Download or read book Making Technology Investments Profitable written by Jack M. Keen and published by John Wiley & Sons. This book was released on 2011-03-31 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to getting the crucial business case right?every time Showing professionals how to calculate the value of typical budgeting and funding requests quickly and easily, Making Technology Investments Profitable, Second Edition applies the "Value Realization" process, using proven strategies that maximize the business payoff from IT projects. Filled with case studies, this innovative book enables managers to confidently quantify, in a matter of minutes, the true business value of funding a desired project. New edition explains how to proactively manage the conversion of a business case's value promise to its value realization Includes dozens of new case studies on realizing maximum value from IT enabled investments from various industries and around the world New checklists and tables A dedicated Web site containing additional material, case studies, chat rooms, and blogs on the value-realization process The Second Edition provides senior executives, project managers, and technical staff with new insights on how to get the crucial business case right, while also explaining how to proactively manage the conversion of the business case's value promise into the value reality of a completed project.

Download or read book The Service Profit Chain written by James L. Heskett and published by Simon and Schuster. This book was released on 1997-04-10 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal that leading companies stay on top by managing the service profit chain. Why are a select few service firms better at what they do -- year in and year out -- than their competitors? For most senior managers, the profusion of anecdotal "service excellence" books fails to address this key question. Based on five years of painstaking research, the authors show how managers at American Express, Southwest Airlines, Banc One, Waste Management, USAA, MBNA, Intuit, British Airways, Taco Bell, Fairfield Inns, Ritz-Carlton Hotel, and the Merry Maids subsidiary of ServiceMaster employ a quantifiable set of relationships that directly links profit and growth to not only customer loyalty and satisfaction, but to employee loyalty, satisfaction, and productivity. The strongest relationships the authors discovered are those between (1) profit and customer loyalty; (2) employee loyalty and customer loyalty; and (3) employee satisfaction and customer satisfaction. Moreover, these relationships are mutually reinforcing; that is, satisfied customers contribute to employee satisfaction and vice versa. Here, finally, is the foundation for a powerful strategic service vision, a model on which any manager can build more focused operations and marketing capabilities. For example, the authors demonstrate how, in Banc One's operating divisions, a direct relationship between customer loyalty measured by the "depth" of a relationship, the number of banking services a customer utilizes, and profitability led the bank to encourage existing customers to further extend the bank services they use. Taco Bell has found that their stores in the top quadrant of customer satisfaction ratings outperform their other stores on all measures. At American Express Travel Services, offices that ticket quickly and accurately are more profitable than those which don't. With hundreds of examples like these, the authors show how to manage the customer-employee "satisfaction mirror" and the customer value equation to achieve a "customer's eye view" of goods and services. They describe how companies in any service industry can (1) measure service profit chain relationships across operating units; (2) communicate the resulting self-appraisal; (3) develop a "balanced scorecard" of performance; (4) develop a recognitions and rewards system tied to established measures; (5) communicate results company-wide; (6) develop an internal "best practice" information exchange; and (7) improve overall service profit chain performance. What difference can service profit chain management make? A lot. Between 1986 and 1995, the common stock prices of the companies studied by the authors increased 147%, nearly twice as fast as the price of the stocks of their closest competitors. The proven success and high-yielding results from these high-achieving companies will make The Service Profit Chain required reading for senior, division, and business unit managers in all service companies, as well as for students of service management.

Download or read book Strategy Maps written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 2003-12-16 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management system that put the Balanced Scorecard into action. Now, using their ongoing research with hundreds of Balanced Scorecard adopters across the globe, the authors have created a powerful new tool--the "strategy map"--that enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible. Kaplan and Norton argue that the most critical aspect of strategy--implementing it in a way that ensures sustained value creation--depends on managing four key internal processes: operations, customer relationships, innovation, and regulatory and social processes. The authors show how companies can use strategy maps to link those processes to desired outcomes; evaluate, measure, and improve the processes most critical to success; and target investments in human, informational, and organizational capital. Providing a visual "aha!" for executives everywhere who can't figure out why their strategy isn't working, Strategy Maps is a blueprint any organization can follow to align processes, people, and information technology for superior performance.

