Download or read book Achieving Excellence Through Customer Service written by John Tschohl and published by Best Sellers Publishing. This book was released on 1996 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Promotes the theory that superior customer service leads to a superior business organisation

Download or read book Apartheid s Reluctant Uncle written by Thomas Borstelmann and published by Oxford University Press, USA. This book was released on 1993 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Borstelmann (history, Cornell U.) brings to light the neglected history of Washington's strong, but hushed, backing for the white supremacist National Party government that won power in South Africa in 1948, and for its formal establishment of apartheid. Annotation copyright by Book News, Inc., Portland, OR

Download or read book On the Cessation of the Charismata written by Jon Mark Ruthven and published by . This book was released on 2011-02 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book That s the Joint written by Murray Forman and published by Psychology Press. This book was released on 2004 with total page 652 pages. Available in PDF, EPUB and Kindle. Book excerpt: Spanning 25 years of serious writing on hip-hop by noted scholars and mainstream journalists, this comprehensive anthology includes observations and critiques on groundbreaking hip-hop recordings.

Download or read book Back to Black written by Kehinde Andrews and published by Zed Books Ltd.. This book was released on 2018-07-10 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Lucid, fluent and compelling’ – Observer ‘We need writers like Andrews ... These are truths we need to be hearing’ – New Statesman Back to Black traces the long and eminent history of Black radical politics. Born out of resistance to slavery and colonialism, its rich past encompasses figures such as Marcus Garvey, Angela Davis, the Black Panthers and the Black Lives Matter activists of today. At its core it argues that racism is inexorably embedded in the fabric of society, and that it can never be overcome unless by enacting change outside of this suffocating system. Yet this Black radicalism has been diluted and moderated over time; wilfully misrepresented and caricatured by others; divested of its legacy, potency, and force. Kehinde Andrews explores the true roots of this tradition and connects the dots to today’s struggles by showing what a renewed politics of Black radicalism might look like in the 21st century.

Download or read book Writing on the Wall written by Mumia Abu Jamal and published by City Lights Publishers. This book was released on 2015-06-29 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Revolutionary love, revolutionary memory and revolutionary analysis are at work in every page written by Mumia Abu-Jamal … His writings are a wake-up call. He is a voice from our prophetic tradition, speaking to us here, now, lovingly, urgently. Black man, old-school jazz man, freedom fighter, revolutionary—his presence, his voice, his words are the writing on the wall."—Cornel West, from the foreword From the first slave writings to contemporary hip hop, the canon of African American literature offers a powerful counter-narrative to dominant notions of American culture, history and politics. Resonant with voices of prophecy and resistance, the African American literary tradition runs deep with emancipatory currents that have had an indelible impact on the United States and the world. Mumia Abu-Jamal has been one of our most important contributors to this canon for decades, writing from the confines of the U.S. prison system to give voice to those most silenced by chronic racism, impoverishment and injustice. Writing on the Wall is a selection of more than 100 previously unpublished essays that deliver Mumia Abu-Jamal's essential perspectives on community, politics, power, and the possibilities of social change in the United States. From Rosa Parks to Edward Snowden, from the Trail of Tears to Ferguson, Missouri, Abu-Jamal addresses a sweeping range of contemporary and historical issues. Written mostly during his years of solitary confinement on Death Row, these essays are a testament to Abu-Jamal's often prescient insight, and his revolutionary perspective brims with hope, encouragement and profound faith in the possibility of redemption. "Greatness meets us in this book, and not just in Mumia's personal courage and character. It's in the writing. This is art with political power, challenging institutional injustice in the U.S. while catalyzing our understanding, memory and solidarities for liberation and love. Writing on the Wall can set the nation aflame—yes, for creating new possible worlds."—Mark Lewis Taylor, Professor of Theology and Culture, Princeton Theological Seminary Mumia Abu-Jamal is an award-winning journalist and author of two best-selling books, Live From Death Row and Death Blossoms. Johanna Fernández is a Fulbright Scholar and Professor of History at Baruch College in New York City. Cornel West is a scholar, philosopher, activist and author of over a dozen books including his bestseller, Race Matters. He appears frequently in the media, and has appeared on Real Time with Bill Maher, The Colbert Report, CNN and C-Span as well as Tavis Smiley.

Download or read book Encyclopedia of Pulp Fiction Writers written by Lee Server and published by Infobase Publishing. This book was released on 2014-05-14 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides an introduction to American pulp fiction during the twentieth century with brief author biographies and lists of their works.

Download or read book Talk Left Walk Right written by Patrick Bond and published by University of Kwazulu Natal Press. This book was released on 2006 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: A consideration of the dynamics of international political economy and geopolitics in South Africa, reviewing Thabo Mbeki's relationship with the United States and his policies on AIDS, trade, debt relief, NEPAD, development, and globalisation. Illustrated with cartoons by Zapiro.

Download or read book Miracle in a Dry Season Appalachian Blessings Book 1 written by Sarah Loudin Thomas and published by Baker Books. This book was released on 2014-07-29 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wonderful, simply wonderful. A story of love, healing, and forgiveness sure to grip the heart of every reader. --Debbie Macomber, New York Times #1 bestselling author In a Drought, It's the Darkest Cloud That Brings Hope It's 1954 and Perla Long's arrival in the sleepy town of Wise, West Virginia, was supposed to go unnoticed. She just wants a quiet, safe place for her and her daughter, Sadie, where the mistakes of her past can stay hidden. But then drought comes to Wise, and Perla is pulled into the turmoil of a town desperately in need of a miracle. Casewell Phillips has resigned himself to life as a bachelor...until he meets Perla. She's everything he's sought in a woman, but he can't get past the sense that she's hiding something. As the drought worsens, Perla's unique gift divides the town in two, bringing both gratitude and condemnation, and placing the pair in the middle of a storm of anger and forgiveness, fear and faith. -- This debut novel is splendid. The story is genuine and heartfelt, with just a touch of the Divine. A story of forgiveness and reckoning, and realizing love does cover a multitude of sins. Thomas will be a go-to author after you read Miracle in a Dry Season. --Rachel Hauck, bestselling author of The Wedding Dress and Once Upon a Prince Charming, whimsical, and intelligently written, Miracle in a Dry Season is a beautiful debut novel! --Ann Tatlock, Christy-award winning author of Promises to Keep

Download or read book Conspiracy of Silence The Tox Files Book 1 written by Ronie Kendig and published by Baker Books. This book was released on 2016-12-06 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kendig Ratchets Up the Action in Her New Suspense Series! Four years after a tragic mission decimated his career and his team, Cole "Tox" Russell is persona non grata to the United States. And that's fine--he just wants to be left alone. But when a dormant, centuries-old disease is unleashed, Tox is lured back into action. Partnered with FBI agent Kasey Cortes, Tox has to pull together a team to begin a globe-spanning search for answers--and a cure. As their quest leads them from continent to continent, it slowly becomes clear they're not just fighting a plague--but battling against an ancient secret society whose true goals remain hidden. With time running out and opposition growing on every side, the key to everything may rest in an antique codex, the Crown of Jerusalem--but will Tox and his team be able to trust each other enough to break this century-spanning conspiracy of silence?

Download or read book Stone written by Ronie Kendig and published by Ronie Kendig. This book was released on 2022-01-06 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: She cost him everything. Now, he’s forced to protect her. Stone Metcalfe embodies the Metcalfe legacy—blue eyes, an unfair amount of good looks, and hardcore patriot-laced character. But a foolish lapse in judgment dismantles his name and career. Humiliated and furious, he retreats to his mountain lodge to hide from media hounds and eke out a new life. However, one phone call from an old Army buddy upends Stone’s best-laid plans. Supermodel Brighton Buchanan had designers and men eating out of her hand until a terrible mistake trapped her in the soul-eating world of human trafficking. Years later, she is used by her captors to take down the best man she’s ever known. The man she loves. Hope lost, she’s unexpectedly freed—and thrown back into Stone’s life. Being forgiven is out of the question considering how much he hates her. Believing danger and her trafficker are one wrong move away, Brighton will do anything to keep him from being ruined again—even if it means going back to that life. As everything is falling apart and threats mount against Brighton, Stone realizes forgiveness is the easy part. Protecting her—and his heart—is another story.

Download or read book Crown of Souls The Tox Files Book 2 written by Ronie Kendig and published by Bethany House. This book was released on 2017-09-05 with total page 533 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Kendig has out done herself."--RT Book Reviews on Conspiracy of Silence Six months after stopping a deadly plague, Cole "Tox" Russell and his team are enjoying a little rest. That peace is short-lived when a sniper shot hits Tox. The enemy is discovered to be one of their own, a rogue Special Forces team operator. Alec King is perhaps the only person as skilled as Tox, and he's out for justice. Furious with orders that got his men killed, he intends to make those responsible pay. And he insists Tox join him, believing they are the same breed of soldier. Afraid his old friend is right, Tox battles a growing darkness within himself as he and his team engage in another deadly encounter with antiquity. It appears Alec is cheating--he's using a mysterious artifact, a crown that history has linked to some of the worst slaughters in humanity. Racing to stop Alec before his vengeance is unleashed, Tox must fight the monster without becoming one.

Download or read book Situating Globality written by Wim M. J. van Binsbergen and published by African Dynamics. This book was released on 2004 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume should be of great value to all readers interested in the study of cultural globalization from the perspectives of anthropology, philosophy, cultural studies, political science and international relations."--Jacket.

Download or read book Blood Gorgons written by Henry Zou and published by Games Workshop. This book was released on 2011-02-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Blood Gorgons, a Chaos Space Marine warband, fight the threat from Nurgle-infected foes on the planet of Hauts Bassiq. The Blood Gorgons Chaos Space Marines are called to one of their recruiting worlds as the populace is struck down by a plague of mutation. But the expeditionary force is decimated by a mysterious foe, and Sargaul is one of few survivors. The polluted world has become even more nightmarish than before, and Sargaul faces insurmountable odds if he is to save the savage planet. Facing a hostile environment, shadowy xenos enemies and treachery from within his own forces, Sargaul must dig deep into his hatred and determination to leave Haute Bassiq alive.

Download or read book Scalped written by Jason Aaron and published by Titan Books. This book was released on 2011 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Red Crow sends his right-hand man, Shunka, to sort out a feud with a rival Native American casino, but now Sunka has become embroiled in a murder mystery. He knows he should walk away, but something inside won't let him, which means things are about to get bloody.

Download or read book Experience Design 1 1 written by Nathan Shedroff and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experience Design 1.1 is the update to the seminal book Experience Design 1, published in 2001. This update expands the text in the descriptive chapters and adds may new online and offline examples. It is a book about today's intersection of disciplines, such as: interaction design, information design, visual design, and more related methodologies are just parts of the whole. Practiced by many people around the world, experience design is as much an approach and ethic, as it is a field of work. Experience Design is not only a way of designing online experience (such as websites), as but more importantly, it is a way of approaching all design, including products, services, environments, and events. Read cover to cover, Experience Design 1.1 is a kind of text book containing theory as well as examples. Opened to a page at random, it's a source of inspiration that can be used to challenge your thinking when working on a creative project.

Download or read book Fierian written by Ronie Kendig and published by Abiassa's Fire. This book was released on 2018-03-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: As Abiassa's people fall her Deliverers wait to make their last stand.