEATURES ● Get familiar with the essential elements of a successful automation strategy. ● Understand how to incorporate emerging technologies into your automation strategy to improve efficiency and productivity. ● Learn how to design and implement a secure, reliable, and scalable IT automation architecture. DESCRIPTION Automation can be a powerful tool to streamline and scale a business effectively. By automating repetitive tasks, businesses can save time, reduce errors, and improve overall efficiency, allowing them to focus on more strategic and value-added activities. This book is an essential guide to automation. It highlights the importance of automation and provides guidance on how to implement it effectively. The book will help you learn how to set clear and achievable automation goals that align with your overall business strategy. It will also help you gain insights into selecting the right automation tools and technologies for your specific needs. Additionally, the book will walk you through the process of creating a sustainable and scalable automation strategy. With the skills you learn in this book, you will be able to measure and monitor the success of your automation program, so you can accurately evaluate the impact of your investments. WHAT YOU WILL LEARN ● Get a comprehensive understanding of modern IT automation. ● Understand what a successful IT automation strategy includes. ● Stay up-to-date on the latest trends in IT automation. ● Identify flawed and faulty IT automation strategies. ● Gain insights into topics such as security, HA/DR, technology selection, and more. WHO THIS BOOK IS FOR This book is for leaders, architects, and automation creators who want to understand the role of IT automation in the modern enterprise. TABLE OF CONTENTS Part 1: Introduction 1. Success of Automation 2. Ways to Redefine Automation 3. Key Elements of Implementing Automation Strategy Part 2: Creating Successful Automation Strategy 4. Things that Matter: Budget and Ownership 5. Performance Monitoring of Automation Strategy 6. Selecting Right Tools and Platform 7. Approach to Automation Skill Development 8. Key Processes for Development and Cross-team Collaboration 9. Catering for a Digitized Future Part 3: Automation for Architecture that Matters 10. Scaling Up Automation to Organization-wide 11. Establishing High Availability and Disaster Recovery 12. Security and Separation of Duty Requirements 13. Explore Automation-as-a-Service (AaaS)