Download or read book Managing for performance excellence written by Kurt Verweire and published by Lannoo Meulenhoff - Belgium. This book was released on 2012-05-24 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing for Performance Excellence provides practitioners with an integrative framework that highlights the key ingredients of an effective approach to performance management. It describes the formal process of planning, measuring and monitoring performance that companies need to develop as the first step towards becoming a highperforming organisation. As the numerous examples show, a well-functioning process by itself does not guarantee enduring success. Based on an in-depth analysis of real-life situations, the authors draw attention to potential pitfalls and highlight four concrete performance management challenges that companies need to address: clear strategic focus; engaging climate; collaborative structure; and solid information infrastructure. Performance management is examined from a number of different perspectives, with ample illustrations and practical guidelines against which readers can benchmark their own organisations. These insights are a product of the multidisciplinary pool of expertise present at Vlerick Leuven Gent Management School; a school renowned for its successful mix of academic knowledge and business relevance.

Download or read book Islands of Profit in a Sea of Red Ink written by Jonathan L. S. Byrnes and published by Penguin UK. This book was released on 2010-11-04 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies around the world turn to MIT's Jonathan Byrnes for one reason: he can figure out where the profit is. He shows them which customers and businesses are cash cows, and which efforts are just a drain on resources. Most astonishingly, in each case he finds that roughly 40% of his client's businesses are unprofitable. We are transitioning from an era of mass markets to the Age of Precision Markets. Before, companies sought to distribute their products as widely as possible using arm's-length customer relationships. Broad metrics like aggregate revenues and costs were adequate. But today companies form different relationships with different sets of customers. Successful businesses create competitive advantages and sustained profitability by developing innovative relationships and new types of value. This is a double-edged sword: if customers are matched with the right relationships, sales and profits soar...but if they are matched poorly, profitability plunges. Islands of Profit in a Sea of Red Ink tells you how to rethink your business for maximum profit - what to do, what difficulties you'll encounter, and how to overcome them. This book gives you the roadmap and tools you'll need to be a highly effective manager in a new era of business.

Download or read book The Culture Cycle written by James L. Heskett and published by FT Press. This book was released on 2012 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: The contribution of culture to organizational performance is substantial and quantifiable. In The Culture Cycle, renowned thought leader James Heskett demonstrates how an effective culture can account for 20-30% of the differential in performance compared with "culturally unremarkable" competitors. Drawing on decades of field research and dozens of case studies, Heskett introduces a powerful conceptual framework for managing culture, and shows it at work in a real-world setting. Heskett's "culture cycle" identifies cause-and-effect relationships that are crucial to shaping effective cultures, and demonstrates how to calculate culture's economic value through "Four Rs": referrals, retention, returns to labor, and relationships. This book: Explains how culture evolves, can be shaped and sustained, and serve as the organization's "internal brand." Shows how culture can promote innovation and survival in tough times. Guides leaders in linking culture to strategy and managing forces that challenge it. Shows how to credibly quantify culture's impact on performance, productivity, and profits. Clarifies culture's unique role in mission-driven organizations. A follow-up to the classic Corporate Culture and Performance (authored by Heskett and John Kotter), this is the next indispensable book on organizational culture. "Heskett (emer., Harvard Business School) provides an exhaustive examination of corporate policies, practices, and behaviors in organizations." Summing Up: Recommended. Reprinted with permission from CHOICE, copyright by the American Library Association.

Download or read book Speed Based Target Profit written by Alin Posteucă and published by CRC Press. This book was released on 2020-11-19 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Profitable production planning is and will remain an eternal challenge to ensuring the prosperity and dignity of companies in a global market. Even though there are different approaches to achieving the target profitability through productivity in the production planning stage, these approaches do not guarantee consistent planning, creation, and sustenance of synchronous profitable operations for multiannual and annual target profit. In feedback to this predicament, Alin Posteucă develops a new system called speed-based target profit (SBTP). SBTP is the profitable production management and manufacturing improvement system that approaches production planning to achieve unit speed of target profit for target products through manufacturing cost improvement and bottleneck profitability control for maximum takt time. Managers and practitioners within manufacturing companies will discover a practical approach for cost down and cash up by applying a powerful operational profitable production planning formula to meet profitability expectations through productivity based on strong leadership with the help of a specific system for feedforward, concurrent, and feedback control. Therefore, the SBTP system in this book presents a holistic approach to profitability for target products and the development of its own mechanism since the acceptance of each order from customers to achieve continuous synchronization of all manufacturing processes to market requirements, profitability management, and profitable production planning. The uniqueness of the book is reinforced by a detailed presentation of the successful application of the SBTP system in two case studies, as a way of life and a unit speed of target profit improvement ethos at all hierarchical levels, in two multinational manufacturing companies operating in highly competitive markets in order to address the synchronous profitable operations for both the sales increase scenario and the sales decrease scenario. By adopting the SBTP system, your company will be able to consistently achieve unit speed of target profit in the bottleneck process for fulfilling annual and multiannual target profit as a unique and effective way through a new profitable production planning paradigm that operates according to its own production system.

