Download or read book To the Front written by Claudia Friddell and published by Astra Publishing House. This book was released on 2022-03-01 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: This powerful tribute to Civil War nurse Clara Barton and her heroic efforts during the Battle of Antietam reveals how she earned the name "The Angel of the Battlefield," and shows the beginnings of her journey as one of our country's greatest humanitarians and the founder of the American Red Cross. During the Civil War, Clara Barton—one of the first women to receive permission to serve on a battlefield—snuck her supply wagon to the head of a ten-mile wagon train to deliver provisions to the Antietam Battlefield. On the bloodiest day in American history, Clara and her team of helpers sprang into action as they nursed the wounded and dying, cooked meals for soldiers, and provided doctors with desperately needed medical supplies and lanterns so they could operate through the night. Author Claudia Friddell blends her words with Clara Barton’s firsthand account to capture the nurse’s brave actions, while Christopher Cyr’s dramatically accurate illustrations portray one of the most heroic women in history.
Download or read book On the Front Line written by Stephen J. Frenkel and published by Cornell University Press. This book was released on 2018-10-18 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. The volume is based on a four-year study of over a thousand employees and eight leading companies in the United States, Australia, and Japan. On the Front Line reveals similarities and differences found in work environments—such as variance in authority relations and division of labor—as well as significant contrasts between management approaches used in Japan and those used in the United States and Australia. By examining how work differs among service, sales, and knowledge-based settings, it also shows how bureaucratic, entrepreneurial, and network forms of organization coexist in the informational economy.This seminal analysis of work in the service sector offers both a benchmark for consultants working with customer-contact organizations and valuable information for anyone concerned with the changing nature of work.
Download or read book Judgment on the Front Line written by Chris DeRose and published by Penguin. This book was released on 2012-10-11 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care
Download or read book On the Front Lines written by Jordan Aumann and published by Wipf and Stock Publishers. This book was released on 2000-07-15 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Thriving on the Front Lines written by Bob Bertolino and published by Routledge. This book was released on 2014-03-26 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Youth and Family Services (YFS) are part of residential and group homes, schools, social service organizations, hospitals, and family court systems. YFS include prevention, education, positive youth development, foster care, child welfare, and treatment. As YFS has evolved advances in research have brought forth a host of promising new ideas that both complement and expand on the original underpinnings of strengths-based practice. Thriving on the Front Lines represents an articulation of these advancements. Thriving on the Front Lines explores the use of strengths-based practices with those who are "in the trenches," Youth Care Worker (YCWs). Commonly referred to as resident counselors, youth counselors, psychiatric technicians (psych techs), caseworkers, case managers, and house parents or managers, YCWs are on the "front lines," often providing services 24 hours a day. Thriving on the Front Lines is an up-to-date treatise on the pivotal role of YCWs and those who work day in and day out with youth to improve their well-being, relationships, and overall quality of life. Unique aspects of the strengths-based framework provided in Thriving on the Front Lines include: Strengths-based principles informed by five decades of research; Discussion of the importance of using real-time feedback to improve service outcomes and "how to" implement an outcome-orientation; Exploration of Positive Youth Development; Two chapters devoted entirely to strengths-based interventions; An in-depth discussion of how to improve effectiveness through deliberate practice; and, How to develop a strengths-based organizational climate.
Download or read book World War II on the Front Lines written by Tim Cooke and published by Capstone. This book was released on 2014 with total page 19 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Approaches the topic of World War II from the perspective of those fighting in it"--
Download or read book World War I on the Front Lines written by Tim Cooke and published by Capstone. This book was released on 2014-07-01 with total page 19 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Approaches the topic of World War I the perspective of soldiers fighting in it"--
Download or read book Guerrilla Marketing on the Front Lines written by Jay Conrad Levinson and published by Morgan James Publishing. This book was released on 2008-08-01 with total page 441 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to creating low-cost, innovative, and unconventional marketing, featuring real-life stories from seasoned experts. Let thirty-five world-class guerrilla marketing coaches teach you their time-tested tactics and strategies for getting new customers and turning them into your most enthusiastic fans! Here is a taste of what you’re going to learn in Guerrilla Marketing on the Front Lines: Dozens of new high impact strategies for reaching and acquiring new customers . . . even on a shoestring budget Cutting edge online tactics designed to cut through the clutter and dramatically increase your visibility and conversion rates The keys to developing high powered Guerrilla partnerships and affiliate programs that will leverage your time and actually make you money while you sleep Are you ready to turn your own prospects into customers and then into raving fans who will buy from you again, and again, and again? Join us on the Front Lines and get ready to launch your own Guerrilla Marketing Attack!
Download or read book Children and Youth on the Front Line written by Jo Boyden and published by Berghahn Books. This book was released on 2005 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: This series reflects the multidisciplinary nature of the field and includes within its scope international law, anthropology, medicine, geopolitics, social psychology and economics.
Download or read book The U S Civil War on the Front Lines written by Tim Cooke and published by Capstone. This book was released on 2014-07-01 with total page 19 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Approaches the topic of the Civil War from the perspective of those fighting in it"--
Download or read book Investing in Homeland Security Challenges on the Front Line written by United States. Congress. Senate. Committee on Governmental Affairs and published by . This book was released on 2003 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Film Photography on the Front Range written by Tim Blevins and published by Pikes Peak Library District. This book was released on 2012 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book On the Front Lines of Pennsylvania Politics written by John M. Baer and published by Arcadia Publishing. This book was released on 2012-09-25 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enjoy a fun look at behind-the-scenes politics and personalities in the history of Harrisburg and the Keystone State. Pennsylvania, first home of the Declaration of Independence and the Constitution, has a tradition of political progress. However, along with the good, the political playground of Pennsylvania has also seen the brazenly bad behavior of its political leaders. For over twenty-five years, political columnist John Baer has had a front-row seat to the foibles and follies of the Keystone State's political system. Baer takes readers through his memories of covering state politics for the last quarter century, from Democratic governor Milton Shapp's short-lived run for president--in which he finished behind "no preference" in the Florida primary--to highlights of some of the game-changing campaign missteps and maneuvers that moved administrations in and out of the capital. With a delightfully gruff wit, Baer gives readers a behind-the-scenes view of the politics and personalities that have passed through Harrisburg.
Download or read book On the Front Lines of the Cold War written by Donald Paul Steury and published by Central Intelligence Agency. This book was released on 1999 with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book On the Front Line The Collected Journalism of Marie Colvin written by Marie Colvin and published by HarperCollins UK. This book was released on 2012-04-26 with total page 750 pages. Available in PDF, EPUB and Kindle. Book excerpt: Veteran Sunday Times war correspondent, Marie Colvin was killed in February 2012 when covering the uprising in Syria. On the Front Line is an Orwell Special Prize winning journalism collection from veteran war correspondent Marie Colvin, who is the subject of the movie A Private War, starring Rosamund Pike and Jamie Dornan.
Download or read book Doughboys on the Western Front written by Aaron Barlow and published by Bloomsbury Publishing USA. This book was released on 2016-11-07 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covering the daily lives of American soldiers from their training through their arrival in France and participation in the final battles of the war, this book offers a breadth of perspectives on the experiences of doughboys in the First World War via primary documents of the time. Due to the mechanical typewriter and the Linotype machine, printed materials during the World War I era were produced quickly and widely distributed. In a time without media other than those on paper, printed materials like newspapers, magazines, books, letters, and army orders were critical for communication. This book examines the range of documents written during World War I or within a few years of the end of the conflict to reveal the experiences of the doughboys who participated in "the war to end all wars." Through documents such as military communications, newspaper accounts, personal letters, divisional histories written soon after the end of hostilities, and other sources, readers get detailed glimpses into the doughboy experience during World War I. The book covers subject matter throughout their time as soldiers, including training in the United States and in France, early participation in conflicts, daily life in the American Expeditionary Force, the major battles for American troops, and what returning home was like for those lucky ones. The assembled narrative of the war experience from many different voices and individuals creates a resource that enables a better understanding the attitudes and perspectives from 1918 through the very early 1920s. Readers will also gain an appreciation of the many changes in American culture that were to follow immediately after the war's conclusion and contribute to the decade of the Roaring Twenties.
Download or read book On the Front Lines of the Cold War written by Seymour Topping and published by LSU Press. This book was released on 2010-03-15 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: The well-known New York Times correspondent narrates his experiences reporting on some of major events and conflicts of the years following World War II and discusses his interviews with such political figures as Mao Tse Tung and Fidel Castro.
