Download or read book Perfect Phrases for Motivating and Rewarding Employees Second Edition written by Harriet Diamond and published by McGraw Hill Professional. This book was released on 2010-08-06 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence! Whether you're giving a pep talk to a team or inspiring a direct report in a one-on-one meeting, you need the right words to keep your staff focused, engaged, enthusiastic, and productive. This fully revised and updated edition of Perfect Phrases for Motivating and Rewarding Employees has hundreds of ready-to-use phrases for inspiring peak performance. Learn the most effective language for: Creating a positive work environment Motivating people to achieve goals Providing performance-enhancing feedback Boosting morale in tough times Using social networking for business success

Download or read book Perfect Phrases for Building Strong Teams Hundreds of Ready to Use Phrases for Fostering Collaboration Encouraging Communication and Growing a written by Linda Eve Diamond and published by McGraw Hill Professional. This book was released on 2007-08-08 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Right Phrase for Every Situation...Every Time Whether you're a project manager, department head, or CEO, you have to choose the perfect words to inspire real teamwork. This quick-reference guide addresses all the issues you could possibly encounter working with a team-offering hundreds of ready-to-use phrases for every situation. From managing interpersonal conflicts to motivating an entire company, you'll find the exact words you need to: Get people to work with, not against each other Use positive feedback to promote and reward teamwork Inspire communication at every level of the team Build a winning team mindset that can't lose! The key to successful collaboration is right here at your fingertips-in this easy-to-use, subject-by-subject collection of empowering words and fail-proof phrases.

Download or read book Perfect Phrases for Documenting Employee Performance Problems written by Anne Bruce and published by McGraw Hill Professional. This book was released on 2005-06-08 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.

Download or read book Perfect Phrases for Customer Service Second Edition written by Robert Bacal and published by McGraw Hill Professional. This book was released on 2010-11-10 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations--and includes simple, effective techniques that can help you meet even the most demanding customer needs. Master the most effective words and phrases for: Defusing bad situations before they get worse Handling complaints patiently and professionally Satisfying customers and increasing sales Building long-term relationships with important customers

Download or read book Perfect Phrases for Setting Performance Goals written by Douglas Max and published by McGraw Hill Professional. This book was released on 2004-03-24 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Set the bar for outstanding performance A follow-up to the top-selling Perfect Phrases for Performance Reviews, this book provides managers with phrases and goals that describe expected future performance from their direct reports. A timesaving job aid for any performance review or plan, the book: Makes it easy for managers to set high performance goals for executives, management, or non-managers employees Includes many categories of goals, from revenue and productivity goals to quality and personal development goals • Facilitates the goal-setting process across the organization Includes a guide to writing a performance plan for any employee Featuring hundreds of ready-to-use performance goals, this practical job aid makes it simple for managers to set the bar for outstanding future results.

Download or read book 2600 Phrases for Effective Performance Reviews written by Paul Falcone and published by AMACOM. This book was released on 2005-06-10 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round. Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. This phrasebook puts the right words in your hands with phrases that managers, supervisors, and HR professionals can use to help them properly evaluate performance and make the whole process much smoother. In 2600 Phrases for Effective Performance Reviews, renowned career expert Paul Falcone covers the 25 most commonly-rated performance factors including: productivity, time management, teamwork, decision making, and more! Falcone also shares job-specific parameters that apply in sales, customer service, finance, and many other areas and industries. 2600 Phrases for Effective Performance Reviews is useful not just for review time but will also be instrumental in creating job descriptions and development plans as well as monitoring performance, progress, and problems year-round.

Download or read book Perfect Phrases for Meetings written by Don Debelak and published by McGraw Hill Professional. This book was released on 2008-04-06 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone wants to shine in business meetings-whether they are leading them or just participating. Perfect Phrases for Meetings provides hundreds of winning, ready-to-use phrases, arming you with the right words to say in eight crucial types of meetings. This book is a valuable tool for anyone who needs to get a message across and stand out as a leader.

Download or read book One More Time written by Frederick Herzberg and published by Harvard Business Review Press. This book was released on 2008-07-14 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine overseeing a workforce so motivated that employees relish more hours of work, shoulder more responsibility themselves; and favor challenging jobs over paychecks or bonuses. In One More Time: How Do You Motivate Employees? Frederick Herzberg shows managers how to shift from relying on extrinsic incentives to activating the real drivers of high performance: interesting, challenging work and the opportunity to continually achieve and grow into greater responsibility. The results? An ultramotivated workforce. Since 1922, Harvard Business Review has been a leading source of breakthrough management ideas-many of which still speak to and influence us today. The Harvard Business Review Classics series now offers readers the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world-and will have a direct impact on you today and for years to come.

Download or read book Drive written by Daniel H. Pink and published by Penguin. This book was released on 2011-04-05 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestseller that gives readers a paradigm-shattering new way to think about motivation from the author of When: The Scientific Secrets of Perfect Timing Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He examines the three elements of true motivation—autonomy, mastery, and purpose-and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live.

Download or read book Perfect Phrases for Executive Presentations Hundreds of Ready to Use Phrases to Use to Communicate Your Strategy and Vision When the Stakes Are High written by Alan M. Perlman and published by McGraw Hill Professional. This book was released on 2006-02-08 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Any successful leader will tell you: Giving a strong presentation is the most immediate and powerful way to set goals, form strategies, and sell your vision-to both internal and external audiences. Perfect Phrases for Executive Presentations not only tells you how to plan and deliver your address, but also provides phrases for every part of the speech or presentation. Organized by speech type and audience, you'll be walked through the beginning, middle, and end of a speech, giving you effective phrases to use. This invaluable book includes A detailed review of building an effective presentation for a wide variety of meetings and conferences Instructions and phrases for writing effective speeches for nearly 30 different groups and interests, from shareholders to commencements Techniques you can use to become a more effective speaker

Download or read book Perfect Phrases for Dealing with Difficult People Hundreds of Ready to Use Phrases for Handling Conflict Confrontations and Challenging Personalities written by Susan Benjamin and published by McGraw Hill Professional. This book was released on 2007-09-06 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Download or read book Why Motivating People Doesn t Work and What Does written by Susan Fowler and published by Berrett-Koehler Publishers. This book was released on 2017-02-27 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: A top leadership consultant says: Stop trying to motivate people! Find a powerful alternative to the carrot and stick in this science-driven guide. It's frustrating for everyone involved and it just doesn’t work. You can’t motivate people—they are already motivated, but generally in superficial and short-term ways. In this book, Susan Fowler builds upon the latest scientific research on the nature of human motivation to lay out a tested model and course of action that will help leaders guide their people toward the kind of motivation that not only increases productivity and engagement but that gives them a profound sense of purpose and fulfillment. Fowler argues that leaders still depend on traditional carrot-and-stick techniques because they haven’t understood their alternatives and don’t know what skills are necessary to apply the new science of motivation. Her Optimal Motivation process shows leaders how to move people away from dependence on external rewards and help them discover how their jobs can meet the deeper psychological needs—for autonomy, relatedness, and competence—that science tells us result in meaningful and sustainable motivation. Optimal Motivation has been proven in organizations all over the world—Fowler’s clients include Microsoft, CVS, NASA, the Catholic Leadership Institute, H&R Block, Mattel, and dozens more. Throughout this book, she illustrates how each step of the process works using real-life examples—and offers a groundbreaking answer for leaders who want to get motivation right!

Download or read book Perfect Phrases for Motivating and Rewarding Employees written by and published by . This book was released on 2015 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Complete Book of Perfect Phrases Book for Effective Managers written by Linda Eve Diamond and published by McGraw-Hill Education. This book was released on 2008-09-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The average manager doesn't have time to take classes or read lengthy volumes on managing techniques. Instead, you need to know right now what to say to coach and motivate your employees. With hundreds of ready-to-use phrases you can use in a wide variety of situations, The Complete Book of Perfect Phrases for Managers is the ultimate reference for motivating, managing, and growing employees.

Download or read book How to Motivate People written by Patrick Forsyth and published by Kogan Page Publishers. This book was released on 2006 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managers are under increasing pressure to get results and may feel they need all the help they can get. They are responsible for achieving results through other people. Employees must not only be able to do what managers want them to do, they must want to do so. Completely revised and updated, this second edition continues to illustrate how to inspire individuals or teams to develop, appraise and empower to get the very best results. "How to Motivate People" reviews the principles of motivating staff to maximise performance. It sets out guidelines on how to: reduce negative feelings; boost positive feelings; create enthusiasm and involvement; and focus effort on key issues. This comprehensive guide provides practical guidelines and suggestions for action, leaving no stone unturned in exploring how to influence and motivate people.

Download or read book McGraw Hill Education TABE Level A Verbal Workbook 2nd edition written by Phyllis Dutwin and published by McGraw Hill Professional. This book was released on 2016-03-04 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now updated! Expert verbal preparation for the TABE exam that is the first step to lifelong success Whether you're looking to quality for a government job, to launch a career with a private company, or to demonstrate your abilities for school placement, a high score on the Test of Adult Basic Education (TABE) will help you reach your goals. Written by recognized leaders in adult education, this book is designed to help you identify your goals and discover more about your unique learning preferences and study habits. You'll consider which subject-specific strategies make learning and test-taking easier for you. You'll learn basic verbal skills by using familiar, everyday items such as work documents, graphs and charts, and internet-based materials. With this step-by-step guide, you will sharpen the skills you need to succeed on the TABE--and move ahead in your career. Features Practice exercises just like the ones on the test--with complete explanations Real-life materials and examples that help you to build the skills you need Total preparation for all TABE verbal topics, including reading, language usage, and spelling Strategies that show you how to work smarter, not harder--and get the most out of your study time About the Authors Phyllis Dutwin, M.A., is president of Dutwin Associates, a company that consults with major publishers to develop books for adult students. Linda Eve Diamond comes from a corporate training background and is the author of business, education, and self-help books.

Download or read book The Progress Principle written by Teresa Amabile and published by Harvard Business Press. This book was released on 2011-07-19 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: What really sets the best managers above the rest? It’s their power to build a cadre of employees who have great inner work lives—consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine inner work life, often unwittingly. As Teresa Amabile and Steven Kramer explain in The Progress Principle, seemingly mundane workday events can make or break employees’ inner work lives. But it’s forward momentum in meaningful work—progress—that creates the best inner work lives. Through rigorous analysis of nearly 12,000 diary entries provided by 238 employees in 7 companies, the authors explain how managers can foster progress and enhance inner work life every day. The book shows how to remove obstacles to progress, including meaningless tasks and toxic relationships. It also explains how to activate two forces that enable progress: (1) catalysts—events that directly facilitate project work, such as clear goals and autonomy—and (2) nourishers—interpersonal events that uplift workers, including encouragement and demonstrations of respect and collegiality. Brimming with honest examples from the companies studied, The Progress Principle equips aspiring and seasoned leaders alike with the insights they need to maximize their people’s performance.