Download or read book Powerful Conversations How High Impact Leaders Communicate written by Phil Harkins and published by McGraw Hill Professional. This book was released on 1999-06-28 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book."- Robert B. Reich, Professor of Social and Economic PolicyBrandeis University. Powerful Conversations breed a powerful organization. POWERFUL CONVERSATIONS is packed with goal-oriented strategies, tools, and real-life examples from great leaders. Use its deliberate, directed techniques to achieve exceptional levels of performance, create and maintain valuable relationships, and forward the goals of both yourself and your organization with every word you speak. Mastering the three stages of a Powerful Conversation—from shared feelings and beliefs, to an exchange of wants and needs, closing with action steps and mutual commitments—will help you exercise more control over your interactions, and greatly enhance both your leadership skills and your success. Look inside to discover: How to plan, conduct, and measure Powerful Conversations; Using the Tower of Power as a tool in coaching; The four Cs of Trust—clarity, caring, consistency, and commitment Five strategies to satisfy—and keep—your best employees Tools to turn the company grapevine from a poisonous plant into a pathway for learning Determining your leadership competencies through the Leadership Assessment Instrument Targeting Passionate Champions to drive an Agenda for Change. Leaders across the country are praising POWERFUL CONVERSATIONS: "Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book." - Robert B. Reich, Professor of Social and Economic Policy, Brandeis University. "Powerful Conversations have made a real difference in the effectiveness of the Operations Senior Leadership Team. We are delivering unprecedented results thanks to the clearer communication and improved working relationships." - Larry Gundrum, Senior Vice President, Kraft Foods. "In my business, Powerful Conversations are leading to believability and a growing sense of achievability by our employees that they can drive a massive agenda for change." - Linda Coughlin, Managing Director, Scudder Kemper Investments, Inc. "In a fast forward world, candor and clarity are prerequisites for success. POWERFUL CONVERSATIONS is a must read book for leading into the 21st century." - Steve Ozonian, Chairman and CEO, Prudential Real Estate and Relocations Solutions. "A powerful guide, both savvy and wise, to emotional intelligence in action. Phil Harkins has given us an essential handbook for leaders at any level." - Daniel Goleman, Author, Working with Emotional Intelligence.

Download or read book Powerful Conversations How High Impact Leaders Communicate written by Harkins and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Powerful Conversations written by and published by . This book was released on 2010 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Summary Powerful Conversations written by BusinessNews Publishing, and published by Business Book Summaries. This book was released on 2014-10-14 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The must-read summary of Phil Harkins' book: "Powerful Conversations: How High Impact Leaders Communicate". This complete summary of the ideas from Phil Harkins' book "Powerful Conversations" shows that any time two people engage in a conversation, there is the opportunity for each party to advance an agenda, learn something new or strengthen the relationship. In his book, the author explains that powerful conversations are a structured approach to maximising the benefits and impact of these conversations consistently to achieve great results. As such, powerful conversations are a driver of change by fostering learning and demanding that action steps be taken. This summary demonstrates how you can conduct powerful conversations and how they can benefit you personally and professionally. Added-value of this summary: • Save time • Understand key concepts • Expand your knowledge To learn more, read "Powerful Conversations" provides the tools you need to get the most out of your conversations and achieve exceptional levels of performance.

Download or read book Crucial Conversations Tools for Talking When Stakes Are High Second Edition written by Kerry Patterson and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Download or read book Summary Powerful Conversations written by Businessnews Publishing and published by . This book was released on 2016-09-14 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The must-read summary of Phil Harkins' book: "Powerful Conversations: How High Impact Leaders Communicate". This complete summary of the ideas from Phil Harkins' book "Powerful Conversations" shows that any time two people engage in a conversation, there is the opportunity for each party to advance an agenda, learn something new or strengthen the relationship. In his book, the author explains that powerful conversations are a structured approach to maximising the benefits and impact of these conversations consistently to achieve great results. As such, powerful conversations are a driver of change by fostering learning and demanding that action steps be taken. This summary demonstrates how you can conduct powerful conversations and how they can benefit you personally and professionally. Added-value of this summary: - Save time - Understand key concepts - Expand your knowledge To learn more, read "Powerful Conversations" provides the tools you need to get the most out of your conversations and achieve exceptional levels of performance.

Download or read book Crucial Conversations Tools for Talking When Stakes are High Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Download or read book Summary Powerful Conversations written by BusinessNews Publishing, and published by Primento. This book was released on 2014-10-14 with total page 43 pages. Available in PDF, EPUB and Kindle. Book excerpt: The must-read summary of Phil Harkins' book: "Powerful Conversations: How High Impact Leaders Communicate". This complete summary of the ideas from Phil Harkins' book "Powerful Conversations" shows that any time two people engage in a conversation, there is the opportunity for each party to advance an agenda, learn something new or strengthen the relationship. In his book, the author explains that powerful conversations are a structured approach to maximising the benefits and impact of these conversations consistently to achieve great results. As such, powerful conversations are a driver of change by fostering learning and demanding that action steps be taken. This summary demonstrates how you can conduct powerful conversations and how they can benefit you personally and professionally. Added-value of this summary: • Save time • Understand key concepts • Expand your knowledge To learn more, read "Powerful Conversations" provides the tools you need to get the most out of your conversations and achieve exceptional levels of performance.

Download or read book TouchPoints written by Douglas Conant and published by John Wiley & Sons. This book was released on 2011-05-17 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fresh, effective, and enduring way to lead—starting with your next interaction Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these—and every point of contact with other people—are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands. TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy—one magical moment at a time.

