Download or read book Planning and Measurement in Your Organization of the Future written by D. Scott Sink and published by Inst of Industrial Engineers. This book was released on 1989-01-01 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Performance Measurement with the Balanced Scorecard written by Stefano Biazzo and published by Springer Science & Business Media. This book was released on 2012-01-05 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.

Download or read book Actionable Performance Measurement written by Marvin T. Howell and published by Quality Press. This book was released on 2005-06-30 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measurement is absolutely essential for any organization or company, functional area, department, business unit, project, or individual. Companies must know how their processes are performing, how well they are meeting customers’ needs, how targeted improvements are being achieved, and how management is doing. Accurate performance measures tell companies where they are, and to take action if they are not on track or if performance does not meet expectations.Actionable Performance Measurement presents many different methods to help readers develop metrics and performance measures. To aid in corporate measures development and strategic, tactical and/or business planning, a quick and effective method of identifying specific key results areas is outlined and explained. Both customer and employee focuses are presented: how to measure each, and how to develop good surveys. In addition, Howell explains several methods for setting realistic-but-stretch targets, as well as a technique for measuring “apples and oranges.”Readers will be able to measure employee and customer satisfaction, and be prepared to capably lead or be a member of a corporate or business unit measurement team to assess existing performance indicators effectiveness.Included is a student workbook to be used as a teaching tool in conjunction with the books.

Download or read book Handbook of Measurement in Science and Engineering Volume 1 written by Myer Kutz and published by John Wiley & Sons. This book was released on 2015-12-01 with total page 1037 pages. Available in PDF, EPUB and Kindle. Book excerpt: A multidisciplinary reference of engineering measurement tools, techniques, and applications Volume 1 "When you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot measure it, when you cannot express it in numbers, your knowledge is of a meager and unsatisfactory kind; it may be the beginning of knowledge, but you have scarcely in your thoughts advanced to the stage of science." Lord Kelvin Measurement falls at the heart of any engineering discipline and job function. Whether engineers are attempting to state requirements quantitatively and demonstrate compliance; to track progress and predict results; or to analyze costs and benefits, they must use the right tools and techniques to produce meaningful, useful data. The Handbook of Measurement in Science and Engineering is the most comprehensive, up-to-date reference set on engineering measurements beyond anything on the market today. Encyclopedic in scope, Volume 1 spans several disciplines Civil and Environmental Engineering, Mechanical and Biomedical Engineering, and Industrial Engineering and covers: New Measurement Techniques in Structural Health Monitoring Traffic Congestion Management Measurements in Environmental Engineering Dimensions, Surfaces, and Their Measurement Luminescent Method for Pressure Measurement Vibration Measurement Temperature Measurement Force Measurement Heat Transfer Measurements for Non-Boiling Two-Phase Flow Solar Energy Measurements Human Movement Measurements Physiological Flow Measurements GIS and Computer Mapping Seismic Testing of Highway Bridges Hydrology Measurements Mobile Source Emissions Testing Mass Properties Measurement Resistive Strain Measurement Devices Acoustics Measurements Pressure and Velocity Measurements Heat Flux Measurement Wind Energy Measurements Flow Measurement Statistical Quality Control Industrial Energy Efficiency Industrial Waste Auditing Vital for engineers, scientists, and technical managers in industry and government, Handbook of Measurement in Science and Engineering will also prove ideal for members of major engineering associations and academics and researchers at universities and laboratories.

Download or read book Lead from the Future written by Mark W. Johnson and published by Harvard Business Press. This book was released on 2020-04-14 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gold Medal Winner for Best Leadership Book in the 2021 Axiom Business Book Awards Named one of the "Top Ten Technology Books Of 2020" — Forbes Named one of the "10 Best New Business Books of 2020" by Inc. magazine "Johnson and Suskewicz have raised a battle cry for the kind of leadership we need in these uncertain times." -- Sandi Peterson, Member, Board of Directors, Microsoft We all know a visionary leader when we see one. They're bold and prophetic and at the same time pragmatic. They don't just promote change--they drive it, while inspiring and mobilizing others to do the same. Visionaries like Steve Jobs and Jeff Bezos possess a host of innate qualities that make them extraordinary, but what truly sets them apart is their ability to turn vision into action. In Lead from the Future, Innosight's Mark W. Johnson and Josh Suskewicz introduce a new way of thinking and managing, called "future-back," that enables any manager to become a practical visionary. Addressing the many barriers to change that exist in established organizations, they present a systematic approach to overcoming them that includes: The principles and mind-set that allow leadership teams to look beyond typical short-term planning horizons A method for turning emerging challenges into the growth opportunities that can define an organization's future A step-by-step approach for translating a vision into a strategic plan that teams can align around and commit to Ways to ensure that visionary thinking becomes a repeatable organizational capability As practical as it is inspiring, Lead from the Future is the guide you and your team need to develop a vision and translate it into transformative growth.

Download or read book Transforming Performance Measurement written by Dean Spitzer and published by AMACOM. This book was released on 2007-02-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system. So you'd better make sure you're doing it right. All too often, performance measurement creates dysfunction, whether among individuals, teams, or across entire divisions and companies. Most traditional measurement systems actually encourage unhealthy competition for personal gain, creating internal conflict and breeding distrust of performance measurement. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. His ""socialization of measurement"" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. For example, you need technology to manage the flood of data, but you must make sure that it supports the people who will be making decisions and taking action crucial to your organization's success. This book shows you how to design that technical-social balance into your measurement system. While it is urgent to start taking action now, transforming your organization's performance measurement system will take time. Transforming Performance Measurement gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. In the end, you get what you measure. If you measure the wrong things, you will take your company farther and farther away from its mission and strategic goals. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.

Download or read book Performance Measurement written by Luca Quagini and published by Springer Science & Business Media. This book was released on 2010-08-24 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Intelligence (BI) and Performance Management (PM) – the development and delivery of business insight for users and the management of execution based on that insight – are two solution-types that promise to bring great value to enterprises. Yet most organizations haven’t yet realized the elusive bene?ts of these two important disciplines. The reasons for this are manifold. However, the primary causes are the culture of the organization and it leadership. This is a topic, which I’ve addressed at length in my latest book: Pro?les in Performance – Business Intelligence Journeys and the Roadmap for Change. The culture and leadership of the organization determines the importance and strategic intent surrounding the use of BI and PM. Sadly, most organizations lack the motivation to embrace transparency and accountability – or to align with the strategy of the organization – enabling execution and coordination in unison with the mission. However, once an organization and its leadership are ready to take a step towards real change – creating an environment of openness, sharing and alignment – with BI and PM as its centerpiece – the next question then becomes one of “how and where to begin”? Even with great strategic intent, missteps in the development and deployment of BI and PM and can cause disillusionment and disappointment – lending support to the naysayers of the organization – and leading to failure and abandonment of these critical programs.

Download or read book High Performing Self Managed Work Teams written by Dale E. Yeatts and published by SAGE Publications. This book was released on 1997-11-26 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the mid-1970s, pressure from international competition has forced U.S. businesses to look for better ways to achieve and maintain a competitive position. At the same time, public organizations have been asked to produce their services with fewer dollars. The result of these trends has been a growing urgency among public and private organizations to find new ways of reducing their expenses while maintaining or increasing productivity and quality. One popular tool is the self-managed work team (SMWT). How is it different than a work group or short-term team? Which problems compel an organization to create an SMWT? What factors explain successful SMWTs? What must the organization do to develop high-performance, cost-effective teams? In High-Performing Self-Managed Work Teams, Dale E. Yeatts and Cloyd Hyten, Principle Investigators for the three-year National Science Foundation study of the performance of SMWTs, answer these questions and thoroughly examine the most widely accepted theories that attempt to explain SMWT performance. They introduce a synthesis of these theories based on 10 case studies from three different settings: manufacturing, public service, and health care. In an accessible style, the authors lead students and professionals to better understand the theory behind SMWTs as well as the practical aspects of when to use SMWTs to find solutions and how to develop achieving teams. This book appeals to practitioners and scholars in management, human resources, organization studies, industrial psychology, public administration, organizational communication, marketing, sociology, public health, and nursing.

Download or read book Innovative Solutions for Implementing Global Supply Chains in Emerging Markets written by Dwivedi, Ashish and published by IGI Global. This book was released on 2016-01-28 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advancements in the field of information technology have transformed the way businesses interact with each other and their customers. Businesses now require customized products and services to reflect their constantly changing environment, yet this results in cutting-edge products with relatively short lifecycles. Innovative Solutions for Implementing Global Supply Chains in Emerging Markets addresses the roles of knowledge management and information technology within emerging markets. This forward-thinking title explores the current trends in supply chain management, knowledge acquisition and transfer mechanisms among supply chain partners, and knowledge management paradigms. This book is an invaluable resource for researchers, business professionals and students, business analysts, and marketing professionals.

Download or read book Enterprise Modeling written by Asbjørn Rolstadås and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enterprise Modeling: Improving Global Industrial Competitiveness gives an overview of the current state-of-the-art in enterprise modeling and its application. Enterprise modeling is both a concept and a tool that is highly developed at the research level, but which still promises many new industrial applications. Enterprise models constitute a theoretical basis for the information system in an enterprise and are regarded by many as a substantial opportunity to improve global industrial competitiveness. Enterprise Modeling: Improving Global Industrial Competitiveness gives the reader an understanding of enterprise modeling as a concept and provides examples of its application by describing some of the currently available tools. It is organized in five parts: overview and international trends, the basis of enterprise modeling, application areas, implementation, and industrial experience with enterprise modeling. Enterprise Modeling: Improving Global Industrial Competitiveness is useful to developers of business information systems, users of technical information systems, engineers within operations management, and engineers and economists dealing with performance assessment and improvement. Enterprise Modeling: Improving Global Industrial Competitiveness is suitable as a secondary text for a graduate level course, and as a reference for researchers and practitioners in industry.

Download or read book The Story of Industrial Engineering written by Adedeji B. Badiru and published by CRC Press. This book was released on 2018-11-09 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Industrial engineering is the profession dedicated to making collective systems function better with less waste, better quality, and fewer resources, to serve the needs of society more efficiently and more effectively. This book uses a story-telling approach to advocate and elaborate the fundamental principles of industrial engineering in a simple, interesting, and engaging format. It will stimulate interest in industrial engineering by exploring how the tools and techniques of the discipline can be relevant to a broad spectrum of applications in business, industry, engineering, education, government, and the military. Features Covers the origin of industrial engineering Discusses the early pioneers and profiles the evolution of the profession Presents offshoot branches of industrial engineering Illustrates specific areas of performance measurement and human factors Links industrial engineering to the emergence of digital engineering Uses the author’s personal experience to illustrate his advocacy and interest in the profession

Download or read book The Organizational Master Plan Handbook written by H. James Harrington and published by CRC Press. This book was released on 2012-02-24 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: For visionary leaders, an Organizational Master Plan and associated technologies have become essential components of strategic decision making. Written for leaders, planners, consultants, and change agents, The Organizational Master Plan Handbook: A Catalyst for Performance Planning and Results explains how to merge the four planning activities that compose the Organizational Master Plan to manage, improve, and maximize organizational efficiency and effectiveness. Written by recognized leaders in applying Performance Improvement methodologies to business processes and entire organizations, this book defines the makeup and highlights the differences in the operating plan, strategic business plan, strategic improvement plan, and the organization’s business plan. It defines each and explains how to link them to reduce costs and cycle times. Describing how to use controllable factors as the foundation for constructing your Organizational Master Plan, it demonstrates how the plan fits into organizational alignment activities. Examines all the plans that should go on within an organization and details the purpose of each Unveils a novel approach for preparing a Strategic Improvement Plan Lays out a well-defined roadmap of the Organizational Master Plan process Explaining how to make the strategic planning process a part of performance plans for individuals within your organization, the text incorporates sufficient flexibility so you can adapt and revise the plans discussed according to changing business needs and marketplace opportunities. It explains how to develop a set of vision statements to define how your organization will function five years in the future as well as how to develop the strategies needed to make the required transformation a success. Praise for the Book: Harrington and Voehl present the most comprehensive and effective approach to optimizing an organization’s performance developed to date. —Tang Xiaofen, President of the Shanghai Association for Quality & President of the Shanghai Academy of Quality Management Compulsory reading for all leaders to maximize efficiency and effectiveness while navigating business in this risky global economy. —Acn. Shan Ruprai President APQO, National Chairman Australian Organisation for Quality, and Chairman AIBI Australia A Note from the Authors: Organizational Master Plans are tangible and often visible statements of where the organization is now, what it should be in the future and what is required to get there. While processes for developing them vary, master plans are most successful when they represent a vision that brings together the concerns of different interest groups, and their recommendations create a ground swell of business community and political support. Good Organizational Master Plans are flexible, and have involved the business leaders and other stakeholders from the outset, giving the plan a legitimate base, and a better chance to come to fruition. While circumstances vary from place to place, the decision to develop a master plan is often determined by the need to understand the current conditions of the marketplace, to generate and build stakeholder interest and participation, to create a new and common vision for the future, and/or to develop a clear and solid set of recommendations and implementation strategy. Susan Rademacher, executive director of the Louisville Olmsted Parks Conservancy, had this to say about the process of developing Louisville’s Organizational Master Plan: . . .When we got started with our master plan, there were a few important things that we focused on. One was that we started with a belief in the native intelligence of this community, from 1888 forward. And we invited the public to really dream about what these parks could be, what they remembered the parks as, and we tried to change expectations in that way. Typically in the past, ...the little changes that come about in parks are politically motivated to get a big bang in the short term for the next election. And ... our parks were suffering from that. So when we invited the community to dream large, we changed the expectations and also changed the expectations of what the public sector was looking to do.

Download or read book Measuring Performance and Benchmarking Project Management at the Department of Energy written by National Research Council and published by National Academies Press. This book was released on 2005-08-01 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.

Download or read book Process Management in Design and Construction written by Rachel Cooper and published by John Wiley & Sons. This book was released on 2008-04-15 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: To deliver a construction project on time, at cost and of appropriate quality, it is critical to manage the design and construction process effectively... This book provides a comprehensive introduction to the field of process management in design and construction in order to meet the business needs of the construction industry as they change in today’s highly competitive global environment. It identifies the current state of the industry in the process management field, describing trends and developments (including information technology), and demonstrates these through case study evidence. Practical guidance is offered by identifying potential pitfalls, illustrating best practise drawn from construction and appropriate manufacturing applications. The overall approach is a holistic one, based on practical experience gained throughout the past decade both in the academic and industrial environments, including leading a number of research projects on process and IT related topics in construction and manufacturing industries. Process Management in Design and Construction will provide students on construction and project management related courses with a description of the state of process management in design and construction - including current process models – as well as a future vision based on up-to-date research findings and good practice in the construction industry. The book also offers practical guidance to industrial and consultancy organisations on undertaking and implementing process management projects - including re-engineering their customer delivery processes through effective project

Download or read book The Future of Leadership Development written by Susan E. Murphy and published by Psychology Press. This book was released on 2003 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 2003. Routledge is an imprint of Taylor & Francis, an informa company.

Download or read book Strategy and Performance written by Andy Neely and published by Cambridge University Press. This book was released on 2002-06-13 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide for managers and manufacturing consultants to developing and implementing performance measurement systems.

Download or read book Performance Metrics for the Global Nuclear Detection Architecture written by National Research Council and published by National Academies Press. This book was released on 2013-12-12 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Global Nuclear Detection Architecture (GNDA) is described as a worldwide network of sensors, telecommunications, and personnel, with the supporting information exchanges, programs, and protocols that serve to detect, analyze, and report on nuclear and radiological materials that are out of regulatory control. The Domestic Nuclear Detection Office (DNDO), an office within the Department of Homeland Security (DHS), coordinates the development of the GNDA with its federal partners. Performance Metrics for the Global Nuclear Detection Architecture considers how to develop performance measures and quantitative metrics that can be used to evaluate the overall effectiveness and report on progress toward meeting the goals of the GNDA. According to this report, two critical components are needed to evaluate the effectiveness of the GNDA: a new strategic plan with outcome-based metrics and an analysis framework to enable assessment of outcome-based metrics. The GNDA is a complex system of systems meant to deter and detect attempts to unlawfully transport radiological or nuclear material. The recommendations of Performance Metrics for the Performance Metrics for the Global Nuclear Detection Architecture may be used to improve the GNDA strategic plan and the reporting of progress toward meeting its goals during subsequent review cycles.