Download or read book Managing Employees in Foodservice Operations written by David K. Hayes and published by John Wiley & Sons. This book was released on 2024 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Professional foodservice operators in all segments of the industry recognize that providing high-quality menu items and excellent service is essential to their long-term success. These same operators must recognize that providing excellence in product and service quality is impossible without the efforts of a highly qualified, well-trained, and committed team of employees. The purpose of this book is to teach foodservice operators what they must know, and do, to attract, train, and retain work teams that allow the operators to reach their financial goals, while at the same time allowing employees the ability to achieve their own personal and professional goals. A major premise of this book is that the best interests of foodservice employers are nearly always in alignment with the best interests of their employees. Many segments of the foodservice industry have historically faced challenges in securing the needed number of qualified employees. The COVID-19 pandemic of the early 2020s, however, which affected the foodservice industry in many ways, lead to a significant decline in the workforce available to many foodservice operators. As a result, even those operators who had not faced serious labor shortage challenges in the past were forced to reassess the importance of employees to the successful operation of their businesses. As a result, the successful management of employees has now taken on more importance than ever before"--

Download or read book Managing Foodservice Operations written by Sue Grossbauer and published by Kendall Hunt. This book was released on 2004-03-17 with total page 594 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Human Resources in the Foodservice Industry written by Dennis Reynolds and published by CRC Press. This book was released on 2007-05-31 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get up-to-date research and innovative management strategies Organizational behavior and human resource management are fundamental aspects in the profitability of any foodservice business. Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches examines the latest research critical in understanding individual behavior and group dynamics. This resource provides researchers and practitioners with a clear view of human capital in a competitive global marketplace—with various possible managerial solutions to increase efficiency, employee and consumer satisfaction, and organizational success. Experts from around the world and diverse backgrounds discuss up-to-date empirical research, unique insights, and effective management strategies. As people across the country continue to spend more and more of their food dollars outside of the home every year, foodservice businesses must adapt to evolving consumer behavior and control the management of expenditures—including human resources—to be profitable. Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches discusses in detail this essential part of managing organizational strategy in foodservice operations. From macro perspectives and the effects of globalization to approaches to managing a diverse workforce, this unique text examines the data, the strategies, and the theories to best help your people become more productive while making foodservice businesses profitable. The book contains extensive references and several figures, tables, and charts to clearly illustrate ideas. Topics in Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches include: a theoretical framework for management development for chain restaurant operations the legal, business, and ethical issues in setting language policies for personnel language barriers—and the impact on job satisfaction, performance, and turnover increasing performance to better monitor food temperature the efficacy of restaurant sales incentives cultural differences in collaborative ventures four mechanisms to spur employees to provide better customer service an empirical study on restaurant cooks’ locus of control, job satisfaction, work stress, and turnover intentions the perceptions of quick-service-restaurant managers regarding older workers comparison study of intern experiences in the United Kingdom and India Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches is an insightful resource for researchers, practitioners of all types, educators, and students.

Download or read book Foodservice Operations and Management Concepts and Applications written by Karen Eich Drummond and published by Jones & Bartlett Learning. This book was released on 2021-08-23 with total page 781 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foodservice Operations & Management: Concepts and Applications is written for Nutrition and Dietetics students in undergraduate programs to provide the knowledge and learning activities required by ACEND's 2017 Standards in the following areas: • Management theories and business principles required to deliver programs and services. • Continuous quality management of food and nutrition services. • Food science and food systems, environmental sustainability, techniques of food preparation and development and modification and evaluation of recipes, menus, and food products acceptable to diverse populations. (ACEND Accreditation Standards for Nutrition and Dietetics Didactic Programs, 2017) The textbook can also be used to meet the competencies in Unit 3 (Food Systems Management) and Unit 5 (Leadership, Business, Management, and Organization) in the Future Education Model for both bachelor's and graduate degree programs.

Download or read book Successful Management in Foodservice Operations written by David K. Hayes and published by John Wiley & Sons. This book was released on 2024-07-18 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive resource covering key 'need-to-know' aspects of how to run a food service operation, with unique perspective from restaurant managers Successful Management in Foodservice Operations is a single volume textbook addressing the overall operation of a successful food service business, including planning for success, ensuring excellence in production and service, and generating optimal levels of operating profits. The purpose of this book is to teach foodservice operators what they must know, and do, in order to achieve their own definitions of success. The book covers the major changes to food delivery processes and systems forced by the COVID pandemic, changes to the system of accounts for restaurants, flexibility of employee management due to COVID-enforced changes, and more. Each chapter ends with features to enable reader comprehension and practical application of concepts. These include: 'A Manager's 10-Point Effectiveness Checklist' offering ideas for management actions, and mini-case studies entitled 'What Would You Do?' with suggested answers. Successful Management in Foodservice Operations also discusses: Reading a Uniform Systems of Accounts for Restaurants (USAR) income statement, identifying a target market, and creating an effective proprietary website Managing marketing on third-party operated websites and labor costs and preparing and monitoring an operating budget Creating a profitable menu, successfully pricing menu items, recruiting, selecting, and training team members, and controlling food and beverage production costs Running food trucks and 'ghost' restaurants, where no customers actually visit the 'restaurant' in person other than to pick-up pre-ordered food Successful Management in Foodservice Operations is an authoritative, accessible, up-to-date, and easy-to-understand reference for introductory students in programs of study related to hospitality management and food service operations. It also appeals to individuals interested in running their own restaurant or food service operation. Part of Wiley's Foodservice Operations: The Essentials series.

