Download or read book Managing Change and Innovation in Public Service Organizations written by Kerry Brown and published by Routledge. This book was released on 2012-10-02 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading. Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.

Download or read book Managing Organizational Change in Public Services written by Rune Todnem By and published by Routledge. This book was released on 2012-08-21 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Forming part of the Understanding Organizational Change series, Managing Organizational Change in Public Services focuses on the organizational dimension of change management in public services. Combining aspects of change management theory with ‘real life’ practice in the form of organizational cases from different regions and sectors, this edited collection identifies and analyzes significant issues regarding the development, implementation and evaluation of public service change initiatives. Featuring contributions from leading authors in the field, this text provides an overview of organizational change management with a focus on leadership, management, and strategies for change. Looking at cases from Europe and North America, Managing Organizational Change in Public Services offers both a global, as well as a cross-sector analysis of this complex and challenging process. Different sectors that are examined include: Transport Health Education This book offers an excellent introduction to change management and how it works within the public service organizations internationally. It will be vital reading for all those engaged with the study or practice of this dynamic subject.

Download or read book Practical Innovation in Government written by Alan G Robinson and published by Berrett-Koehler Publishers. This book was released on 2022-07-19 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a comprehensive guide to an exciting new approach that managers at any level can use to transform their corners of government. Whether people want more government or less, everyone wants an efficient government. Traditional thinking is that this requires a government to be run more like a business. But a government is not a business, and this approach merely replaces old problems with new ones. In their six-year, five-country study of seventy-seven government organizations-ranging from small departments to entire states-Alan Robinson and Dean Schroeder found that the predominant private-sector approaches to improvement don't work well in the public sector, while practices that are rare in the private sector prove highly effective. The highest performers they studied had attained levels of efficiency that rivaled the best private-sector companies. Rather than management making the improvements, as is the norm in the private sector, these high-performers focused on front-line-driven improvement, where most of the change activity was led by supervisors and low-level managers who unleashed the creativity and ideas of their employees to improve their operations bit by bit every day. You'll discover how Denver's Department of Excise and Licenses reduced wait times from an hour and forty minutes to just seven minutes; how the Washington State Patrol garage tripled its productivity and became a national benchmark; how a K8 school in New Brunswick, Canada, boosted the percentage of students reading at the appropriate age level from 22 percent to 78 percent; and much more.

Download or read book Managing Change in the Public Services written by Mike Wallace and published by John Wiley & Sons. This book was released on 2009-02-09 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the management of change to improve publicservice effectiveness. It breaks new ground in addressing whypublic service change is becoming increasingly complex to manage,how people cope with this new complexity, what implications arisefor improving policy and practice, and which avenues for furtherresearch and theory-building look particularly promising. The contributors are all leading researchers from the USA,Canada and the UK. Together they provide a synthesis ofstate-of-the-art thinking on the complex change process inAnglo-American contexts, policy-making for public service reformthat generates managerial complexity, and practice in serviceorganizations to improve provision. Special reference is made toeducation and health: the largest and most complex of the publicservices. The analysis has wider relevance for other publicservices and national contexts. Managing Change in the Public Services is essentialreading for all concerned with public service improvement - leadersand managers in service organizations, administrators, trainers,advisers and consultants who support the management of change,policy-makers and public servants, and advanced course students andacademics. The book also offers general insights for the theory andpractice of managing organizational and systemic change.

Download or read book Leadership and Change in Public Sector Organizations written by James D. Ward and published by Routledge. This book was released on 2017-04-21 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful change in the public sector can be supported or hindered by political and administrative leadership, individual and group motivation, and the public’s perception of the effectiveness of public officials and government structures. But do the very characteristics of public sector organizations present obstacles to successful transformative change? This book assesses the current state of the literature on leadership and change in government and public policy, and introduces the reader to innovative new ways to demonstrate leadership in times of change. Contributions from accomplished scholars in the field cover the traditional public administration areas of performance and management, as well as the diversity of issues that surround public leadership and change, both domestic and global. Chapters on public sector innovation, performance leadership, governance networks, complexity in disaster management, change initiatives in educational systems and local government, citizen advisory bodies, and gender and race equality, to name but a few, provide important case studies throughout the volume. Leadership and Change in Public Sector Organizations will be required reading for upper level undergraduate and graduate courses in public administration/management, leadership, and public policy analysis.

Download or read book Organizing Innovation written by M. Veenswijk and published by IOS Press. This book was released on 2006-04-13 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: New Public Management as an administrative reform ideology as well as conceptual innovation has changed the outlook of public administration during the last ten years. Public administration and public administration reform should not only be concerned with the improvement of the efficiency and coherence, which play an important role in public administration, but also with political values like liberty, equity and security as well as legal values like the rule of the law. The modernization agenda of public administration has a rather internal focus, while the ultimate test for the modernization of public administration is the way in which governments are able to respond to changing social, cultural and economic conditions and the ‘wicked’ policy problems which result from them. This publication contains interesting contributions to the science and practice of public administration.

Download or read book Innovation in the Public and Nonprofit Sectors written by Patria De Lancer Julnes and published by Routledge. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the organizational context, the word "innovation" is often associated with private sector organizations, which are often perceived as more agile, adaptable, and able to withstand change than government agencies and nonprofit organizations. But the reality is that, while they may struggle, public and nonprofit organizations do innovate. These organizations must find ways to use shrinking resources effectively, improve their performance, and achieve desirable societal outcomes. Innovation in the Public Sector provides alternative frameworks for defining, categorizing, and studying innovation in government and in the nonprofit sector. Through a diverse collection of international case studies, this book broadens the discussion of innovation in public and nonprofit organizations, demonstrating the hurdles organizations face and examining the technological advances and managerial ingenuity innovators use to achieve their goals, both within and beyond the boundaries of the innovating organization. The chapters shed light on key issues including: how to conceptualize innovation; how organizations decide between competing good ideas; how to implement innovation; how to contend with challenges to innovation; how to judge success in innovation This book provides current and future public managers with the understanding and skills required to manage change and innovation, and is essential reading for all those studying public management, public administration, and public policy.

Download or read book Organizational Innovation in Public Services written by P. Valkama and published by Springer. This book was released on 2013-08-22 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the wake of the economic crisis, many public services are facing a challenging environment in which they receive less funding but are expected to deliver better services. Organisational Innovation in Public Services develops new theoretical models and analyses case studies to provide an important insight into how to modernise public services.

Download or read book Knowledge Management in the Public Sector written by David E McNabb and published by Routledge. This book was released on 2015-01-28 with total page 529 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive text introduces public management students and government and nonprofit administrators to the principles and practices of Knowledge Management. The first book to focus exclusively on knowledge management techniques in government agencies, it covers such important concepts as collecting, categorizing, processing, distributing, and archiving critical organization data and information - and then converting and disseminating these resources to all who need to share in the organizational knowledge. Written in an easy-to-read, non-technical style, the book includes a thorough review of the current literature in the field as well as a comprehensive presentation of Knowledge Management techniques. Extensive illustrations, models, checklists, and instructions lead readers through the steps involved in instituting KM programs in government and non-profit agencies.

Download or read book Handbook of Innovation in Public Services written by Stephen P. Osborne and published by Edward Elgar Publishing. This book was released on 2013-01-01 with total page 609 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation is a core issue for public services and is a key element of public services reform – particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services. Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice. Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.

Download or read book Innovation in Public Services written by Stephen P. Osborne and published by Routledge. This book was released on 2017-10-02 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: In response to changes in internal needs, external organizational environments, and the expectations of shareholders – most notably, citizens and politicians – innovation is now an important common-place aspect of governance and the running of public service organizations. Given the ongoing financial and economic crisis, which presents a significant challenge to public service organizations (PSOs), there is a growing need to establish innovative strategies in order to survive the crisis, and provide the basis for future sustainable growth. This book contributes towards the discussion of PSO innovation through theoretically informed empirical studies of innovation across a range of theories, topics and fields. Studies examine the role of citizens, managers, and public service organizations; the adoption, diffusion, implementation, and management of innovations; collaboration, communication, and information technologies; and decision-making, ethical principles, HR management, leadership, and procurement. The studies – which examine the situation in a range of countries in Europe and Asia – cover a range of different organizations such as non-profits, health service organizations, and local governments. This book was originally published as a special issue of Public Management Review.

Download or read book Governance Structures and Mechanisms in Public Service Organizations written by Andrea Calabrò and published by Springer Science & Business Media. This book was released on 2011-08-06 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the nexus of issues exploring governance structures and mechanisms in public service organizations, thus contributing to the development of disciplines that focus on public management. It goes beyond the state of the art by addressing a number of specific issues in a more systematic fashion. The book’s interdisciplinary focus is a particularly valuable asset, as its topic is situated at the crossroads of a number of fields, including public management, business administration, corporate governance, policy studies, political science, sociology, and third sector studies, all of which offer important perspectives and are important for the development of public management and public services. The book covers more than Italy and Norway and focuses specifically on public service organizations, addressing more aspects of their governance structures and mechanisms than any other book available today. The unique presentation of features related to the governance and management of different actors (state-owned enterprises, local public utilities, ministries, municipalities, citizens, etc.), involved at different levels in the production and provision of public services, makes it possible to compare and contrast these different perspectives and opens new avenues of theoretical collaboration and development.

