Download or read book Oracle CRM On Demand Reporting written by Michael D. Lairson and published by McGraw Hill Professional. This book was released on 2009-02-14 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your One-Stop Guide to Oracle CRM On Demand Reporting Plan, build, and distribute data-rich business intelligence reports with ease. Oracle CRM On Demand Reporting details the entire report-building process and explains how to use the powerful features available in Answers On Demand to create and share comprehensive, integrated reports. The book includes proven strategies for report design and development, real-world examples, formatting tips, advanced reporting techniques, and sample formulas. Convert disparate corporate data into actionable business intelligence with help from this detailed guide. Maximize the features of Answers On Demand Strategically plan your reports Format, sort, filter, and modify report data Use column formulas with numeric, date and time, and text data Apply logic and transform data with column formulas Format report title and table views Add charts, graphs, pivot tables, filter prompts, and interactivity to reports Configure advanced views and create custom dashboards Manage reports and control access
Download or read book Oracle CRM On Demand Embedded Analytics written by Michael D. Lairson and published by McGraw Hill Professional. This book was released on 2011-02-22 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Link and Embed Oracle CRM On Demand Reports Integrate business intelligence directly into day-to-day business processes by presenting analytic reports to end users in applications. Oracle CRM On Demand Embedded Analytics shows you how to link and embed reports throughout Oracle CRM On Demand. This Oracle Press guide explains how to plan, design, and develop reports; make them available through hyperlinks; and embed reports in a variety of locations easily accessible to end users. Real-world examples and time-saving tips are included throughout this practical resource. Navigate the report development environment within Oracle CRM On Demand Configure administrative settings to access report development and embedding tools Design reports for linking and embedding in applications Format columns, filter data, and add and edit views, including pivot tables and pivot charts Add link functionality to Oracle CRM On Demand and your reports Embed reports using HTML and URL encoding Display reports inside dashboards and on home page screens Embed reports inside other reports Add reports and dashboards to custom Web tabs and desktop applications Include external sites in reports
Download or read book Oracle CRM On Demand Dashboards written by Michael D. Lairson and published by McGraw Hill Professional. This book was released on 2010-08-22 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design and Deliver Oracle CRM On Demand Dashboards Create custom, interactive dashboards to deliver actionable business intelligence directly to end users with help from this Oracle Press guide. Oracle CRM On Demand Dashboards provides comprehensive coverage of the versatile features available in Oracle Answers On Demand coupled with detailed planning and design strategies for building and deploying reports and dashboards with Oracle CRM On Demand. Real-world examples and time-saving formatting tips are included throughout this practical resource. Configure administrative settings to access report and dashboard development tools Take advantage of built-in dashboards Plan dashboards and reports based on business needs Create, edit, manage, save, and delete custom dashboards Configure dashboard properties and pages Add and configure dashboard objects, such as guided navigation, links, images, and folders Display and arrange reports on dashboards Develop dashboard filter prompts Deploy dashboards to Oracle CRM On Demand end users
Download or read book Oracle CRM On Demand Combined Analyses written by Michael D. Lairson and published by McGraw Hill Professional. This book was released on 2010-11-22 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the Combined Analysis Tools in Oracle CRM on Demand Drive better decision-making across your enterprise using the reporting and analysis techniques in this Oracle Press guide. Through clear explanations and detailed case studies, Oracle CRM on Demand Combined Analyses shows you how to deliver real-time insightful business intelligence to end users. Learn how to perform multiple queries, join tables, format result columns, and add interactivity to your reports. Methods for filtering the results of a combined analysis are also covered in this practical resource. Create, edit, and join reports with set operators in Oracle Answers On Demand Configure roles and privileges to allow access to development tools Use negative reporting methods to compensate for null data Analyze records from the transactional databases and data warehouse in federated reports Add advanced views such as gauges, view selectors, funnel charts, and narrative views to your combined reports Integrate ad hoc analysis using Oracle Answers on Demand Consolidate information from disparate sources with pivot tables Perform calculations across multiple reports using result columns
Download or read book Oracle Crm On Demand Reporting written by Michael D. Lairson and published by Tata McGraw-Hill Education. This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covering Oracle CRM On Demand reporting delivers comprehensive feature and function information while providing guidance and strategies for report design and development. Real-world case studies, formatting tips, and sample formulas are included throughout. The book will be invaluable to those new to Oracle CRM On Demand as well as seasoned users in need of advanced reporting techniques.
Download or read book Oracle CRM On Demand Deployment Guide written by Jeff Saenger and published by McGraw Hill Professional. This book was released on 2010-06-05 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master Oracle CRM On Demand Foster long-term customer relationships and accelerate productivity using the proven strategies and best practices in this Oracle Press guide. Oracle CRM On Demand Deployment Guide shows how to set up, customize, and manage a dynamic software-as-a-service solution across your enterprise. Develop implementation plans, maximize user adoption, build applets and portals, integrate Web 2.0 features, and use analytics dashboards. The latest design, tuning, and data security techniques are also covered in this practical resource. Establish business objectives, project requirements, and key success metrics Staff an implementation team and develop effective rollout plans Configure, deploy, and administer Oracle CRM On Demand Manage users and restrict access using roles and privileges Customize sales, marketing, and service processes with the object model Embed external content and URLs using the web services API Distribute real-time BI using dashboards and advanced reporting tools Incorporate web tabs, mashups, Google services, and RSS feeds Use workflow to automate business process management
Download or read book Oracle Crm On Demand Deploy written by Jeff Saenger and published by Tata McGraw-Hill Education. This book was released on 2010-06-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foster long-term customer relationships and accelerate productivity using the proven strategies and best practices in this Oracle Press guide. Oracle CRM On Demand Deployment Guide shows how to set up, customize, and manage a dynamic software-as-a-service solution across your enterprise. Develop implementation plans, maximize user adoption, build applets and portals, integrate Web 2.0 features, and use analytics dashboards. The latest design, tuning, and data security techniques are also covered in this practical resource. Establish business objectives, project requirements, and key success metrics Staff an implementation team and develop effective rollout plans Configure, deploy, and administer Oracle CRM On Demand Manage users and restrict access using roles and privileges Customize sales, marketing, and service processes with the object model Embed external content and URLs using the web services API Distribute real-time BI using dashboards and advanced reporting tools Incorporate web tabs, mashups, Google services, and RSS feeds Use workflow to automate business process management
Download or read book Oracle Crm on Demand Essentials written by Kelvin K and published by Createspace Independent Publishing Platform. This book was released on 2016-01-18 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: Oracle CRM On Demand Essentials These questions are similar to the ones asked in the actual Test. How should I know? I know, because although I have been working as an Oracle CRM Consultant for many years, I have myself recently certified with the latest version of the Certification test. Before you start here are some Key features of the Certification Exam. This certification exam verifies that the candidate has the knowledge required in the area of Oracle CRM On Demand This certificate builds on basic consultant skills and experience that is then refined by practical experience during several projects. Candidates must also demonstrate understanding of how to use Company Administration, Visibility & Access Control, Role & User Set Up, Customizing fields/pages, Administration, Assignments & Field sharing. The exam is Computer based and you have 150 minutes to answer 78 Questions. The Questions are (mostly) multiple choice type and there is NO penalty for an incorrect answer. Some of the Questions have more than one correct answer. You must get ALL the options correct for you to be awarded points. For questions with a single answer, the answers will have a button next to them. You will be able to select only one button. For questions with multiple answers, the answers will have a 'tick box' next to them. This allows you to select multiple answers. You are not allowed to use any reference materials during the certification test (no access to online documentation or to any Oracle system). Clearing the Certification will not automatically lead you to a job. However a Certification with some project experience will certainly open a lot of doors for you. So if you have little or no experience, you should get yourself certified, get some project experience, and then the whole of the Oracle World open for you to explore. Helping you with the first step on you ladder to success is this book! Some UNIQUE features of this Book: - There is NO Other quality material in the market for this Certification exam. - The author has himself cleared the exam. - All questions are multiple choice format, similar the questions you will get in the actual exam. - Over 140 authentic questions, testing the exact same concepts that will be tested in Your exam!
Download or read book Information Intelligence Systems Technology and Management written by Sumeet Dua and published by Springer Science & Business Media. This book was released on 2011-02-28 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 5th International Conference on Information Systems, Technology and Management, ICISTM 2011, held in Gurgaon, India, in March 2011. The 35 revised full papers presented together with 4 short papers were carefully reviewed and selected from 106 submissions. The papers are organized in topical sections on information management, information systems, information technology, healthcare information management and technology, business intelligence, applications, as well as management science and education.
Download or read book Oracle Hyperion Interactive Reporting 11 Expert Guide written by Edward J. Cody and published by Packt Publishing Ltd. This book was released on 2011-12-08 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Oracle Hyperion Interactive Reporting is one of many products in the Oracle Business Intelligence Enterprise Edition Plus software suite, an industry-leading business intelligence platform. The primary focus of the Interactive Reporting product is to provide strong relational querying and data analysis capabilities, where the software provides significant flexibility for creating custom dashboards, interfaces, and data analysis routines through the use of JavaScript programming and built-in software functionality. While Interactive Reporting is extremely flexible, performing advanced operations in the software is complicated and requires basic programming knowledge and an advanced understanding of the software. This book continues from where The Business Analysts Guide to Oracle Hyperion Interactive Reporting 11 completed and provides the reader with the information to successfully execute the advanced features of the product along with examples and specific techniques applicable to everyday use.The Oracle Hyperion Interactive Reporting 11 Expert Guide provides software users and developers with many examples of the techniques used by software experts. The book begins with an introduction to leveraging advanced features of the project and an introduction to JavaScript. Dashboards are a major focus of the book with four chapters focused on building a simple to complex dashboard including functions, global objects, and syncing selections across dashboards. The book places an emphasis on learning methods for data analysis by using advanced programming and built-in functions, and a unique approach to using code to generate batch reports and exports is provided. The Dashboard Studio Optimize Utility and the Dashboard Studio Merge utility are explained in detail, and the approach to building and using a central code repository for use in dashboards and computations across multiple documents in an enterprise is demonstrated.This book will help the reader become an expert user of the software, providing the skills necessary to understand, communicate, and perform advanced level tasks. The authors experience in developing and supporting Interactive Reporting users is very apparent throughout each chapter of the book. While the book displays content and examples from version 11 of the software, the book is also applicable to previous versions of the software dating back to version 8, so readers not currently using Interactive Reporting 11 will find the book applicable to daily use with the product.
Download or read book Oracle CRM On Demand Administration Essentials written by Padmanabha Rao and published by Packt Publishing. This book was released on 2012 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is packed with real world examples that cover the design and discipline of the software and service of CRMOD. If you are a CRMOD Administrator, business analyst, or an integration specialist looking forward to implementing CRMOD in your organization and interested in developing business applications integral to CRMOD, then this is the best guide for you. This book assumes you have basic knowledge of CRMOD.
Download or read book Customer Relationship Management written by Srivastava Mallika and published by Vikas Publishing House. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: With the aim of developing a successful CRM program this book begins with defining CRM and describing the elements of total customer experience, focusing on the front-end organizations that directly touch the customer. The book further discusses dynamics in CRM in services, business market, human resource and rural market. It also discusses the technology aspects of CRM like data mining, technological tools and most importantly social CRM.The book can serve as a guide for deploying CRM in an organization stating the critical success factors.KEY FEATURES• Basic concepts of CRM and environmental changes that lead to CRM adoption• Technological advancements that have served as catalyst for managing relationships• Customer strategy as a necessary and important element for managing every successful organization• CRM is not about developing a friendly relationship with the customers but involves developing strategies for retention, and using them for achieving very high levels of customer satisfaction• The concept of customer loyalty management as an important business strategy• The role of CRM in business market• The importance of people factor for the organization from the customer's perspective• Central role of customer related databases to successfully deliver CRM objectives• Data, people, infrastructure, and budget are the four main areas that support the desired CRM strategy
Download or read book An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry written by Alireza Faed and published by Springer Science & Business Media. This book was released on 2013-06-12 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type mapping, SPSS, structural equation modeling, and linear and fuzzy approaches. This new methodology, in contrast to previous ones, is able to handle customer complaints with respect to different variables, thus allowing organizations to find their key customers and key complaints, and to address and provide solution to the major complaints of the key customers, hence promoting business development. The thesis also describes the successful application of the method to a real-world case, represented by the immeasurable truck drivers complaints at the Fremantle port in Western Australia.
Download or read book Oracle Streams 11g Data Replication written by Kirtikumar Deshpande and published by McGraw Hill Professional. This book was released on 2010-12-22 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master Oracle Streams 11g Replication Enable real-time information access and data sharing across your distributed framework using the expert information in this Oracle Press guide. Oracle Streams 11g Data Replication explains how to set up and administer a unified enterprise data sharing infrastructure. Learn how to capture, propagate, and apply database changes, transform data, and handle data conflicts. Monitoring, optimizing, and troubleshooting techniques are also covered in this comprehensive volume. Understand Oracle Streams components and architecture Gain in-depth knowledge about capturing, propagating, and applying data manipulation language (DML) and data definition language (DDL) changes Learn how to access and modify the contents of Logical Change Records Build custom procedures for data transformations Configure Oracle Streams replication for the database, schemas, and tables Tune Oracle Streams performance for improved throughput Manage and monitor Oracle Streams using Oracle Enterprise Manager Grid Control Learn from several practical examples and scripts
Download or read book Oracle Self Service Applications written by Melanie Anjele Cameron and published by McGraw Hill Professional. This book was released on 2010-05-06 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Maximize the Capabilities of Oracle Self-Service Applications Get complete coverage of Oracle E-Business Suite's self-service modules, including Oracle iProcurement, Oracle Internet Expenses, Oracle iSupplier Portal, and Oracle iReceivables, inside this Oracle Press guide. Oracle Self-Service Applications discusses the features of each module and how they benefit organizational workflow, and reviews common implementation considerations that apply to all the applications. The book also provides detailed configuration instructions explaining each screen and field. Learn how to set up and use: Oracle iProcurement for automating both the requesting and approval of requisitions Oracle Internet Expenses for streamlining the entry, approval, and auditing of expense reports, including credit card processing Oracle iSupplier Portal to allow secure supplier collaboration Oracle iReceivables to enable customers and employees to review account information online The order management portal for granting inquiry-only viewing and tracking of orders and delivery status Oracle Bill Presentment Architecture for customizing invoices Oracle Approvals Management to accommodate complex rules for approving transactions Oracle Application Framework to customize both the options and usability of the self-service applications
Download or read book Managing Oracle Fusion Applications written by Richard Bingham and published by McGraw Hill Professional. This book was released on 2011-03-08 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master Oracle Fusion Applications Administer a fully integrated application management framework across your enterprise using the detailed information contained in this Oracle Press guide. Managing Oracle Fusion Applications first explains key principles and then logically groups utilities into practical, ready-to-use toolboxes. Learn how to build lifecycle models, deliver dynamic business intelligence, optimize performance, mitigate risk, and integrate the latest Web 2.0 and social networking features. Compliance, security, and testing techniques are also covered in this comprehensive resource. Understand the components and architecture of Oracle Fusion Applications Plan, develop, and implement an effective application management plan Resolve reliability issues with Oracle Enterprise Manager Configure and deploy applications from the Oracle WebLogic Server Administration Console Adjust run-time parameters using Java Management Extensions and MBeans Generate and distribute reports using Oracle Business Intelligence 11g Establish solid user authentication, access control, and data protection policies Work with Oracle Fusion Governance, Risk, and Compliance Intelligence
Download or read book Oracle WebLogic Server 11g Administration Handbook written by Sam R. Alapati and published by McGraw Hill Professional. This book was released on 2011-09-22 with total page 529 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the Configuration and Administration of Oracle WebLogic Server 11g Oversee a robust, highly available environment for your mission-critical applications using the expert information in this Oracle Press guide. Oracle WebLogic Server 11g Administration Handbook explains the latest management techniques for the de facto application server for Oracle Fusion Middleware 11g> and provides detailed examples and best practices. Find out how to use the Oracle WebLogic Server Administration Console feature, employ command-line and scripting tools, implement failover and migration capabilities, and generate reliable backups. Troubleshooting, tuning, and security procedures are also covered in this comprehensive resource. Install Oracle WebLogic Server 11g or upgrade from a previous version Configure domains, servers, clusters, custom networks, and virtual hosts Work with the Administration Console and Monitoring Dashboard features of Oracle WebLogic Server Use the WebLogic Scripting Tool (WLST) feature of Oracle WebLogic Server to manage and monitor domains Use the Oracle WebLogic Server Work Managers feature to optimize scheduled work Deploy Web applications, Enterprise JavaBeans, and Java EE modules Improve scalability and reliability using Oracle WebLogic Server clusters Monitor servers, tune the Java Virtual Machine, maximize throughput, and optimize performance Authenticate, authorize, and map users within defined security realms