Download or read book Foodservice Management by Design written by Soniya Perl and published by . This book was released on 2021-01-04 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Retaining Your Foodservice Employees written by Karen Eich Drummond and published by Van Nostrand Reinhold Company. This book was released on 1992 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Professional Food Manager written by Oliva Cabral and published by . This book was released on 2016-08-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: For any foodservice operation to manage its risk effectively managers must learn basic food safety principles; apply that information on the job every day. Food managers are responsible for managing the operations of a food service outlet, such as a grocery store, restaurant or cafeteria. Food managers are the leaders in the kitchen and the front of house in restaurants of all kinds. Responsible for overall operation for the restaurant, food service managers hire staff, purchase food and stock, and make sure everyone is trained on proper food preparation, kitchen safety techniques and understands health standards. Food managers make sure that company is represented correctly and that the company's standards are upheld. Food service managers are responsible for carrying out job duties in administration, customer service and employee management. Administrative job duties often include managing inventory, merchandising, controlling expenses and product quality, putting up signage, inspecting stores and invoicing. Customer service duties might include promoting company image both internally to employees and externally to customers, resolving customers' complaints to their satisfaction and answering correspondence. It might also entail various customer contact responsibilities, including assisting customers with questions, offering samples and suggesting products. Professional Food Manager is specifically designed to supply culinary and hospitality professionals and students to ensure the continued successful execution of food safety best practices in the workplace. The book highlights pitfalls in food safety management and provides key insight into the means of avoiding them.

Download or read book Restaurant Management written by Robert Christie Mill and published by . This book was released on 1998 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: Restaurant Management: Customers, Operations, and Employees equips readers with a blueprint that outlines the information required to operate a financially successful operation.

Download or read book Retaining Your Foodservice Employees written by Karen E. Drummond and published by Wiley. This book was released on 1992-04-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Retaining Your Foodservice Employees is the second in a series ofthree books by Karen Eich Drummond on Foodservice EmployeeManagement. The other two titles are Staffing Your FoodserviceOperation and Disciplining Your Foodservice Employees. Employeeturnover represents a major concern for foodserviceoperators--particularly when you consider that half of allrestaurant employees leave their jobs within the first 30 days.With firings or resignations come costs: expenses for recruitingand training a new candidate as well as overtime costs incurredwhile the position is vacant. And beyond the immediate dollar loss,high employee turnover reduces employee morale and job performance,which can result in a significant loss of customers--andprofits. Retaining Your Foodservice Employees recognizes thatsuccessful foodservice operations can no longer treat employees asdisposable assets, especially in light of today's dwindlingpool of workers. This quick-reference guide shows you a wide rangeof strategies for increasing a staff member's employmentperiod and keeping turnover to a minimum. This innovative volumeidentifies what today's employees want out of their jobs.You'll get a clear understanding of workers' needs thatinclude * interesting work * a manager who respects, trusts, and cares about them * clearly communicated performance goals * good pay and benefits * and comfortable working conditions. You'll also find specific actions you can take to meet theseemployee needs such as listening to your employees, coaching themfor better performance, and using your supervisory skills toencourage positive, motivational teamwork. You'll learn how toinform and involve employees and use reward programs and careerladders to retain productive employees. Practical worksheets at theend of each chapter help you idenfity--andcorrect--specific areas where your business can improve. Actualon-the-job examples of improved communication and successful rewardprograms will help you generate ideas that you can apply to yourown program. As a complete guide to a critical industry-wideproblem, Retaining Your Foodservice Employees will be essentialreading for all commercial and institutional foodservice managersand owners.

Download or read book Foodservice Management Study Course written by Shirley A Gilmore and published by Wiley-Blackwell. This book was released on 1999-09-01 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: A thorough and basic guide to management in all areas of food service, this book is unmatched as an aid to operating a foodservice department in a well-organized and efficient manner. Designed for self-study for foodservice employees, it will prove useful to new employees, those switching to management positions, and dietitians or dietary managers in training. Along with comprehensive information for foodservice supervisors, this new edition includes topics related to empowerment, team building, service quality management, management of a diverse workforce, drugs in the workplace, employee retention, expanded sections on unions, and an update on legislation affecting employees. Specifically, the guide will help a student identify personnel management responsibilities of the foodservice supervisor; apply the principles and procedures used to recruit, select, train, and evaluate employees; assess the ongoing relationship between supervisor and employee; and apply theory to the working situation through suggested activities.

