Download or read book Paratransit Customer Travel Needs Survey written by Chicago Transit Authority Survey Res and published by Legare Street Press. This book was released on 2023-07-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This survey report provides comprehensive information about the travel needs and preferences of paratransit customers in the Chicago area. The report includes analysis of demographic data, trip characteristics, and customer satisfaction ratings. It is an essential resource for transit planners and policymakers seeking to improve paratransit services. This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work is in the "public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.
Download or read book Paratransit Customer Travel Needs Survey Primary Source Edition written by Chicago Transit Authority. Survey Resear and published by Nabu Press. This book was released on 2014-02 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a reproduction of a book published before 1923. This book may have occasional imperfections such as missing or blurred pages, poor pictures, errant marks, etc. that were either part of the original artifact, or were introduced by the scanning process. We believe this work is culturally important, and despite the imperfections, have elected to bring it back into print as part of our continuing commitment to the preservation of printed works worldwide. We appreciate your understanding of the imperfections in the preservation process, and hope you enjoy this valuable book.
Download or read book Paratransit Customer Satisfaction With Real Time Information The Winston Salem Trans AID Case written by and published by . This book was released on 2003 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving transit service to attract new riders is a primary goal for transit agencies. And tracking the effects of new services on customer satisfaction helps transit managers determine if they are making cost-effective decisions. This research examines the effects of improved telephone communication on customer satisfaction with transit service. Customer satisfaction data were collected before and after Winston-Salem Transit Authority installed an interactive voice response automated telephone system. Using a touch-tone telephone, passengers call WSTA to check on their paratransit trip status, cancel trip reservations, ask questions regarding transit service and policies, and conduct other trip-related functions. The research methodology uses three complementary methods to collect and process customer satisfaction data before and after the telephone system is installed: stated preference surveys, revealed preference data, and derived importance. Survey results indicate that customers adapted to using the automatic telephone system as a useful and reliable alternative to speaking with a WSTA operator. Surveys show a general increase in customer satisfaction with transit information and services, and analysis reveals a significant improvement in customer satisfaction and reduced frequency of waiting on hold or having to call back after receiving a busy signal. Derived importance analysis indicates rising customer expectations for transit service, especially the ease of calling WSTA and the time to confirm, cancel or book a trip. Revealed preference data confirm the results of the user surveys and demonstrate a significant shift of passengers from speaking to operators directly to using the automated touch-tone telephone system. Overall, the automated telephone system appears to be a valuable asset to Winston-Salem Transit.
Download or read book Paratransit written by Corinne Mulley and published by Emerald Group Publishing. This book was released on 2016-10-07 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recent technological advances have made feasible new and improved approaches for organizing and delivering local passenger transportation. This book draws on a selection of papers presented at the International Paratransit Conference in Monterey in October 2014 to capture these exciting developments.
Download or read book The Future of Disability in America written by Institute of Medicine and published by National Academies Press. This book was released on 2007-10-24 with total page 619 pages. Available in PDF, EPUB and Kindle. Book excerpt: The future of disability in America will depend on how well the U.S. prepares for and manages the demographic, fiscal, and technological developments that will unfold during the next two to three decades. Building upon two prior studies from the Institute of Medicine (the 1991 Institute of Medicine's report Disability in America and the 1997 report Enabling America), The Future of Disability in America examines both progress and concerns about continuing barriers that limit the independence, productivity, and participation in community life of people with disabilities. This book offers a comprehensive look at a wide range of issues, including the prevalence of disability across the lifespan; disability trends the role of assistive technology; barriers posed by health care and other facilities with inaccessible buildings, equipment, and information formats; the needs of young people moving from pediatric to adult health care and of adults experiencing premature aging and secondary health problems; selected issues in health care financing (e.g., risk adjusting payments to health plans, coverage of assistive technology); and the organizing and financing of disability-related research. The Future of Disability in America is an assessment of both principles and scientific evidence for disability policies and services. This book's recommendations propose steps to eliminate barriers and strengthen the evidence base for future public and private actions to reduce the impact of disability on individuals, families, and society.
Download or read book Citizens Area Transit Paratransit Customer Services Satisfaction Survey written by University of Nevada, Las Vegas. Center for Business and Economic Research and published by . This book was released on 1998 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Methods for Household Travel Surveys written by Peter R. Stopher and published by Transportation Research Board. This book was released on 1996 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: This synthesis will be of interest to planning, administrative, and traffic officials in state transportation agencies and in metropolitan planning organizations (MPOs); to consultants concerned with the design and conduct of surveys; and to those engaged in developing and applying travel forecasting models. It describes the various facets of planning, designing, conducting, and evaluating household travel surveys. This report of the Transportation Research Board provides information on the manner in which many household surveys are currently carried out and provides comment on the likely changes in the process, in the survey instrument, and in the application of more cost-effective methods of data collection in household travel surveys. This synthesis describes the methods for collection, including survey instrument design, as well as testing and administering the surveys. Information on time and cost requirements is also included, as are descriptions of evaluation and data analysis methods.
Download or read book Paratransit State of the art Overview written by and published by . This book was released on 1981 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Travel Survey of Special Services Paratransit Registrants written by Chicago Transit Authority. Special Project Development Section and published by . This book was released on 1992 with total page 19 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book 1996 Paratransit Services Customer Satisfaction Survey written by Chicago Transit Authority. Market Research Department and published by . This book was released on 1997 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book A Paratransit Unmet Needs Survey and Service Analysis written by Ernst & Young and published by . This book was released on 1991 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Paratransit in African Cities written by Roger Behrens and published by Routledge. This book was released on 2015-09-07 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public transport systems in contemporary Sub-Saharan African cities are heavily reliant upon paratransit services. These services are defined as informal transportation which operates between the public and individual private spheres. In Africa paratransit is characterized by low quality of vehicles and chaotic management but it also provides cheap, accessible and flexible transport solutions for the urban poor. It is typically poorly regulated and operates as a set of informal businesses. A common result of weak public sector regulation and a fare strategy in which owners claim a fixed daily revenue target and drivers who keep the variable balance as income, is destructive competition and poor quality of service. There is an incontrovertible case for improving the quality, reliability and coverage of public transport systems, and some city governments have attempted to do so by initiating reform projects that envisage the phased replacement of paratransit operations with formalised bus rapid transit systems. In this book the authors argue that there are, however, path dependencies and constraints that limit the possible extent of public transport system reform. Paratransit operations also have some inherent advantages with respect to demand responsiveness and service innovation. Attempts to eradicate paratransit may be neither pragmatic nor strategic. Two future scenarios are likely: hybrid systems comprised of both paratransit and formally planned modes; and systems improved by upgrades and strengthened regulation of existing paratransit services. The business strategies and aspirations of incumbent paratransit operators in three case cities – Cape Town, Dar es Salaam and Nairobi – are discussed, as well as their attitudes towards emerging public transport reform projects. International experiences of hybrid system regulation and paratransit business development are reviewed in order to explore policy options. The authors contend that policies recognising paratransit operators, and seeking contextually appropriate complementarity with formalised planned services, will produce greater benefits than policies ignoring their continued existence.
Download or read book Summary of Travel Trends written by Patricia S. Hu and published by . This book was released on 1999 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The U.S. Dept. of Transport. (DoT) Strategic Plan for FY 1997-2002 identifies 5 performance goals: safety, mobility, econ. growth & trade, human & natural environ., & nat. security. DoT conducts the NPTS to obtain info. on personal travel of U.S. households with respect to why, how, when, where from, where to, how frequently, how long, & with whom. The NPTS also provides info. by subgroups of the pop., e.g., by age, gender, race, zero-vehicle households, which allows important policy analyses of how transport. serves these groups. This report provides the results of the 1995 NPTS of travel by the civilian, non-institutionalized pop. age 5 & older.
Download or read book Improving ADA Complementary Paratransit Demand Estimation written by David Koffman and published by Transportation Research Board. This book was released on 2007 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Para transit Survey Component of MTC written by John Crain and published by . This book was released on 1974 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Paratransit Customer Reservations Survey written by Chicago Transit Authority. Market Research Department and published by . This book was released on 1996 with total page 25 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book A Treatise on Land surveying written by William Mitchell Gillespie and published by . This book was released on 1881 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt:
