Download or read book Pfeiffer s Classic Activities for Managing Conflict at Work Tabs written by Lynn Gordon and published by . This book was released on 2003-01-23 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Pfeiffer s Classic Activities for Managing Conflict at Work written by Jack Gordon and published by . This book was released on 2003-01-01 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Pfeiffer s Classic Activities for Managing Conflict at Work written by Jack Gordon and published by . This book was released on 2003 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Pfeiffer s Classic Activities for Improving Interpersonal Communication written by Jack Gordon and published by Pfeiffer. This book was released on 2003-12-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pfeiffers Classic Activities for Interpersonal Communication is a comprehensive resource filled with ready-made learning activities that you can immediately put to use in your ongoing effort to maintain and improve workplace communication. This important collection of timeless activities brings together classic resources drawn from more than thirty years of the Pfeiffer Annuals. Editor Jack Gordon, former chief editor of Training Magazine, has selected experiential learning activities, instruments, and discussion resources that both new and seasoned trainers can rely on to enhance training events on communication, customer service, sales, teamwork, or management development. Pfeiffer's Classic Activities for Interpersonal Communication includes Tools and information about how personality types and cultural or gender differences influence communication Experiential learning activities that build awareness of nonverbal communication Activities designed to encourage trust and openness in work groups Data about the emotional factors that interfere with clear speaking and effective listening Tips for giving performance feedback to subordinates Explanations of why trust and openness are preconditions for effective communication Advice for using personality typologies in communication-skills training
Download or read book Pfeiffer s Classic Activities for Managing Conflic T at Work Binder written by Gordon and published by . This book was released on 2003-01-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Cornerstones A Measure of Trust in Work Relationships written by Jack Gordon and published by Pfeiffer. This book was released on 2004-04-01 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trust between co-workers has been demonstrated to be a key component of effective management, organizational commitment, and job satisfactions. This trust survey can be use to assess the level of trust between individuals in organizational life and in work relationships. It measures three dimensions of trust: competence (the person?s perceived ability to do the work), credibility (the person?s valuing of the respondent?s needs and concerns), and care (the other person?s valuing of the respondents needs and concerns). Respondents answer fifteen questions regarding their level of trust for an identified colleague. Composite scores are obtained on the three dimensions. Instructions are included for using this instrument as a basis for personal feedback and action planning. Contributed by Amy M. Birtel, Valerie C. Nellen, and Susan B. Wilkes. Important Information to Review Before Making This Download Purchase Before purchasing a Pfeiffer Download, you will need Adobe® Acrobat® Reader® Software. If you do not already have it installed on your computer, you may download this free software from the Adobe Web site at Adobe.com. All Pfeiffer Downloads that you purchase from this site will come with specific restrictions that allow Pfeiffer to protect the copyrights of its products. Just before completing your purchase, you will be prompted to accept our License Agreement. If you do not accept the parameters of this agreement, your credit card will not be charged and your order will be cancelled.
Download or read book Pfeiffer s Classic Activities Set Teams and Conflict written by Jossey-Bass Pfeiffer and published by Pfeiffer. This book was released on 2003-02-12 with total page 848 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Essential Guide to Workplace Mediation Conflict Resolution written by Nora Doherty and published by Kogan Page Publishers. This book was released on 2008 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying complaints. There is a direct ratio between the quality of relationships across the workplace and long-term effectiveness and success. Mediation addresses complex relationship difficulties head-on so that working relationships can be restored. Fostering a philosophy of mediation as a culture and a "co-entrepreneurial" business model, Doherty and Guyler consider what mediation is, why it is necessary and how it works, including the main principles of operation and the 6-step structure of a mediation meeting. They analyze the reasons for conflict and suggest useful everyday communication skills to help defuse anger or aggression. Real case studies look at specific complaints of bullying, of sexual harassment and of racism, generational conflicts within family businesses and boardroom conflicts between chairmen and CEOs.
Download or read book Personal Conflict Management written by Suzanne Mccorkle and published by Routledge. This book was released on 2015-08-27 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Personal Conflict Management utilizes a modernized theory/skill approach to interpersonal conflict, placing equal emphasis on the theoretical and practical. Supporting the notion that there is not one correct approach to conflict management, and utilizing the authors’ shared experiences as mediators and organizational facilitators, this text demonstrates the value of collaborative models for resolving conflict and the necessity and benefits in understanding competitive approaches. Through the inclusion of both competitive and cooperative theories, the authors present contrasting perspectives of conflict management. Beginning with an introduction to conflict, the text examines the major approaches and theories of conflict management. Following a discussion of the causes and variables which exist within conflicts, the skills necessary for conflict management are analyzed, including listening, the ability to seek information, the importance of understanding personality types and behavior patters, negotiation, and conflict assessment. The final two sections of the text take the reader beyond the basics, exploring the difficulties encountered in conflict management, the aftermath to a conflict, and conflicts in context, applying the theoretical concepts to everyday situations. Written in an academic yet reader-friendly style, this textbook is enjoyable and thought-provoking for both students and instructors. Case studies, examples, essay suggestions, discussion questions, etc support an interactive environment that optimizes learning opportunities. Instructors will find these features useful in the development of classroom discussions and assignments, while students will benefit from the opportunity to examine their own conflict behavior and enhance their skills in conflict management.
