Download or read book Successful IT Outsourcing written by Elizabeth Sparrow and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not senior business managers.

Download or read book The Logistics Outsourcing Handbook written by Jo Godsmark and published by Kogan Page Publishers. This book was released on 2019-12-03 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: For any business involved in today's supply chains, logistics services are critical. Companies have to decide whether to retain their own logistics operations or place their trust in third-party suppliers. This potential move away from the traditional approach of managing these processes internally can lead to improved service and reduced cost although this isn't always the case. The Logistics Outsourcing Handbook provides step by step guidance on the process of logistics outsourcing and explains how to apply this information for commercial success. Vital advice is given on benchmarking existing operations, how to shortlist companies, produce a request for a proposal, choose the optimum supplier and implement and manage the contract. The Logistics Outsourcing Handbook analyses outsourcing from both an industry wide perspective, while also drilling down into specific individual considerations. The book provides valuable guidance in terms of contractual relationships, cost models and the integration of information technology systems. By analysing current statistics and surveys, looking into factors behind why contracts are awarded and terminated important insights can be acquired. This book contains tools, models, online resources and case studies on the outsourced relationships of companies including Intel KFC and BA to further develop the reader's knowledge which makes this book an informative and essential resource.

Download or read book CRM in Financial Services written by Bryan Foss and published by Kogan Page Publishers. This book was released on 2002 with total page 724 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with international case studies and examples, the book begins with a detailed analysis of the state of CRM and e-business in the financial services globally, and then goes on to provide comprehensive and practical guidance on: making the most of your customer base; systems and data management; risk and compliance; channels and value chain issues; implementation; strategic implications.

Download or read book The Outsourcing Handbook written by Mark John Power and published by . This book was released on 2006 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing is now increasingly used as a competitive weapon in today's global economy. 'The Outsourcing Handbook' is a guide to the whole process. It looks at key factors in the success of a project as well as problem areas and potential pitfalls.

Download or read book Guide to International Outsourcing written by and published by World Trade Press. This book was released on with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Vested Outsourcing Manual written by K. Vitasek and published by Springer. This book was released on 2016-11-09 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this must-have guide for creating and implementing successful outsourcing processes and partnerships, Vitasek drives the principles of Vested Outsourcing beyond theory into practice. From shared vision, desired outcomes to win-win and long-term success the manual will help managers build an agreement vested in each other's success.

Download or read book The Insider s Guide to Outsourcing Risks and Rewards written by Johann Rost and published by CRC Press. This book was released on 2016-04-19 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is essential for a corporation to not only survive but thrive in today's global outsourcing environment. The Insider's Guide to Outsourcing Risks and Rewards is a comprehensive and accessible resource that assists an organization in deciding whether it will benefit from pursuing-or not pursuing-such an endeavor. The author, an 18-year ve

Download or read book Implementing IT Governance A Practical Guide to Global Best Practices in IT Management written by Gad Selig and published by Van Haren. This book was released on 2008-04-12 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organization s Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations. Much has been written and documented about the individual components of IT Governance such as strategic planning, demand (portfolio investment) management, program and project management, IT service management and delivery, strategic sourcing and outsourcing, performance management and metrics, like the balanced scorecard, compliance and others. Much less has been written about a comprehensive and integrated IT/Business Alignment, Planning, Execution and Governance approach. This new title fills that need in the marketplace and gives readers a structured and practical solutions using the best of the best principles available today. The book is divided into nine chapters, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment - leadership and proactive people and change agents, flexible and scalable processes and enabling technology. Each of the chapters also covers one or more of the following action oriented topics: demand management and alignment (the why and what of IT strategic planning, portfolio investment management, decision authority, etc.); execution management (includes the how - Program/Project Management, IT Service Management with IT Infrastructure Library (ITIL) and Strategic Sourcing and outsourcing); performance, risk and contingency management (e.g. includes COBIT, the balanced scorecard and other metrics and controls); and leadership, teams and people skills.

Download or read book Outsourcing Management Functions for the Acquisition of Federal Facilities written by National Research Council and published by National Academies Press. This book was released on 2001-01-20 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this study outsourcing is defined as the organizational practice of contracting for services from an external entity while retaining control over assets and oversight of the services being outsourced. In the 1980s, a number of factors led to a renewed interest in outsourcing. For private sector organizations, outsourcing was identified as a strategic component of business process reengineering-an effort to streamline an organization and increase its profitability. In the public sector, growing concern about the federal budget deficit, the continuing long-term fiscal crisis of some large cities, and other factors accelerated the use of privatization measures (including outsourcing for services) as a means of increasing the efficiency of government.

Download or read book The Handbook of Logistics and Distribution Management written by Alan Rushton and published by Kogan Page Publishers. This book was released on 2014-01-03 with total page 720 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Logistics and Distribution Management provides an introduction to fundamental elements of modern logistics and distribution. It explores all stages of the supply chain from raw materials through to the final distribution of the finished product. This handbook covers vital areas, including: concepts of logistics and distribution; planning for logistics; procurement and inventory decisions; warehousing and storage; freight transport; and operational management. The 5th edition of The Handbook of Logistics and Distribution Management has been radically updated to reflect the latest advances in logistics and covers new topics studied on academic and professional courses. There are brand new chapters on humanitarian logistics, multichannel fulfilment and reverse logistics, as well as detailed discussion of the latest trends and issues that confront logistics. The Handbook of Logistics and Distribution Management is a practical handbook and an essential reference for logistics and supply chain practitioners as well as students undertaking professional examinations and degrees in the field of logistics and supply chain.

Download or read book The Handbook of Global Outsourcing and Offshoring written by Ilan Oshri and published by Springer Nature. This book was released on 2022-11-10 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides invaluable guidance for the reader, walking them through the fundamentals of global sourcing to very recent trends, including intelligent automation, cloud services and crowdsourcing. Replete with key examples and cases, it allows students and managers alike to relate academic theory to practice, acting as a roadmap to a rapidly evolving field. For the last decade, the authors have studied the full spectrum of activities involved in global sourcing from both client, supplier and advisory viewpoints. Their research has shown that while more firms engage in global sourcing activities, many of them are still struggling to extract value from sourcing relationships. While past research has produced numerous practical frameworks regarding the management of global sourcing of services, little of this insight has been put into practice. This book addresses such shortcomings by exploring the impact of theory on practice. It is important reading for any academic, student or practitioner concerned with global sourcing either from the client or supplier perspective.

Download or read book Winning the Outsourcing Game written by Janet Butler and published by CRC Press. This book was released on 2000-06-27 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has become increasingly difficult to hire and keep warm bodies, not to mention competent IT personnel. With this in mind, outsourcing ceases to be an option and becomes a necessity. Web hosting, application service providers, and integrating legacy and ERP systems are just three examples of when outsourcing is the rule rather than the exception.

Download or read book The World Trade Press Guide to International Outsourcing written by and published by World Trade Press. This book was released on with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Definitive Guide to Supply Management and Procurement written by Wendy Tate and published by Pearson Education. This book was released on 2014 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: An authoritative guide to planning, implementing, measuring, and optimizing supply management and procurement processes, this book brings together up-to-the-minute principles, strategies, and decisions for all relevant processes, strategies, and tactics.

Download or read book CRM written by Jeffrey Peel and published by Elsevier. This book was released on 2002-07-03 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizations do business. At a technology level, CRM is increasingly about conjoined best-of-breed applications delivered via portal technologies. At a business level, it is beginning to invade traditional territories occupied by brand management or customer support. Peel shows companies how to make the shift to the new paradigm.·Defines the nature of new CRM niche solutions·Provides entirely new types of functionality that mesh seamlessly·Describes solutions focused solely on the needs of the customer

Download or read book Business Process Outsourcing written by Rick L. Click and published by John Wiley & Sons. This book was released on 2004-11-11 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Outsourcing (BPO) is becoming the new revolutionas company's of all sizes are seeking to take advantage of thissource of competitive advantage. This book provides a step-by-step approach to understanding theapplication of Business Process Outsourcing, assessing the BPOopportunity in the company, and then managing the transition toBPO. It serves as a guide to implementing BPO and as a referencesource to solving the variety of issues that may arise during a BPOinitiative. Each chapter features a case study, insight from apractitioner, focus on how BPO affects people, and ethicalconsiderations. * Discusses both the how and why of business process outsourcingwith a straightforward "how to" approach. * Provides managers with the tools to analyse the BPO opportunitiesfor their own firms, as well as techniques and strategies formanaging a BPO initiative. * Empowers businesses of all sizes to take advantage of thisall-encompassing business revolution.

Download or read book The Ultimate Guide to Making Money Online Strategies for Success and Prosperity written by Pankaj Kumar and published by PANKAJ KUMAR. This book was released on with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: In "The Ultimate Guide to Making Money Online," embark on a transformative journey into digital entrepreneurship. Whether you're a novice or an experienced online professional, this comprehensive eBook unveils a treasure trove of strategies to help you achieve financial success and prosperity in the ever-evolving digital landscape. Discover proven techniques, insider tips, and invaluable insights from seasoned experts who have navigated the complexities of online business with remarkable success. From establishing a lucrative niche to mastering the art of monetization, this guide covers every aspect of building a profitable online venture. Learn how to harness the power of affiliate marketing, e-commerce, freelancing, digital product creation, and other lucrative avenues to generate multiple streams of income. Explore innovative approaches to audience engagement, content creation, and brand building that will set you apart from the competition and catapult your online presence to new heights. With practical advice, actionable strategies, and real-world examples, "The Ultimate Guide to Making Money Online" equips you with the tools and knowledge needed to thrive in the digital economy. Whether you dream of financial freedom, flexible work arrangements, or simply want to turn your passion into profit, this eBook is your roadmap to online success. Unlock the doors to unlimited earning potential and embark on a fulfilling journey towards prosperity today.