Download or read book Outcome Based Performance Management in the Public Sector written by Elio Borgonovi and published by Springer. This book was released on 2018-08-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book highlights the use of an outcome-oriented view of performance to frame and assess the desirability of the effects produced by adopted policies, so to allow governments not only to consider effects in the short, but also the long run. Furthermore, it does not only focus on policy from the perspective of a single unit or institution, but also under an inter-institutional viewpoint. This book features theoretical and empirical research on how public organizations have evolved their performance management systems toward outcome measures that may allow one to better deal with wicked problems. Today, ‘wicked problems’ characterize most of governmental planning involving social issues. These are complex policy problems, underlying high risk and uncertainty, and a high interdependency among variables affecting them. Such problems cannot be clustered within the boundaries of a single organization, or referred to specific administrative levels or ministries. They are characterized by dynamic complexity, involving multi-level, multi-actor and multi-sectoral challenges. In the last decade, a number of countries have started to develop new approaches that may enable to improve cohesion, to effectively deal with wicked problems. The chapters in this book showcase these approaches, which encourage the adoption of more flexible and pervasive governmental systems to overcome such complex problems. Outcome-Based Performance Management in the Public Sector is divided into five parts. Part 1 aims at shedding light on problems and issues implied in the design and implementation of “outcome-based” performance management systems in the public sector. Then Part 2 illustrates the experiences, problems, and evolving trends in three different countries (Scotland, USA, and Italy) towards the adoption of outcome-based performance management systems in the public sector. Such analyses are conducted at both the national and local government levels. The third part of the book frames how outcome-based performance management can enhance public governance and inter-institutional coordination. Part 4 deals with the illustration of challenges and results from different public sector domains. Finally the book concludes in Part 5 as it examines innovative methods and tools that may support decision makers in dealing with the challenges of outcome-based performance management in the public sector. Though the book is specifically focused on a research target, it will also be useful to practitioners and master students in public administration .

Download or read book Public Sector Reform and Performance Management in Developed Economies written by Zahirul Hoque and published by Routledge. This book was released on 2021 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Over the past two decades, there has been a shift of paradigm in public administration and public sector accounting around the world with the increasing emphasis on outcomes as opposed to inputs and outputs focus. Understanding of how government departments and agencies develop and implement outcomes-based approaches to their services and programs to strengthen public accountability, financial scrutiny and good governance worldwide is limited. Covering a selection of international practices on outcomes-based approaches to government departments, agencies and public higher educational institutions in developed economies, this comprehensive compilation provides an essential reading in the public sector accounting, accountability and performance management field. The contributions are grouped into three jurisdictions: Australasia, UK and Europe, and North America. It incorporates outcomes-based practices in public services from advanced economies and will be of significant interest to global public sector regulators, consultants, researchers, and academic communities as well as academic researchers in public administration and development studies fields. The insights offered by a country-specific practice will also be useful to governments in other countries implementing similar systems and practices and facing similar socio-political environments. This book will also help to gain an understanding of the issues of government accountability from a management point of view as well as from a socio-political point of view"--

Download or read book Outcome Based Performance Management in the Public Sector written by Elio Borgonovi and published by Springer. This book was released on 2017-07-17 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book highlights the use of an outcome-oriented view of performance to frame and assess the desirability of the effects produced by adopted policies, so to allow governments not only to consider effects in the short, but also the long run. Furthermore, it does not only focus on policy from the perspective of a single unit or institution, but also under an inter-institutional viewpoint. This book features theoretical and empirical research on how public organizations have evolved their performance management systems toward outcome measures that may allow one to better deal with wicked problems. Today, ‘wicked problems’ characterize most of governmental planning involving social issues. These are complex policy problems, underlying high risk and uncertainty, and a high interdependency among variables affecting them. Such problems cannot be clustered within the boundaries of a single organization, or referred to specific administrative levels or ministries. They are characterized by dynamic complexity, involving multi-level, multi-actor and multi-sectoral challenges. In the last decade, a number of countries have started to develop new approaches that may enable to improve cohesion, to effectively deal with wicked problems. The chapters in this book showcase these approaches, which encourage the adoption of more flexible and pervasive governmental systems to overcome such complex problems. Outcome-Based Performance Management in the Public Sector is divided into five parts. Part 1 aims at shedding light on problems and issues implied in the design and implementation of “outcome-based” performance management systems in the public sector. Then Part 2 illustrates the experiences, problems, and evolving trends in three different countries (Scotland, USA, and Italy) towards the adoption of outcome-based performance management systems in the public sector. Such analyses are conducted at both the national and local government levels. The third part of the book frames how outcome-based performance management can enhance public governance and inter-institutional coordination. Part 4 deals with the illustration of challenges and results from different public sector domains. Finally the book concludes in Part 5 as it examines innovative methods and tools that may support decision makers in dealing with the challenges of outcome-based performance management in the public sector. Though the book is specifically focused on a research target, it will also be useful to practitioners and master students in public administration .

Download or read book Performance Management in the Public Sector written by Wouter Van Dooren and published by Routledge. This book was released on 2010-06-10 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes. Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: situates performance in some of the current public management debates; discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management; examines measurement, incorporation and use of performance information; and explores the challenges and future directions of performance management. A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.

Download or read book Public Sector Performance written by Richard Kearney and published by Routledge. This book was released on 2018-03-05 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.

Download or read book Performance Management in the Public Sector written by Wouter Van Dooren and published by Routledge. This book was released on 2015-02-19 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine: performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism; the many definitions of performance and how it has become one of the most contested agendas of public management; the so-called perverse effects of using performance indicators; the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and the future challenges and directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.

Download or read book Handbook on Performance Management in the Public Sector written by Deborah Blackman and published by Edward Elgar Publishing. This book was released on 2021-05-28 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.

Download or read book Public Sector Reform and Performance Management in Developed Economies written by Zahirul Hoque and published by Routledge. This book was released on 2021-02-22 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past two decades, there has been a shift of paradigm in public administration and public sector accounting around the world with the increasing emphasis on outcomes as opposed to inputs and outputs focus. Understanding of how government departments and agencies develop and implement outcomes-based approaches to their services and programs to strengthen public accountability, financial scrutiny and good governance worldwide is limited. Covering a selection of international practices on outcomes-based approaches to government departments, agencies and public higher educational institutions in developed economies, this comprehensive compilation provides an essential reading in the public sector accounting, accountability and performance management field. The contributions are grouped into three jurisdictions: Australasia, UK and Europe, and North America. It incorporates outcomes-based practices in public services from advanced economies and will be of significant interest to global public sector regulators, consultants, researchers, and academic communities as well as academic researchers in public administration and development studies fields. The insights offered by a country-specific practice will also be useful to governments in other countries implementing similar systems and practices and facing similar socio-political environments. This book will also help to gain an understanding of the issues of government accountability from a management point of view as well as from a socio-political point of view.

Download or read book Managing Performance in the Public Sector written by Hans de Bruijn and published by Routledge. This book was released on 2003-09-02 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Topical and taking a bold stance in the contentious debate surrounding performance in the public sector, this new edition shows readers how performance thinking has a substantial impact on the management of public organizations. Thoroughly revised and updated, this highly successful text, written by an experienced academic and practitioner is packed full with a wealth of new features. These include: more examples and cases, from a variety of different sectors, including, hospitals, courts, school and universities a whole new chapter on the dynamics of performance management; answering the questions – how do PM systems evolve? Which effects will dominate in the long run? many extra recommendations for making PM attractive for managers. An informed and up-to-date analysis of this subject, this is an essential text for all those studying, both at undergraduate and postgraduate level, performance management in the public sector.

Download or read book Managing Performance in the Public Sector written by Gerrit Van der Waldt and published by Juta and Company Ltd. This book was released on 2004 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Monitoring and ensuring effective, efficient, and economic use of resources in the public sector is addressed in this critical analysis. The importance of tracking performance for good governance is considered, as are the benefits of designing a departmental and human performance management system. Particular attention is paid to the difficult task of measuring worker performance in the public sector, where a wide array of unquantifiable variables must be examined. Various performance models, such as the Excellence Foundation and the Balance Scorecard, provide an invaluable resource of concepts, considerations, and challenges for improving public sector performance.

Download or read book Public Sector Reform and Performance Management in Emerging Economies written by Zahirul Hoque and published by Routledge. This book was released on 2021-05-23 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the recent decade, governments worldwide are increasingly focusing on being community-centric and outcomes-based. Consequently, they are starting to move towards outcomes-based approaches to public financial management systems. An outcomes-based approach allows government service agencies and specific program areas to organize and communicate priorities to achieve what matters and makes a difference rather than just going through the motions. Empirical evidence on how government agencies in emerging economies go about this contemporary approach and issues affecting these practices is limited. This edited collection of chapters is aimed at covering public sector reform and performance management in emerging economies with special reference to outcomes-based approaches in practice in government services. Practices from developed economies contained in the first book on the topic have been published by Routledge in February 2021. The insights offered on the topic are written by renowned scholars who have identified important issues pertinent to those interested in public sector governance, accounting, accountability, and performance management effectiveness in emerging economies. The book will be highly accessible to researchers, academics, and students in the fields of accounting, public administration, development studies, and other non-accounting audiences alike.

Download or read book Enhancing Performance Regimes to Enable Outcome based Policy Analysis in Cross boundary Settings written by Vincenzo Vignieri and published by Springer Nature. This book was released on 2022-07-26 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the last two decades, the field of public administration has witnessed theoretical and practical changes that have innovated the relationships between public administration and performance management. Dealing with the rising complexity of performance regimes in contemporary public administration requires that policy-makers and their organizations are able to face unpredictable problems impacting on a community’s quality of life. Complex policy issues – such as immigration, pandemics, societal aging, crime, unemployment, and financial crises – cannot be easily solved by quick fixes that are focused only on a short-term and bounded vision of their causes. They rather require “robust” methods to support policy analysis and to affect sustainable community outcomes in cross-boundary settings. As illustrated in this book, Dynamic Performance Management provides a methodological framework enabling policy-makers to outline the causal relationships among policy outcomes, performance drivers, and related strategic resources. Such a modeling approach helps stakeholders to broaden the investigated system boundaries so to balance short- and long-term performance under different result domains. This approach blends performance management and System Dynamics modeling. Several examples and case studies are discussed to enable scholars and practitioners to appreciate the practical implications related to the use of such an approach.

Download or read book Improving Public Services written by Douglas J. Besharov and published by Oxford University Press. This book was released on 2016-12-21 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The government performance movement has been in full swing for decades around the world. So, why do so many public programs and organizations continue to underperform? A major reason is that measuring the types of performance that people value most -- real outcomes for citizens -- continues to be an elusive goal. And why is performance measurement so difficult? Because performance managers have not taken full advantage of the tools and knowledge available in the field of program evaluation; the worlds of performance measurement and program evaluation have much to learn from each other, but they remain largely separate for reasons of history, politics, and inertia. Improving Public Services spotlights recent advances in the theory and practice of performance measurement with potential to bridge the divide. As the text's essays, case studies, and comparative analyses demonstrate, many of the challenges to outcome-based performance measurement are similar across national and cultural boundaries. And many of these challenges are amenable to solutions drawn from program evaluation, especially program theory as captured in logic models. Key issues addressed include designing and implementing high-performance contracts, using administrative data to measure performance and evaluate program effectiveness, minimizing the unintended consequences of performance-based incentive schemes, measuring qualities of governance as well as service delivery, and fitting performance systems to different institutional settings. The authors offer insights relevant to charitable organizations, private service providers, international bodies, municipalities, states, and national governments in developed, developing, and transitional countries. As the global debate over performance management rages on, this volume points to promising directions for future research and practice at the intersection of program evaluation and outcome-based public management.

Download or read book Budgeting and Performance Management in the Public Sector written by Sara Giovanna Mauro and published by Routledge. This book was released on 2021-06-27 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public sector management and accounting scholarship has witnessed enormous change over the last four decades. Several reform paradigms have become well-known and disseminated worldwide, under acronyms such as NPM – New Public Management, NPG – New Public Governance, and PV – Public Value. At the start of a new decade, questions arise as to what will come next. This book reviews and investigates the key components of NPM, NPM and PV, and discusses what lies beyond these acronyms. It analyses the claimed benefits and drawbacks of each of the three paradigms, using reviews of the pertinent literature, as well as a raft of case studies. The integration of theoretical and empirical insights contributes to a better understanding of what has changed and what has remained the same over the years. Specifically, this book stands out in its use of performance measurement and budgetary lenses to explore the multidimensional processes of reform and change in the public sector. By focusing on the crucially important transformations that have occurred in the field, reviewing several paradigms and analysing different practices from a longitudinal and comparative perspective, the book will be essential in guiding students and scholars of public management and accounting.

Download or read book Organisational Performance Management in the Public Sector written by Lewis Hawke and published by . This book was released on 2022 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments have implemented policies and practices to manage organisational performance for more than 70 years. However, successful performance management has proved to be elusive for most administrations. Many countries have refined and adjusted performance management policies in search of better results but still fall short of achieving their desired outcomes. The academic and practitioner literature has examined public sector performance management, especially during the last 20 years, but the sources of success, or lack of it, remain unclear. Nonetheless, there is increasing convergence in the identification of common success factors. This thesis aims to identify the common factors affecting success of public sector organisational performance and examine their significance and impact with reference to two country case studies. The central research proposition is that there are six elements that influence the success of public sector organisational performance management: behavioural; institutional and structural; leadership and management; technical; external; and cultural (BILTEC). All six BILTEC influences are important for the success of public sector organisational performance management. The methodology adopts a critical realist approach to examining the influences and their impacts, using a combination of qualitative and quantitative methods. It draws on previous academic and practitioner research in the field and considers the relevance of various theoretical streams applied to public sector performance. The methodology applies an interpretivist rather than a positivist epistemology for analysis, which offers a more open, dynamic and flexible foundation for the methodology than many of the previous studies in this field. The methods for obtaining data and undertaking analysis allow for the research questions to be approached from a variety of perspectives, taking into consideration the theoretical principles and insights from previous research findings. The two countries studied for this thesis were Australia and the Philippines. These countries offer a useful basis for examining performance management success for many reasons. They both have a long tradition of performance management, allowing for assessment of mature systems with well-established procedures and performance culture, and long experience of setting goals and measuring short- and medium-term results. There are also important differences that offer the potential to demonstrate the implications of alternative combinations of the six elements examined in the thesis. For instance, the Philippines is a unitary state while Australia is a federation with many service delivery functions performed by independent state and territory governments. Economic, historical and cultural characteristics of both countries are quite different. The external, institutional and structural arrangements are therefore significantly different, allowing for a broader examination of the impact of such variations than use of a single country case study. The surveys conducted in this research cover more than 20 percent of national government organisations in both countries. Through the use of questionnaires and follow-up interviews, the study examines a diverse range of performance management characteristics, actions and impacts considered to be relevant in previous studies. The study identifies the main influences on success in both countries, and analyses the possible reasons why those influences may have been important. Application of the methodology to case studies provides new insights into the functioning of performance management systems in situations exhibiting many features relevant to the various impacts on success. The results and analysis identify areas for further research and can be used to inform public policy development. The thesis supports the proposition that the BILTEC elements are strong influences on the success of performance management in the two case study countries. It finds many similarities in the effects of each element at the aggregate level in both countries. At the same time, there are substantial differences between organisations within and between the two case studies. The thesis examines the effects of each element and the relationships between elements that can intensify or offset the impact of individual elements in isolation. The thesis notes that, although the elements remain important over time, their nature and significance can change, resulting in different impacts. In conclusion, the thesis highlights the importance of considering each organisation separately when seeking to improve performance management success because the nature, significance, context and timing of action is crucial in making improvements.

Download or read book Performance Management and Budgeting written by F Stevens Redburn and published by Routledge. This book was released on 2015-01-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a fresh look at the process by which governments hold themselves accountable to their citizens for performance. Unlike the plethora of other books in the field, it examines all aspects of the Performance Management and Budgeting issue, not only from the federal, state, and local perspectives, but also internationally in both developing and developed countries.Covering both conceptual and theoretical frameworks in performance management and budget, the book analyzes the effectiveness of different approaches. Featuring insights from a group of distinguished contributors, it ties current performance management approaches into the century-old literature on public sector reform and management, and presents arguments for and against performance management as well as recommendations on how to improve the enterprise.

Download or read book Governance and Performance Management in Public Universities written by Eugenio Caperchione and published by Springer Nature. This book was released on 2022-01-07 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume contributes to the ongoing research and practice on applying performance management to university governance. A comparative approach and international perspective of the issue is provided through extensive use of case studies and empirical findings. A specific focus is also placed on using performance governance applied to higher education institutions' Third Mission, and on enhancing decision makers’ ability to frame dynamic complexity. In this regard, specific attention is devoted to analyzing the cause-and-effect relationships in affecting public outcomes. This also includes managing trade-offs in both time and space, and detecting and counteracting unintended behavioral effects from the use of formal systems focused on quantitative measures for performance assessment.