Download or read book Profitable Sarbanes Oxley Compliance written by C. Lynn Northrup and published by J. Ross Publishing. This book was released on 2006 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Sarbanes-Oxley Act is here to stay. This unique reference not only shows how to achieve compliance with Sarbanes-Oxley, but also guides senior executives and their management teams in assessing the reliability of financial reporting and internal controls to maintain compliance. Unlike other SOX books, it shows how to use the process to reduce risks and improve profitability, shareholder value and operational performance."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Download or read book A Profitable Cost Culture written by Ganesh Shermon and published by Lulu.com. This book was released on 2018-08-05 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: Profitability is not a stand-alone aspect of a business organization. It is inextricably linked with Costs. But Profits and costs requires a facilitating culture. A companyÕs culture can have a significant impact on financial performance. Companies with adaptive cultures emphasized by key managerial constituenciesÑcustomers, stockholders, and employeesÑrealized, revenue, stock price & net income increases. Such cultural experiences are best applied when organizations seek to push employee contribution ahead of other factors that influences business performance. Maintain a transparent, strategic focus and alignment so that employees know how they are contributing to the results, & where employees come on par with customers when fulfillment of need is concerned.

Download or read book Lean Rapid and Profitable New Product Development written by Robert G. Cooper and published by Stage-Gate International. This book was released on 2009-03-06 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although many companies have introduced product innovation processes, they are still struggling to achieve the financial results they expected. This book shows how to properly balance the need for speed with the drive for profitability. It demonstrates how to maximize the value of a new product portfolio, how to streamline the product innovation process, and how to achieve growth that is both profitable and sustainable. New product success is not simply about developing new products that sell; it's about getting them to market quickly with the lowest cost and the highest return. Dr. Robert G. Cooper and Dr. Scott J. Edgett use their latest research and draw upon their combined 60 years of experience in the field to show you what the companies that continuously win at new products are doing. Top performers have discovered how to properly balance the need for speed with profitability. With a new process they call NexGen(TM) Stage-Gate(R), Dr. Cooper and Dr. Edgett show precisely how you can ensure that your innovation is not only lean and rapid but profitable as well. For more information, visit: www.stage-gate.com

Download or read book Optimizing Distributor Profitability written by F. Barry Lawrence and published by Natl Assn Wholesale-Distr. This book was released on 2009 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: With more than 120 exhibits, a Distributor Profitability Framework map, real-world examples, and a five-step Optimizing Distributor Profitability methodology with how-to-implement ideas and tools, this book presents a powerful weapon for wholesaler-distributors across various lines of trade to use to enhance shareholder value.

Download or read book A STEP BY STEP GUIDE TO PROFITABLE POULTRY FARMING FOR LOCAL CONSUMPTION AND EXPORT An invaluable guide for farmers in poultry farming business written by PHILIP IFESINACHI ANOCHIE and published by Lulu.com. This book was released on 2018-01-31 with total page 87 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive poultry farming business training manual is an essential start-up procedure training for an individual that wants to go into poultry farming business . It is also an invaluable guide for commercial poultry farmers already into chicken egg production and other aspects of poultry farming as it revealed the well- guarded secrets of successful commercial poultry farmers and exporters of poultry products worldwide. This poultry farming business training manual is organized into 18 modules on poultry farming which consists of daily and weekly step-by-step procedures used in poultry farming operations to achieve the highest profit potential and also sources of loans to finance your poultry business.

