Download or read book The Power of WOW written by The Employees of Zappos.Com and published by BenBella Books. This book was released on 2019-10-22 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Happy customers. Passionate employees. A highly recognizable brand known for delivering on its promises. That's the power of WOW. From its birth during the Dot Com Boom in 1999 to its acquisition by Amazon in 2009, Zappos, the customer service company that just happens to sell things online, continues to turn heads with its disruptively entrepreneurial spirit and radically innovative employees. Ever unfolding throughout two decades, Zappos continues to outlive the seemingly inevitable short lifespan of the average corporate company. How do they do it? In The Power of WOW, the essential follow-up to Tony Hsieh's Delivering Happiness, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life––from delivering empathetic customer service in the face of devastating circumstances to creating a self-organized organizational structure using Market-Based Dynamics and everything in between. Fast-paced and filled with authentic, diverse voices, The Power of WOW gives readers an exclusive and immersive understanding of how one company is finding resilience. This glimpse inside the world of Zappos shows how a self-organized company is opening up avenues for passionate individuals to unleash their undiscovered strengths in the workplace and evolve the business from the inside out. Whether you are a customer, an employee, a business leader, shareholder, entrepreneur, or just happened to pick up this book, The Power of WOW will, ultimately, show how leading and infusing humanity into the workplace can change everything in your business, your community, and your life.

Download or read book The Incredible Power of Simple Service written by Bill Mulligan and published by . This book was released on 2020-10-30 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: "We If you have never lost a job, congratulations!"I hope you never do lose your job! But if you have lost one, and specifically, if you have been terminated, you know the range of emotions a person feels. . ."With wit and wisdom, Bill Mulligan tells the story of what happened after his job suddenly came to an end . . . and how, in a most unusual turn of events, he learned joy and contentment in serving others.

Download or read book Revolutionary Power written by Shalanda Baker and published by Island Press. This book was released on 2021-01-14 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: In September 2017, Hurricane Maria hit Puerto Rico, completely upending the energy grid of the small island. The nearly year-long power outage that followed vividly shows how the new climate reality intersects with race and access to energy. The island is home to brown and black US citizens who lack the political power of those living in the continental US. As the world continues to warm and storms like Maria become more commonplace, it is critical that we rethink our current energy system to enable reliable, locally produced, and locally controlled energy without replicating the current structures of power and control. In Revolutionary Power, Shalanda Baker arms those made most vulnerable by our current energy system with the tools they need to remake the system in the service of their humanity. She argues that people of color, poor people, and indigenous people must engage in the creation of the new energy system in order to upend the unequal power dynamics of the current system. Revolutionary Power is a playbook for the energy transformation complete with a step-by-step analysis of the key energy policy areas that are ripe for intervention. Baker tells the stories of those who have been left behind in our current system and those who are working to be architects of a more just system. She draws from her experience as an energy-justice advocate, a lawyer, and a queer woman of color to inspire activists working to build our new energy system. Climate change will force us to rethink the way we generate and distribute energy and regulate the system. But how much are we willing to change the system? This unique moment in history provides an unprecedented opening for a deeper transformation of the energy system, and thus, an opportunity to transform society. Revolutionary Power shows us how.

Download or read book National Electric Rate Book written by United States. Energy Information Administration. Office of Energy Data and Interpretation and published by . This book was released on 1977 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Service Intelligence written by Sharon Taylor and published by Prentice Hall. This book was released on 2017-04-28 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the Right IT Services, on the Right terms, Without Hassles or Overpaying To gain the full benefits of technology--and avoid the staggering costs of technology failure--you must manage IT with vision, direction, and expertise. Only one set of methods is robust enough to do this: IT Service Management (ITSM). In Service Intelligence, ITSM pioneer Sharon Taylor shows business managers how to make the most of it. You'll learn how to ensure service quality, anticipate vulnerabilities, improve reliability, and link IT directly to business performance. Taylor explains ITSM from a true business point of view, cutting through jargon and helping you drive value without becoming overly technical. She gives you powerful tools for negotiating IT services more effectively, improving IT ROI, and escaping "captivity" to either internal or external IT providers. Coverage includes * Recognizing what excellent IT service looks like and assessing what you're getting now * Selecting the best IT service providers and services for your needs * Spotting and rectifying trouble with internal or external supplier relationships * Making sure you don't pay for services you don't need * Negotiating services, requirements, levels, price, quality, and delivery * Leveraging ITSM practices without losing focus on the business * Creating business-focused service reports and scorecards that focus on what matters most