Download or read book Accounting and Financial Management in Foodservice Operations written by David K. Hayes and published by John Wiley & Sons. This book was released on 2023-11-30 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: A concise and easy-to-follow approach to foodservice accounting and the finance principles required to run a foodservice operation In Accounting and Financial Management in Foodservice Operations, a team of distinguished foodservice educators and practitioners delivers an up-to-date and straightforward treatment of the financial accounting standards and basic finance concepts owners and operators need to successfully run a foodservice operation. Learn how to understand and assess the financial performance of a foodservice business by using professionally prepared financial reports. The book explains the Uniform System of Accounts for Restaurants (USAR), as well as how to read income statements, balance sheets, and statements of cash flows. It discusses how to calculate a break-even point and demonstrates pricing tips to help owner/operators create a profitable menu. Other contents include: A thorough introduction to controlling food and beverage product costs Practical discussions of how to manage the cost of labor and staffing, as well as how to prepare an accurate operating budget Hands-on strategies for comparing planned and budgeted operating results to actual financial results Perfect for students in foodservice-related courses, Accounting and Financial Management in Foodservice Operations will also benefit foodservice establishment owners and operators and professionals working in colleges, hospitals, nursing homes, and more.

Download or read book Foodservice Management Fundamentals Study Guide written by Dennis R. Reynolds and published by John Wiley & Sons. This book was released on 2013-03-04 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a fresh, innovative approach to foodservice management Divided into four parts, this book combines the perspectives of two seasoned professionals, one an expert in business and hospitality and the other an authority in diet and nutrition. Study Guide to Accompany Foodservice Management Fundamentals is a great supplement to the comprehensive book focusing on the tools necessary for managing foodservice operations in today's aggressive business environment. Dennis Reynolds and Kathleen McClusky show readers how to position, manage, and leverage a successful food service operation?both commercial and non-commercial?in a variety of venues. Using a menu-driven approach, the book offers readers helpful management tools, best practices, and techniques.

Download or read book The Management of Foodservice Operations written by Peter Jones and published by Cengage Learning Business Press. This book was released on 1994 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Management of Foodservice Operations is an updated and largely revised edition of The Management of Catering Operations, an established and widely recommended textbook for HND, HCIMA, Degree and NVQ 3 and CGLI students. The material has been substantially revised and expanded, with expert contributors, and is now divided into two sections. Part 1 focuses on the planning and design of systems, combining research and concept development with the basics of design and layout, looking at kitchens, restaurants and menus. It also addressed the issue of quality systems with up-to-date analysis of BS 5750. Part 2 brings a management perspective to the issues of service, quality, protecting assets and improving profitability. Throughout, operational examples are given and reinforced to aid full understanding and to assist the student in acquiring the real skills of management needed in the hospitality industry. This text is intended for students in the later stages of their management qualification. It therefore assumes an understanding of the technical aspects of foodservice operations relating to food production and service, as well as a basic knowledge about different sectors of the industry: marketing, human resource management and accounting.

Download or read book Foodservice Management Principles and Practices Global Edition written by June Payne-Palacio Ph.D., RD and published by Pearson Higher Ed. This book was released on 2015-08-11 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in foodservice management or administration; hospitality management; quantity food production and/or purchasing; foodservice accounting/financial management; menu planning; foodservice marketing/merchandising, or related topics. Foodservice Operations for Today’s College Students Authored by leading industry experts with years of teaching experience, the 13th Edition of Foodservice Management: Principles and Practices offers a comprehensive, current, and practical overview of foodservice operations and business principles. Covering topics like food safety, human resources, finance, equipment, design, marketing, and filled with real-life case studies, this text gives college students a deep understanding of the issues they will face in any type of foodservice operation. Rich with graphics and photos, its visually appealing design is organised for maximum student engagement and understanding. This edition has been updated to reflect new trends in sustainability and food safety issues. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Download or read book Cost Control in Foodservice Operations written by David K. Hayes and published by John Wiley & Sons. This book was released on 2024 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The purpose of this book is to teach foodservice operators how they can control their operating costs to ensure their expenses are appropriate for the revenue levels they achieve. This book is distinctive in that it addresses those areas of cost control that are unique to the foodservice business"--

Download or read book Foodservice Organizations written by Marian C. Spears and published by Macmillan College. This book was released on 1995 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a comprehensive portrait of commercial and non-commercial foodservice, emphasizing a real-world focus on the foodservice customer and the customer's satisfaction. Practical illustrations taken from everyday life reinforce theory and concepts, while coverage explores management and marketing issues and examines delivery systems. Addressed issues include aspects involved in planning, ingredient and quality control, production, food safety, sanitation, and maintenance -- as well as the management of supplies, employees and finances. The book also offers a focus on the central figure in delivery, the menu; and discusses purchasing, receiving, storage, and inventory. For foodservice operations employees who want to increase their knowledge and efficiency.