Download or read book Pharmacy level Quality Measures and the Consumer written by Shahpurwala and published by . This book was released on 2011 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Objectives. To determine the perceptions of consumers toward community pharmacy quality measures and compare their perceptions regarding their pharmacy's overall quality before and after exposure to these measures. To explore the use of evaluative criteria applied by consumers to determine their preference for information related to these measures. Methods. Focus groups were used to refine attributes and levels used in the quantitative phase of the study. An Internet-based survey was administered to a national, online, consumer panel of community pharmacy patrons using maintenance medications. Descriptive statistics, MANOVA and t-tests were used to determine and compare perceptions related to the community pharmacy quality measures. Conjoint analysis was used to evaluate the relative importance of consumer preferences for the four selected attributes. Results. Consumers attributed a higher level of importance to items related to the pharmacy's operations and outcomes as compared to those related to its environment. Consumer perceptions regarding their pharmacy's overall quality were not found to be statistically significantly different from one another before and after exposure to the aforementioned items. 'Measure-type ' was the most important followed by ' Source ', 'Star ratings ', and 'Accreditation ' was the least important attribute measured. Just over half (52.2%) of the respondents indicated they were likely to use report cards and would recommend their use to family and friends. Of these respondents who were likely to use, 69.5% reported they would switch to a pharmacy that matched their definition of 'ideal' based on report card information. Conclusions. Respondents perceived their current pharmacy to provide quality care, which suggests that they are satisfied with the level of care they are receiving from their pharmacy. 'Measure type ' being rated as the most 'important' of the four attributes included in the conjoint analysis was not totally unexpected, since it conveys the characteristics of the pharmacy and thus, based on pharmacy patronage literature would be the most salient when making patronage decisions. Attitudes toward report cards were generally favorable, and it is possible that once report cards become a reality and are endorsed widely, consumers will use the data to inform their community pharmacy patronage decisions.
Download or read book Quality and Safety in Pharmacy Practice written by Terri L. Warholak and published by McGraw Hill Professional. This book was released on 2010-05-01 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain a complete understanding of the principles of quality improvement and their application to present and future pharmacy practice "This book is a great resource for pharmacists and pharmacy students who want to learn about safety and quality in pharmacy practice."--Laura Cranston, RPh, Executive Director, The Pharmacy Quality Alliance Quality and Safety in Pharmacy Practice details the principles, approaches, strategies, and actions necessary to improve the overall safety and effectiveness of pharmacy services. Although one of the book’s primary goals is to enhance the quality of future health care, you will find guidelines that can be implemented immediately to improve today’s pharmacy practice. This comprehensive text offers a complete overview of quality in general, the reasons for improving practice, and actual day-to-day changes and approaches that will positively impact the patient. Quality and Safety in Pharmacy Practice is divided into five parts, covering: The current and future landscape of health care quality and the business case for quality improvement and value-driven health care Quality improvement concepts and tools, including statistical process control Quality and safety measurement, including mechanisms for gathering consumer feedback Incentives and other drivers of quality improvement Application of the principles of quality improvement to pharmacy practice -- complete with case examples
Download or read book Measuring the Quality of Health Care written by The National Roundtable on Health Care Quality and published by National Academies Press. This book was released on 1999-02-23 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt: The National Roundtable on Health Care Quality was established in 1995 by the Institute of Medicine. The Roundtable consists of experts formally appointed through procedures of the National Research Council (NRC) who represent both public and private-sector perspectives and appropriate areas of substantive expertise (not organizations). From the public sector, heads of appropriate Federal agencies serve. It offers a unique, nonadversarial environment to explore ongoing rapid changes in the medical marketplace and the implications of these changes for the quality of health and health care in this nation. The Roundtable has a liaison panel focused on quality of care in managed care organizations. The Roundtable convenes nationally prominent representatives of the private and public sector (regional, state and federal), academia, patients, and the health media to analyze unfolding issues concerning quality, to hold workshops and commission papers on significant topics, and when appropriate, to produce periodic statements for the nation on quality of care matters. By providing a structured opportunity for regular communication and interaction, the Roundtable fosters candid discussion among individuals who represent various sides of a given issue.
Download or read book The Impact of Objective Quality Ratings on Patient Selection of Community Pharmacies written by Julie Ann Patterson and published by . This book was released on 2017 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Background: Pharmacy-related performance measures have gained significant attention in the transition to value-based healthcare. Pharmacy-level quality measures, including those developed by the Pharmacy Quality Alliance, are not yet publicly accessible. However, the publication of report cards for individual pharmacies has been discussed as a way to help direct patients towards high-quality pharmacies. This study aimed to measure the relative strength of patient preferences for community pharmacy attributes, including pharmacy quality. Additionally, this study aimed to identify and describe community pharmacy market segments based on patient preferences for pharmacy attributes. Methods: This study elicited patient preferences for community pharmacy attributes using a discrete choice experiment (DCE) among a sample of 773 adults aged 18 years and older. Six attributes were selected based on published literature, expert opinion, and pilot testing feedback. The attributes included hours of operation, staff friendliness/courtesy, pharmacist communication, pharmacist willingness to establish a personal relationship, overall quality, and a drug-drug interaction specific quality metric. Participants responded to a block of ten random choice tasks assigned by Sawtooth v9.2 and two fixed tasks, including a dominant and a hold-out scenario. The data were analyzed using conditional logit and latent class regression models, and Hierarchical Bayes estimates of individual-level utilities were used to compare preferences across demographic subgroups. Results: Among the 773 respondents who began the survey, 741 (95.9%) completed the DCE and demographic questionnaire. Overall, study participants expressed the strongest preferences for quality-related pharmacy attributes. The attribute importance values (AIVs) were highest for the specific, drug-drug interaction (DDI) quality measure, presented as, "The pharmacy ensured there were no patients who were dispensed two medications that can cause harm when taken together," (40.3%) and the overall pharmacy quality measure (31.3%). The utility values for 5-star DDI and overall quality ratings were higher among women (83.0 and 103.8, respectively) than men (76.2 and 94.5, respectively), and patients with inadequate health literacy ascribed higher utility to pharmacist efforts to get to know their patients (26.0) than their higher literacy counterparts (16.3). The best model from the latent class analysis contained three classes, coined the Quality Class (67.6% of participants), the Relationship Class (28.3%), and the Convenience Class (4.2%). Conclusions: The participants in this discrete choice experiment exhibited strong preferences for pharmacies with higher quality ratings. This finding may reflect patient expectations of community pharmacists, namely that pharmacists ensure that patients are not harmed by the medications filled at their pharmacies. Latent class analysis revealed underlying heterogeneity in patient preferences for community pharmacy attributes.