Download or read book Nonprofit Sustainability written by Jeanne Bell and published by John Wiley & Sons. This book was released on 2010-11-05 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for NONPROFIT SUSTAINABILITY "This is much more than a financial how-to book. It's a nonprofit's guide to empowerment. It demystifies mission impact and financial viability using The Matrix Map to provide strategic options for any organization. A must-read for every nonprofit CEO, CFO, and board member." —Julia A. McClendon, chief executive officer, YWCA Elgin, Illinois "This book should stay within easy reaching distance and end up completely dog-eared because it walks the reader through a practical but sometimes revelatory process of choosing the right mix of programs for mission impact and financial sustainability. Its use is a practice in which every nonprofit should engage its board once a year." —Ruth McCambridge, editor in chief, The Nonprofit Quarterly "Up until a few years ago, funding and managing a nonprofit was a bit like undertaking an ocean voyage. Now, it's akin to windsurfing—you must be nimble, prepared to maximize even the slightest breeze, and open to modifying your course at a moment's notice. Innovative executive directors or bold board members who want their organization to be able to ride the big waves of the new American economy must read this book." —Robert L. E. Egger, president, DC Central Kitchen/Campus Kitchens Project/V3 Campaign "Most nonprofits struggle to find a long-term sustainable business model that will enable them to deliver impact on their mission. Thanks to Jeanne Bell, Jan Masaoka, and Steve Zimmerman help is now in sight. This book offers practical, concrete steps you can take to develop your own unique path to sustainability without compromising your mission." —Heather McLeod Grant, consultant, Monitor Institute, and author, Forces for Good: The Six Practices of High-Impact Nonprofits "At last! An urgently needed framework to prepare leaders to meet head-on the persistent twin challenges of impact and sustainability. This is a practical tool based on good business principles that can bring boards and staff members together to lead their organizations to sustainable futures." —Nora Silver, adjunct professor and director, Center for Nonprofit and Public Leadership, Haas School of Business, University of California, Berkeley "Together, Jeanne Bell, Jan Masaoka, and Steve Zimmerman equal wisdom, experience, and know-how on sustainability and lots of other things. Buy, read, and learn from this terrific book!" —Clara Miller, president and CEO, Nonprofit Finance Fund "Wisdom, experience, and know-how. Buy, read, and learn from this terrific book!" —Clara Miller, president and CEO, Nonprofit Finance Fund

Download or read book Guidelines for Surveying Soil and Land Resources written by Neil McKenzie and published by CSIRO PUBLISHING. This book was released on 2008 with total page 572 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides guidelines to promote the development and implementation of consistent methods and standards for conducting soil and land resource surveys in Australia.

Download or read book Entrepreneurship Class 12 With Mind Maps Practical Revised 17th Edition for the Session of 2024 25 written by Dr. S. K. Singh and published by SBPD Publications . This book was released on 2024-03-15 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: UNIT I ENTREPRENEURIAL OPPORTUNITIES AND ENTERPRISE CREATION 1. Sensing and Identification of Entrepreneurial Opportunities 2. Environment Scanning 3. Market Assessment 4. Identification of Entrepreneurial Opportunities and Feasibility Study 5. Selection of an Enterprise 6. Setting up of an Enterprise UNIT II ENTERPRISE PLANNING AND RESOURCING 7. Business Planning 8. Concept of Project and Planning 9. Formulation of Project Report and Project Appraisal 10. Resource Assessment : Financial and Non-financial 11. Fixed and Working Capital Requirements 12. Fund Flow Statement 13. Accounting Ratios 14. Break-Even Analysis 15. Venture Capital : Sources and Means of Funds 16. Selection of Technology UNIT III ENTERPRISE MANAGEMENT 17. Fundamentals of Management 18. Production Management and Quality Control 19. Marketing Management 20. Financial Management and Sources of Business Finance 21. Determination of Cost and Profit 22. Possibilities and Strategies for Growth and Development in Business 23. Entrepreneurial Discipline and Social Responsibility 24. Project Work 25. Examples of Project Work 26. Project Planning 27. Case Study 28. Project Analysis 29. Project Report Sample Project Report I—III Value Based Questions (VBQ) Appendix : Mind Maps Board Examination Papers

Download or read book Purposely Profitable written by Brett Wills and published by John Wiley & Sons. This book was released on 2016-02-22 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Competing and winning in todays competitive marketplace requires a strategy that includes sustainability. Business leaders who embrace it and convey a strong sense of purpose behind their strategy are propelling their organizations into revenue-increasing, cost-reducing outcomes. Purposely Profitable: Embedding Sustainability into the DNA of Food Processing and other Businesses provides a proven, step-by-step methodology for integrating sustainability into the strategic plan to develop a strategy that is sustainable and aligned to a greater purpose. This book notably includes the following: A primer on Sustainability that defines Sustainable Business and presents the Business Case for Sustainability What is an organizational purpose and why is it so important in todays competitive marketplace Step by step instructions, supported by a case study, for developing each component of the strategic plan (Purpose, Vision, Strategic Pillars, KPIs, Goals, Programs Action Plans, and Tactical Execution) A suite of tools and resources to support the development and execution of the strategic plan Scientists and managers in the global food supply chain, sustainability professionals, researchers, students, regulators, executives and business owners will come to learn and understand a powerful system for developing a strategy that is sustainable in order to maximize organizational performance.

Download or read book Planning Profitable Neighborhoods written by United States. Federal Housing Administration and published by . This book was released on 1938 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: