Download or read book Measuring and Improving Productivity in Services written by Faridah Djellal and published by Edward Elgar Publishing. This book was released on 2009-01-01 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: The question of how to measure and improve productivity in services has been a recurrent topic in political debates and in academic studies for several decades. The concept of productivity, which was developed initially for industrial and agricultural economies poses few difficulties when applied to standardized products. The advent of the service economy contributed to call into question, if not the relevance of this concept, at least its definition and measurement methods. This book takes stock of the issues met by productivity in services on theoretical, methodological and operational levels. The authors examine various definitions of productivity and the main methods of its measurement. A survey of recent conceptual and methodological debates on the notion of productivity is also presented. A more operational and strategic perspective is then adopted in order to identify and analyze the main levers, factors and determinants for improving productivity and, more generally, the actual strategies adopted for this purpose in firms and organisations. Providing a deep understanding of the specific and underestimated performance processes within service industries, this book will be of great interest to those involved in industrial economics, management science and public administration.

Download or read book Managing Service Productivity written by Ali Emrouznejad and published by Springer. This book was released on 2014-07-31 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying sources of inefficiency for each service unit. It explains how they can be used to determine potential improvement targets for each of the inefficient service units, to identify peers for each service organization and to provide a basis for continuous performance improvement. Presenting applications in a variety of industries, this book will be useful for the service management to improve service productivity, profitability, sustainability and quality and effectiveness of service deliveries. A free trial version of the World’s leading Data Envelopment Analysis Software (PIM-DEA) is available for readers of this book.

Download or read book Measurement of Productivity and Efficiency written by Robin C. Sickles and published by Cambridge University Press. This book was released on 2019-03-28 with total page 631 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a comprehensive approach to productivity and efficiency analysis using economic and econometric theory.

Download or read book Technology in Services written by National Academy of Engineering and published by National Academies Press. This book was released on 1988-02-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beginning by dispelling some of the myths about services, this provocative volume examines the growth in services, the way technology has shaped this growth, and the consequences for the American economy. Chapters discuss such topics as the effects of technology on employment patterns and wages, international trade in services, and the relationship between services and the traditional manufacturing industries.

Download or read book Productivity Measurement and Analysis written by OECD and published by OECD Publishing. This book was released on 2009-04-28 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents the proceedings of two workshops on productivity measurement and analysis, which brought together representatives of statistical offices, central banks and other officials involved with the analysis and measurement of productivity at aggregate and industry levels.

Download or read book Improving Measurement of Productivity in Higher Education written by National Research Council and published by National Academies Press. This book was released on 2013-01-18 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Higher education is a linchpin of the American economy and society: teaching and research at colleges and universities contribute significantly to the nation's economic activity, both directly and through their impact on future growth; federal and state governments support teaching and research with billions of taxpayers' dollars; and individuals, communities, and the nation gain from the learning and innovation that occur in higher education. In the current environment of increasing tuition and shrinking public funds, a sense of urgency has emerged to better track the performance of colleges and universities in the hope that their costs can be contained without compromising quality or accessibility. Improving Measurement of Productivity in Higher Education presents an analytically well-defined concept of productivity in higher education and recommends empirically valid and operationally practical guidelines for measuring it. In addition to its obvious policy and research value, improved measures of productivity may generate insights that potentially lead to enhanced departmental, institutional, or system educational processes. Improving Measurement of Productivity in Higher Education constructs valid productivity measures to supplement the body of information used to guide resource allocation decisions at the system, state, and national levels and to assist policymakers who must assess investments in higher education against other compelling demands on scarce resources. By portraying the productive process in detail, this report will allow stakeholders to better understand the complexities of-and potential approaches to-measuring institution, system and national-level performance in higher education.

Download or read book Handbook for Productivity Measurement and Improvement written by Christopher W. Head and published by Productivity Press. This book was released on 1993-01-01 with total page 1344 pages. Available in PDF, EPUB and Kindle. Book excerpt: With its comprehensive scope and easy-to-read format, this compendium belongs in every company and academic institution concerned with business and industrial viability. Featuring scores of contributions covering the most advanced methods for the measurement and improvement of quality and productivity, no other reference can compete. Throughout 100 chapters, front-runners in the quality movement reveal the evolving theory and specific practices of world-class organizations. Spanning a wide variety of industries and business sectors, this handbook includes insightful discussions on quality and productivity in manufacturing, service industries, profit centers, administration, nonprofit and government institutions, health care and education. Topics include— Benchmarking The best way to implement an activity-based cost-management system Ten rules for building a measurement system Process simplification through cycle-time reduction Strategies for measuring and improving white-collar productivity Sharing the productivity payoff—gain sharing primer

Download or read book Measuring Economic Growth and Productivity written by Barbara Fraumeni and published by Academic Press. This book was released on 2019-11-08 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring Economic Growth and Productivity: Foundations, KLEMS Production Models, and Extensions presents new insights into the causes, mechanisms and results of growth in national and regional accounts. It demonstrates the versatility and usefulness of the KLEMS databases, which generate internationally comparable industry-level data on outputs, inputs and productivity. By rethinking economic development beyond existing measurements, the book's contributors align the measurement of growth and productivity to contemporary global challenges, addressing the need for measurements as well as the Gross Domestic Product. All contributors in this foundational volume are recognized experts in their fields, all inspired by the path-breaking research of Dale W. Jorgenson. - Demonstrates how an approach based on sources of economic growth (KLEMS – capital, labor, energy, materials and services) can be used to analyze economic growth and productivity - Includes examples covering the G7, E7, EU, Latin America, Norway, China, Taiwan, Japan, Korea, India and other South Asian countries - Examines the effects of digital, information, communication and integrated technologies on national and regional economies