Download or read book Conversational Intelligence written by Judith E. Glaser and published by Routledge. This book was released on 2016-10-14 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

Download or read book Leadership Language written by Chris Westfall and published by John Wiley & Sons. This book was released on 2018-09-11 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only language you need to know to change your results. Inside each of us is a vision of how things could be. Yet most people remain frustrated by a lack of impact, unable to connect and inspire the people they care about the most. Why? There’s a language we understand, but rarely use. A language that’s sincere. Powerful. Compelling. A language of words—and actions—that can’t be denied. Leadership Language will help you to peel back the ineffective “business speak”, so you can change the conversation. And change your results. Imagine what could happen when you replace frustration with an irresistible vision—for yourself, your team and your organization. Today’s leaders face so many challenges—employee retention, operational efficiency, culture, collaboration, leading across generations, and more—but communication is at the heart of every one of those issues. A clear message with a powerful delivery gets you halfway home. Honing in on your next conversation can drive more impact, better relationships, and greater overall effectiveness. For yourself. Your career. Your company. They say there’s nothing that can stop an idea whose time has come. So, take the lead. It’s time for you to create what’s missing. And Leadership Language will show you how. Get clear on your vision, get aligned with your story, and get others engaged with your message Connect with the people that matter most, in a way that invites innovation and new outcomes Find the courage to move forward, conquer change, and create powerful impact—while you help others do the same From student leaders to the C-suite, there is only one way for a leader to make an impact: communication. Leadership Language is your personal guide to mastering critical skills and unveiling your authentic potential.

Download or read book Communicate with Mastery written by JD Schramm and published by John Wiley & Sons. This book was released on 2020-01-22 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop your leadership communication Communicating with Mastery provides readers with a rich treasure trove of frameworks and tools for leadership communication as developed and taught over the past decade at Stanford's Graduate School of Business. Designed for the business leader on the go, it provides you quick access to helpful approaches to vexing communication problems leaders face today in speaking and writing to various audiences. Projects often fail not because of the vision, but in the articulation of that vision. With the help of this book, you’ll learn how to ensure you get the results you desire as a leader and communicator including: Speak with conviction and write with impact Tailor your communication to any goal, setting, or audience Scale your leadership through effective coaching Every time you write or speak, you need to make your words count. And this book shows you how.

Download or read book The Complete Idiot s Guide to Difficult Conversations written by Gretchen Hirsch and published by Penguin. This book was released on 2007-09-04 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to tackle sensitive subjects Covering both professional and personal situations, this guide examines ways to approach and handle conversations that are often put off or avoided altogether. The most comprehensive book of its kind, it provides all the information you need to approach difficult conversations with confidence, avoid blaming, overcome defensiveness, and make better decisions. • The only book on the market covering difficult conversations in both the workplace and one’s personal life • Can be read cover to cover or used as a quick reference guide • Reviewed and approved by the Program Chair of Organizational Communication at Franklin University and former professor of Applied Linguistics at Harvard University

Download or read book Deliberate Excellence written by S. Dallas Dance and published by Corwin Press. This book was released on 2017-12-21 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership isn’t just a title What could you do with a $1 billion budget if you had 100,000+ students and one of the largest school systems in America? Imagining is his reality. Learn along from Dallas Dance as he shares the successful change efforts he employed to transform Baltimore Public Schools. Deliberate Excellence is a true story of success in a challenging school environment that delivers great insight and inspiration. Readers will be moved and changed by three key success principles: Establishing equity over equality by providing exactly what individuals need to be successful Understanding change, how it happens, and what one needs to make it so Knowing people deeply and how that leads to accomplishment and organizational change Be inspired by this passion for progress and the drive to maximize latent potential in all people. "For 20 years, Dr. Dallas Dance has been an inspiration to me as a leader. He understands that true leaders inspire others to lead, galvanize their audience, and provide practical applications to difficult situations. Regardless of the political climate, Dr. Dance has always kept students first. After reading Deliberate Excellence, educators will take away successful strategies to increase student achievement." Dr. John B. Gordon III, Chief of Schools Chesterfield County Public Schools, Chesterfield, VA "Leaders are desperate for books that offer techniques from educational leaders who still practice and hone their craft from the trenches and a proven record of success. Dallas Dance offers educational leaders a unique, candid, and welcome perspective." LaQuita Outlaw, Principal – Grades 6-8 Bay Shore Middle School, Bay Shore, NY

Download or read book Fierce Conversations Revised and Updated written by Susan Scott and published by Penguin. This book was released on 2004-01-06 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

Download or read book The Etiquette Edge written by Beverly Langford and published by AMACOM. This book was released on 2016-08-23 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s culture where rudeness is unfortunately becoming more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental skill of courtesy. Intelligence, ambition, and skill will start you on the road to success but without strong communications skills, social savvy, and a sense of appropriate behavior, you won’t get far. In The Etiquette Edge, you will get a crash course in the entire field of modern business manners. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you’ll master the essentials of making a great impression and building relationships, including: The dos and don’ts of smartphone usage Handling difficult conversations with tact and finesse Checking your texts and emails for content and tone…before you hit send Creating a polished image on social media Conducting meetings with poise and confidence Your coworkers and competitors are highly educated, ferociously go-getting, and great at their job…just like you. If you want to truly distinguish yourself from the crowd, focus on gaining the etiquette edge!

Download or read book The Caregiver s Companion written by Carolyn A. Brent and published by Harlequin. This book was released on 2015 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A comprehensive, straightforward handbook to help family caregivers with sibling and parent-child communication, end-of-life decision making, and guidance for how to help a loved one medically, financially, and emotionally"--