Download or read book Knowledge Management in Organizations written by Lorna Uden and published by Springer. This book was released on 2019-06-11 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the refereed proceedings of the 14th International Conference on Knowledge Management in Organizations, KMO 2019, held in Zamora, Spain, in July 2019. The 46 papers accepted for KMO 2018 were selected from 109 submissions and are organized in topical sections on: knowledge management models and analysis; knowledge transfer and learning; knowledge and service innovation; knowledge creation; knowledge and organization; information systems and information science; data mining and intelligent science; social networks and social aspects of KM; big data and IoT; and new trends in IT.

Download or read book Innovation in Public Sector Services written by Paul Windrum and published by Edward Elgar Publishing. This book was released on 2008-01-01 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a timely and important contribution on innovation processes within the public sector. Departing from the myth of private equal to entrepreneurial, public equal to bureaucratic paralysis , it offers precious insights into public sector learning, entrepreneurship, of course inertias, and also the trade-offs involved in different management philosophies and performance evaluation methods. It is a rare example of political economy done right . Giovanni Dosi, Sant Anna School of Advanced Studies, Pisa Innovation and entrepreneurship have become the cornerstones for economic growth, jobs and competitiveness in the global economy. However, the burden for generating an innovative economy has fallen on the private sector. Scholars have been remarkably taciturn concerning the role for innovation and entrepreneurship in the public sector has remained strikingly invisible. No more. In Innovation in Public Sector Services, the authors assemble a team of leading international scholars in a path breaking study to identify the potential for the public sector in contributing to innovation and entrepreneurship. In particular, the volume introduces an insightful new analytical framework that lays the foundations for transforming a sleepy public sector into a dynamic, innovative and highly effective partner for leadership and change in the global era. Scholars, policy makers and business leaders who think that the public sector is condemned to being a hindrance to innovation and entrepreneurship rather than a leader championing change and competitiveness in a global economy would be well advised to read this important new book. David B. Audretsch, Indiana University, Bloomington, US and WHU, Germany This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains new statistical studies and a set of six international case studies in health and social services. The research shows that public sector organisations are important innovators in their own right. Economic growth and social development depend on efficient public sector organisations that deliver high quality services, are effectively organised, and have excellent interactions with the private sector, NGOs and citizens. Public sector innovation is complex, invariably involving changes in services, organisational structures, and managerial practices. Essential to successful innovation are the policy entrepreneurs and service entrepreneurs who develop, organise and manage new innovations. This book provides key lessons for these public sector entrepreneurs. Innovation in Public Sector Services fills a fundamental gap; explaining the dynamics of innovation and entrepreneurship in public sector services and is of great importance for researchers, academics and students interested in innovation, entrepreneurship and strategy management. It provides a stimulating read for anyone working or interested in health and social services.

Download or read book Innovation in the Public Sector written by V. Bekkers and published by Springer. This book was released on 2011-04-12 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addresses issues relevant to an understanding of the innovation journeys on which public organizations have embarked. If public innovation is defined as a necessary condition for establishing meaningful interactions between the government and society what are the relevant issues that may explain successful processes and forms of public innovation?

Download or read book Unrelenting Change Innovation and Risk written by Daniel J. Phelan and published by Rowman & Littlefield. This book was released on 2016-04-08 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Arguably, the nation’s community colleges have experienced more change in the last several years than they have over the prior 115 years of their existence. Rapid changes in technology, external pressures for accountability and student completion, aggressive competition from other higher education institutions (i.e., public, for-profit, and private), changes in enrollment demographics, as well as new economic, market, and operational models stand to completely disrupt this relatively young enterprise. Unrelenting Change provides useful, practical examples for community college leaders as they seek to thoughtfully and strategically align their organization for the new dynamic in higher education. Furthermore, Unrelenting Change offers insights into the change process, including institutional assessment and readiness, consideration of cultural implications, strategic intentions toward innovation, as well as risk, failure, and success. Rather than perceiving change and disruptive innovation as merely happenstance, or luck, the author provides discernment into the topic so as to give community college leaders solid, guidance, if not improved odds, in undertaking this important, competitive edge for the future of their intuitions, and by extension, their students.

Download or read book Valuing Public Innovation written by Rolf Rønning and published by Springer Nature. This book was released on 2022-10-22 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public innovation is distinctive from private sector innovation by being set in a political system rather than a market. The roles of citizens and elected politicians as well as public servants and other stakeholders are frequently relevant. Public organizations can be creators, funders, orchestrators or sense-makers of innovations, which are carried out with the aim of benefitting society. This book provides a comprehensive insight into the theory and practice of public innovation using a wide range of research evidence about the processes, drivers and barriers, stakeholders and outcomes of innovation. Using the lens of public value, the book offers a stimulating discussion of how public innovation is valued and contested in current societies. Valuing Public Innovation aims to help develop a deeper understanding of innovation and how to use that knowledge in practical ways. This is essential reading for academics and students in the fields of innovation, organisation studies, public administration and public policy, as well as for policymakers and practitioners.