Download or read book Communication Skills written by Kay Norman and published by Scion Publishing Ltd. This book was released on 2019-09-25 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication Skills is an accessible textbook for nursing and healthcare students seeking to understand the concept of communication and to develop their communication skills. Through clear explanations, case studies and activities, the book will help you to understand the principles of communication and develop your own skills for your healthcare practice. You will learn: Why communication is fundamental to nursing and health care How to communicate in assessing, planning, providing and managing care How to communicate in promoting health and in therapeutic interventions How to communicate in difficult situations How to communicate with a diverse range of people How communication is used to improve patient safety This book will help you to demonstrate your communication skills and develop your proficiency in nursing and health care. Essentials is a series of accessible, introductory textbooks for students in nursing, health and social care. New and forthcoming titles in the series: The Care Process Communication Skills Leadership Mental Health Promoting Health and Wellbeing Study Skills

Download or read book Negotiation Skills for Rookies written by Patrick Forsyth and published by Marshall Cavendish Corporation. This book was released on 2009 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: For anyone who wants to develop negotiation skills and bargain more effectively! Part of the launch of a major new series - 'Rookies' - by Marshall Cavendish. Become skilled and knowledgeable in just one week: information and advice is straight to the point, fast to read and easy to digest. At all levels, negotiation is one of the most critical skills to have in business today. Written by an experienced practitioner and expert in the field. Whether you know it or not, negotiations are constantly taking place and thus form a critical part of work life. Negotiation is relevant to discussions between colleagues, people who do not know each other, in the same organisation or different ones and between people of different experience, background, nationality and outlook. The negotiating process involves balancing matters between two parties so that you not only get what you want, but get what you want in the best possible way. It is the art of concluding a deal, and the arrangement of all the elements that constitute that deal; the terms and conditions for instance in some business deals. It is a form of communication and, as such, it is an interactive process. This book sets out the essentials - what really matters - about the process. It examines the core techniques and practical, proven approaches that provide a basis for undertaking negotiation, and aims to make them understandable and manageable to use so that you can quickly put your rookie status behind you.

Download or read book Software Management written by Donald J. Reifer and published by John Wiley & Sons. This book was released on 2006-08-30 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Seventh Edition of Donald Reifer's popular, bestselling tutorial summarizes what software project managers need to know to be successful on the job. The text provides pointers and approaches to deal with the issues, challenges, and experiences that shape their thoughts and performance. To accomplish its goals, the volume explores recent advances in dissimilar fields such as management theory, acquisition management, globalization, knowledge management, licensing, motivation theory, process improvement, organization dynamics, subcontract management, and technology transfer. Software Management provides software managers at all levels of the organization with the information they need to know to develop their software engineering management strategies for now and the future. The book provides insight into management tools and techniques that work in practice. It also provides sufficient instructional materials to serve as a text for a course in software management. This new edition achieves a balance between theory and practical experience. Reifer systematically addresses the skills, knowledge, and abilities that software managers, at any level of experience, need to have to practice their profession effectively. This book contains original articles by leaders in the software management field written specifically for this tutorial, as well as a collection of applicable reprints. About forty percent of the material in this edition has been produced specifically for the tutorial. Contents: * Introduction * Life Cycle Models * Process Improvement * Project Management * Planning Fundamentals * Software Estimating * Organizing for Success * Staffing Essentials * Direction Advice * Visibility and Control * Software Risk Management * Metrics and Measurement * Acquisition Management * Emerging Management Topics "The challenges faced by software project managers are the gap between what the customers can envision and the reality on the ground and how to deal with the risks associated with this gap in delivering a product that meets requirements on time and schedule at the target costs. This tutorial hits the mark by providing project managers, practitioners, and educators with source materials on how project managers can effectively deal with this risk." -Dr. Kenneth E. Nidiffer, Systems & Software Consortium, Inc. "The volume has evolved into a solid set of foundation works for anyone trying to practice software management in a world that is increasingly dependent on software release quality, timeliness, and productivity." -Walker Royce, Vice President, IBM Software Services-Rational

Download or read book Negotiation Genius written by Deepak Malhotra and published by Bantam. This book was released on 2008-08-26 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation. Whether you’ve “seen it all” or are just starting out, Negotiation Genius will dramatically improve your negotiating skills and confidence. Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out of preparing for and executing negotiations—whether they involve multimillion-dollar deals or improving your next salary offer. What sets negotiation geniuses apart? They are the men and women who know how to: •Identify negotiation opportunities where others see no room for discussion •Discover the truth even when the other side wants to conceal it •Negotiate successfully from a position of weakness •Defuse threats, ultimatums, lies, and other hardball tactics •Overcome resistance and “sell” proposals using proven influence tactics •Negotiate ethically and create trusting relationships—along with great deals •Recognize when the best move is to walk away •And much, much more This book gets “down and dirty.” It gives you detailed strategies—including talking points—that work in the real world even when the other side is hostile, unethical, or more powerful. When you finish it, you will already have an action plan for your next negotiation. You will know what to do and why. You will also begin building your own reputation as a negotiation genius.

Download or read book The Business of Sports Agents written by Kenneth L. Shropshire and published by University of Pennsylvania Press. This book was released on 2016-03-22 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful sports agents are comfortable with high finance and intense competition for the right to represent talented players, and the most respected agents are those who can deal with the pressures of high-stakes negotiations in an honest fashion. But whereas rules and penalties govern the playing field, there are far fewer restrictions on agents. In The Business of Sports Agents, Kenneth L. Shropshire, Timothy Davis, and N. Jeremi Duru, experts in the fields of sports business and law, examine the history of the sports agent business and the rules and laws developed to regulate the profession. They also consider recommendations for reform, including uniform laws that would apply to all agents, redefining amateurism in college sports, and stiffening requirements for licensing agents. This revised and expanded third edition brings the volume up to date on recent changes in the industry, including: —the emergence and dominance of companies such as Creative Artists Agency and Wasserman Media Group —high-profile cases of agent misconduct, principally Josh Luchs, whose agent certification was revoked by the NFLPA —legal challenges against the NCAA that may fundamentally change the definition of amateurism —changes to agent regulations resulting from new collective bargaining agreements in all of the major professional sports —evaluation of the effectiveness of the Uniform Athlete Agents Act (2000) to regulate agent conduct —issues faced by the increasing number of agents representing athletes who work abroad as well as athletes from abroad who work in the United States. Whether aspiring sports agent, lawyer, athlete seeking an agent, or simply interested in understanding the world of sports representation, the reader will find in The Business of Sports Agents the most comprehensive overview of the industry as well as a straightforward analysis of its problems and proposed solutions.

Download or read book Social Roles Of Sport In Carib written by Michael A Malec and published by Routledge. This book was released on 2013-11-15 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 2004. Routledge is an imprint of Taylor & Francis, an informa company.

Download or read book Arena Review written by ARENA: The Institute for Sport and Social Analysis and published by . This book was released on 1990 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Negotiate to Win written by Jim Thomas and published by Harper Collins. This book was released on 2009-10-13 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the Power Of Better Negotiating Negotiation is one skill everyone needs in order to get more of what they want -- to sell more, to keep costs down, to manage better, to strengthen relationships -- to win! Thomas shows you exactly how the best negotiators reach long-lasting positive solutions that build profits, performance, and relationships. This indispensable guide covers all you'll ever need to know about negotiating, including: The 21 rules of successful negotiating -- and how to defend against them! "Quickies" -- specific tips on how to successfully negotiate with bosses, children, car dealers, contractors, auto mechanics, and many others Why Americans are among the worst negotiators on Earth How to overcome your natural reluctance to bargain Why win-win negotiating is so vital How to thoroughly prepare for your negotiations How to deal with counterparts who intimidate or harass you How to negotiate ethically -- and deal with those who don't How to negotiate more successfully across cultural lines Thomas's Truisms -- 50 memorable negotiating maxims The psychology of negotiating, historical illustrations, day-to-day applications, and much, much more!

Download or read book Bullets Bombs and Fast Talk written by James Botting and published by Potomac Books, Inc.. This book was released on 2008 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the Publisher: A desperate gunman holds a planeload of innocent passengers hostage. A heavily armed cult leader refuses to leave his compound, threatening mass suicide by a hundred of his brainwashed followers. A neo-Nazi militant in a cabin hideout keeps federal agents at bay with gunfire. A baby disappears; his only trace is an ominous ransom call to his parents. Prisoners riot, threatening the lives of prison officers and hundreds of other inmates. How do you react? What do you do? What do you say? Your words, your actions can save lives-or lose them. James Botting faced these challenges and daily pressures during a fascinating and demanding twenty-five-year career as an FBI hostage negotiator. He found himself involved-sometimes peripherally, more often personally-in many of the FBI's most famous events since the 1970s. From Ruby Ridge to Waco, Patty Hearst to Rodney King, and Wounded Knee to TWA 847, Botting was there and on the spot. Along the way hostage negotiation techniques evolved, changing from play-it-by-ear and shoot-from-the-hip to a carefully choreographed psychological game of life and death. Botting was involved every step of the way. In Bullets, Bombs, and Fast Talk: Twenty-five Years of FBI War Stories, Botting vividly describes these events and more as only a participant can. He reviews the successes and the times the FBI fell short. He chillingly recounts a number of times when death seemed inevitable, only to come through unscathed. Botting pulls no punches with this gritty, detailed, and often humorous insider's account of life at the end of a gun as an FBI hostage negotiator.

Download or read book Can You Eat Shoot and Leave Workbook written by Clare Dignall and published by HarperCollins UK. This book was released on 2011-10-31 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: The punctuation workout for sticklers and rookies alike.

Download or read book The Outsourcing Handbook written by Mark Power and published by Kogan Page Publishers. This book was released on 2006-02-03 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing is now increasingly used as a competitive weapon in today's global economy. The Outsourcing Handbook is a step-by-step guide to the whole outsourcing process. It describes each stage or phase of strategic outsourcing, and looks at key factors in the success of a project as well as problem areas and potential pitfalls. Highly practical, it provides an objective, repeatable process that allows organizations to maximize returns on outsourcing investments. Unlike most outsourcing books, it takes a process-oriented, actionable, and structured approach to understanding the intricacies of constructing, managing, and even terminating, an outsourcing engagement.

Download or read book The Savage Truth written by Greg Savage and published by Major Street Publishing. This book was released on 2022-01-01 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Savage Truth is the story of Greg Savage, his stellar career in recruitment and the lessons he has learned on leadership, business and life over a career spanning four decades.The Savage Truth is a must-read for next generation leaders and lovers of business biography. It is a book in two parts. The first part covers Greg's early life - the people and events that shaped him - and follows his career path, which took him from his hometown of Cape Town around the world before settling in Sydney, Australia. He gives an honest, open, often humorous account of his experiences, which reflect how much business has changed over the past 40 years. In the second part of the book, Greg distils his learnings into guidance and advice for his successors in the recruitment industry and, more broadly, to anyone working in business. He covers topics including building a personal brand, negotiating fees and margins, people leverage, performance management, 'Savage' leadership skills and preparing for exit towards the end of your career.Throughout his fascinating career, Greg has learned countless lessons in leadership, business and in life. One of his greatest achievements is his success as a communicator. Greg is one of the most highly respected voices across the global recruitment and professional services industries, speaking regularly to audiences around the world. An early adopter of social media for recruiters, Greg's industry blog, The Savage Truth (gregsavage.com.au/the-savage-truth), is a must-read in the recruitment industry. In November 2018, he was named one of LinkedIn's 'Top Voices'.

Download or read book Five Minutes to a Higher Salary written by Lewis C. Lin and published by . This book was released on 2015-01-02 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by bestselling author and salary negotiation expert, Lewis C. Lin, Five Minutes to a Higher Salary reveals how you can get a higher salary in five minutes or less. Easily get higher salary outcomes by using the book's scripted email and phone templates for over 60 negotiation scenarios. Unlike other negotiation books, you will never be left guessing how to apply a negotiation theory or principle. The book tells how to phrase your negotiation request, including the exact words to use. Scenarios covered include negotiating: Raises Base salaries Bonuses Stock options Early review More vacation time Flexible hours Relocation assistance Tuition reimbursement Severance package Visa sponsorship Special BONUSES include: The magical ONE MINUTE salary negotiation script Frequently asked questions about the negotiation process, including common mistakes and SECRET tactics Six bonus email and phone scripts for RECRUITERS and HIRING MANAGERS to close candidates

Download or read book Wish Hunter written by Jordan Riley Swan and published by Jordan Riley Swan LLC. This book was released on 2023-02-20 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore the dark underworld of wish hunting in the compelling first installment of this urban fantasy trilogy set in Savannah, Georgia—perfect for fans of Laini Taylor and V. E. Schwab. Nadia Kaminski’s family has stolen wishes for generations, auctioning them off to skeevy business tycoons and politicians in back-alley deals. Their operation is simple enough. Find someone who gained a wish after saving a life. Trick the wisher into sharing a deep secret. Steal the wish. And as a marriage counselor, Nadia has more access to people’s secrets than most.But when Nadia comes across the perfect opportunity to steal a wish for herself, she takes it—and the rock star she’s stolen it from desperately wants his wish back.As Nadia tries to figure out how to get rid of the cocky thorn in her side, she must face off against vengeful wish hunters, her all-too-powerful family, and the consequences of her own desires—because stealing wishes can be a deadly affair. Content note: spousal death, gun violence, miscarriage.

Download or read book Effective Negotiation written by Ray Fells and published by Cambridge University Press. This book was released on 2009-11-16 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essential reading for students and professionals in the fields of business, law and management, Effective Negotiation offers a realistic and practical understanding of negotiation and the skills required in order to reach an agreement. In this book Ray Fells draws on his extensive experience as a teacher and researcher to examine key issues such as trust, power and information exchange, ethics and strategy. Recognising the complexity of the negotiation process, he gives advice on how to improve as a negotiator by turning the research on negotiation into practical recommendations. It covers: • How to negotiate strategically • Negotiating on behalf of others • Cultural differences in negotiation The principles and skills outlined here focus on the business context but also apply to interpersonal and sales-based negotiations, and when resolving legal, environmental and social issues. Effective Negotiation also features a companion website with lecturer resources.

Download or read book Illinois Bar Journal written by and published by . This book was released on 2000 with total page 726 pages. Available in PDF, EPUB and Kindle. Book excerpt: Vols. 28- include reports and proceedings of the 64th- (1940- ) annual meetings formerly issued as the association's Annual report.

Download or read book The Collaborator written by Gerald Seymour and published by Abrams. This book was released on 2011-02-03 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: A friend’s death drives an Italian woman to collaborate against her criminal family in this “propulsive, neatly structured thriller” (Guardian (UK)). She is an Italian accountancy student in London, and her boyfriend Eddie teaches at a language school. But the prime reason Immacolata Borelli came to Britain was to look after her gangster brother, wanted for multiple murders back home in Naples. For the Borelli clan are major players in the Camorra, a crime network more close-knit and ruthless than the Sicilian Mafia. Mario Castrolami is a senior Carabinieri investigator of the Camorra, his career dedicated to destroying the corruption and violence of the clans. When Immacolata calls from London to say she is prepared to collaborate with justice—to betray her own family—he knows she is setting in motion a terrifying and unpredictable series of events. The Borellis will not lose their criminal empire without a vicious fight. They will use anything and anyone to prevent her from giving evidence against them. Even Eddie, and Eddie’s life. Praise for The Collaborator “A dense, intensely satisfying thriller from one of the modern masters of the craft.” —Daily Mail (UK) “No summary can suggest its depth and texture. Seymour is not one to cut corners. He does his research, thinks hard about his story and gives us richly imagined novels that bristle with authenticity. Very few thriller writers tell us as much about their characters.” —Patrick Anderson, The Washington Post “Seymour’s twenty-sixth novel builds relentlessly to a fever-pitch conclusion in which a Camorra killer, a hostage rescuer, and a kidnapped victim—characters developed with consummate skill—are all one step from death. Highly recommended for thriller readers.” —Library Journal starred review