Download or read book Enhancing the Resilience of the Nation s Electricity System written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2017-10-25 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Americans' safety, productivity, comfort, and convenience depend on the reliable supply of electric power. The electric power system is a complex "cyber-physical" system composed of a network of millions of components spread out across the continent. These components are owned, operated, and regulated by thousands of different entities. Power system operators work hard to assure safe and reliable service, but large outages occasionally happen. Given the nature of the system, there is simply no way that outages can be completely avoided, no matter how much time and money is devoted to such an effort. The system's reliability and resilience can be improved but never made perfect. Thus, system owners, operators, and regulators must prioritize their investments based on potential benefits. Enhancing the Resilience of the Nation's Electricity System focuses on identifying, developing, and implementing strategies to increase the power system's resilience in the face of events that can cause large-area, long-duration outages: blackouts that extend over multiple service areas and last several days or longer. Resilience is not just about lessening the likelihood that these outages will occur. It is also about limiting the scope and impact of outages when they do occur, restoring power rapidly afterwards, and learning from these experiences to better deal with events in the future.

Download or read book Electric Power Statistics written by United States. Federal Power Commission and published by . This book was released on 1974 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Federal Register written by and published by . This book was released on 1978-08 with total page 1870 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Federal Energy Regulatory Commission Reports written by United States. Federal Energy Regulatory Commission and published by . This book was released on with total page 1914 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Inventory of advanced energy technologies and energy conservation research and development 1976 1978 written by Oak Ridge National Laboratory and published by . This book was released on 1979 with total page 1360 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Advances in Urban Engineering and Management Science Volume 2 written by Rashwan Khalil and published by CRC Press. This book was released on 2022-12-12 with total page 529 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advances in Urban Engineering and Management Science contains the selected papers resulting from the 2022 3rd International Conference on Urban Engineering and Management Science (ICUEMS 2022). Covering a wide range of topics, the Proceedings of ICUEMS 2022 presents the latest developments in: (i) Architecture and Urban Planning (Architectural design and its theory, Urban planning and design, Building technology science, Urban protection and regeneration, Urban development strategy, Ecological construction and intelligent control, Sustainable infrastructure); (ii) Logistics and supply chain management (Warehousing and distribution, Logistics outsourcing, Logistics automation, Production and material flow, Supply chain management technology, Supply chain risk management, Global service supply chain management, Supply Chain Planning and Inventory Management, Coordination and collaboration of supply chain networks, Governance and regulatory aspects affecting supply chain management); (iii) Urban traffic management (Smart grid management, Belt and Road Development, Intelligent traffic analysis and planning management, Big data and transportation management). The Proceedings of ICUEMS 2022 will be useful to professionals, academics, and Ph.D. students interested in the above-mentioned fields. Emphasis was put on basic methodologies, scientific development and engineering applications. ICUEMS 2022 is to provide a platform for experts, scholars, engineers and technical researchers engaged in the related fields of urban engineering management to share scientific research achievements and cutting-edge technologies, understand academic development trends, broaden research ideas, strengthen academic research and discussion, and promote the industrialization cooperation of academic achievements. Experts, scholars, business people and other relevant personnel from universities and research institutions at home and abroad are cordially invited to attend and exchange.

Download or read book Directory of Electric Utilities in the United States written by United States. Federal Power Commission and published by . This book was released on 1941 with total page 1062 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Operator Organizational Direct Support and General Support Maintenance Manual written by and published by . This book was released on 1992 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Proceedings of the International Conference on Information Engineering and Applications IEA 2012 written by Zhicai Zhong and published by Springer Science & Business Media. This book was released on 2013-04-09 with total page 794 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information engineering and applications is the field of study concerned with constructing information computing, intelligent systems, mathematical models, numerical solution techniques, and using computers and other electronic devices to analyze and solve natural scientific, social scientific and engineering problems. Information engineering is an important underpinning for techniques used in information and computational science and there are many unresolved problems worth studying. The Proceedings of the 2nd International Conference on Information Engineering and Applications (IEA 2012), which was held in Chongqing, China, from October 26-28, 2012, discusses the most innovative research and developments including technical challenges and social, legal, political, and economic issues. A forum for engineers and scientists in academia, industry, and government, the Proceedings of the 2nd International Conference on Information Engineering and Applications presents ideas, results, works in progress, and experience in all aspects of information engineering and applications.

Download or read book Central Electric Light and Power Stations and Street and Electric Railways with Summary of the Electrical Industries written by and published by . This book was released on 1915 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Energy and Environmental Objectives written by United States. Congress. Senate. Committee on Commerce. Subcommittee on the Environment and published by . This book was released on 1974 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Central Electric Light and Power Stations and Street and Electrical Railways written by United States. Bureau of the Census and published by . This book was released on 1915 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: