Download or read book Post offices securing their future written by Great Britain: Parliament: House of Commons: Business and Enterprise Committee and published by The Stationery Office. This book was released on 2009-07-07 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: The post office network has been reduced to 12,000 post offices and outreach services, though the Government has set access criteria for the network to ensure that it covers the whole country. This report examines what services could be provided by the network to ensure its future viability and what people want from their post office network. There is no shortage of demand for more services. The network can and should provide: mail services; financial services (especially enhanced banking services); local authority services; central government services; and broader community services. Many of the problems facing the network are a consequence of the Government moving services online, and so reducing Post Office Ltd's income. The Committee believes the Government has seriously underestimated the potential of the network to serve as a link between government and its citizens. The Digital Britain report (Cm. 7650, ISBN 9780101765022) sees the internet as the primary means of access to public services. The Committee support e-delivery of public services but however much the Government may want to encourage digital inclusion, it also needs to prevent social exclusion. 40 per cent of households do not have internet access. Although some departments are seizing the opportunity a truly national network offers to allow easy access to their services, many government departments are woefully unimaginative about the needs of their customers, and show too little respect for members of the public's right to choose how to deal with the Government.
Download or read book Postal services in Scotland written by Great Britain: Parliament: House of Commons: Scottish Affairs Committee and published by The Stationery Office. This book was released on 2011-01-09 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Committee's report considers two key issues: the maintenance of a universal service and the continuation of a sustainable Post Office network across Scotland. The report welcomes assurances that Scotland would not be made exempt from the universal service obligation. Further clarification is needed on Ofcom's power to designate more than one universal service provider. Ofcom should be required to consult with consumers, small businesses and vulnerable users in remote, rural and island communities in Scotland before it recommends any changes to the existing USO. There are considerable advantages to a long, stable and robust relationship between Royal Mail Group and Post Office Ltd and the Committee recommends that a ten year Inter Business Agreement should be reached prior to any sale of Royal Mail. On the Post Office network, the Bill makes no provision for the number of Post Offices and does not set out criteria for access to the network, a matter of concern because the current criteria could be met by 7,500 branches rather than the existing 11,500 branches. This could lead to many closures in Scotland. The Committee recommends that the Government gives assurances to preserving the existing network of branches. Elements of Outreach Post Offices, which replaced 102 Post Office branches in rural and remote parts of Scotland, are not sufficiently robust or reliable to provide an adequate service, according to the Committee, and it fears the new Post Office Local risks downgrading the service further. Improvements should be delivered as a matter of urgency.
Download or read book Post Office Closure Programme written by Great Britain: Parliament: House of Commons: Business, Enterprise and Regulatory Reform Committee and published by The Stationery Office. This book was released on 2008 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report examines how the Post Office closure programme is being implemented and areas where it could be improved. The Network Change Programme began in July 2007 and the final consultation is scheduled to end in October 2008. This challenging timetable has meant that consultation has been curtailed, and the whole process has been rushed. The Committee does not accept that a reduction to 7,500 offices is acceptable, and a minimum of 11,500 fixed outlets is recommended. Post Office Ltd should be clearer in its approach to public consultation about closures. The Committee is also concerned that access criteria - proximity of population to offices, local transport and geographical constraints - have not been fully taken into account, nor the principle of services being fully accessible to all. The process has been improving with more experience, but there is still room for further improvement and clarity.
Download or read book Post Office network transformation written by Great Britain: Parliament: House of Commons: Business, Innovation and Skills Committee and published by The Stationery Office. This book was released on 2012-07-17 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this report the Business, Innovation and Skills Committee outlines its concerns with regards to the Government's proposals for change to the ownership and administration of the Post Office network. The new role of post offices as front offices for Government services will be vital to their ongoing financial viability. The Government must set out the services that are to be delivered through this method whilst Post Office Ltd must demonstrate a clear marketing strategy to ensure post offices are promoted as the preferred outlet for such services. The new method of remuneration for 'Local' post offices may not be viable for subpostmasters, increasing the likelihood that large supermarkets will take over the Post Office mantle. There is little detail on the programme for change with regards to mutualisation and particularly on how any such mutualisation would be affected should the majority of 'Locals' be owned by a small number of major companies. The Committee recommends that the Government outline how such a situation would affect the ability of the Post Office to become a mutual organisation. On the question of a Post Office subsidy, the Committee supports the long-term objective for post offices to become financially self-sufficient. Indirect financial support, largely in the form of the Front Office Government services will be key to achieving this ambition, but some smaller offices may never achieve financial independence and they should be supported as they often deliver some of the most vital services to rural or deprived areas.
Download or read book Administration and expenditure of the Chancellor s departments 2008 09 written by Great Britain: Parliament: House of Commons: Treasury Committee and published by The Stationery Office. This book was released on 2010-03-09 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Chancellor's departments faced extraordinary challenges during 2008-09, mainly arising from the need to respond to the emerging financial crisis and associated economic downturn. The report concludes that it is very difficult to draw final conclusions regarding their level of success - too much remains unfinished business. It draws attention, in particular, to the new relationship between the Treasury and UKFI, and recommends that the Government considers whether the formal terms of the relationship need some re-definition in the light of experience. The report is particularly concerned by the dire results for HM Revenue & Customs (HMRC) of a cross-Government staff survey pilot study. The Report calls for HMRC management to publish a clear and detailed plan to provide focus and direction to their efforts to re-engage with their workforce. Noting a rise in customer complaints and that, on average, only 57 per cent of calls to HMRC contact centres were answered during 2008-09. HMRC should publish more data to enable effective scrutiny of its performance against its targets, data which is essential for tax gaps to be closed and for the take up of the working tax credit to be assessed and improved. The Report is critical of the failure of most departments to provide accurate and timely monthly in-year figures to the Treasury. Other sections of the report cover National Savings & Investment, the revaluation of UK statutory ports and the performance of the Royal Mint.
Download or read book U S Postal Service written by United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs and published by . This book was released on 2005 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Work of the Committee 2008 09 written by Great Britain: Parliament: House of Commons: Business, Innovation and Skills Committee and published by The Stationery Office. This book was released on 2010 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: Work of the Committee 2008-09 : Second report of session 2009-10, report, together with formal Minutes
Download or read book The Postal Service in the 21st Century written by United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on International Security, Proliferation, and Federal Services and published by . This book was released on 2003 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Future of the U s Postal Service written by United States Congress and published by Createspace Independent Publishing Platform. This book was released on 2017-10-14 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: The future of the U.S. Postal Service: hearing before the Federal Financial Management, Government Information, Federal Services, and International Security Subcommittee of the Committee on Homeland Security and Governmental Affairs, United States Senate of the One Hundred Eleventh Congress, second session, April 22, 2010.
Download or read book Sessional returns written by Great Britain: Parliament: House of Commons and published by The Stationery Office. This book was released on 2010-01-27 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: On cover and title page: House, committees of the whole House, general committees and select committees
Download or read book Having Their Say written by United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs. Subcommittee on Federal Financial Management, Government Information, Federal Services, and International Security and published by . This book was released on 2011 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Creation of the Department for Business Innovation and Skills and the Departmental Annual Report 2008 09 written by Great Britain: Parliament: House of Commons: Business, Innovation and Skills Committee and published by The Stationery Office. This book was released on 2009 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new Department for Business, Innovation and Skills (DBIS) was formed in June 2009 by the merger of the Department for Business, Enterprise and Regulatory Reform (BERR) and the Department for Innovation, Universities and Skills (DIUS). This report looks back on the last departmental report of the old Department for Business, Enterprise and Regulatory Reform and considers the progress made in moving forward the new Department. The Committee welcomes the creation of the new Department which brings under one roof the business and further and higher education sectors. The Committee believes this could deliver significant potential benefits. The report examines the merger process, the delivery agencies, public service agreements and departmental strategic objectives, and future departmental reports and resource accounts. The report also focuses on the Automotive Assistance Scheme, designed primarily to support investment in low carbon plant and research and development. It welcomes the lowering of the limit of the Scheme from £5 million to £1 million, in line with its recommendation made in July, but is deeply concerned that not a single loan or loan guarantee has been made under the programme. The Committee calls on the Government to expedite its negotiations, and prove to the Committee and the automotive industry that the Scheme can provide tangible benefits to companies in the sector.
Download or read book The Future of the Post Office written by Peter Robinson and published by Institute for Public Policy Research. This book was released on 1999 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The work of committees in 2008 09 written by Great Britain: Parliament: House of Commons: Liaison Committee and published by The Stationery Office. This book was released on 2010-03-16 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: work of committees In 2008-09 : Second report of session 2009-10, report, together with formal minutes and Appendices
Download or read book Having Their Say written by United States. Congress and published by Createspace Independent Publishing Platform. This book was released on 2017-12-27 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Having their say : customer and employee views on the future of the U.S. Postal Service : joint hearing before the Federal Financial Management, Government Information, Federal Services, and International Security Subcommittee of the Committee on Homeland Security and Governmental Affairs, United States Senate and the Federal Workforce, Postal Service, and the Distric
Download or read book Delivering for the future written by Great Britain: Department for Business, Innovation and Skills and published by The Stationery Office. This book was released on 2010-10-13 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper outlines the Government's proposals that aim to safeguard the universal postal service and secure sustainable futures for the Royal Mail and the Post Office. It follows on from two reports by Richard Hooper ("Modernise or decline ... ", Cm. 7529, 2008, ISBN 9780101752923 and "Saving the Royal Mail's universal postal service in the digital age", Cm. 7937, 2010, ISBN 9780101793728). The associated Postal Services Bill (Bill 78, ISBN 9780215546357) will allow private sector investment in Royal Mail to bring in commercial disciplines and the potential for new capital. The Government will sell shares in Royal Mail to achieve this investment. An employee share scheme will also be established which will hold at least 10 per cent of the equity in Royal Mail. The historic pension deficit of some £8.4 billion will be transferred to Government and a new public sector pension scheme created. The Government also makes clear that the Post Office is not for sale, but the Bill allows for the possibility of mutual ownership in the future. Finally, the regulation of the postal services sector is to be modernised. The responsibility for the mail sector will transfer from Postcomm to Ofcom, with a primary responsibility to act in a way that will secure the future of the universal postal service. Extra safeguards for the universal postal service are put in place by the Bill.
Download or read book How to save our town centres written by Dobson, Julian and published by Policy Press. This book was released on 2015-02-18 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Has the age of the internet killed our high streets? Have our town and city centres become obsolete? How to Save Our Town Centres delves below the surface of empty buildings and ‘shop local’ campaigns to focus on the real issues: how the relationship between people and places is changing; how business is done and who benefits; and how the use and ownership of land affects us all. Written in an engaging and accessible style and illustrated with numerous original interviews, the book sets out a comprehensive and coherent agenda for long-term, citizen-led change. It will be a valuable resource for policymakers and researchers in planning, architecture and the built environment, economic development and community participation.
