Download or read book PBX Systems for IP Telephony written by Allan Sulkin and published by McGraw Hill Professional. This book was released on 2001-12-22 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calling all-- * telecom managers * datacom managers with voice responsibilities * Call Center managers * VoIP implementers * network integrators * product and service developers * industry analysts "Clear and precise analysis and discussion of PBX system design and capabilities. Allan Sulkin has a unique ability to explain complex systems in easily understandable terms." -- Joe Licata, President, Siemens Enterprise Networks "A welcome addition to the bookshelf for anyone interested in the evolving IP-PBX system. Voice and data communications managers alike will greatly benefit from this text." -- Michael Thurk, Avaya, Group Vice President - Systems "Allan Sulkin's solid expertise and critical insight has been a valuable resource for the telecommunications community for over 20 years. He is uniquely qualified to articulate the very complex subject of PBX and IP telephony." -- Kanji Suzuki, former EVP of NEC America and current president and CEO of NEC Infrontia, Inc. The most efficient (and economical) ways to bring enterprise communication systems into the Digital Age are in this guide, written by the foremost analyst in the markret space. In PBX Systems for IP Telephony, Allan Sulkin--consultant and advisor to Avaya, Siemens, Cisco, NEC, Alcatel and other world-class companies--evaluates technologies, markets, and best practices for enterprise voice systems, messaging, and customer contact centers. The heart and brains of your communications network, the PBX (Private Branch Exchange) can be the vital link--or the missing link--that interfaces businesses and their customers. This guide, from the recognized expert in telephony systems, provides answers. Whether you need to IP-enable a PBX system for a small business, make complex choices for the advanced call center, or gain the expertise to integrate a variety of communication systems into a state-of-the-art foundation for your e-business vision, PBX Systems for IP Telephony should be your first choice. Here's why: * No one knows PBX systems and markets better than the author, and no one is better at explaining them * This comprehensive resource supplies nuts-and-bolts information on costs, performance, risks, and other real-world considerations difficult to research * You get insights into the potential strengths and weaknesses of next-generation PBX systems * You'll consult the consultant to the system designers for practical advice on systems that fit your needs and your future * There's no more business-aware or user-friendly guide anywhere to converging your voice systems with your IP-based data systems When it comes to the PBX, the question often seems to be "Who's job is it anyway?" With this guidebook, you'll be ready to take the responsibility--and get the credit.
Download or read book PBX Systems for IP Telephony written by and published by . This book was released on 2002 with total page 487 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calls all - telecom managers; datacom managers with voice responsibilities; Call Center managers; VoIP implementers; network integrators; product and service developers; industry analysts. "Clear and precise analysis and discussion of PBX system design and capabilities. Allan Sulkin has a unique ability to explain complex systems in easily understandable terms."--Joe Licata, President, Siemens Enterprise Networks. "A welcome addition to the bookshelf for anyone interested in the evolving IP-PBX system. Voice and data communications managers alike will greatly benefit from this text."--Michael Thurk, Avaya, Group Vice President - Systems. "Allan Sulkin's solid expertise and critical insight has been a valuable resource for the telecommunications community for over 20 years. He is uniquely qualified to articulate the very complex subject of PBX and IP telephony." - Kanji Suzuki, former EVP of NEC America and current president and CEO of NEC Infrontia, Incorporation. The most efficient (and economical) ways to bring enterprise communication systems into the Digital Age are in this guide, written by the foremost analyst in the markret space.; In "PBX Systems for IP Telephony", Allan Sulkin - consultant and advisor to Avaya, Siemens, Cisco, NEC, Alcatel and other world-class companies - evaluates technologies, markets, and best practices for enterprise voice systems, messaging, and customer contact centers. The heart and brains of your communications network, the PBX (Private Branch Exchange) can be the vital link - or the missing link - that interfaces businesses and their customers. This guide, from the recognized expert in telephony systems, provides answers. Whether you need to IP-enable a PBX system for a small business, make complex choices for the advanced call center, or gain the expertise to integrate a variety of communication systems into a state-of-the-art foundation for your e-business vision, "PBX Systems for IP Telephony" should be your first choice. Here's why: no one knows PBX systems and markets better than the author, and no one is better at explaining them. This comprehensive resource supplies nuts-and-bolts information on costs, performance, risks, and other real-world considerations difficult to research. You get insights into the potential strengths and weaknesses of next-generation PBX systems.; You'll consult the consultant to the system designers for practical advice on systems that fit your needs and your future. There's no more business-aware or user-friendly guide anywhere to converging your voice systems with your IP-based data systems. When it comes to the PBX, the question often seems to be "Who's job is it anyway?" With this guidebook, you'll be ready to take the responsibility - and get the credit.