Download or read book Quality and Safety in Pharmacy Practice written by Terri L. Warholak and published by Mcgraw-hill. This book was released on 2010-06-10 with total page 525 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain a complete understanding of the principles of quality improvement and their application to present and future pharmacy practice "This is a nice introduction to the concepts of continuous quality improvement. It is a comfortable read and is written at an elementary level in comparison to other textbooks in the pharmacy curriculum. This may be necessary, since the authors rightly conclude there is a lack of discussion of quality improvement in the pharmacy curriculum. 3 Stars."--Doody's Review Service "This book is a great resource for pharmacists and pharmacy students who want to learn about safety and quality in pharmacy practice."--Laura Cranston, RPh, Executive Director, The Pharmacy Quality Alliance Quality and Safety in Pharmacy Practice details the principles, approaches, strategies, and actions necessary to improve the overall safety and effectiveness of pharmacy services. Although one of the book’s primary goals is to enhance the quality of future health care, you will find guidelines that can be implemented immediately to improve today’s pharmacy practice. This comprehensive text offers a complete overview of quality in general, the reasons for improving practice, and actual day-to-day changes and approaches that will positively impact the patient. Quality and Safety in Pharmacy Practice is divided into five parts, covering: The current and future landscape of health care quality and the business case for quality improvement and value-driven health care Quality improvement concepts and tools, including statistical process control Quality and safety measurement, including mechanisms for gathering consumer feedback Incentives and other drivers of quality improvement Application of the principles of quality improvement to pharmacy practice -- complete with case examples
Download or read book Introduction to Health Care Delivery written by Robert L. McCarthy and published by Jones & Bartlett Publishers. This book was released on 2012 with total page 644 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Health Care Delivery:A Primer for Pharmacists, Fifth Edition provides students with a current and comprehensive overview of the U.S. health care delivery system from the perspective of the pharmacy profession. Each thoroughly updated chapter of this best-selling text includes real-world case studies, learning objectives, chapter review questions, questions for further discussion, and updated key topics and terms. New and expanded topics include public health, pharmacoepidemiology, cultural competence, and leadership. Patient-Provider dialogues are also included to help students apply key concepts. Instructor Resources include a Transition Guide, PowerPoint Presentations, and an Instructor's Manual.Key Features* Case Scenario per Chapter* Learning Objectives* Chapter Review Questions* Doctor/Patient Scripts* Questions for Further Discussion* ReferencesEach new textbook includes an online code to access the Student Resources available on the Companion Website. Online access may also be purchased separately.*Please note: Electronic/eBook formats do not include access to the Companion Website.
Download or read book Patient Safety and Quality written by Ronda Hughes and published by Department of Health and Human Services. This book was released on 2008 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/
Download or read book Open Government Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2019-09-06 with total page 2625 pages. Available in PDF, EPUB and Kindle. Book excerpt: Open government initiatives have become a defining goal for public administrators around the world. As technology and social media tools become more integrated into society, they provide important frameworks for online government and community collaboration. However, progress is still necessary to create a method of evaluation for online governing systems for effective political management worldwide. Open Government: Concepts, Methodologies, Tools, and Applications is a vital reference source that explores the use of open government initiatives and systems in the executive, legislative, and judiciary sectors. It also examines the use of technology in creating a more affordable, participatory, and transparent public-sector management models for greater citizen and community involvement in public affairs. Highlighting a range of topics such as data transparency, collaborative governance, and bureaucratic secrecy, this multi-volume book is ideally designed for government officials, leaders, practitioners, policymakers, researchers, and academicians seeking current research on open government initiatives.
Download or read book Introduction to Hospital and Health System Pharmacy Practice written by David A. Holdford and published by ASHP. This book was released on 2010-07-20 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by leaders and experts in hospital and health-system practices and published by ASHP, the voice of the health-system pharmacy profession, Introduction to Hospital and Health-System Pharmacy Practice is required reading for students and practitioners alike. It’s a comprehensive manual for institutional pharmacy: legal and regulatory issues, medication safety, informatics, and more. Straightforward definitions and clear explanations provide a basic foundation for on-the-job training in hospitals and health-systems. It’s the only introductory textbook available in institutional pharmacy practice.This practical guide offers a highly readable introduction to key areas of pharmacy practice, including: Managing medication use Managing medication distribution Using technology in health systems Budgeting & finance responsibilities Administering and prepping sterile products Managing people Training options for careers Each chapter presents learning objectives and answers the “so what?” so common among student questions. Chapter reviews, discussion guidelines, key word definitions and interactive exercises augment the learning process.Written by hospital pharmacists for future hospital pharmacists, it’s everything important you need to know from the name you trust.For additional product resources about this publication, visit www.ashp.org/pharmacypractice
Download or read book Consumer Survey Information in a Reforming Health Care System written by James R. Knickman and published by DIANE Publishing. This book was released on 1999-02 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Crossing the Quality Chasm written by Institute of Medicine and published by National Academies Press. This book was released on 2001-07-19 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.
Download or read book Health Care Utilization as a Proxy in Disability Determination written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2018-04-02 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Social Security Administration (SSA) administers two programs that provide benefits based on disability: the Social Security Disability Insurance (SSDI) program and the Supplemental Security Income (SSI) program. This report analyzes health care utilizations as they relate to impairment severity and SSA's definition of disability. Health Care Utilization as a Proxy in Disability Determination identifies types of utilizations that might be good proxies for "listing-level" severity; that is, what represents an impairment, or combination of impairments, that are severe enough to prevent a person from doing any gainful activity, regardless of age, education, or work experience.
Download or read book Consumer Survey Information in a Reforming Health Care System written by and published by . This book was released on 1995 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Health System Efficiency written by Jonathan Cylus and published by Health Policy. This book was released on 2016-12-15 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book the authors explore the state of the art on efficiency measurement in health systems and international experts offer insights into the pitfalls and potential associated with various measurement techniques. The authors show that: - The core idea of efficiency is easy to understand in principle - maximizing valued outputs relative to inputs, but is often difficult to make operational in real-life situations - There have been numerous advances in data collection and availability, as well as innovative methodological approaches that give valuable insights into how efficiently health care is delivered - Our simple analytical framework can facilitate the development and interpretation of efficiency indicators.
Download or read book Preventing Medication Errors written by Institute of Medicine and published by National Academies Press. This book was released on 2006-12-11 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1996 the Institute of Medicine launched the Quality Chasm Series, a series of reports focused on assessing and improving the nation's quality of health care. Preventing Medication Errors is the newest volume in the series. Responding to the key messages in earlier volumes of the seriesâ€"To Err Is Human (2000), Crossing the Quality Chasm (2001), and Patient Safety (2004)â€"this book sets forth an agenda for improving the safety of medication use. It begins by providing an overview of the system for drug development, regulation, distribution, and use. Preventing Medication Errors also examines the peer-reviewed literature on the incidence and the cost of medication errors and the effectiveness of error prevention strategies. Presenting data that will foster the reduction of medication errors, the book provides action agendas detailing the measures needed to improve the safety of medication use in both the short- and long-term. Patients, primary health care providers, health care organizations, purchasers of group health care, legislators, and those affiliated with providing medications and medication- related products and services will benefit from this guide to reducing medication errors.
Download or read book Best Practices for Hospital and Health System Pharmacy 2013 2014 written by American Society of Health-System Pharmacists and published by ASHP. This book was released on 2013-10-01 with total page 1383 pages. Available in PDF, EPUB and Kindle. Book excerpt: ASHP position statements and more than 70 guidance documents of varying scope provide ongoing advice to managers and practitioners to help improve the medication-use process, patient care and safety, and patient outcomes and quality of life. New or revised material in this edition includes: Clinical Practice Guidelines for Antimicrobial Prophylaxis in Surgery Clinical Practice Guidelines for the Management of Pain, Agitation, and Delirium in Adult Patients in the Intensive Care Unit ASHP Therapeutic Position Statement on the Role of Pharmacotherapy in Preventing Venous Thromboembolism in Hospitalized ASHP Guidelines on Compounding Sterile Preparations ASHP Guidelines on Home Infusion Pharmacy Services ASHP Statement on the Pharmacy Technician’s Role in Pharmacy Informatics ASHP Statement on the Pharmacist’s Role in Substance Abuse Prevention, Education, and Assistance.
Download or read book Pharmaceutical Public Policy written by Thomas R. Fulda and published by CRC Press. This book was released on 2016-04-14 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the most common health-care intervention, prescription drug use shares the most important characteristics of the health-care system in the United States. When everything works well, it makes possible breathtakingly successful applications of science to the prevention and cure of human suffering. But everything doesn‘t always work well. Pharmaceu