Download or read book Personal Conflict Management written by Amy Janan Johnson and published by Taylor & Francis. This book was released on 2024-07-03 with total page 540 pages. Available in PDF, EPUB and Kindle. Book excerpt: This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges. Providing an understanding of the common causes of conflict, this edition continues its discussions of causes of conflict, what affects how conflict occurs and unfolds, and strategies to manage conflict. Separate chapters are dedicated to examining conflict in common, everyday contexts such as families, friendships, the workplace, or on social media. This edition also features updated information and examples, further connections between conflict and communication, a revised chapter on conflict in close relationships, as well as a new chapter on intercultural conflict. The book is ideal for introductory conflict and communication courses at the undergraduate or graduate level. An instructor manual, significantly updated as well, is also available online, including summaries of the chapters, activities, a test bank, and sample syllabi and assignments. Please visit www.routledge.com/ 9781032412412
Download or read book Retreats That Work written by Merianne Liteman and published by John Wiley & Sons. This book was released on 2012-06-29 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the best-selling first edition, this greatly expanded and updated version contains forty-seven new activities, more information about how to design and lead retreats, and additional suggestions for how to recover when things go wrong. A CD-ROM allows you to print out chapters for distribution to key leaders, duplicate templates, and produce handouts for specific exercises. Whether you're planning to lead an offsite retreat for the first time or the ninety-ninth time, this easy-to-use, one-stop resource provides: Step-by-step instructions for leading a wide variety of tested exercises. Insight into establishing effective working relationships with clients. Information on what to include in your retreat designs. Suggestions for encouraging participants to speak up and play an active role. Tools for managing conflict. Guidance on making decisions during a retreat and changing course when necessary. Strategies for developing and implementing action plans. Tips for follow-up so you can keep the change train on track. Order your copy of this practical guide today!
Download or read book The Pfeiffer Book of Successful Conflict Management Tools written by Jack Gordon and published by Pfeiffer. This book was released on 2007-10-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Pfeiffer Book of Successful Managing Conflict Tools is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. These selections represent the all-time best the Pfeiffer Annuals and Handbooks have to offer on the topic. The Pfeiffer Book of Successful Managing Conflict Tools Provides articles that offer timeless advice for dealing and classifying organizational conflict Contains complete, ready-made training exercises designed to meet a variety of needs for different audiences Offers inventories that include questionnaires and instruments that help participants recognize the destructive effects of hidden agendas and how to deal with them and surveys that encourage honest talk about controversial issues in the organization
Download or read book Competency Based Performance Reviews written by Robin Kessler and published by Red Wheel/Weiser. This book was released on 2008-02-15 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managers working in today’s organizations often focus more on results than on the people who achieve those results. But regularly evaluating the performance of your employees is critical to improving the efficiency and output of your organization. Performance reviews have changed significantly in the past few years. Companies today are looking for the key characteristics, known as competencies, that help the most successful people in their field to be so successful. Managers and employees need to focus on those competencies, especially during performance review discussions. Competency-Based Performance Reviews offers you a new and more effective way to handle performance reviews and to coach your employees to emphasize the knowledge, skills, and abilities that they have and the organization needs. Most sophisticated U.S. and international employers are using competency-based systems to select, interview, and evaluate the performance of employees. Fortune 500 corporations such as American Express, Anheuser Busch, Coca-Cola, Disney, Federal Express, IBM, Johnson & Johnson, and Pfizer are all looking for specific competencies. This book will give you the guidance you need to: — Perform competency-based reviews on your employees. — Help your team get the recognition they deserve in division meetings by providing the evidence to justify higher performance rankings. — Develop your own competencies—and those of your employees. — Coach employees to recognize competency-based accomplishments and advocate for themselves throughout the year. — Write smarter, targeted competency-based accomplishment statements to use on performance review forms. By putting these competency-based performance reviews into practice, managers can strengthen their organziations, their careers, as well as the careers of their employees. Competency-Based Performance Reviews includes sample phrases to use on reviews, as well as sample accomplishment statements to guide employees to improving and writing their own.
Download or read book Pfeiffer s Classic Activities for Managing Conflic T at Work Loose Leaf Pages written by Gordon and published by . This book was released on 2003-01-01 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hardening Network Security written by John Mallery and published by McGraw Hill Professional. This book was released on 2005 with total page 628 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides insights on maintaining security of computer networks, covering such topics as identity management systems, Web services, mobile devices, data encryption, and security patching.
Download or read book Classic Inventories Questionnaires and Surveys for Training and Development written by Sonya Contreras and published by . This book was released on 2005 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Communication eBook written by Gjyn O'Toole and published by Elsevier Health Sciences. This book was released on 2016-05-13 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third edition of Communication: Core Interpersonal Skills for Health Professionals is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the title takes the reader on a journey of reflection upon personal communication styles and habits. Essential communication strategies and skills are reviewed to rebuild and enhance future practice. The fully revised third edition by Gjyn O'Toole will appeal to the health student and practitioner seeking to improve communication style and practice in an increasingly complex healthcare environment. Individual and group activities integrated throughout, designed to promote communication skill, reflection and awareness Key communication challenges addressed – conflict, cultural variations, misunderstandings, ethical issues, communicating over distances, written documentation and electronic forms of communication including social networking sites Updated online evolve resources for lecturers and students at evolve.elsevier.com Updated illustrations New chapter focusing solely on electronic communication – the advantages and disadvantages plus strategies for appropriate use of social media New chapter exploring the importance of ‘one way’ documentation, professional writing and conduct New scenarios and activities – 49 scenarios present realistic situations and individuals that health professionals encounter, encouraging the reader to actively explore circumstances and needs