Download or read book Switching to VoIP written by Ted Wallingford and published by "O'Reilly Media, Inc.". This book was released on 2005-06-30 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on real-world experience, this handy solutions manual addresses the most common VoIP migration challenges. Find out how to build your own VoIP system, install it, and begin making calls - so you can start saving today. Ideal for IT managers, network engineers, and system administrators.
Download or read book Centrex Or PBX written by John R. Abrahams and published by Artech House. This book was released on 2003 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation The current trend for business telecommunications is to Internet protocol telephony, which integrates voice, video and data traffic. This new book offers guidance to those who have the responsibility to manage, design, and upgrade data networks to carry IP telephony. The book describes the IP-Centrex option of having the telephone company take responsibility for the service delivery
Download or read book Voice Over IP Internet Protocol written by Richard Swale and published by IET. This book was released on 2001-12-17 with total page 503 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seventeen articles, all written by specialists in industry (most, like the editor, work for BTexact Technologies), offer a broad treatment of Voice over IP, or VoIP. Among the topics are voice quality, access, telephony solutions at the customer level, international standards, SS7 over IP, gateways and the Megaco architecture, bearer-independent call control, numbering and naming, multimedia with H.323, and clearinghouses and open settlement protocol. Annotation copyrighted by Book News, Inc., Portland, OR
Download or read book The Road to IP Telephony written by Stephanie Carhee and published by Cisco Press. This book was released on 2004-06-28 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete IP Telephony migration planning guide Includes Steps to Success Poster It's everyone's "must have." This is a reference book for the entire project team who works on the deployment of an IP Telephony solution. Take advantage of best practices. Includes more than 200 best practices, lessons learned, and tips for getting you through your IP Telephony deployment successfully. Minimize risk and learn from the mistakes of others. Read the list of the top 10 things that can go wrong during an IP Telephony deployment. Ask the right questions. Get the project team thinking and collaborating together with Stephanie's "Checklist of Questions to Ask the Project Team." Use proven planning tools. Work from sample checklists, templates, project plans, and workflow documents to guide your planning process. Keep the Steps to Success on the minds of your project team. Use the enclosed poster, which illustrates every major step associated with an IP Telephony deployment. There is no better path to the successful implementation of a new technology than to follow in the experienced footsteps of an organization that has already been there. The Road to IP Telephony tells you how Cisco Systems successfully moved its own organization to a converged, enterprise-wide network. You will learn the implementation and operational processes, what worked, what didn't work, and how to develop your own successful methodology. After presenting this topic to hundreds of Cisco customers, including Fortune 500 companies, Stephanie Carhee consistently encountered the same question, "If I decide to move to IP Telephony, where do I begin and what can I do to ensure that I do it right the first time?" Although the needs of every enterprise are different, some things are universal; planning, communication, teamwork, and understanding your user's requirements are as important as technical expertise. The Road to IP Telephony shares with you everything you need to know about managing your deployment. It starts with where to begin, including what needs to be addressed before you even begin the planning process, to building your project team. Key best practices are also offered to help you set the project's pace and schedule, get your users on board, identify a migration strategy, develop a services and support strategy, and work toward the final PBX decommission. "Cisco IT wants to share its implementation experience with Cisco customers and partners to aide in the deployment practices of new Cisco technologies. While conducting our own company-wide cutover, we learned a great deal about what to do and what not to do. This book shares our experiences." -Brad Boston, Senior Vice President and Chief Information Officer, Cisco Systems, Inc. This volume is in the Network Business Series offered by Cisco Press. Books in this series provide IT executives, decision makers, and networking professionals with pertinent information on today's most important technologies and business strategies.
Download or read book Introduction to Private Telephone Systems written by Lawrence Harte and published by Althos Incorporated. This book was released on 2005-05 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an introduction to the different types of private telephone systems, how they operate and common call processing features they offer. Private telephone systems are communication equipment and software that are owned, leased or operated by the companies that use these systems. Private telephone systems are converting from company unique (proprietary) circuit switched systems to industry standard packet data voice (IP Telephony) systems. You will learn the basics of IP Telephony voice over Internet protocol (VoIP) and why it is so important to private telephone systems. The fundamental parts of private telephone systems are described including telephone stations, local wiring, switching systems, and numbering plans are described and explained. The high growth market for private telephone systems and the key trends are covered providing you with an understanding of which system types are growing the fastest and how some systems are evolving to better compete in the industry. Covered are the different types of private telephone systems. You will discover how multiline key telephone systems (KTS) operate and why they are converting from mechanical systems to automated electronic controlled networks. You will learn how automatic switching systems are used by private branch exchange (PBX) systems to provide features and services not offered by public telephone companies. Explained are the ways private telephone systems can be operated (hosted) by other companies (Hosted PBX/Centrex) and how these systems can provide services similar to PBX telephone systems. Discover how telephone systems can be combined with company information systems using computer telephony integration (CTI). You will learn how IP PBX (iPBX) systems operate and why IPTX is the fastest growing area in private telephone systems. You will learn some of the ways private telephone systems are adding wireless capabilities and industry standard wireless private branch exchange (WPBX) systems. Important call processing features including distinctive ringing, call hold, call transfer, call pickup, line hunting and other features are described. Advanced private telephone system features are explained including automated attendant systems, automatic call distribution (ACD), Interactive voice response (IVR) and Voice mail (VM). A basic introduction to call centers is also included.
Download or read book IP Telephony written by Olivier Hersent and published by Addison-Wesley Professional. This book was released on 2000 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors bring together all the diverse information network professionals and developers need to build IP-based multimedia and voice networks, including coverage on key technologies, protocols, standards, security, access, and more.
Download or read book PBX Systems for IP Telephony written by Allan Sulkin and published by McGraw Hill Professional. This book was released on 2002 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work explains telephone switching systems and how the technology is evolving to accommodate voice-over-IP traffic. Unlike data networks, telephone networks are proprietary. They're purchased as complete systems and are hard if not impossible to modify. Allan Sulkin explains how to acquire, deploy and maintain a system with all the features needed to support essential new applications, and how to get optimal performance from the system you have.
Download or read book Introduction to IP Telephony written by Lawrence Harte and published by Althos Incorporated. This book was released on 2006 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explains why people and companies are converting some or all of their existing (legacy) telephone systems from dedicated telephone systems (such as proprietary PBX) to more standard IP telephony systems. These conversions allow for telephone bill cost reduction, increased ability to control telephone services, and the addition of new telephone information services. Through the use of IP telephony service, companies can immediately reduce their telecommunication costs 40% to 70%. This book provides an overview of the different types of IP Telephony systems including IP PBX, IP Centrex and Internet Telephone systems. You will learn the key functional parts of voice over IP systems and how voice over Internet protocol (VoIP) systems work. Explained are the processes used to setup and control IP telephony service. The common IP Telephony protocols including session initiation protocol (SIP), Media Gateway Control Protocol (MGCP) and H.323 are described as well. You will learn how to connect telephones through data networks using adapters or by using telephones that plug directly into data networks (IP telephones). Discover what equipment and service choices you have and how they can affect your costs and service quality. Find out how packet losses and packet delays creates distortion and operational challenges and ways to reduce or eliminate these effects. Advanced telephone features that are only possible through IP Telephony are described along with how customers can setup and configure their equipment through the use of self provisioning web portals. Learn about the different types of services, their typical costs and some of the hidden costs of IP Telephony and ways to reduce or avoid them. Some of the most important topics featured are: .The different types of IP Telephony systems .Functional parts of VoIP systems .The processes used to setup and control IP telephony service .How to connect standard telephones through data networks .What choices you have and how they can effect your service quality .Advanced telephone features that are only possible through IP Telephony .The different types of services and their typical costs .Some of the hidden costs of IP Telephony
Download or read book IP Telephony written by Bill Douskalis and published by Prentice Hall. This book was released on 2000 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now that virtually every leading telecommunications service provider has committed to delivering IP-based telephony services, communications professionals face the enormous challenge of implementation. This hands-on guide brings together today's best known answers and solutions for delivering VolP services with the quality customers deman. No other book covers the combined issues of protocol signaling, media transport methodology, reference topological considerations and voice quality testing in service offerings. No matter what your role in delivering Voice Over IP (VoIP) services, IP Telephony delivers the specifics you need to speed deployment, improve reliability, ensure quality, and simplify troubleshooting. Precise, thorough, and based firmly in the real-world, it is simply indispensable. The accompanying CD-ROM contains an extensive library of IP telephony-related RFCs, pertinent white papers and application notes that include real-world IP Telephony measurement examples.
Download or read book Cisco IP Telephony written by Ramesh Kaza and published by Cisco Press. This book was released on 2005-02-23 with total page 790 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to successful deployment of the Cisco IP Telephony solution Real-world case studies from the Cisco design consulting engineers who developed the PDIOO process provide practical advice on all stages of successful IPT deployment Concise understanding of the PDIOO phases enables architects and engineers to successfully deploy the Cisco IPT solution Division of the process into PDIOO phases provides a logical and defined guide for network engineers and architects as they proceed through each of the phases in deploying the Cisco IPT solution Includes detailed questionnaires for each phase of deployment in the PDIOO cycle—a great aid in understanding customer networks and requirements Network infrastructure design, call processing infrastructure design and applications, and voice-mail system design are covered in depth Cisco® IP Telephony (IPT) solutions are being deployed at an accelerated rate, and network architects and engineers need to understand the various phases involved in successful deployment: planning, design, implementation, operation, and optimization (PDIOO). On the road to that understanding, those involved need to collect information for each phase of deployment, and then follow through with the best architecture, deployment model, and implementation based on the data collected. Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization is a guide for network architects and engineers as they deploy the Cisco IPT solution. With this book, you will master the PDIOO phases of the IPT solution, beginning with the requirements necessary for effective planning of a large-scale IPT network. From there, you’ll follow a step-by-step approach to choose the right architecture and deployment model. Real-world examples and explanations with technical details, design tips, network illustrations, and sample configurations illustrate each step in the process of planning, designing, implementing, operating, and optimizing a chosen architecture based on information you have collected. In-depth instruction on each PDIOO phase provides specific details about the tasks involved and best practices for successful implementation of the IPT solution. This book also contains predesigned questionnaires and PDIOO assistance tools that help you determine the requirements of each phase of the PDIOO cycle. Authors Ramesh Kaza and Salman Asadullah have been involved with Cisco IPT solutions from the beginning and have planned, designed, and implemented major IPT networks using the guidelines found here. Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization provides the step-by-step explanations, details, and best practices acquired by the authors while working with the top Cisco IPT customers. This book is part of the Networking Technology Series from Cisco Press®, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.
Download or read book The 3CX IP PBX Tutorial written by Matthew M. Landis and published by Packt Publishing Ltd. This book was released on 2010-02-05 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop a fully functional, low cost, professional PBX phone system using 3CX.
Download or read book IP Telephony written by Olivier Hersent and published by Wiley-Blackwell. This book was released on 2005-03-11 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: IP (internet protocol) Telephony, enabled by softswitches, is going to usher in a new era in telecommunications. By putting voice and data over one IP network, operators can enjoy lower costs and create new, revenue-generating "multimedia" services. This valuable reference offers a comprehensive overview of the technology behind IP telephony and offers essential information to network engineers, designers and managers who need to understand the protocols and explore the issues involved in migrating the existing telephony infrastructure to an IP-based real time communication service. Drawing on extensive research and practical development experience in VoIP from its earliest stages, the authors give access to all the relevant standards and cutting-edge techniques in a single resource. IP Telephony: Deploying Voice-over-IP Protocols: Assumes a working knowledge of IP and networking and addresses the technical aspects of real-time communication over IP. Presents a high level overview of packet media transport technologies, covering all the major VoIP protocols – SIP, H323 and MGCP Details specific strategies to design services for public networks where endpoints cannot be trusted and can be behind firewalls. Explores the problems that may arise from incomplete protocol implementations, or architectures optimized for private networks which fail in a public environment. This amply illustrated, state-of-the art reference tool will be an invaluable resource for all those involved in the practical deployment of VoIP technology.
Download or read book Introduction to IP Telephony written by Lawrence Harte and published by . This book was released on 2003 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explains why companies are converting some or all of their telephone systems from dedicated telephone systems (such as PBX) to more standard IP telephony systems. (Technology)
Download or read book IP Telephony written by Walter Goralski and published by McGraw-Hill Companies. This book was released on 2000 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Demystifying the operation of Intenet telephone protocols and technologies, IP Telephony, by Walter Goralski and Matthew Kolon, establishes a solid framework for Internet-powered voice communications. This quick-study reference explains the world of central office switches and signaling protocols, exploring every phase of telephony from billing to caller ID to voice routing protocols. Conversely, it explores the existing structure of the Internet and the IP protocol stack to explain the world of routers and connectionless IP. You'll find a bonanza of examples that demonstrate how organizations; local, national and global can employ Internet telephony both to save money and to provide services ranging from Internet faxing to solving a multitude of business problems. This plain-English guide lets you.*See how to make your existing data network do double duty as your phone system*Explore voice-enabled Web sites for everything from Internet telemarketing to customer support*Understand the implementation standards, SS7, H.323, RSVP, the ITU G.x series, and more*Recognize the role of Internet telephone gateways*Understand the relationship between quality of service (QOS), frame relay, and ATM network as voice vehicles*And much more.
Download or read book Asterisk 1 4 the Professional s Guide written by Colman Carpenter and published by Packt Publishing Ltd. This book was released on 2009-08-10 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: Asterisk is the leading Open Source Telephony application and PBX software solution. It represents an effective, easy-to-administer, and accessible platform for running enterprise telephony requirements. The real world, however, offers numerous hurdles when running Asterisk in the commercial environment including call routing, resilience, or integrating Asterisk with other systems. This book will show you some of the ways to overcome these problems. As the follow-up to Packt's highly successful 2005 title Building Telephony Systems with Asterisk, this book presents the collected wisdom of Asterisk Professionals in the commercial environment. Aimed at Administrators and Asterisk Consultants who are comfortable with the basics of Asterisk operation and installation, this book covers numerous hands-on topics such as Call Routing, Network Considerations, Scalability, and Resilience _ all the while providing practical solutions and suggestions. It also covers more business-related areas like Billing Solutions and a Winning Sales Technique. Even if your interest or experience with Asterisk is lower level, this book will provide a deeper understanding of how Asterisk operates in the real world. Asterisk is deployed across countless enterprises globally. Running on Linux, it has constantly demonstrated its resilience, stability, and scalability and is now the advanced communication solution of choice to many organizations and consultants. With a foreword from Mark Spencer, the man behind Asterisk, this book presents the accumulated wisdom of three leading Asterisk Consultants and shows the reader how to get the most out of Asterisk in the commercial environment. Over the course of eleven chapters, this book introduces the reader to topics as diverse as Advanced Dial Plans, Network Considerations, and Call Routing, through to Localization, DAHDI, Speech Technology, and Working with a GUI. The book also covers the more nebulous aspects of being an Asterisk professional such as evaluating customer requirements and pitching for contracts. This book represents the wisdom and thoughts of front line consultants. The knowledge they impart will prove informative, thought provoking and be of lasting interest to Asterisk professionals.
