Download or read book Principles of Hotel Front Office Operations written by Sue Baker and published by Burns & Oates. This book was released on 2000 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer's guide to accompany the text.
Download or read book Principles of Hotel Front Office Operations written by Sue Baker and published by Burns & Oates. This book was released on 1994-01-01 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Principles Of Hotel Front Office Operations written by Sue Baker and published by . This book was released on 2000 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Principles of Hotel Front Office Operations written by Sue Baker and published by . This book was released on 1996-01-01 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Australian adaption of an English practical text for students new to the hotel industry undertaking courses based on the tourism training Australia/ACTRAC ('black book') front office/reception training modules BFO1, BFO2, BFO3, BFO6, BFO7, BFO8, BFO9 and BFO10. The activities provided cover the basic principles and concepts of front office operations. They follow a typical guest from check-in to check-out. Includes diagrams, tables, end of chapter summaries, review and discussion questions. There is also a glossary of terms and an index.
Download or read book Principles of Hotel Front Office Operations written by Sue Baker and published by . This book was released on 199? with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing Front Office Operations written by Michael L. Kasavana and published by Educational Institute. This book was released on 2013-04-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.
Download or read book Managing Front Office Operations written by Charles E. Steadmon and published by . This book was released on 1988 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handboek Front Office werkzaamheden.
Download or read book Front Office Operation written by Chiranjib Kumar, Ph.d. and published by Createspace Independent Publishing Platform. This book was released on 2016-07-03 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Front Office is one of the major revenue producing department in the hotel. Whether hotel is small or big it requires front office to run the business smoothly without any trouble. Front office not only sells the rooms of the hotel but also sells other services offered by the hotels. It is controlling centre of movement of guest inside the hotel. Most of the hospitality and tourism business requires well managed front office to delegate the work in proper way. The book is based on extensive research on front office operation in Hospitality and Tourism services. It is prepared to meet with requirement of front office personnel in challenging scenario of hotel operation. It covers almost all important aspects of Front office operation as per the demand of hotel industry. It provides an opportunity to become true Front Office professionals. The book contains simplicity in diversity and touches almost all the important points which are required to understand the concept of Front office operation and management that is reservation, check-in to check-out and further leads to the advance stage that is Night Audit, Revenue Reports, PMS, GDS Hotel Statistic Reports, Room Forecasting, yield management, sales promotion, resorts and cruise and other aspects. It includes various procedures of front office starting from check-in to check-out and arrival to departure.
Download or read book Principles of Front Office Operations written by Sue Baker and published by . This book was released on 1994-11 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hotel Front Office Management written by James A. Bardi and published by Wiley. This book was released on 1996-08-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.
Download or read book The SAGE Handbook of Hospitality Management written by Roy C Wood and published by SAGE. This book was released on 2008-06-05 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: At last, a comprehensive, systematically organized Handbook which gives a reliable and critical guide to all aspects of one of the world′s leading industries: the hospitality industry. The book focuses on key aspects of the hospitality management curriculum, research and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it. Topics include: • The nature of hospitality and hospitality management • The relationship of hospitality management to tourism, leisure and education provision • The current state of development of the international hospitality business • The core activities of food, beverage and accommodation management • Research strategies in hospitality management • Innovation and entrepreneurship trends • The role of information technology The SAGE Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis. Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India
Download or read book Managing Front Office Operations written by Michael L. Kasavana and published by Educational Institute of American Hotel & Motel Association. This book was released on 1995 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: A textbook for students of hospitality. Explains such aspects as the nature of the lodging industry, hotel organization, front office operations and responsibilities, reservations, registration, accounting, check-out and settlement, the night audit, planning and evaluating operations, and managing revenue and human resources. No dates are noted for earlier editions. Annotation copyrighted by Book News, Inc., Portland, OR
Download or read book Check In check Out written by Jerome J. Vallen and published by WCB/McGraw-Hill. This book was released on 1980 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Concepts of Front Office Management written by Chakravarti and published by APH Publishing. This book was released on 2006 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Front Office Operation written by Dagney Northrop and published by . This book was released on 2020-11 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: When we visit a hotel or any hospitality-related establishment, we never wonder about the process or working behind the smiling faces of the front office employees. They make sure we have a pleasant stay or experience and always cater to our needs whenever required. This book aims at learning the secrets behind the working and functioning of the front office operations and what happens behind the reception. This book will help you learn everything there is to learn about the front office operations. Also, this book has chapters on the use of technology and computer systems to make the front office operations more efficient and faster. The code of conduct of the employees plays a vital role in determining the business, and the final chapter dives into explaining the discipline and code of conduct required by the employees to maximize the business yield. This book has got you covered for everything related to the front office. Go ahead and start reading!
Download or read book Front Office Management and Operations written by Linsley T. DeVeau and published by . This book was released on 1996 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: -Inn Syst front desk simulation reference manual and exercise/Jim Dougan.
Download or read book Managing Front Office Operations AHLEI written by Michael L. Kasavana and published by Pearson Higher Ed. This book was released on 2013-10-08 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.