Download or read book Dynamic Efficiency and Productivity Measurement written by Elvira Silva and published by Oxford University Press. This book was released on 2020-11-03 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: A systematic treatment of dynamic decision making and performance measurement Modern business environments are dynamic. Yet, the models used to make decisions and quantify success within them are stuck in the past. In a world where demands, resources, and technology are interconnected and evolving, measures of efficiency need to reflect that environment. In Dynamic Efficiency and Productivity Measurement, Elvira Silva, Spiro E. Stefanou, and Alfons Oude Lansink look at the business process from a dynamic perspective. Their systematic study covers dynamic production environments where current production decisions impact future production possibilities. By considering practical factors like adjustments over time, this book offers an important lens for contemporary microeconomic analysis. Silva, Stefanou, and Lansink develop the analytical foundations of dynamic production technology in both primal and dual representations, with an emphasis on directional distance functions. They cover concepts measuring the production structure (economies of scale, economies of scope, capacity utilization) and performance (allocative, scale and technical inefficiency, productivity) in a methodological and comprehensive way. Through a unified approach, Dynamic Efficiency and Productivity Measurement offers a guide to how firms maximize potential in changing environments and an invaluable contribution to applied microeconomics.

Download or read book Productivity in Higher Education written by Caroline M. Hoxby and published by University of Chicago Press. This book was released on 2019-11-22 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do the benefits of higher education compare with its costs, and how does this comparison vary across individuals and institutions? These questions are fundamental to quantifying the productivity of the education sector. The studies in Productivity in Higher Education use rich and novel administrative data, modern econometric methods, and careful institutional analysis to explore productivity issues. The authors examine the returns to undergraduate education, differences in costs by major, the productivity of for-profit schools, the productivity of various types of faculty and of outcomes, the effects of online education on the higher education market, and the ways in which the productivity of different institutions responds to market forces. The analyses recognize five key challenges to assessing productivity in higher education: the potential for multiple student outcomes in terms of skills, earnings, invention, and employment; the fact that colleges and universities are “multiproduct” firms that conduct varied activities across many domains; the fact that students select which school to attend based in part on their aptitude; the difficulty of attributing outcomes to individual institutions when students attend more than one; and the possibility that some of the benefits of higher education may arise from the system as a whole rather than from a single institution. The findings and the approaches illustrated can facilitate decision-making processes in higher education.

Download or read book Exploring Service Productivity written by Claudia Lehmann and published by Springer. This book was released on 2018-07-23 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed, suggesting ways on how to deal with them. The insights of this book deliver considerable value for both management and academia.

Download or read book Operational Performance Measurement written by Wilfred Kaydos and published by CRC Press. This book was released on 2020-10-28 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mention the phrase "bottom line," and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company's bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity. Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!

Download or read book Multifactor Productivity Trends written by and published by . This book was released on 1995 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Productivity Analysis at the Organizational Level written by Nabil R. Adam and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: 1 Nabil R. Adam and Ali Dogramaci Measuring, analyzing, and improving productivity in a given organization is a complex process that involves the contributions of economists, industrial engineers, operations researchers, management scientists, and lawyers. The objective of this book is to provide the reader with a sample of original papers that relate to these productivity topics at the organizational level. In the book, the word organization refers to business firms and municipal organizations. The hook is divided into three parts: perspectives on productivity mea surement, a range of studies at the micro level, and some productivity issues in public organizations. Part I, which consists of three chapters, deals with productivity measurement. The first two chapters of this part cover a broad framework of measurement concepts and techniques; the last chapter, on the other hand, provides the reader with an example of productivity measurement for a specific industry (in this case, food retail ing). Thus, a spectrum of productivity measurement issues is covered in this part of the book.

Download or read book Productivity Perspectives written by Philip McCann and published by Edward Elgar Publishing. This book was released on 2020-03-28 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: Productivity Perspectives offers a timely and stimulating social science view on the productivity debate, drawing on the work of the ESRC funded Productivity Insights Network. The book examines the drivers and inhibitors of UK productivity growth in the light of international evidence, and the resulting dramatic slowdown and flatlining of productivity growth in the UK. The reasons for this so-called productivity puzzle are not well understood, and this book advances explanations and insights on these issues from different disciplinary and methodological perspectives. It will be of value to all those interested in, and engaging with, the challenge of slowing productivity growth.

Download or read book Evidence Based Productivity Improvement written by Robert D. Pritchard and published by Routledge. This book was released on 2012-05-04 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new book explains the Productivity Measurement and Enhancement system (ProMES) and how it meets the criteria for an optimal measurement and feedback system. It summarizes all the research that has been done on productivity, mentioning other measurement systems, and gives detailed information on how to implement this one in organizations. This book will be of interest to behavioral science researchers and professionals who wish to learn more about the practical methods of measuring and improving organizational productivity.

Download or read book Measuring Public Sector Productivity written by Richard Boyle and published by Institute of Public Administration. This book was released on 2006 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: