Download or read book Total Quality Management for Engineers written by M Zairi and published by Elsevier. This book was released on 1991-10-30 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for practitioners and students with an engineering background, this book bridges the gap between their understanding of the techniques of quality control and the wider definition of TQM which is now accepted as a key part of business philosophy. Analyzes the relevance of total quality management (TQM) to changes in the engineering profession in the light of its increased involvement in company practices. It presents a broad picture of TQM and its main aspects and explains why it is considered as the major thrust for future competitiveness.

Download or read book IT Services written by Anthony F. Tardugno and published by Prentice Hall Professional. This book was released on 2000 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: PLEASE PROVIDE COURSE INFORMATION PLEASE PROVIDE

Download or read book The Horizontal Organization written by Frank Ostroff and published by Oxford University Press. This book was released on 1999-02-04 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The vertical/functional hierarchy has been the mainstay of business since the industrial revolution. But it has its problems. In fact, the vertical design all but guarantees fragmented tasks, overspecialization, fiefdoms, turf wars, the urge to control from the top--all the negatives that foster organizational paralysis. In The Horizontal Organization, Frank Ostroff provides executives with the first truly viable alternative to the age-old vertical alignment. Indeed, he offers nothing less than the first full view of what the organization of the future looks like and how it works. The concept of horizontal organization has been hailed in Fortune as "a model corporation for the next fifty years" and in a Business Week cover story as "the real thing." But until now, management books have offered only piecemeal accounts of what the organization of the future might look like. Ostroff, a key developer of the concept of the horizontal organization, offers the first workable road map. He describes what the horizontal organization is, what it looks like, why it is important, how it helps improve performance, where it is appropriate, and how to develop it. The book contains real case examples that show how major international corporations (and one federal agency) have used Ostroff's concepts to meet their competitive goals. For instance, we see how Ford Motor Company's Customer Service Division turned to the horizontal organization to meet a highly ambitious goal--to get the customer's car fixed right, on time, the first time, at a competitive price, in convenient locations. We see how a horizontal design radically improved the performance of OSHA (the federal agency that oversees occupational safety), transforming it from a bureaucratic enforcer of regulations to a proactive problem-solver in a concerted effort to improve working conditions and save lives. And we see how Xerox combined both vertical and horizontal designs successfully, a case that underscores when a firm can best use the horizontal organization to achieve their goals. Ostroff also looks at a General Electric plant in North Carolina, Motorola's Space and Systems Technology Group, and the home finance division of Barclays Bank, highlighting how these major corporations have also used the horizontal organization to radically improve productivity. Many successful business books, such as Reengineering the Corporation and Beyond Reengineering, have given managers only a piece of the puzzle. Ostroff gives us the complete picture. The Horizontal Organization offers the first usable roadmap to the twenty-first-century firm. It is a book everyone who desires to radically improve the performance of their organization will want to read.

Download or read book Sustainable Urban Logistics Concepts Methods and Information Systems written by Jesus Gonzalez-Feliu and published by Springer Science & Business Media. This book was released on 2013-09-07 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the 1990’s, researchers, practitioners and public administrations have given more thought to urban logistics. However, their interests and goals are not the same, and several approaches do not produce efficient logistics systems as a result. This book aims to provide both a conceptual framework for urban logistics planning and management and to create a basis for deploying solutions that aim to reduce the main nuisances related to urban goods. The proposed book is divided in two parts. The first proposes a set of methodological chapters, written by key authors, which aim to support decision makers in their current choices related to urban logistics. In addition to public authorities’ aims and goals, the book highlights the importance of private actors, and shows how supply chain management can deal with the problems of the last urban mile and its integration in global logistics chains. The second presents several applied research works that deal with current planning and practice issues in urban logistics, such as the role of city planning, the place of night deliveries in carrier organization, the limits of logistics pooling, and the real estate market, among others. The book was written by key authors, all having considerable research experience and recognised as experts in their respective fields. Each chapter presents methods and results of research works, written for a broad audience, and more precisely directed to both academics and practitioners.

Download or read book F W Taylor written by John Cunningham Wood and published by Taylor & Francis. This book was released on 2002 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following the volumes on Henri Fayol, this next mini-set in the series focuses on F.W. Taylor, the initiator of "scientific management". Taylor set out to transform what had previously been a crude art form in to a firm body of knowledge.

Download or read book A User s Guide to Principal Components written by J. Edward Jackson and published by John Wiley & Sons. This book was released on 2005-01-21 with total page 597 pages. Available in PDF, EPUB and Kindle. Book excerpt: WILEY-INTERSCIENCE PAPERBACK SERIES The Wiley-Interscience Paperback Series consists of selected books that have been made more accessible to consumers in an effort to increase global appeal and general circulation. With these new unabridged softcover volumes, Wiley hopes to extend the lives of these works by making them available to future generations of statisticians, mathematicians, and scientists. From the Reviews of A User’s Guide to Principal Components "The book is aptly and correctly named–A User’s Guide. It is the kind of book that a user at any level, novice or skilled practitioner, would want to have at hand for autotutorial, for refresher, or as a general-purpose guide through the maze of modern PCA." –Technometrics "I recommend A User’s Guide to Principal Components to anyone who is running multivariate analyses, or who contemplates performing such analyses. Those who write their own software will find the book helpful in designing better programs. Those who use off-the-shelf software will find it invaluable in interpreting the results." –Mathematical Geology

Download or read book Sistema de gesti n de calidad written by Óscar Claret González Ortiz and published by Ecoe Ediciones. This book was released on 2016-01-01 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: La calidad de un bien o servicio no se decreta: se crea y se produce. La creación y aplicación de un sistema de gestión de calidad basado en las normas ISO 9000 puede servir de guía para asegurar que un bien o servicio ha sido producido con procesos controlados; sin embargo, esto solo no garantiza la calidad. Las normas ISO especifican aquello que “se debe hacer”, pero el “cómo” es la verdadera tarea de quien diseña, documenta e implementa un sistema de gestión de calidad. Este texto es una guía útil para planear el proceso, diseño e implementación del sistema de gestión en una empresa de acuerdo con los requisitos de la norma ISO vigente. El libro contiene capítulos sobre el marco referencial de la norma ISO y conceptos como ingeniería de calidad, mejoramiento continuo, manual de calidad, auditoría interna, auditoría externa y certificación. El texto está actualizado hasta la norma ISO 9001-2015 y contiene referencias útiles a versiones anteriores de la norma. Sistemas de gestión de calidad: Teoría y práctica es un valioso texto guía para la enseñanza de la Calidad en los niveles de pregrado y posgrado en carreras como Ingeniería, Administración de Empresas y Economía, y para empresarios con interés en conocer sobre las normas ISO y los sistemas de gestión.

Download or read book Importancia de la gesti n de la cultura corporativa en procesos de certificaci n de calidad written by Olga Lucía Anzola Morales and published by U. Externado de Colombia. This book was released on 2011-08-05 with total page 4 pages. Available in PDF, EPUB and Kindle. Book excerpt: El presente trabajo busca aportar conocimientos en relación con la importancia dada a la cultura corporativa y al esquema de gestión utilizado en el manejo de los cambios derivados de la implantación de procesos de certificación de calidad, y de acuerdo con los conocimientos, apreciaciones y experiencia de 25 asesores y consultores de empresas en Sistemas de Gestión de la Calidad (SGC), teniendo como referente la Norma Técnica Colombiana NTC-ISO 9001:2000. El estudio se centra en la identificación y el análisis de los factores culturales que pueden facilitar o dificultar la implantación del proceso y en las alternativas de manejo de los mismos.

Download or read book ISO 9000 written by David Hoyle and published by . This book was released on 1998 with total page 566 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book La transicion a las nuevas ISO 9000 2000 y su implantaci n written by Cervera Martínez, Josep and published by Ediciones Díaz de Santos. This book was released on 2002-01-01 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: La transición a las nuevas normas ISO 9000:2000 conlleva que muchas empresas certificadas o de próxima certificación de sus sistemas de gestión de calidad,se planteen un sinfín de interrogantes sobre cómo enfocar este nuevo proyecto,con qué medios, qué contenidos, qué formación, qué esfuerzos son necesarios en la organización y que plazos pueden ser los más prudentes para conseguir queel proceso de cambio no sea traumático y por tanto tenga una incidencia tenueen sus organizaciones. Este libro pretende dar una respuesta ajustada a las tareas y sus contenidos con elementos gráficos de fácil comprensión y ejemplosde formularios o documentos que se deberían desarrollar para dar un cumplimiento satisfactorio a las nuevas exigencias de la norma ISO 9001:2000. Una de lasdificultades más visibles y palpables de la nueva norma es el "enfoque basadoen los procesos"; cómo se identifican, cómo se definen, cómo se interrelacionan y sin duda cómo documentarlos, todo ello se puede ver en este libro con casos y ejemplos. Este libro puede ser una herramienta útil y de gran ayuda paraaquellos directivos, técnicos de calidad, asesores y auditores de empresas y organizaciones relacionadas con el mundo de la gestión de calidad.INDICE RESUMIDO: Las nuevas normas de gestión de calidad ISO 9000:2000. Principios de gestión de calidad. La gestión orientada al proceso. Indicadores. Auditorías orientadas a procesos. La satisfacción del cliente. La mejora continua. La gestión documental. Guía para la evaluación de la ISO 9001:2000.

Download or read book Sistemas de Gesti n de Calidad Iso 9001 2015 written by José Manuel Cortés Sánchez and published by ICB Editores. This book was released on 2017-07-18 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mediante el manual Sistemas de Gestión de Calidad (9001:2015) conocerá los últimos cambios sobre las modalidades Gestión de Calidad. Aprender a valorar el concepto del Sistema de Gestión de Calidad, comprender en qué se basan y en qué consisten las modificaciones que se proponen con los cambios en la norma. Este manual analiza los principales cambios que ha introducido la ISO 9001:2015 ayudando a comprender el nuevo enfoque y dotándoles de las herramientas y conocimientos necesarios para llevar a cabo con éxito la transición a la nueva norma adaptando los Sistemas de Gestión de la Calidad de las empresas a las nuevas directrices.

Download or read book Novedades ISO 9001 2015 written by Paloma López Lemos and published by ESIC. This book was released on 2016 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Sistemas de gesti n de la calidad written by and published by . This book was released on 2001 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book T cnicas para la gesti n de la calidad written by Albert Badia and published by Tecnos Editorial S A. This book was released on 1999-01 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Sistemas ISO 9000 de gesti n de la calidad written by Centro de Comercio Internacional UNCTAD-GATT. and published by . This book was released on 1998 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Iso 9000 2000 gesti n de la calidad en los procesos financieros written by Alvaro Perdomo Burgos and published by . This book was released on 2003 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: Implementar sistemas de gestion de calidad es de gran importancia para el mejoramiento de los procesos financieros, la norma ISO 9000 ayuda a implementar normas de organización que lleven a obtener un modelo total de la calidad.

Download or read book Iso 9000 written by Lamprecht and published by CRC Press. This book was released on 1992-04-15 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide for quality managers in companies wanting to register and document that they are adhering to the International Standard Organization 9000 standards, or to implement a quality program based on the standards. Industrial customers are increasingly requiring such documentation from their supplie